2008 Toyota Highlander Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Highlander Hybrid › 2008
These records cover every 2008 Toyota Highlander Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2008 Toyota Highlander Hybrid. Newest first.
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window…
Risk and remedy
Risk
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating…
Risk and remedy
Risk
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the…
Risk and remedy
Risk
If the switch overheats, it may melt, possibly resulting in a fire.
Remedy
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Toyota IS recalling certain model year 2008 highlander, highlander hybrid, and model year 2007-2008 RAV4 vehicles. in the curtain shield airbag (csa) system, there are two sensors in the airbag sensor assembly which are designed to detect vehicle roll angle. if one of these sensors malfunctions, the airbag warning light (malfunction indicator light: mil)…
Risk and remedy
Risk
Inadvertent activation of the csa and/or the seat belt pretensioner can cause injury to a vehicle occupant.
Remedy
Toyota will replace the airbag sensor assembly with a new one containing improved roll rate sensors, free of charge. toyota intends to send an interim owner notification to owners early to mid-may, 2011 when sufficient parts and remedy becomes available. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
Risk and remedy
Risk
Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall began on august 18, 2009. owners may contact toyota at 1-888-270-9371.
Southeast toyota IS recalling 3,499 stainless steel exhaust tips sold by southeast toyota as an optional accessory for use on my 2008 highlander and highlander hybird vehicles. due to improper heat treatment during the manufacturing process, the original clamp used to secure the stainless steel exhaust tip to the exhaust pipe may develop microscopic…
Risk and remedy
Risk
The original clamp and the toyota stainless steel exhaust tip may fall off the vehicle's exhaust pipe and become a road hazard which would increase the risk of a vehicle crash.
Remedy
Southeast toyota will notify owners and replace the clamp free of charge. the safety recall IS expected to begin during may/june 2009. owners may contact southeast toyota customer loyalty department at 1-800-301-6859.
Toyota IS recalling 39,100 stainless steel exhaust tips sold by toyota as an optional accessory for use on my 2008 highlander and highlander hybrid vehicles. due to improper heat treatment during the manufacturing process, the original clamp used to secure the toyota stainless steel exhaust tip to the exhaust pipe may develop microscopic cracks.…
Risk and remedy
Risk
The original clamp and the toyota stainless steel exhaust tip may fall off the vehicle's exhaust pipe and become a road hazard which would increase the risk of a vehicle crash.
Remedy
Toyota will notify owners and replace the clamp free of charge. the safety recall began on may 4, 2009. owners may contact toyota customer experience center at 1 888-270-9371 monday through friday, 5:00 am to 6:00 pm, saturday 7:00 am through 4:00 pm pacific time.
Toyota IS recalling 90,189 my 2008 highlander and highlander hybrid passenger vehicles equipped with a third row seat. these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." the non-driver designated seating positions (dsp) on these vehicles IS equipped with seat belt assemblies…
Risk and remedy
Risk
However, for the two third row dsp's on these vehicles, the alr mode deactivates before the webbing IS fully retracted, so that it will not lock when certain rear-facing crs's that have a short seat belt routing path are installed in the vehicle. this can allow the seat belt webbing to spool out during normal driving maneuvers, which could affect the stability of a child restraint installed at those seating positions. as such, this could discourage the use of a child restraint and in the event of a crash, the child may not be adequately protected possibly resulting in injury.
Remedy
Dealers will install a newly designed seat belt component free of charge. the recall IS expected to begin on or about december 18, 2008. owners may contact toyota at 1-800-331-4331.
Owner complaints
197 complaints6 involved a crash4 involved a fire5 injuries
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2008 Toyota Highlander Hybrid. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,000, and at the time of registration, it was discovered that the mileage was 212,000.
