2014 Van Hool TD925
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Van Hool › TD925 › 2014
These records cover every 2014 Van Hool TD925. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2014 Van Hool TD925. Newest first.
Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Risk and remedy
Risk
Reduced steering ability can increase the risk of a crash.
Remedy
Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Risk and remedy
Risk
Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy
Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.
Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the…
Risk and remedy
Risk
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy
Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on May 25, 2016. Van Hool's recall number for this campaign is P814-SB1354.
Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.
Risk and remedy
Risk
A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.
Remedy
Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.
Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.
Risk and remedy
Risk
If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.
Remedy
ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010424This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
- 10248730This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
- 10245193Two different types of step nose lighting units have been installed during manufacturing. The early units (which are limited available as spare part) are provided with a LED card for the downward light and an optical fiber for the upward light. These units have a small circuit board with a resistor to reduce the 24V power supply to an operating voltage of 3V for the optical fiber (refer also to figure 1). The new units have an optical fiber for both the downward and upward light, and do not have a circuit board to reduce the voltage supply. These lighting units may not be connected directly to a 24V power supply but must be used together with special controllers. Failure to do will cause the immediate irreversible breakdown of the lighting unit due to overvoltage! Please also note that the downward light on new units is less bright. This service bulletin provides you with information on how the new step nose lighting units are connected to the vehicle wiring.
- 10233467Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no longer made available as a spare part, as of now you will receive the new INT69G motor protection switch (VH11691810) when ordering. The MP10 and the INT69G are interchangeable, but fastening and electric connection are different.
- 10219652Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is installed at the outboard side of the wheel and monitors vibrations produced by the wheel bearing. It warns in case of bearing raceway spalling by flashing a red LED on the unit. The WEM is delivered with a magnet which is used to change from "transport" to "standstill" mode.
- 10210015Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.
- 10209998Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of difference between the generations and which one to order in case of replacement. Most of the replacements are direct fit, except for the sensor units with an asterisk in the table which must be secured with a split mounting ring consisting of two halves instead of the original closed mounting ring.
- 10209994Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, customers will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
- 10209992Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance on a regular base as mentioned further on.
- 10206916To change "Quick release valve" of front axle brakes.
- 10206915DANA, manufacturer of axles, has informed Van Hool that the procedure for checking the wheel bearing end-play has been changed.
- 10206914Introducion to electronic contrlolled air suspension(ELC).
- 10206910To inspect auxiliary structure around front axle for not properly executed welds.
- 10206909To Reinforce the TD925 Chassis in the drive axle area.
- 10201570SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
- 10190134Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
- 10182687Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is prone to premature breakdown in case of incorrect installation.
- 10179511Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
- 10174983Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the bell housing which becomes liquid at transmission operating temperature. This phenomenon is temporarily and no indication that there is a sealing problem! The lubricant can easily be removed with ordinary cleaning product.
- 10174982Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axle end.
- 10174980Field Change Program: It has been reported that the red 6 mm2 power supply wire connected at stud MP+24V in junction box Vanner is not protected by a fuse. This wire runs from stud MP+24V to terminal block DVB in junction box EKA, from there the wire continues to fuse holder ZB3 in junction box EKA to power fuses Z83.1 and Z86. Install an additional 30A in-line fuse in junction box Vanner to make sure that this wire is protected against overheating in case of overcurrent.
- 10174979Field Change Program: It has been reported that the red 6 mm2 power supply wire connected at stud MP+24V in junction box Vanner is not protected by a fuse. This wire runs from stud MP+24V to terminal block DVB in junction box EKA, from there the wire continues to fuse holder ZB3 in junction box EKA to power fuses Z83.1 and Z86. Install an additional 30A MIDI-fuse in junction box Vanner to make sure that this wire is protected against overheating in case of overcurrent.
- 10168582To isolate fuel tank from understructure. This work procedure explains how to isolate the fuel tank from the understructure to prevent fuel tank cracking due to structural loads during severe operating conditions.
- 10168579Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new type comprises an aluminium housing. Because of this, they are better suited to resist higher coolant temperatures. As the new type can also be used on previoulsy sold vehicles, only the new type will be available as a spare part. This service bulletin applies to All Van Hool Vehicles.
- 10162036To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
- 10154844Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in this service bulletin are applicable to TD925 vehicles.
- 10129987Introduction of new type of etnrance door emergency valve. Emergency valves are fitted near entrance doors, at the inside and outside of the vehicle. The emergency valve allows the actuating cylinder of the relevant entrance door to be depressurized, after which the entrance door can be opened.
