2020 Rolls-Royce Phantom

Recalls

1 recall names the 2020 Rolls-Royce Phantom. Newest first.

• Back over prevention › Display function

  Nov 3, 2021NHTSA 21V855000442 vehicles

  Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.

  Risk and remedy

  Risk

  A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.

  Remedy

  Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.

  Full recall details →

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10230743A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
• 10218353The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
• 10203321Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
• 10203320The vehicle has been brought to the workshop with a complaint relating to the SoE function.
• 10201173Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
• 10201172Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).
• 10201153Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.
• 10195179Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit
• 10194326The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
• 10194324Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit
• 10194322Visible cracks or hazy areas present in the surface of the LED headlight lens
• 10194321The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
• 10187486Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
• 10184604Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
• 10182939Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
• 10182938Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
• 10182937Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
• 10182935Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
• 10182932SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
• 10182639Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
• 10182636Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
• 10182633SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
• 10179837Certain vehicles may have an issue concerning front air struts. Bellows of the air struts were incorrectly assembled at the supplier which could result in a potential leak from the strut.
• 10179836When attempting to program a RR1/2/3 vehicle type, ISTA/P will request the CAS control unit is removed.
• 10179835Failure of the electric steering column adjustment at higher temperatures.
• 10179833Visible cracks or hazy areas present in the surface of the LED headlight lens.
• 10179027Failure of the electric steering column adjustment from a temperature of approx. 60C / 140F in the passenger compartment.
• 10179024Transmission oil has collected on the automatic transmission or there is oil moisture/sweating in this area. There are traces of oil in the oil sump gasket area (see attachment, Fig. 1) or stains/dirty edges can be seen on the underbody panelling.
• 10177643Customer may experience intermittent warnings regarding the temperature of the engine or transmission.

Every Rolls-Royce Phantom model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.