- Service brakes, hydraulic
The contact owns a 2008 Toyota Highlander Hybrid. The contact stated that while driving on several occasions at various speeds, the master, brake system, ABS warning, and traction control warning lights illuminated. Additionally, the message "Brake System Malfunction - Stop in Safe Place…
The contact owns a 2008 Toyota Highlander Hybrid. The contact stated that while driving on several occasions at various speeds, the master, brake system, ABS warning, and traction control warning lights illuminated. Additionally, the message "Brake System Malfunction - Stop in Safe Place Immediately”, check ABS/VSC system, and check braking system" messages were displayed. The vehicle was taken to an independent mechanic several times, but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 227,000.
- Service brakes, air › Antilock › Abs warning light · Service brakes, hydraulic
The contact owns a 2008 Toyota Highlander Hybrid. The contact stated while driving 45 MPH, the brake malfunction and ABS warning lights were illuminated. The contact stated that when she started the vehicle, she was unable to depress the brake pedal to the floor and started to hear an abnormal…
The contact owns a 2008 Toyota Highlander Hybrid. The contact stated while driving 45 MPH, the brake malfunction and ABS warning lights were illuminated. The contact stated that when she started the vehicle, she was unable to depress the brake pedal to the floor and started to hear an abnormal noise. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the brake booster pump assembly and brake actuator assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 162,000.
- Hybrid propulsion system › Inverter
TL* the contact owns a 2008 toyota highlander hybrid. The contact received a recall notice for nhtsa campaign number: 13v396000 (hybrid propulsion system: inverter). While in a parking lot, the vehicle went into fail safe limp home mode and the vehicle stalled. There were no warning indicators…
TL* the contact owns a 2008 toyota highlander hybrid. The contact received a recall notice for nhtsa campaign number: 13v396000 (hybrid propulsion system: inverter). While in a parking lot, the vehicle went into fail safe limp home mode and the vehicle stalled. There were no warning indicators illuminated. The vehicle was towed to newark toyota world (230 e cleveland ave, newark, de 19711, (302) 368-6262) to be diagnosed, but the failure could not be duplicated. Additionally, diagnostic testing would cost $600. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 185,000.
- Service brakes
All warning lights are on to check brakes, ABS. abnormal leak in acumulator - ABS brake actuator needs to be replaced. I was sent a recall on this problem with my 2012 prius (although it IS fine) but the highlander has the exact problem. when googling this I found many 2008 highlanders with the…
All warning lights are on to check brakes, ABS. abnormal leak in acumulator - ABS brake actuator needs to be replaced. I was sent a recall on this problem with my 2012 prius (although it IS fine) but the highlander has the exact problem. when googling this I found many 2008 highlanders with the exact same problem. toyota wants $3600 to replace the ABS acumulator yet they will replace the same part in the prius as a recall.
- Electrical system · Electronic stability control (esc) · Service brakes
Brake actuator assembly on my 2008 toyota highlander hybrid has been failing. Know issue. I've taken excellent care of this vehicle and had it serviced at the dealership. The manufacturing IS replace the previous years, but not the 2008 which IS the exact same component. Please let me know why this IS happening. Not just to me, but others too. Please help us. Thanks
- Service brakes · Steering
ABS pump and actuator failure. Warning lights on the dash buzzer, and nearly complete loss of stopping power, reduced fuel economy. We own a 2008 toyota highlander hybrid which confirmed by the dealer has a 100% failure rate which IS the exact failure previously recalled on 2006-07 highlander…
ABS pump and actuator failure. Warning lights on the dash buzzer, and nearly complete loss of stopping power, reduced fuel economy. We own a 2008 toyota highlander hybrid which confirmed by the dealer has a 100% failure rate which IS the exact failure previously recalled on 2006-07 highlander hybrids, and 08-09 camry hybrids. This failure throws the same code, same symptoms, same parts as recalled on previous years, and same years in other models however toyota some how got away with not recalling 2008 highlander models. This IS well documented on this site, consumer affairs and tons of other sites on the internet. I would like to see the government step in and force toyota to extend there warranty and recall these models. Toyota, there dealers and the public are very much aware of how shady toyota has been not honoring different years with the same part. This repair IS on average $3K dollars.
