2016 Volkswagen Jetta
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Volkswagen Jetta. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2016 Volkswagen Jetta. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak increases the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Risk and remedy
Risk
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Remedy
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may…
Risk and remedy
Risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the…
Risk and remedy
Risk
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy
Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Risk and remedy
Risk
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Owner complaints
162 complaints18 involved a crash5 involved a fire14 injuries
What owners report most
Latest complaints
- Engine · Engine and engine cooling
The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was shaking erratically, and the check engine warning light was illuminated. In addition, the steering…
The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was shaking erratically, and the check engine warning light was illuminated. In addition, the steering wheel was firm, and the vehicle lost motive power. The vehicle was restarted and the failure reoccurred. The vehicle was driven to the residence. The vehicle was towed to an independent mechanic and was diagnosed with spark plugs and valve cover gasket failures and the engine was cleaned. The contact was informed that the engine was covered in oil. The vehicle was repaired but the failure reoccurred. The vehicle was towed to an independent mechanic where a smoke and dye test was completed. The contact was informed that the spark plugs and valve cover gaskets needed to be replaced. In addition, a full engine cleaning was needed. The vehicle was repaired but the failure reoccurred. The contact stated that the following morning, the contact noticed oil all over the ground underneath the vehicle. The vehicle was towed back to the independent mechanic where the valve cover gaskets, sealants, and spark plug were replaced. In addition, the engine was cleaned again. The failure reoccurred with the low battery warning light illuminated. In addition, the contact stated that upon inspecting the vehicle, the contact noticed that the serpentine belt was shredded. The vehicle was repaired. The vehicle was driven to the residence, but the failure reoccurred. The contact stated that in addition, the vehicle was smoking and the engine seized. The contact referenced a recall; however, the VIN was not under recall. The dealer was contacted and made aware of the failure. The manufacturer was contacted and made aware of the failure.
- Unknown or other
Ignition not turning all the time leading the steering wheel to lock up.
- Service brakes
I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw…
I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesn’t have any recalls on it. The police officer inspected the brakes at the scene.
- Fuel/propulsion system
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold…
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and they would not accommodate my request. But I was advised that I should not drive the vehicle going forward, but have it towed. This dangerous condition was exhibited by 2 separate jettas I owned. The likelihood of this condition being found in 2 separate vehicles is mere coincidence and not indicative of a dangerous problem created in the manufacturing process is beyond a plausible explanation. Please follow up ASAP as I am being effectively deprived of the use of this vehicle. My phone number is [XXX] . Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train · Unknown or other
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened…
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. Even running 91 grade fuel hasn't helped. In cold weather, around -30, sometimes driver door won't close. Literally have to drive with one hand holding steering wheel and one hand on door. Scary. Newest issue this week. While driving highway speed, low oil light flashed momentarily. Then speedometer and rpm gages quit. Then entire instrument cluster went black. Was almost at work, so prayed and got there safely. After work, instrument cluster worked, but car started and stalled immediately. Mechanic code reader pulls up nothing. My FIXD reader says it's a upstream oxygen sensor. Looking at youtube videos, the issue it describes sounds like this may have been what contributed to those EPC codes for last few years. Borrowing a vehicle from family - car is stranded at work. This is my first and likely last VW.
- Fuel/propulsion system
Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?
- Steering · Unknown or other
Key Ignition malfunction
- Engine · Fuel/propulsion system · Unknown or other
Nhtsa campaign ID 15v705000 16v403000 20v648000 20e064000 19v615000
- Power train
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident!…
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.
- Engine
My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I…
My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I had it serviced three times after that. Sits in my garage half the year as I travel by airplane or tour bus for work so no need to drive all the time. This shouldn’t be happening.
- Engine and engine cooling · Fuel system, gasoline
The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to…
The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.
- Structure › Body
When I drive, the trunk pops open. Forward or reverse. No problems found with wiring in trunk or door but keeps happening. Began months ago and mechanics keep saying that they can't find anything wrong. Scary to drive
- Engine
I bought the car brand new in 2016 had the oil changed on its scheduled maintenance and at 77000 mile my timing chain made my car go into limp mode. Now I am looking at a 4700$ in mechanic and engine work.
- Fuel/propulsion system
Fuel line to fuel filter came loose/disconnected causing a fuel leak inside my attached. Garage causing a strong smell of gasoline that remains to present day even after several attempts to clean up.
- Electrical system › Ignition · Steering
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and…
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the steering column and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Engine · Power train
The transmission failed due to mechatronics failure without warning
- Fuel/propulsion system
Fuel rail bolts loosened, causing damage to the fuel rail, as well as fuel injector seals, resulting in leaking fuel in the engine bay.
- Electrical system · Fuel/propulsion system · Unknown or other
When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me…
When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I have to get oil changes every month despite not driving it much and the gas consumption is 3tines what it should be. I’m having to fill the tank up three times a week despite going to and from work which is 9 miles from my home. I have taken it to the dealership and had to pay $1000s of dollars only for it to start having the same issues within a week
- Exterior lighting
The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the front and rear exterior lights were not functioning as needed. The headlamp warning light was illuminated. The vehicle was taken to the dealer, who…
The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the front and rear exterior lights were not functioning as needed. The headlamp warning light was illuminated. The vehicle was taken to the dealer, who diagnosed an electrical fault with the exterior lights. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.
