2011 Prevost X3-45
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Prevost › X3-45 › 2011
These records cover every 2011 Prevost X3-45. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
15 recalls name the 2011 Prevost X3-45. Newest first.
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk and remedy
Risk
Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these…
Risk and remedy
Risk
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Risk and remedy
Risk
An overheated alternator bearing can increase the risk of a fire.
Remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Risk and remedy
Risk
A complete loss of steering would increase the risk of a crash.
Remedy
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk and remedy
Risk
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.
Risk and remedy
Risk
The damaged wires may activate the AFSS and shutdown the engine, increasing the risk of a vehicle crash.
Remedy
Prevost will notify owners, and dealers will relocate the AFSS LTD wiring, free of charge. The recall began on July 17, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-30.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Risk and remedy
Risk
The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Remedy
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2013 X3-45 and 2010-2014 H3-45 coaches manufactured May 1, 2010, through November 7, 2013, and equipped with Amaya Seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to…
Risk and remedy
Risk
A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Remedy
Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. The recall began on June 16, 2014. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR14-26.
Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go…
Risk and remedy
Risk
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Remedy
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
Prevost is recalling certain model year 2011 and 2012 X3-45 Prevost coaches manufactured from March 25, 2011, through March 20, 2012. The left side radius rod support for the front I-beam suspension system may have been made from the wrong materials and thus, may suddenly break.
Risk and remedy
Risk
If the rod breaks while the vehicle is in use, stability and vehicle control may be lost, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will insepct the vehicles and replace any affected radius rod supports, free of charge. The recall began on January 28, 2013. Owners may contact Prevost at 1-418-883-2888.
Prevost is recalling certain model year 2011-2012 X3-45 coach buses manufactured June 3, 2010, through August 25, 2011 and equipped with an Automatic Fire Detection and Suppression System (AFSS). As built, the affected vehicles have the AFSS storage tank in the engine compartment. High temperatures in the engine compartment area may cause the pressure…
Risk and remedy
Risk
If the event of a fire, the AFSS may not operate as designed, increasing the risk of injury to the coach occupants.
Remedy
Prevost will notify owners, and dealers will relocate the extinguisher storage tank, free of charge. The recall began on December 19, 2012. Owners may contact Prevost at 1-418-883-2888 x 6558.
Prevost is recalling certain model year 2011-2013 X3-45 and XLII Entertainer Bus vehicles, manufactured from November 24, 2010, through July 3, 2012. The power cable may come in contact, or rub against sharp, abrasive edges.
Risk and remedy
Risk
If this occurs, a short-circuit, or fire may result, increasing the risk of personal injury.
Remedy
Prevost will notify owners, and dealers will inspect and, as necessary, repair the power cables free of charge. The safety recall is expected to begin during August 2012. Owners may contact Prevost Car Inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Prevost IS recalling certain model year 2007-2011 H3-45 and model year 2009-2011 X3-45 coaches equipped with volvo D13 engines. The accelerator pedal throttle position sensor may be inoperative due to a permanent idle signal.
Risk and remedy
Risk
If this occurs, the vehicle may stop responding to input from the accelerator pedal, and thus become stopped in traffic, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will replace the accelerator pedal throttle sensor, free of charge. The safety recall began on july 13, 2012. owners may contact prevost at 1-418-883-2888.
Prevost IS recalling certain model year 2010 H3-45, model year 2011 vip-45 and X3-45 motor coaches manufactured from october 2010 through february 2011. the welding on the fuel tank supports IS insufficient and could leading to the metal supports contacting the ground.
Risk and remedy
Risk
Should the metal supports contacting the ground underneath the vehicle could result in an undercarriage fire.
Remedy
Dealers will inspect and add redesigned support breaks free of charge. the safety recall began on april 14, 2011. owners may contact prevost at 418-883-2888
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Alternator Front Bearing Failure
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and…
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) Inc. and Volvo Bus Corporation decided to conduct recalls 22V-221 and 22V-222. By submitting Part 573 Defect Information Reports on April 6, 2022, Prevost Car (US) Inc. and Volvo Bus Corporation notified ODI of a safety defect in certain model year (MY) 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP and 2020 Volvo 9700 vehicles; some of these buses may have experienced thermal events after failure of the alternator front bearing, because the alternator belt continues to turn the alternator after the bearing failure.These recall actions address the safety concern that led to the opening of this investigation.Therefore, with these recall actions, this investigation is closed. The recalls encompass all model and MY vehicles addressed by the investigation. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003159Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
- 10248275Sway bar collars improvement
- 10238418Kit power steering tank convertion cummins to zf with D13 engine
- 10231098Improved bearings are now available to replace the original bearings used on some Prevost vehicles idler pulleys.
