2017 Victory Cross Country

Recalls

1 recall names the 2017 Victory Cross Country. Newest first.

• Engine and engine cooling › Engine

  Oct 12, 2017NHTSA 17V64700026,182 vehicles

  Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

  Risk and remedy

  Risk

  A melted rear brake line can reduce braking performance, increasing the risk of a crash.

  Remedy

  Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

  Full recall details →

Owner complaints

Latest complaints

• Jun 6, 2018TX39,500 mi
  Service brakes
  I was riding on a busy highway and a car slammed on the brakes in front of me to avoid a wreck. When I slammed on my brakes, my front brakes were out, almost causing me to rear-end the car in front of me. I took the bike to the victory dealer to find out the ABS brake lines under the tank had been…

  I was riding on a busy highway and a car slammed on the brakes in front of me to avoid a wreck. When I slammed on my brakes, my front brakes were out, almost causing me to rear-end the car in front of me. I took the bike to the victory dealer to find out the ABS brake lines under the tank had been rubbed completely through by a hose clamp that was installed from the factory. Polaris claims that the clamp was installed incorrectly by someone else, but the clamp has never been touched by anyone other than the factory. I looked in the manual, and there are no incorrect, or correct ways to install the clamp to begin with. The victory dealer replaced the entire brake line assemble at a cost of $854.00, and removed the stock hose clamps to avoid this happening again. They used plastic zip-ties instead. The hose clamps hold the fuel vent, and drain lines under the gas tank. This IS a horrible design, and placement of the brake line. Imo this will happen to someone and they will have a bad accident, as I almost did.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10179066Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
• 10179065There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
• 10179064PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.
• 10179063This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
• 10179060A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
• 10178938Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.
• 10178937Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.
• 10178936Victory has determined that some Victory Octane Motorcycles could develop a slow crank or no start situation due to a starter that was potentially manufactured with a defect. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycles.
• 10178932Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.

Every Victory Cross Country model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.