- Service brakes
I am told I need to replace the brake actuator assembly on my 2008 toyota highlander hybrid. my research indicates that this component failure was a known problem for years and was actually covered in a recall for 2006-7 models. for reasons unknown the recall does not cover 2008 even though it IS the exact same component. this IS a serious safety issue and toyota seems to be passing the cost off to the consumer.
- Service brakes · Unknown or other
Takata recall .. My car start getting an error light in my dashboard.. It says brake malfunction , vsc system and ABS system .. My car runs fine but sometime when I press the phrase pedal car doesn't break right away and making noise.
- Electronic stability control (esc) · Service brakes
Vsc, ABS, traction control error light. My mechanic identified this as a failer accumulator (ABS module), he said there IS a tsb from toyota. I know there was a recall on this issue on this vehicle through year 2007. Concerned about possibility of total brake failure.
- Electronic stability control (esc) · Service brakes
We were driving the car normally on city streets, not even braking at the time when suddenly the ABS light and a couple others lit up on the dashboard along with a warning message on the screen about the ABS and vcs systems. Braking still worked as did everything else (less the ABS I assume). *Jb
- Service brakes
The brake malfunction light came on while driving. toyota says its the brake actuator assembly and it will cost me $4700 to replace the part. they recalled toyota highlander 06-07, prius 04-09 and lexus with the same problem. the result can be total brake failure. Since toyota knows this IS an issue with the defective parts , all autos with that part needs to be recalled/repaired with toyota's assistance.
- Service brakes
The brakes started making a weird "burping / barking" noise and then the dreaded c1391 code popped up. There was a recall for the ABS actuators on the 2005-7 years but yet here we are with people reporting this failure on the 2008-11 years in droves. Clearly there IS the same manufacturing issue.…
The brakes started making a weird "burping / barking" noise and then the dreaded c1391 code popped up. There was a recall for the ABS actuators on the 2005-7 years but yet here we are with people reporting this failure on the 2008-11 years in droves. Clearly there IS the same manufacturing issue. Ironically I had my highlander into a toyota dealership for weird brake noises a year previously and they told me they were normal.
- Service brakes
I recently had a number of service lights appear on the dashboard of my 2008 toyota highlander hybrid, including the brake,vsc, and ABS. There was a message stating that I should take it to a dealer for service immediately. when I took it to the dealership, they determined it was an open circuit…
I recently had a number of service lights appear on the dashboard of my 2008 toyota highlander hybrid, including the brake,vsc, and ABS. There was a message stating that I should take it to a dealer for service immediately. when I took it to the dealership, they determined it was an open circuit in the brake actuator (ABS). to my surprise this IS a $3,000 plus fix and when I researched the problem online o found out there was a recall for the same part for the 2008 toyota camery hybrid and many complaint posters suggesting that I voice my concern here.
- Service brakes
I was driving slowly in traffic when several dashboard lights came on and error message began rotating through the center screen. "brake malfunction - stop the vehicle in a safe place immediately, and contact a dealer,' "check ABS - have your vehicle checked by a dealer," and "check vsc system -…
I was driving slowly in traffic when several dashboard lights came on and error message began rotating through the center screen. "brake malfunction - stop the vehicle in a safe place immediately, and contact a dealer,' "check ABS - have your vehicle checked by a dealer," and "check vsc system - have your vehicle checked by a dealer." after researching this issue and having the car scanned by a mechanic, the problem appears to be the brake actuator assembly, and this appears to be a well-documented problem for toyota. they have this exact issue covered under a warranty enhancement program for the 2006-2007 models of this car, but for some reason have failed to include the 2008 model despite the same issue with those. I have found several examples of others with the same vehicle and same issues online. clearly toyota knows this IS a faulty part and yet they continue to use it and drew an arbitrary line in the sand on which ones they would fix. this part IS not functioning as it should, they know it IS bad and should be held accountable to fix it. I am very concerned by the safety factors this malfunction represents.
