2010 Prevost X3-45
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Prevost › X3-45 › 2010
These records cover every 2010 Prevost X3-45. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2010 Prevost X3-45. Newest first.
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk and remedy
Risk
Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these…
Risk and remedy
Risk
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Risk and remedy
Risk
An overheated alternator bearing can increase the risk of a fire.
Remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Risk and remedy
Risk
A complete loss of steering would increase the risk of a crash.
Remedy
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk and remedy
Risk
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.
Risk and remedy
Risk
The damaged wires may activate the AFSS and shutdown the engine, increasing the risk of a vehicle crash.
Remedy
Prevost will notify owners, and dealers will relocate the AFSS LTD wiring, free of charge. The recall began on July 17, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-30.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2006-2010 X3-45 coaches manufactured January 11, 2006, to April 12, 2010. The affected vehicles have booster stud connections that may rust. As they rust, the stud may weaken and break, allowing the power cable to ground against the vehicle frame.
Risk and remedy
Risk
If the power cable electrically shorts against the frame, there would be an increased risk of a fire.
Remedy
Prevost will notify owners, and dealers will install a protective box over the connection to prevent the power cable from contacting the frame if it comes loose. Any cable that is corroded will be replaced, free of charge. The recall began on July 24, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-27.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Risk and remedy
Risk
The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Remedy
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2013 X3-45 and 2010-2014 H3-45 coaches manufactured May 1, 2010, through November 7, 2013, and equipped with Amaya Seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to…
Risk and remedy
Risk
A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Remedy
Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. The recall began on June 16, 2014. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR14-26.
Prevost Cars Inc. (Prevost) is recalling certain model year 2008-2010 X3-45 Coaches equipped with Sure Power-brand DC to DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk and remedy
Risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
Prevost will notify owners, and dealers will replace the converters, free of charge. The recall began on April 15, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-12.
Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go…
Risk and remedy
Risk
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Remedy
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
Prevost IS recalling certain model year 2008-2010 H3-45, model year 2009-2010 X3-45, and model year 2009 mth xlii-45e vehicles, all equipped with volvo D13 engines and an automatic fire detection and suppression system (afss) . the afss linear thermal detector may come in contact or rub against brackets or clamps.
Risk and remedy
Risk
If this occurs, the afss may activate with no fire present and the stop engine feature will be activated, bringing the vehicle to an unplanned stop, increasing the risk of a crash.
Remedy
Prevost will notify owners and dealers will inspect and secure the linear thermal detector, free of charge. the safety recall began in july 2012. owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Prevost IS recalling certain model year 2007-2011 H3-45 and model year 2009-2011 X3-45 coaches equipped with volvo D13 engines. The accelerator pedal throttle position sensor may be inoperative due to a permanent idle signal.
Risk and remedy
Risk
If this occurs, the vehicle may stop responding to input from the accelerator pedal, and thus become stopped in traffic, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will replace the accelerator pedal throttle sensor, free of charge. The safety recall began on july 13, 2012. owners may contact prevost at 1-418-883-2888.
Prevost IS recalling one model year 2010 X3-45 and one model year 2010 mth xlii-45e coach. due to improper hardware, the tag axle hub cap screws may loosen, resulting in wheel separation.
Risk and remedy
Risk
If this occurs, the driver may lose control of the vehicle, increasing the risk of a crash. also, a wayward wheel represents a road hazard to other road users.
Remedy
Prevost has replaced the tag axle hub cap screws in the affected vehicles. therefore, owner notifications will not be mailed. owners may contact prevost at 1-418-883-2888.
Prevost has notified nhtsa of a defect in certain model year 2008-2010 motor coaches fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt IS fully engaged and latched in the buckle. ricon has discovered, however, that it IS possible for the operator to insert the…
Risk and remedy
Risk
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Prevost coach IS working with ricon and prevost will be handling the remedy for this campaign through safety recall (sr10-19). prevost will provide customers with a warning decal and a dvd-based training aid. the recall began on june 14, 2010. owners may contact prevost technical publications at 1-418-831-5432 x 235 or by email at dominique.gagnon@volvo.com.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Alternator Front Bearing Failure
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and…
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) Inc. and Volvo Bus Corporation decided to conduct recalls 22V-221 and 22V-222. By submitting Part 573 Defect Information Reports on April 6, 2022, Prevost Car (US) Inc. and Volvo Bus Corporation notified ODI of a safety defect in certain model year (MY) 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP and 2020 Volvo 9700 vehicles; some of these buses may have experienced thermal events after failure of the alternator front bearing, because the alternator belt continues to turn the alternator after the bearing failure.These recall actions address the safety concern that led to the opening of this investigation.Therefore, with these recall actions, this investigation is closed. The recalls encompass all model and MY vehicles addressed by the investigation. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003159Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
- 10248275Sway bar collars improvement
- 10238418Kit power steering tank convertion cummins to zf with D13 engine
- 10231098Improved bearings are now available to replace the original bearings used on some Prevost vehicles idler pulleys.