- Air bags
Had an accident in Dec where passenger side was hit in the center. The center rail that connects 2 doors was hit so airbags deployed due to roof being pushed in by center bar. But only back airbag had a little air. Front airbag was flat. I took it to the dealer and a month later they are telling…
Had an accident in Dec where passenger side was hit in the center. The center rail that connects 2 doors was hit so airbags deployed due to roof being pushed in by center bar. But only back airbag had a little air. Front airbag was flat. I took it to the dealer and a month later they are telling me that is normal but I took the picture right after the accident and there is no air in front passenger bag. I told them my child is lucky to be alive. But i know its dangerous if other people are travelling in the same type car as mine. Also bag in the back has a lot of air and no fold creases because it was filled with air. Front airbag looks like it was folded and just fell out and since it has no air all the creases where it folded in roof are still there.
- Electrical system · Engine · Vehicle speed control
When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced…
When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a near miss. This has been an issue since purchasing the vehicle and the oil is required to be changed much sooner than necessary. Volkswagen keeps "fixing" it but it continues to happen but we have paid over $3500 in getting it "fixed." The problem seems to occur at random times but most notably when going over 45mph.
- Engine
There is an issue with the amount of engine oil used. It is burned up at a rapid pace. This has caused my car to malfunction (EPC light turns on). This happened to me driving on the highway it put myself and my passengers in danger as the car would slow down and jerk abruptly. My car has been…
There is an issue with the amount of engine oil used. It is burned up at a rapid pace. This has caused my car to malfunction (EPC light turns on). This happened to me driving on the highway it put myself and my passengers in danger as the car would slow down and jerk abruptly. My car has been inspected by a VW dealership. They found no issue on it. However, when taking it to an independent VW mechanic shop, I was informed this is a common issue in this car. They engine oil burns drastically. This has caused me to spend a significant amount of money to replenish the oil level every week. My current situation is using about 3 quartz of oil every 1500 miles! Otherwise, my car will run with no oil which could lead to permanent engine problems and dangerous driving conditions. The low oil warning goes off almost all the time. I was quoted a repair cost from an independent shop of more than $3,000 to fix this well known issue by reconstructing parts of the car to mirror newer models for which VW fixed this problem. This indicates to me VW is aware of this factory defect. Moreover, tons of people are reporting this issue online. I recall is in order.
- Engine · Power train · Service brakes, air › Antilock › Abs warning light
The contact owns a 2016 Volkswagen Jetta. The contact stated that while accelerating from idling, the vehicle jolted with the check engine, ABS, and Tire Pressure Monitoring System warning lights illuminated. Additionally, while driving approximately 40-45 MPH, the vehicle began decelerating to…
The contact owns a 2016 Volkswagen Jetta. The contact stated that while accelerating from idling, the vehicle jolted with the check engine, ABS, and Tire Pressure Monitoring System warning lights illuminated. Additionally, while driving approximately 40-45 MPH, the vehicle began decelerating to approximately 30 MPH. The contact pulled to the side of the road and inspected the vehicle but could not identify the cause of the failure. The vehicle was driven, and the contact became aware that several unknown warning lights were illuminated. After waiting for a while, the electrical power returned but the vehicle failed to start. The vehicle was towed to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that the transmission might be the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.
- Engine · Fuel/propulsion system · Unknown or other
Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas…
Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas pedal to the floor and only dash lights. It has also skipped the downshift indicator and just cut completely off while driving.
- Engine · Fuel system, gasoline
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light and EPC warning light was illuminated. The contact pulled over to the side of the roadway. The contact…
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light and EPC warning light was illuminated. The contact pulled over to the side of the roadway. The contact was able to restart the vehicle however, the vehicle would not accelerate above 15 MPH. The contact stated that there was an abnormally strong gasoline odor inside the cabin of the vehicle. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the fuel rail and fuel injectors needed to be replaced. The vehicle had been repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010024Lack of paint under roof
- 11010022Engine Oil Standards
- 11010021Additional reporting
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008861Fluid requirements
- 11008860Manual transmission noise diagnosing
- 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
- 11008857How to perform the engine oil consumption measurement
- 11008856Checking Engine Oil and correctly reading dip stick
- 11008853How to manage software versions using VW diagnostic Tool
- 11008852Recommended Gasoline Quality
- 11008851Engine Misfire Diagnostic Aid
- 11008850Fuel additive to help with misfire faults
- 11008846Wind & Water Leak Checking
- 11007398Battery testing
- 11007393Engine Oil Standards
- 11005825Engine oil quality standards
- 11005820Engine Assembly Tip
- 11005819Engine Replacement Tip
- 11002875Engine oil quality standards
- 11001522These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001508Engine oil quality standards
- 11001503Forigen objects inside seat belt buckle
- 11001494These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 10253481Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
- 10253477Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
- 10253474This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- 10253262VW Engine oil quality standards
- 10253192Infotainment Worksheet (U.S. Only)
- 10250798VW Engine oil quality standards
- 10249688Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
- 10249418VW Engine oil quality standards
- 10249414A/C Compressor leak diagnosis
- 10249138Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
- 10249136Addressing Cybersecurity or Vehicle Hack concerns
- 10247540Diesel Fuel System and Repair
- 10247537Rear of teering wheel trim modification for noise when maneuvering.
- 10245617Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
- 10245607VW Engine oil quality standards
- 102445913G Sunset Update
Every Volkswagen Jetta model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.