- Service brakes
Car has been kept on a garage and well taken care of. We have followed the maintenance schedule on it meticulously. however, today we found out that the brake actuator IS leaking and could cause catastrophic failure. This seems to be a problem on many cars from this year, and obviously from…
Car has been kept on a garage and well taken care of. We have followed the maintenance schedule on it meticulously. however, today we found out that the brake actuator IS leaking and could cause catastrophic failure. This seems to be a problem on many cars from this year, and obviously from previous years since a recall was already ordered for years 2007 and 2006. this seems to be an obvious problem with this component.
- Service brakes
My 2008 highlander ABS IS failed and that put our family and others in danger because of the ABS IS not working properly. The lights keep staying on, doesn't matter what you do, reset it or not. The brakes stopped working, the siren inside the vehicle making buzzy noise when opening the door or…
My 2008 highlander ABS IS failed and that put our family and others in danger because of the ABS IS not working properly. The lights keep staying on, doesn't matter what you do, reset it or not. The brakes stopped working, the siren inside the vehicle making buzzy noise when opening the door or attempting to start the vehicle. I've done a lot of research online regarding to the toyota hybrid models and found many disappointed customer reviews, they all point to the ABS platform design flaws by toyota just like the ABS on camry hybrids & other hybrid models that have been recalled. I took my vehicle to a local toyota dealer as suggest by toyota representative, the same toyota dealership where I bought my two camrys from; paid $125 to have them checked out. My highlander ABS and the results tuned out to be both ABS actuator (47070-48010) and ABS pump (44510-48080) are failed and the costs to have both fix IS $9000 while the vehicle IS only worth between $6000 (now $0) which IS more than half of the vehicle's value, for just a few small defective parts made by toyota. I do believe that the cost IS ridiculously high and because of the manufacture design flaws & not from end users fault. I've called toyota twice to bring it to their attention but I got disappointing results instead. We, toyota highlander hybrid owners need to unite and contact toyota and or smart attorneys to connect all the dots and sue toyota for the above problems. Our life and others IS in danger due to toyota's defective parts.
- Service brakes
My 2008 highlander hybrid has been making a 'barking' sound each time I depress or release the brake. I took it into the dealership to find out that it's not a recall item. The same brake actuator part IS covered by a recall by toyota up to 2007 and lexus up to 2012. I've been told that it's not a…
My 2008 highlander hybrid has been making a 'barking' sound each time I depress or release the brake. I took it into the dealership to find out that it's not a recall item. The same brake actuator part IS covered by a recall by toyota up to 2007 and lexus up to 2012. I've been told that it's not a 'safety' issue so not covered by toyota, however I've read pages of complaints on this website for this exact problem, and I do not feel safe driving this car knowing that I may have a problem that could cause an accident. toyota says it's not a safety problem so not covered by a recall. The car IS meticulously maintained, in beautiful condition, and it IS current on all of the recall notices from toyota. It's a fairly expensive repair that I think toyota should step up to make, especially considering how many cars are having the same problem and worse.
- Unknown or other
Brake safety brake actuator assembly faliar to function and almost locked when I am driving in the highway thank
- Electronic stability control (esc) · Service brakes
I have a 2008 toyota highlander hybrid . Has 200K miles and the ABS light came twice in one week while vehicle was in motion before applying the brakes. After resetting ABS light, had pulled c1252, c1256, c1319 & c1391 for ABS accumulator/actuator leak.very unsafe to drive due to my vehicle IS…
I have a 2008 toyota highlander hybrid . Has 200K miles and the ABS light came twice in one week while vehicle was in motion before applying the brakes. After resetting ABS light, had pulled c1252, c1256, c1319 & c1391 for ABS accumulator/actuator leak.very unsafe to drive due to my vehicle IS braking only on base brakes and my ABS and vsc system has been deactivated due to fault present. Not sure why its not covered on extended warranty like other 2006 and 07 models. Over 200 complaints with the same issue. Repairs around $4,500 and up. Recall urgently needed!