- 10231093STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
- 10228667Air Tanks Draining Sequence. Revision: B - General Update
- 10226928Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
- 10226927Air Tanks Draining Sequence
- 10226925Halogen to LED fog light replacement kit. Revision: C - Advanced kits canceled
- 10222380Tag axle hub flange - alternate cap screw
- 10217314STORAGE AND STARTUP GUIDELINES : part number updates
- 10214937X3 series envirocare - ions air sanitizer
- 10214936STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction
- 10214935Central hvac merv filters installation
- 10206983BOSCH HD10 ALTERNATOR DIAGNOSTIC GUIDE Revision B To avoid replacement of alternators that are in fact in good working order, perform the steps which follow to help you perform a more precise diagnosis.
- 10203697Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair From US10 to newer engine generation
- 10201835Ront & tag axle unitized hub bearing end play verification and replacement
- 10201826X3 series envirocare - ions air sanitizer
- 10201006Sound Selector replacement, VSS04 to VSS05; When replacing a vehicle sound selector model VSS04 with a new sound selector model VSS05, an interface harness is required to connect the vehicle harness to the new sound selector model and a new VSS05 compatible radio unit must also be installed. This procedure describes the steps required to perform this update.
- 10199007STORAGE AND STARTUP GUIDELINES: Periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, Prevost recommends following the guidelines in this document during times when: The coach can be operated on a regular/weekly basis while in storage. The coach will be in storage for an extended period without any operation. The coach will return to service following an extended period of downtime.
- 10199002Central hvac merv filters installation reva
- 10189728TIE ROD 610052 FIRST INSTALLATION INSTRUCTIONS: Use these instructions when replacing the drop joint tie rod on S82, S84 / S84U I-beam axles. The new tie rod will be adjusted to the length of the original; however, a steering alignment needs to be performed after replacement.
- 10188231Introducing a new engine coolant into prevost service center network
- 10186398Rev A: Mention added concerning DDC Series 60 engine SCA requirement
- 10184354Introducing a new engine coolant into service
- 10184223After the installation of the latest Multiplex system update on US10 X3-Series coaches, the instrument panel and switches backlighting may stay constantly on due to an output (J1:4) on the A44 module sending constant current to the 114A circuit via the 2mph wire. This wire should be connected only for Commuter application and must be removed on coaches. To retain gateway module watchdog timer (WDT) function, a new wire must be routed and connected between module A44 output and the Gateway module.
- 10181758Fan clutch plate bolts re-torquing
- 10179434STORAGE AND STARTUP GUIDELINES Revision: B Parts added to Suggested Material 08-10-2020
- 10177808JERKY, NOISY OR HARD TO TURN STEERING GEARBOX. HYDRAULIC END LIMITER ADJUSTMENT. All models equipped with RB Bosch/ZF Servocom or Servocomtronic steering gearbox
- 10176963Plexiglass Panel Behind Driver X3
- 10176961STORAGE AND STARTUP GUIDELINES: Rev A: 21516229 replaced by 23381562 20523393 replaced by 21454749 800383 removed 611471 replaced by 611360 70376808 replaced by 21036050 21396642 replaced by 20967831
- 10174680Prevost vehicle disinfection procedure
- 10174679Storage and startup guidelines - all prevost vehicles & volvo 9700
- 10174674Hand sanitizer dispenser installation
- 10174645Item 5060078 was 5002151, items 530175 and 641074 added, some steps added and some updated
- 10173171Added: Power cables for L.H. side alternator & fan drive breaker box
- 10169549This instruction sheet explains how to replace a Carrier ac compressor with a Bitzer's.
- 10164157This instruction sheet explains how to install 780428 door actuator replacement.
- 10161732Vehicles identified below are compatible with a new tie rod design. This new tie rod 610052 has updated ball joints and a fine adjuster sleeve. It replaces former drop type ball joint tie rods. Refer to IS-18091 for installation instructions. This document details maintenance inspection and toe-in adjustment with the new design tie rod.
- 10161729Mp-1000 multimedia player installation
Every Prevost X3-45 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.