2007 Toyota Highlander Hybrid

Recalls

2 recalls name the 2007 Toyota Highlander Hybrid. Newest first.

• Hybrid propulsion system › Inverter

  Sep 4, 2013NHTSA 13V396000133,081 vehicles

  Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating…

  Risk and remedy

  Risk

  The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

  Remedy

  Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.

  Full recall details →

• Electrical system

  Jun 29, 2011NHTSA 11V34200082,273 vehicles

  Toyota IS recalling certain model year 2006-2007 highlander hybrid and lexus rx400h passenger cars manufactured from february 16, 2005, through august 30, 2006. a module inside the inverter module may contain inadequately soldered transistors that during high-load driving, may be damaged by heat caused by the large current. If this occurs, various warning…

  Risk and remedy

  Risk

  The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. it IS possible that the hybrid system will shut down while the vehicle IS being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

  Remedy

  Toyota/lexus mailed an interim owner notification on july 19, 2011 to advise owners of this recall and the fact that they will receive a future notice when parts become available to complete repairs. toyota dealers will inspect the hybrid inverter production number to determine whether the inverter contains suspect transistors and replace the module free of charge. owners may contact toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system28
2. Service brakes28
3. Vehicle speed control15
4. Hybrid propulsion system14
5. Service brakes, hydraulic12
6. Electronic stability control (esc)10
7. Engine8
8. Fuel/propulsion system8
9. Service brakes, electric5
10. Power train4

Latest complaints

• Apr 2, 2024FL96,153 mi
  Service brakes, air › Antilock › Abs warning light
  The contact owns a 2007 Toyota Highlander Hybrid. The contact stated that upon starting the vehicle, several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a drained battery. The dealer determined that the battery needed to be replaced. The…

  The contact owns a 2007 Toyota Highlander Hybrid. The contact stated that upon starting the vehicle, several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a drained battery. The dealer determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed with an ABS actuator malfunction, and the ABS actuator was replaced. The failure recurred and the ABS actuator was replaced a second time. The contact stated that the brake pedal needed to be depressed multiple times for the brakes to respond as needed. The vehicle was taken back to the dealer where it was diagnosed with ABS actuator malfunction for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,153.

• Jan 26, 2022CA196,000 mi
  Engine
  The contact owns a 2007 Toyota Highlander Hybrid. The contact’s son stated while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the contact’s residence. The vehicle was not…

  The contact owns a 2007 Toyota Highlander Hybrid. The contact’s son stated while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the contact’s residence. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 196,000.

• Jul 24, 2019TN210,000 mi
  Electrical system · Electronic stability control (esc) · Steering
  I replaced my brakes after several warning lights and codes kept popping up on my dash. Had the rotors turned. But when I returned to driving my car after I thought it was fixed the brakes would all of a sudden just go out the hydraulic part would go completely to the floor. The car would make a…

  I replaced my brakes after several warning lights and codes kept popping up on my dash. Had the rotors turned. But when I returned to driving my car after I thought it was fixed the brakes would all of a sudden just go out the hydraulic part would go completely to the floor. The car would make a high pitched noise and then no brakes. Took it to toyota in clinton tn. Said my ABS brake actuator was failing. Would cost me 2200 dollars to fix. This certain part on your car IS supposed to last you a lifetime. I dont have money like that now it was take me a lifetime to save up for the repairs. Very scary. This would happen to me randomly as I was driving no matter where or how far the trip I was taking. Didn't know if I was going to be able to make it home sometimes. You just never knew when. Sometimes it would be fine and others it would be absolutely scary.

• Jul 20, 2019MS171,908 mi
  Electrical system

  Vsc light came on and the car would not drive. Towed to toyota and had it diagnosed. The poa80, p3020 hv battery inoperative/shorted. The vehicle was in motion on the highway when it happened.

