2024 RAM 5500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2024 RAM 5500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2024 RAM 5500. Newest first.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and…
Risk and remedy
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal…
Risk and remedy
Risk
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011907"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: Wired Remote Start Stop (WRSS) feature unable to turn off the engine stop/start with the WRSS button. This bulletin involves updating the RFHM module with the latest available software. "
- 11011774Backup Camera Poor Image Quality Inspection
- 11011710Trailer Tow Pages App Gauges Not Showing Data After Radio Update
- 11010636"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11009597Module - engine controller
- 11009561Switch - headlamp
- 11008900Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- 11008888Open and close rear glass window 2 times and check seal is not hanging or loose
- 11008707Switch - headlamp
- 11008436Dome Lamp LED And Incandescent Bulb Servicing.
- 11007994FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
- 11007993WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007172Horn Sound Is Weak, Off Tone, Or Inoperative.
- 11006882Air bag - driver
- 11006698Driver Side Air Vent No Air Flow
- 11006527"Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: Wired Remote Start (WRS) feature unable to turn off the engine when using the WRS button. This bulletin involves updating the RFHM module with the latest available software."
- 11005319"Heavy Duty Exhaust Gas Recirculation (EGR) Valve Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."
- 11005229Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
- 11005199CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
- 11004995Satellite Radio Displays Satellite Hardware Error Message
- 11004948Perceived Oil Leak From The Rear Of The Engine
- 11004151Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
- 11003786MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
- 11002828"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
- 11002753Motor - windshield wiper & wiperunit - windshield wiper
- 11002531Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
- 11002424Wiperunit - windshield wiper, blade - front wiper
- 11002316Motor - windshield wiper & wiperunit - windshield wiper
- 11002315Wiperunit - windshield wiper, blade - front wiper
- 11002314Wiperunit - windshield wiper, blade - front wiper.
- 11002024Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- 11001767"Leaking Power Steering Fluid from the Power Brake Hydro-Booster Assembly Customers may experience the following: Leaking power steering fluid from the hydroboost assembly. This bulletin involves inspecting and possibly replacing the power brake hydro-booster assembly if a leak is found."
- 11001759Module - anti-lock brake system
- 11001758Module - anti-lock brake system
- 11001020On Board Diagnosis (OBD) Monitor Readiness Information
- 10251794Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248912Transportation Bulletin T-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)
Every RAM 5500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.