- 10231097ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH DELCO REMY ALTERNATOR. REVISION: E Note added regarding power cable connection
- 10231095ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH BOSCH ALTERNATOR. REVISION: E Note added regarding power cable connection
- 10231093STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
- 10228667Air Tanks Draining Sequence. Revision: B - General Update
- 10226928Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
- 10226927Air Tanks Draining Sequence
- 10226925Halogen to LED fog light replacement kit. Revision: C - Advanced kits canceled
- 10222380Tag axle hub flange - alternate cap screw
- 10219023STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction
- 10217314STORAGE AND STARTUP GUIDELINES : part number updates
- 10214937X3 series envirocare - ions air sanitizer
- 10214936STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction
- 10214935Central hvac merv filters installation
- 10206983BOSCH HD10 ALTERNATOR DIAGNOSTIC GUIDE Revision B To avoid replacement of alternators that are in fact in good working order, perform the steps which follow to help you perform a more precise diagnosis.
- 10203697Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair From US10 to newer engine generation
- 10201835Ront & tag axle unitized hub bearing end play verification and replacement
- 10201826X3 series envirocare - ions air sanitizer
- 10201824Electric fan drive cooling system conversion with delco remy alternator - X3 series US10 up to ghg17 cooling system
- 10201822Electric fan drive cooling system conversion with bosch alternator
- 10201820EBERSPACHER PREHEATER INSTALLATION In replacement of Spheros & Valeo preheaters
- 10201006Sound Selector replacement, VSS04 to VSS05; When replacing a vehicle sound selector model VSS04 with a new sound selector model VSS05, an interface harness is required to connect the vehicle harness to the new sound selector model and a new VSS05 compatible radio unit must also be installed. This procedure describes the steps required to perform this update.
- 10199974Electric fan drive cooling system conversion with bosch alternator - X3 series US10 up to ghg17 cooling system
- 10199972Electric fan drive cooling system conversion with delco remy alternator
- 10199007STORAGE AND STARTUP GUIDELINES: Periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, Prevost recommends following the guidelines in this document during times when: The coach can be operated on a regular/weekly basis while in storage. The coach will be in storage for an extended period without any operation. The coach will return to service following an extended period of downtime.
- 10199002Central hvac merv filters installation reva
- 10195183Bendix M-32QR ABS modulator valve replaced by new M-40QR valve.
- 10189728TIE ROD 610052 FIRST INSTALLATION INSTRUCTIONS: Use these instructions when replacing the drop joint tie rod on S82, S84 / S84U I-beam axles. The new tie rod will be adjusted to the length of the original; however, a steering alignment needs to be performed after replacement.
- 10188231Introducing a new engine coolant into prevost service center network
- 10186398Rev A: Mention added concerning DDC Series 60 engine SCA requirement
- 10186373Volvo i-shift transmission replacement - difference between connections at the top of the oil filter housing
- 10186372Volvo i-shift transmission replacement - difference between connections at the top of the oil filter housing
- 10184354Introducing a new engine coolant into service
- 10184223After the installation of the latest Multiplex system update on US10 X3-Series coaches, the instrument panel and switches backlighting may stay constantly on due to an output (J1:4) on the A44 module sending constant current to the 114A circuit via the 2mph wire. This wire should be connected only for Commuter application and must be removed on coaches. To retain gateway module watchdog timer (WDT) function, a new wire must be routed and connected between module A44 output and the Gateway module.
- 10184222This Instruction Sheet explains how to add Sunshade Switches on the Dashboard
- 10183370Engine oil & filter change intervals - volvo D13 engine, from US10 revision: a updated for obd20 engines
- 10181758Fan clutch plate bolts re-torquing
Every Prevost X3-45 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.