- Electronic stability control (esc)
I was driving my car all of a sudden emergency lights went on, brakes lights, 4WD system lights too telling me to pull over once I pulled over on to side of the road I put it in park shut the car off ,turned it back off to see a change put it in drive the car was stuck and all lights previously…
I was driving my car all of a sudden emergency lights went on, brakes lights, 4WD system lights too telling me to pull over once I pulled over on to side of the road I put it in park shut the car off ,turned it back off to see a change put it in drive the car was stuck and all lights previously stated were flashing a warning . And the car was unable to move I was very lucky because if I had continued driving I was about to enter highway with no sides to pullover and the car would have shut off and I would have been rear ended , three days prior to this incident I had given it for repair to toyota dealership in bayside ny they charged approximately 850dollars for a wire they alleged had been pinched. Now two the second incident I had to get the car towed again from long island to dealership in bayside there now asking for 1900 for labor and computer work now they are asking for an ABS actuator which IS 2,700 + to top it off I'am unaware about the labor .
- Service brakes
TL* the contact owns a 2008 toyota highlander hybrid. While driving 60 mph, an internal alarm sounded. Also, the brakes were inoperable and the ABS warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS actuator failed and failure codes: c1241…
TL* the contact owns a 2008 toyota highlander hybrid. While driving 60 mph, an internal alarm sounded. Also, the brakes were inoperable and the ABS warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS actuator failed and failure codes: c1241, c1380, c1256, and c1391 were located. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 154,000.
- Electronic stability control (esc) · Service brakes
I have a 2008 toyota highlander hybrid . Has 110K miles and the ABS light came twise in one week while vehicle was in motion before applying the brakes.what would happens happened their IS a need for a hard stop . Atter resetting ABS light. Had pulled c1391 for ABS accumulator leak.very unsafe to…
I have a 2008 toyota highlander hybrid . Has 110K miles and the ABS light came twise in one week while vehicle was in motion before applying the brakes.what would happens happened their IS a need for a hard stop . Atter resetting ABS light. Had pulled c1391 for ABS accumulator leak.very unsafe to drive due to my vehicle IS braking only on base brakes and my ABS and vsc system has been deactivated due to fault present. Not sure why its not covered on extended warranty like other 2006 and 07 models. Same system up to 2010. What IS the purpose of having ABS if it doesn't work when you need it the most.
- Service brakes
The ABS actuator IS leaking fluid and needs to be replaced. Luckily, I noticed a noise from the slipping ABS while idling at traffic lights, and brought it in for service before a warning light came on, or my brakes failed. Though many online accounts of this same fluid leak issue on this vehicle…
The ABS actuator IS leaking fluid and needs to be replaced. Luckily, I noticed a noise from the slipping ABS while idling at traffic lights, and brought it in for service before a warning light came on, or my brakes failed. Though many online accounts of this same fluid leak issue on this vehicle make, model, and year, describe dangerous brake failures. The repair cost IS over $4,000 at the toyota dealership. According to a cars.com article from july 1, 2016, there has been a free replacement service bulletin for the brake actuators on toyota prius 2004-2009, and highlander hybrid 2006-2007. The 2008 highlander hybrid has the same issue, with at least 75 identical complaints on www.carcomplaints.com. This important safety issue needs to be addressed by toyota: please include the 2008 toyota highlander hybrid to the service bulliten to replace the brake actuator assembly, free of charge at a toyota dealership.