• May 13, 2019AZ155,000 mi
  Service brakes
  The ABS brake modulator began exhibiting very loud and continuous pumping/priming sounds for several weeks. During this time period upon hard braking the brake system would fail to respond immediately - there was a delay between the instant the brake pedal was depressed, and when the brakes were…

  The ABS brake modulator began exhibiting very loud and continuous pumping/priming sounds for several weeks. During this time period upon hard braking the brake system would fail to respond immediately - there was a delay between the instant the brake pedal was depressed, and when the brakes were actually engaged to slow the vehicle. Today, all the instrument warning lights illuminated, including: master warning light, brake warning light, electronically controlled brake warning, anti-lock brake system, and slip indicator. All this indicates a failure of the ABS brake modular component. Toyota motor sales, USA, inc. Published warranty enhancement program - ZG1 to address this issue. The warranty IS only valid for up to 10 years or 150,000 miles and has recently expired for my vehicle. Toyota motors, knowing this component IS prone to failure and could have catastrophic consequences, should take a more proactive approach to ensure the safe operation of all affected models. At present there IS no warranty coverage, and toyota will not repair the faulty brake system. I am left with an inoperable vehicle with an unsafe braking system, unless I bear the full cost of replacement myself.

• May 6, 2019CA128,000 mi
  Service brakes
  This complaint IS in regards to the toyota warranty enchancement program ZG1. This warranty was applicable for 10 years after first use or 150,000 miles whichever comes first. In order to get the ABS actuator replaced a set of symptoms was required. I own a 2007 toyota highlander hybrid FWD with…

  This complaint IS in regards to the toyota warranty enchancement program ZG1. This warranty was applicable for 10 years after first use or 150,000 miles whichever comes first. In order to get the ABS actuator replaced a set of symptoms was required. I own a 2007 toyota highlander hybrid FWD with 128,000 miles. Last week the ABS actuator started making these loud noises and the ABS, brake, check vsc, and master warning light all came on. The braking function has definitely changed and now does a sudden jolt forward when the car IS turned on while also hearing the ABS actuator making unusual noises. It turns out that the ABS actuator has an internal malfunction. Toyota has told me that because it has been 10 years(even though my mileage IS less than 150K), my vehicle would not be covered. Toyota has also stated that this issue IS a safety hazard. I do not understand why this issue IS not listed as a recall as it IS related to the braking system making this issue a safety hazard. Instead I am stuck with many others having to pay $3000 to get the part replaced even though my specific vehicle IS affected by this ABS actuator issue. I use this vehicle as my main transportation for my family. If anyone can help me or explain why this IS not a recall please contact me at [xxx]. I am left with an unusable vehicle because my ABS actuator decided to malfunction on the 11TH year after first use even though it only has 128,000 miles. It seems to me that this should be a safety recall because of the consequences of a malfunctioning ABS actuator. I am reporting the sudden failing of brakes and more importantly, the sudden forward jolt the car makes when the car engine starts. I believe that the issues I am experiencing IS directly correlated to the malfunctioning ABS actuator. Again, please feel free to contact me at [xxx] regarding my complaint. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr *tt

• Apr 30, 2019TX108,000 mi
  Service brakes
  The vsdc warning came on with code c1391, which means the ABS pump accumulator assembly has gone bad, which costs thousands of dollars to fix. When I contacted toyota, they said they extended the warranty on this and that extension ran out a couple of years ago. However, this makes no sense to…

  The vsdc warning came on with code c1391, which means the ABS pump accumulator assembly has gone bad, which costs thousands of dollars to fix. When I contacted toyota, they said they extended the warranty on this and that extension ran out a couple of years ago. However, this makes no sense to extend a warranty on a part you have admitted IS bad and a safety hazard, as the brakes will fail after this faulty part remains in the dysfunctional state. It appears to me that toyota, was trying to appease as few as people as possible by extending a warranty on something as dangerous as this. They refuse to fix the problem, even though it will cause death to many. The mechanic said this has happened to many toyota highlanders, per his information too. *js *js

• Feb 21, 2019AL152,000 mi
  Service brakes
  A sound of squeaking/pumping air occurs sometimes when I depress the brakes. This sometimes continues to happen even with the car IS stopped completely. If the brake IS depressed less, the sound occurs less frequently. I had it inspected by an independent mechanic and a dealership mechanic and was…

  A sound of squeaking/pumping air occurs sometimes when I depress the brakes. This sometimes continues to happen even with the car IS stopped completely. If the brake IS depressed less, the sound occurs less frequently. I had it inspected by an independent mechanic and a dealership mechanic and was told the ABS assembly has a leak and needs to be completely replaced for a fee of roughly $2,300. This first occurred with mileage around 152,000.

• Jan 30, 2019NJ119,000 mi
  Hybrid propulsion system › Inverter

  TL* the contact owns a 2007 toyota highlander hybrid. While driving various speeds, the vehicle stalled and "vehicle stability control" and "hybrid system" displayed on the instrument panel. The vehicle was taken to hudson toyota (599 nj-440, jersey city, new jersey) where it was diagnosed that the inverter was faulty. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 119,000.

