2014 Victory Cross Country
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Victory › Cross Country › 2014
These records cover every 2014 Victory Cross Country. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2014 Victory Cross Country. Newest first.
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk and remedy
Risk
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball motorcycles. The fuel pump in the affected motorcycles may…
Risk and remedy
Risk
If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Remedy
Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.
Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through April 25, 2014. The crankcase may have been machined…
Risk and remedy
Risk
Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has been performed.
Owner complaints
11 complaints
What owners report most
Latest complaints
- Engine
Circlip/ C clip failure in transmission cause loud clacking when idle/ driving. Lean bike to left, no clack. Lean bike to right, clacking.
- Power train
In the transmission there is a cir clip that holds the gears in place the cir clip fails and can cause the transmission to lock up or explode causing the rider to crash
- Power train
TL* the contact owns a 2014 victory cross country. The contact stated that while driving at 5 mph and making a right turn into a parking lot, a cracking noise occurred. The failure occurred when making right turns. The vehicle was taken to a dealer where it was diagnosed that a clip was detached…
TL* the contact owns a 2014 victory cross country. The contact stated that while driving at 5 mph and making a right turn into a parking lot, a cracking noise occurred. The failure occurred when making right turns. The vehicle was taken to a dealer where it was diagnosed that a clip was detached from the transmission shaft and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
- Fuel/propulsion system
TL* the contact owns a 2014 victory cross country motorcycle. The contact received notification of nhtsa campaign number: 15v002000 (fuel system, gasoline); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Structure › Body
Before 6 april 2015, I noticed that my saddlebags were opening while driving. The right side opened half a dozen times, and shows a worn area where the striker had been hitting, due to poor engineering. I only have 1480 miles not normal wear and tear. The dealer denied any issue but when I searched…
Before 6 april 2015, I noticed that my saddlebags were opening while driving. The right side opened half a dozen times, and shows a worn area where the striker had been hitting, due to poor engineering. I only have 1480 miles not normal wear and tear. The dealer denied any issue but when I searched the internet I found a class action suit filed in chicago in december 2014, and many citations on motorcycle forums showing that 2010 to 2015 motorcycles have problems with saddlebags. It should have been corrected. I again went to the dealer to show him the issue on 4/7/2015; he said he was not only aware of it, but refused to perform the proper repair, ordering and installing the new latch under the factory warranty. he stated that he found victory would not pay for the proper repair, but he would adjust the latch. he had a technician adjust the striker. I'm not sure how this will work, or for how long. this IS so obviously a design fault that victory should reconsider its refusal to honor the factory warranty (it covers defects in materials and workmanship, folks. I understand that the latch replacement has cost several owners over $400, since victory only offers the latch as a set. the dealer should have volunteered to bring the issue to the district service manager (assuming there IS one, like automobile dealers), or to the factory service representative. victory should want to insure satisfied, repeat customers by identifying and remedying obvious faults simply, quickly, and permanently. others have also lamented the factorys indifferent attitude towards making this right for their valued customers. I find it incredible that the number of complaints have not raised corporate consciousness to the level of action; its not normal wear and tear, nor IS it due to the riders error. *tr
- Engine · Fuel/propulsion system · Power train
Engine stalled. *tr
- Engine
Only after a few days of ownership with less than 200 miles on the odometer, the motorcycle has developed a stalling problem and has continued with over 5,000 miles on the odometer. The stalling occurs, either when downshifting and applying a light quick throttle action to bring rpms up or when…
Only after a few days of ownership with less than 200 miles on the odometer, the motorcycle has developed a stalling problem and has continued with over 5,000 miles on the odometer. The stalling occurs, either when downshifting and applying a light quick throttle action to bring rpms up or when accelerating from a stop and applying a light quick throttle action to bring rpms up. numerous occurrences have been reported by owners of this type of motorcycle with no corrective action by victory to date. Owners are extremely concerned. *tr
- Latches/locks/linkages
The latch on the right luggage bag does not align with the locking clasp and they run together when closed, causing the latch to wear away at the clasp and basically "eat" through it, which will eventually cause total failure. *tr
- Latches/locks/linkages
The latch on the right luggage bag does not align with the locking clasp and they run together when closed, causing the latch to wear away at the clasp and basically "eat" through it, which will eventually cause total failure. *tr
- Equipment adaptive/mobility
The saddle bag latches used on the hard bags on the victory motorcycle are wearing through the latch which causes the saddle bag not to properly latch on the loop, which in return means it could open up as you go down the high way. This IS happening on my 2014 victory cross country. They need to be…
The saddle bag latches used on the hard bags on the victory motorcycle are wearing through the latch which causes the saddle bag not to properly latch on the loop, which in return means it could open up as you go down the high way. This IS happening on my 2014 victory cross country. They need to be recalled and replaced by victory no matter what year of bike. It will end up being a danger to all who have the hard bags. *tr
- Engine · Engine and engine cooling
I was sitting in stop and go traffic for about 10-15 minutes. weather was 100degf day. when I was finally able to go back to regular street speed (45 mph) the engine on the bike seized resulting in rear tire sliding. I was able to pull clutch (allowing rear wheel to roll). Bike did not crash.…
I was sitting in stop and go traffic for about 10-15 minutes. weather was 100degf day. when I was finally able to go back to regular street speed (45 mph) the engine on the bike seized resulting in rear tire sliding. I was able to pull clutch (allowing rear wheel to roll). Bike did not crash. Bike would not turn over for approximately 45 minutes for engine to cool down (my assumption). sounds very much like this recall... Which my vehicle vin IS not included in... report receipt date: may 01, 2014 nhtsa campaign number: 14v227000 component(s): engine and engine cooling potential number of units affected: 872 *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10179060A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
- 10178934Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.
- 10178933Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.
- 10178932Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.
- 10057442Victory motorcycles: 2013-2015 fuel pump replacement, information regarding victory motorcycles not meeting quality standards for fuel pump assembly.
- 10055944Victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle.
Every Victory Cross Country model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.