2023 Toyota Highlander Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander Hybrid › 2023
These records cover every 2023 Toyota Highlander Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2023 Toyota Highlander Hybrid. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risk and remedy
Risk
A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As…
Risk and remedy
Risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's…
Risk and remedy
Risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025…
Risk and remedy
Risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risk and remedy
Risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be…
Risk and remedy
Risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Owner complaints
9 complaints
What owners report most
Latest complaints
- Seats
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Vehicle speed control
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds.…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated. The dealer was informed of the failure; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 20,000.
- Air bags · Electrical system · Service brakes
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was informed that the brake actuator needed to be replaced; however, the dealer confirmed that the year, make, and model were not included in the TSB. The dealer attempted to update the brake actuator module according to the TSB; however, the update failed due to the year the vehicle was manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,000.
- Structure
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V720000 (Structure). The VIN was included, and the parts were available. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Structure
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Structure
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact…
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
- Seat belts
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath…
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath driver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was unknown.
- Steering
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Unknown or other
2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the…
2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the purchase of a 2023 Highlander Hybrid in November 2022. It is now June 2023 and I still have only one key FOB for my vehicle. I hear that there is a computer chip shortage yet every 2023 Highlander Hybrid that has been delivered in USA since January 2023 has received both FOBs. They get keys immediately yet we have waited over 6 moths and still waiting. The Customer Advocates at Toyota keep saying a different date for availability. Originally it was Feb/March and then May/June. The latest is now end of summer. Why? I am very disappointed with Toyota and their handling of this issue. Why can’t we get our extra FOB. I am so disappointed with the lack of customer care for a loyal customer. Please help me. "
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010361The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 11010360SECOND KEY DELIVERY PROGRAM 23TJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions
- 11010359The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
- 11010358The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- 11010351Some 2022 model year Avalon and Avalon Hybrid, 2022 2024 model year Camry, Camry Hybrid, Corolla, Corolla Hatchback, Corolla Hybrid, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid, 2023 2024 model year Crown, and 2024 model year Grand Highlander vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.
- 11010326Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Corolla Hybrid, Crown, GR Corolla, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles and 2024 model year Grand Highlander and Grand Highlander Hybrid vehicles with DCM firmware versions earlier than LG-N210jj3333-09, LG-N210nn1212-09, LG-N310kk4646-0I, LG-N310ll4A4A-0I, LG-N310mm8A8A-0I, LG-N310nnBLBM-0I, or LG-N310oo1B1B-0I may exhibit a condition in which remote services are inoperative. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, and Highlander Hybrid vehicles, 2023 2024 model year Corolla Hybrid, GR Corolla, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles, 2024 model year Grand Highlander, Grand Highlander Hybrid, and Land Cruiser vehicles; 2023 2025 Corolla Hatchback and Crown vehicles, and 2025 Crown Signia vehicles with DCM firmware versions earlier than LG-N210qq####-## or LG-N310qq####-## may exhibit a condition in which Apple Music or Amazon Music streaming and/or remote services are inoperative. A DCM firmware update is now available.
- 11010105The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 11010104SECOND KEY DELIVERY PROGRAM Frequently Asked Questions
- 11010103The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- 11010068The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 11010067The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- 11010059Some customers have expressed concern that the wireless functions of their Key Fob stop working. Key Fob LEDs will not turn ON, but engine starts with key held up against start button. Key battery voltage is confirmed OK and no DTC/RoB is found. This condition may occur if customer places Key Fob near wireless charger while phone is charging. When the key battery is removed and reinstalled, the Key Fob begins to operate normally.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007454OBSOLETE NOTICE July 18, 2024: This bulletin is now obsolete. Please see T-SB-0062-24.
- 11007453Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Corolla Hybrid, Crown, GR Corolla, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles and 2024 model year Grand Highlander, and Grand Highlander Hybrid vehicles with previous versions of DCM firmware (see Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address this condition.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006160OBSOLETE NOTICE July 18, 2024: This bulletin is now obsolete. Please see T-SB-0062-24.
- 11006159Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Corolla Hybrid, Crown, GR Corolla, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles and 2024 model year Grand Highlander, and Grand Highlander Hybrid vehicles with previous versions of DCM firmware (see Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address this condition.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005181Second Key Delivery Program Frequently Asked Questions
- 11005180The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005107Technical instructions for special service campaign 24tc03 data communicaton module (dcm) update certain 2023 corolla, corolla cross, corolla hatchback, corolla hv, gr corolla, crown, highlander, highlander hv, prius, RAV4, RAV4 prime, RAV4 hv, venza hv
- 11005103The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
- 11005102The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
- 11005098Second Key Delivery Program Frequently Asked Questions
- 11005097The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
- 11005094The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 11005084After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or ECU mounting bracket.
- 11005083Second Key Delivery Program
- 11005082The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Every Toyota Highlander Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.