• Sep 12, 2018CA100,000 mi
  Service brakes
  When braking at any speed, the brake pedal vibrates and makes a "chirping" sound. After researching I've discovered it's a brake actuator issue. Toyota did extend the warranty briefly, but no recall was issued. My toyota certified mechanic said brake failure could definitely occur when the actuator…

  When braking at any speed, the brake pedal vibrates and makes a "chirping" sound. After researching I've discovered it's a brake actuator issue. Toyota did extend the warranty briefly, but no recall was issued. My toyota certified mechanic said brake failure could definitely occur when the actuator fails completely. When braking over bumps, the brakes seem to give out briefly as well which IS quite startling. The replacement part IS $1800 plus labor, which IS ridiculous considering this IS definitely a safety issue.

• Aug 18, 2018GA175,000 mi
  Service brakes
  I have owned a 2007 toyota highlander hybrid for several years. I bought the car used and was never notified of a safety recall warranty extension for the antilock braking system (ABS module). the known defective part failed 6 months after the extension expired and was never notified of the…

  I have owned a 2007 toyota highlander hybrid for several years. I bought the car used and was never notified of a safety recall warranty extension for the antilock braking system (ABS module). the known defective part failed 6 months after the extension expired and was never notified of the recall. local dealer now states the repair will cost $2500 which IS about what the car IS actually worth. this IS my highschool daughter's car and the liability of the ABS module & brakes failing could be significant. the car IS otherwise drivable and the brakes work although the ABS module continues to light up the vsc warning light on the led monitor in the dash. my hope IS to find some goodwill through toyota or possibly the part manufacturer, however have been unable to do so to this point.

• Aug 3, 2018CO202,000 mi
  Service brakes

  The ABS brake pump leaks. It's a $2000 repair. There was a recall, but I never got the recall letter. The recall expired 8 months ago and toyota won't honor it, even though they confirmed they sent the recall letter to the former owner, 17 months after I purchased the car. They did not send the letter to the registered owner on file with the state, they sent it to the address they had on file with toyota.

• Jun 12, 2018GA60,035 mi
  Electronic stability control (esc) · Service brakes
  While driving under normal conditions, all dash lights went on saying check vsc system, ABS, brake lights, warnings and traction. Took vehicle to service at toyota dealer and was told the ABS actuator assembly has to be replaced, for nearly $2500. This IS a vehicle with under 65,000 miles on it and…

  While driving under normal conditions, all dash lights went on saying check vsc system, ABS, brake lights, warnings and traction. Took vehicle to service at toyota dealer and was told the ABS actuator assembly has to be replaced, for nearly $2500. This IS a vehicle with under 65,000 miles on it and the actuator should last for the life of the vehicle. I just had the radiator replaced and brakes replaced two months ago. This problem was not detected. Brakes have always been soft on this vehicle. Now the battery IS not charging and the brakes only seem to work off and on. I have to pump the brakes to make them work right. This IS a huge safety problem as all of my driving IS in the city in traffic. From reading online this IS a problem that occurs frequently with this type of toyota highlander and other models. I don't feel safe driving it and I can't afford to fix it. It's barely worth the cost of repairing it. If this IS a known public safety issue why doesn't toyota recall this part? The service person told me the brakes may now fail at any time, in a day or in two weeks. He told me to avoid other vehicles on the road!

• Jun 7, 2018GA280,000 mi
  Fuel/propulsion system
  Check engine light came on yesterday while driving. We were told this morning that we must replace the fuel system charcoal canister. this item IS under recall for many toyota vehicles 2006-2015, but they did not tell me that it IS covered on mine. He said there IS a crack and when they replace…

  Check engine light came on yesterday while driving. We were told this morning that we must replace the fuel system charcoal canister. this item IS under recall for many toyota vehicles 2006-2015, but they did not tell me that it IS covered on mine. He said there IS a crack and when they replace the canister they need to replace the fuel containment valve as well. can you please confirm if my vehicle IS covered under the recall? my vehicle IS acting perfectly fine.