- 10129231Introduction of new transmission oil filler pipe assembly for vehicles with Cummins ISX engine and Allison WTB500 transmission. The new oil filler pipe removes possible stress on the grommet (part #11147825) that seals the oil filler pipe assembly to the transmission housing due to vibrations of the oil filler pipe assembly. The grommet prevents moisture and foreign material from entering the transmission housing and, in this way contaminating the transmission fluid. New parts are supplied as a kit. This service bulleting gives step-by-step instructions to install the improved oil filler pipe assembly.
- 10129228Trailing axle kingpin greasing instructions. This Service Bulletin is a reminder that the trailing axle kingpins must be greased more frequently than other greasing points on the vehicle. Experience has shown that this subject does not get due attention, leading to problems during greasing of the kingpin bearings. This Service Bulletin complements the instructions already in the maintenance manual of your vehicle.
- 10123128Van Hool has determined that the parcel-rack lighting circuit is not well executed due to an error in the production process. On TD925 vehicles, a connection in the parcel-rack lighting circuit is inadequate. The splicing of the electrical wires has been executed by twisting the strands together and insulating them with electrical tape instead of using a connector. Also neighbouring spare wires were mistakenly put together in the same connection. This situation can result in arching and overheating when the parcel-rack lighting circuit is energized and one of the spare wire ends is grounded. Follow the step-by-step instructions mentioned under "To modify TD925 parcel-rack lighting c ircuit". The necessary parts are listed in the table on page 2. On TDX25US vehicles, a 4-pin connector with loose wires has not been removed as it should have been. This may result in arching and overheating when the parcel-rack lighting circuit is energized and one of the loose wire ends is grounded. Follow the instructions mentioned under ?To modify TDX25 parcel-rack lighting circuit?. No parts are necessary for TDX25 vehicles.
- 10118133Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20C/-4F). If the grease in the bevel gear becomes hard enough to affect drivability, additional manual force could be required to turn the steering wheel. This would be especially noticeable when the steering wheel is turned the first times after an initial start-up. The phenomenon could disappear later as a matter of course due to the warming up of the grease in the bevel gear. Additionally it has been determined that in some cases water has penetrated the bevel gear via the sealing thereby contaminating the grease. The penetrating water will start corrosion of the bearings. This problem shows a gradual, but continual increase of the steering forces and will not disappear at higher ambient temperatures or when the bevel gear is in use. Checking the bevel gear rotation torque will help in determining if the bevel gear needs to be replaced. If either of these conditions are observed, it is necessary to replace the bevel gear by the corresponding ZF bevel gear. Old and new bevel gears are interchangeable, but note that two different types of bevel gears are used. Also note that the new bevel gear has a mid-position which should be taken into account during the installation of the bevel gear.
- 10110140Field Change Program: To replace pivot bearing of hydraulic steering cylinder and greasing recommendations Van Hool is informed about seizing of the hydraulic cylinder pivot bearing of the trailing axle steering. To address this issue, the customers of the affected vehicles must replace the pivot bearing of the hydraulic cylinder by a new one, remove the factory installed plug and install a grease nipple for routine greasing. Starting with VIN42767 Van Hool has factory equipped the hydraulic cylinder with a grease nipple for routine greasing. The pivot bearing of the hydraulic cylinder should be lubricated every 12 500 miles. To address this issue, Van Hool is conducting a field change program.
- 10110132Service Information: DANA wheel bearing end-play DANA, manufacturer of axles, has informed Van Hool that the procedure for checking the wheel bearing end-play has been changed. This change is related to the following axles: ? DANA 11.36 drive axle with ?unitized? wheel bearings ? DANA G171 drive axle with ?unitized? wheel bearings ? VAN HOOL trailing axle with DANA hub (TD925US 10-wheeler only) The change is NOT related to DANA drive axles with ordinary wheel bearings.
- 10110129Field Change Program: To check propeller shaft for interference It has been reported that the propeller shaft can interfere with the body structure in off-road circumstances (for example when driving on a vessel for overseas transportation). This can be observed by the presence of scratches, abrasion and/or other signs of interference on the propeller shaft. Customers of the affected vehicles should check the propeller shaft for signs of interference and follow the steps described in this Service Bulletin.
- 10110116Service Information: To check trailing-axle toe The above mentioned units have a hydraulically steered trailing axle with dual tires. This Service Bulletin describes the procedure to check and, if necessary, adjust the toe to the values mentioned in this Service Bulletin.
- 10059013Vanhool bus: lh front wheel housing on coach interior IS compromised by the routing and clamping of 110vac cables and would need checking and under cover are additional spacers are added to re-secure and route cables. Model td925. No years listed.
- 10058982Vanhool: procedure on replacing pivot bearing of hydraulic steering cylinder. Also recommendations for greasing.
Every Van Hool TD925 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.