- Service brakes
My 2008 highlander ABS IS failed and that put our family and others in danger because of the ABS IS not working properly. The lights keep staying on, doesn't matter what you do, reset it or not. The brakes stopped working, the siren inside the vehicle making buzzy noise when opening the door or…
My 2008 highlander ABS IS failed and that put our family and others in danger because of the ABS IS not working properly. The lights keep staying on, doesn't matter what you do, reset it or not. The brakes stopped working, the siren inside the vehicle making buzzy noise when opening the door or attempting to start the vehicle. I've done a lot of research online regarding to the toyota hybrid models and found many disappointed customer reviews, they all point to the ABS platform design flaws by toyota just like the ABS on camry hybrids & other hybrid models that have been recalled. I took my vehicle to a local toyota dealer as suggest by toyota representative, the same toyota dealership where I bought my two camrys from; paid $125 to have them checked out. My highlander ABS and the results tuned out to be both ABS actuator (47070-48010) and ABS pump (44510-48080) are failed and the costs to have both fix IS $9000 while the vehicle IS only worth between $6000 (now $0) which IS more than half of the vehicle's value, for just a few small defective parts made by toyota. I do believe that the cost IS ridiculously high and because of the manufacture design flaws & not from end users fault. I've called toyota twice to bring it to their attention but I got disappointing results instead. we, toyota highlander hybrid owners need to unite and contact toyota and or smart attorneys to connect all the dots and sue toyota for the above problems. Our life and others IS in danger due to toyota's defective parts.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Steering Column Separation
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given…
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Upper Steering Column Separation
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle…
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
- Power Window Master Switch Fire
On October 10, 2012, Toyota initiated a safety recall of approximately 2.5 million U.S. vehicles involving the following models and model years:2007-2009 Camry and Camry Hybrid, 2009 Corolla and Corolla Matrix, 2008 Highlander and Highlander Hybrid, 2007-2009 RAV4, 2008-2009 Scion xB and xD, 2008-2009 Sequoia…
On October 10, 2012, Toyota initiated a safety recall of approximately 2.5 million U.S. vehicles involving the following models and model years:2007-2009 Camry and Camry Hybrid, 2009 Corolla and Corolla Matrix, 2008 Highlander and Highlander Hybrid, 2007-2009 RAV4, 2008-2009 Scion xB and xD, 2008-2009 Sequoia, 2007-2008 Tundra, 2007-2008 Yaris, and 2009 Pontiac Vibe.See NHTSA recall number 12V-491 for more details, including the affected vehicle manufacture dates for each vehicle model.Note that only early-production 2009 model year vehicles are included in the recall.Toyota and GM dealers will inspect the power window master switch (PWMS) assemblies and apply a specialized grease that inhibits heat build-up.The circuit board in the PWMS may be replaced with a new one if notchy or sticking feeling is observed during the inspection.The failure report summary above shows counts for the vehicles identified at the start of this Engineering Analysis, specifically the approximately 1.4 million vehicles that share an identical PWMS assembly design including, model year 2007-2009 Camry, Camry Hybrid, RAV4, and Yaris built from September 2006 through August 2008, as well as all 2008 Highlander Hybrid.Toyota subsequently identified approximately one million additional vehicles that have a slightly different PWMS design but contain the same defect condition.Note that the totals for complaints and fires shown above may include duplicative reports (between ODI and manufacturer reports).This Engineering Analysis is closed.See attached report for additional information.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657.
- Power Window Master Switch Fire
ODI has identified certain Toyota vehicles experiencing a higher rate of fire and thermal event incidents among all Toyota vehicles that use the same power window master switch design.They include a total of approximately 1.4 million model year (MY) 2007 through 2009 Camry, Camry Hybrid, RAV4 and Yaris vehicles built…
ODI has identified certain Toyota vehicles experiencing a higher rate of fire and thermal event incidents among all Toyota vehicles that use the same power window master switch design.They include a total of approximately 1.4 million model year (MY) 2007 through 2009 Camry, Camry Hybrid, RAV4 and Yaris vehicles built from approximately September 2006 through August 2008, as well as all MY 2008 Highlander Hybrid vehicles.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-006) to further study the alleged defect and its consequences.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10220158DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10213902TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
- 10211829DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program
- 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10211826CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10179602TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.
- 10164925Warranty Enhancement Program: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly indicating certain internal malfunctions.
- 10164924Dealer Package: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of the Brake Actuator Assembly. Although the Brake Actuator Assembly and Brake Booster Pump Assembly are covered by Toyota?s New Vehicle Limited Warranty for normal warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the certain internal malfunctions of the brake booster assemblies. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Every Toyota Highlander Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.