• May 7, 2018AZ146,000 mi
  Service brakes
  My brake actuator began making noises and vibrating while still covered by the secondary warranty. I took it into local toyota dealership, and was told that despite the sound and vibration the car has to throw the proper warning codes to be covered. when my rear window motor overloaded and…

  My brake actuator began making noises and vibrating while still covered by the secondary warranty. I took it into local toyota dealership, and was told that despite the sound and vibration the car has to throw the proper warning codes to be covered. when my rear window motor overloaded and failed, immediately the vsc/brake/abs warning lights all came on the dashboard. I believe that the brake actuator has been bad for awhile, but only an unrelated electrical surge caused the ecu to trip the brake actuator error codes. I'm grateful that toyota responded to previous complaints by extending the warranty -but the delay in tripping the error code cost me 6 months of driving with the pulsating and pounding brake noise and allowed my secondary warranty to expire.

• Apr 25, 2018TX119,529 mi
  Service brakes
  "Brake actuator assembly warranty enhancement" which can cause the ABS and vsc warning lights to illuminate with codes c1391, c1252, c1253 and/or c1256 may be found in the ABS ecu. toyota had two warranty enhancements for this one 6/12/2007 - 6/12/2017 and the second ended 12/31/2017. we had…

  "Brake actuator assembly warranty enhancement" which can cause the ABS and vsc warning lights to illuminate with codes c1391, c1252, c1253 and/or c1256 may be found in the ABS ecu. toyota had two warranty enhancements for this one 6/12/2007 - 6/12/2017 and the second ended 12/31/2017. we had midas auto service experts do a brake evaluation on 11/25/2017, which showed codes c1241, c1256 and c1391. we had the evaluation done because after breaking the check vsc system and ABS and brake light came on. We have the paperwork from midas. It was also brought to the attention of the toyota dealership salesperson that sold us the car on 12/20/17 and he documented it on his toyota laptop. The service department was also contacted but did not reveal there was a warranty enhancement for this problem only quoted to replace it would be approximately $2500.00. This IS still a known problem and there have been multiple cases opened for this problem. I opened case 1801083723 on 1/8/2017 and another 1804032206. Toyota told me because the case was opened after 12/31/2017 and the service department did not run a diagnostic on it there IS nothing they can do under the warranty enhancement even though we have proof from midas (a third party) there was an issue on 11/25/2017 and the toyota sales associate has notes in reference to it as well on 12/20/17. This IS very dangerous due to not being able to stop and since it IS a known problem toyota should open up another warranty enhancement and be liable to repair these vehicles as they are brought in. Toyota did run a diagnostic on it 3/28/2017 and had the same problem as it did on 11/25/2017 when midas ran the evaluation on it.

• Apr 6, 2018TX114,678 mi
  Service brakes
  Brake actuator assembly enhancer/abs module went out in 11/2017. Toyota had a warranty enhancement on this that ended in 12/31/2017. This went out in 11/2017, but was not diagnosed at a toyota service department, but the svc dept was called about it.. It was diagnosed at midas. A case was opened…

  Brake actuator assembly enhancer/abs module went out in 11/2017. Toyota had a warranty enhancement on this that ended in 12/31/2017. This went out in 11/2017, but was not diagnosed at a toyota service department, but the svc dept was called about it.. It was diagnosed at midas. A case was opened with toyota on 1/8/2018. Toyota IS saying they will not honor the warranty because it IS past the 12/31/2017 date. This IS a known issue with these type of vehicles and should be fixed by toyota.

• Dec 15, 2017WI18,000 mi
  Air bags

  My airbag on the drivers side has just stopped working. I called toyota and they just say its a 10 year old car and airbags stop working. this IS a huge safety concern. also my horn IS affected by it too, because that has stopped also. these things have stopped over a year ago. being that my vehicle IS a battery powered car, people do not hear the engine much and the probability of a accident IS higher.

• Nov 8, 2017WI87,842 miFire
  Electrical system · Engine · Structure › Body

  Car was parked in driveway and was stationary. Warming car up to get rid of frost on windshield. The car started on fire - total lost. 3 to 4 feet flames coming out of engine.

• Sep 2, 2017FL176,000 mi
  Electrical system · Electronic stability control (esc) · Unknown or other

  Faulty break system this would be 2 time to get fix in less than 1 and 3 months

• Aug 15, 2017CA98,883 mi
  Fuel/propulsion system
  The gas tank fell partially off and dragged on the road. I was driving on city streets, turning right at 5 mph when I heard a loud pop/snap sound and then a terrible sound of something dragging under the car. fortunately, I could pull over and stop within 50 feet. The gas tank was not damaged…

  The gas tank fell partially off and dragged on the road. I was driving on city streets, turning right at 5 mph when I heard a loud pop/snap sound and then a terrible sound of something dragging under the car. fortunately, I could pull over and stop within 50 feet. The gas tank was not damaged significantly (it passed a pressure test at the dealership). the gas tank IS attached with two straps, fore and aft. The right sides of both straps snapped very close to where the straps are bolted to the main body in a place that could not have possibly been damaged. the flat bed truck driver who delivered the vehicle to berkeley toyota noted that there were no signs that the vehicle had been abused in any way. he also argued that had this happened on the freeway at high speed, it could have been quite dangerous.

