2009 Volkswagen Golf

Owner complaints

What owners report most

1. Service brakes2
2. Electrical system1
3. Electronic stability control (esc)1
4. Engine1

Latest complaints

• Aug 3, 2018GA116,000 mi
  Electrical system · Engine
  TL* the contact owns a 2009 volkswagen golf. While driving at an unknown speed, the speedometer failed and the check engine indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic…

  TL* the contact owns a 2009 volkswagen golf. While driving at an unknown speed, the speedometer failed and the check engine indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken to stone mountain volkswagen (3500 stone mountain hwy, snellville, ga 30078, 678-367-4286) where it was diagnosed that the vehicle needed a new control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

• May 5, 2017FL31,875 mi
  Service brakes

  I was driving my VW GTI MK5, and from one moment to another I turned on 3 lights on the instrument panel of my car, a brake light, traction control and ABS, the car began to sound a warning and turn it off immediately

• Jul 1, 2016TX75,200 mi
  Electronic stability control (esc) · Service brakes

  Electronic stability control , service brakes

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Diesel Fuel Injector Line Leakage

  PE11023Opened Aug 2, 2011Closed Dec 2, 2011Recall 11V490000
  By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped…

  By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built from September 2009 through September 2011.According to Volkswagen, in U.S. applications of the above cited TDI vehicles including engine codes CJAA and CBEA, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and RPM conditions.This resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.As a contributing factor, VW indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.Lines manufactured in these periods were installed in vehicles produced in the following 10 months:December 2008, January-February 2009, October 2009, March-April 2010 and September-December 2010.Injector lines using this material exhibit a significantly higher failure rate.Dealers will replace injector line #2 in all vehicles built in these months.In addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.Analysis of NHTSA complaints, VW complaints, VW field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.The leaking line was not identified in 62 of the vehicles.For the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.Almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by VW, which accounted for approximately one-quarter of the recalled vehicles.The failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (IPTV).The failure rate for injector line #2 in other production months of recalled vehicles is 0.8 IPTV.The leak/repair rates for the other injector lines are all well under 1 IPTV.The action taken by Volkswagen is sufficient to resolve the issues raised by this investigation. The agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. Accordingly, this investigation is closed.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010024Lack of paint under roof
• 11010022Engine Oil Standards
• 11010021Additional reporting
• 11010011Vehicle Concerns Before Recall Repair Available
• 11008861Fluid requirements
• 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
• 11008857How to perform the engine oil consumption measurement
• 11008856Checking Engine Oil and correctly reading dip stick
• 11008853How to manage software versions using VW diagnostic Tool
• 11008852Recommended Gasoline Quality
• 11008851Engine Misfire Diagnostic Aid
• 11008850Fuel additive to help with misfire faults
• 11008846Wind & Water Leak Checking
• 11007398Battery testing
• 11007393Engine Oil Standards
• 11005825Engine oil quality standards
• 11005820Engine Assembly Tip
• 11005819Engine Replacement Tip
• 11002875Engine oil quality standards
• 11001508Engine oil quality standards
• 10253483Engine Exhaust Flap Limited Warranty Extension
• 10253439Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
• 10253262VW Engine oil quality standards
• 10253215Exterior Lights, Moisture Accumulation
• 10253214Exterior Lights, Moisture Accumulation
• 10253213Exterior Lights, Moisture Accumulation
• 10253212Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
• 10253211Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
• 10253205Wiper Blade Inspection for Proper Warranty Coding
• 10253204Customer States Windshield Wipers Streak or Smear
• 10253203Wiper Blade Inspection for Proper Warranty Coding
• 10253177Satellite Radio Overview
• 10252942Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
• 10252937Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
• 10252915MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
• 10252907Radio Navigation Unit Security Label
• 10252906RNS 510 ? Radio Preset Display
• 10252905MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
• 10252900GPS Antenna Concerns
• 10252225Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones

Every Volkswagen Golf model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.