• Mar 20, 2017TX73,600 mi
  Fuel/propulsion system

  Received temperature warning for hybrid system while driving on highway and pulled over. Vehicle locked up after pulling over, made very loud noise and could not drive. Towed to dealer and was told that the hybrid inverter assembly failed and requires replacement. There IS a recall for defect in this assembly on my model year, but my vin IS not included in the current recall.

• Mar 7, 2017PA140,000 mi
  Hybrid propulsion system › Inverter
  TL* the contact owns a 2007 toyota highlander hybrid. While driving approximately 50 mph, the engine stalled, the vehicle shut off, and the check hybrid indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the hybrid inverter malfunctioned. The hybrid system needed…

  TL* the contact owns a 2007 toyota highlander hybrid. While driving approximately 50 mph, the engine stalled, the vehicle shut off, and the check hybrid indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the hybrid inverter malfunctioned. The hybrid system needed to be replaced. The manufacturer was made aware of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 140,000. The vin was not provided.

• Aug 3, 2016FL130,128 mi
  Electronic stability control (esc)

  Issue with ABS actuator causing loss of vsc function

• Apr 18, 2016SC220,000 mi
  Service brakes

  Brake actuator makes very loud clicking sound for several minutes after exiting vehicle. When braking over bumpy roads, brakes "skip" as if releasing and then grabbing again. also, brakes grab intermittently when slowing down on a hill when nearly stopped. all appears related to ABS braking system.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

• Hybrid inverter failure - vehicle stall

  PE11005Opened Feb 15, 2011Closed Jul 20, 2011Recall 11V342000
  In a June 29, 2011 letter to NHTSA, Toyota submitted a Defect Information Report regarding a safety recall of certain Toyota Highlander Hybrid and Lexus RX400h vehicles to address a defect condition with the hybrid inverter assembly (NHTSA Recall No. 11V-342).Toyota's letter identified a defect related to inadequately…

  In a June 29, 2011 letter to NHTSA, Toyota submitted a Defect Information Report regarding a safety recall of certain Toyota Highlander Hybrid and Lexus RX400h vehicles to address a defect condition with the hybrid inverter assembly (NHTSA Recall No. 11V-342).Toyota's letter identified a defect related to inadequately soldered transistors on the Intelligent Power Module (IPM) of some of the subject vehicles that could result in sudden loss of power while driving.Toyota's remedy procedure instructs dealers to inspect the hybrid inverter production number to determine if the inverter contains suspect transistors.If so, the dealer will replace the IPM.The recall covers approximately 45,528 model year (MY) 2006 and 2007 Toyota Highlander Hybrid vehicles manufactured from February 16, 2005 through August 29, 2006 and approximately 36,745 MY 2006 and 2007 Lexus RX400h vehicles manufactured from February 23, 2005 through August 30, 2006.This Preliminary Evaluation is closed.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
• 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10197476Replacement vin plates.
• 10197473Product general information.
• 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10179602TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.
• 10164330TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
• 10155247TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10150015TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
• 10145776Update on Technician Certification Requirements.
• 10134469Dealer Daily: Background The subject vehicles may be unable to pass certain state emission testing requirements due to incomplete readiness of the required Air Fuel (A/F) sensor monitor. Toyota has developed new engine control software logic to help prevent this condition from occurring.
• 10134462Region Letter: Background The subject vehicles may be unable to pass certain state emission testing requirements due to incomplete readiness of the required Air Fuel (A/F) sensor monitor. Toyota has developed new engine control software logic to help prevent this condition from occurring.
• 10134407Warranty Policy Bulletin (POL16-03): Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator Assembly.
• 10134406Dealer Letter: In these vehicles, Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.
• 10134405Dealer email: In these vehicles, Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.
• 10134404Region Letter: In these vehicles, Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.
• 10134403Region email: In these vehicles, Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.

Every Toyota Highlander Hybrid model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.