1994 Volvo 960
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 1994 Volvo 960. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
19 complaints3 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Seats › Front assembly › Seat heater/cooler
My daughter was driving our 1994 volvo 960 on august 12,2006 on a congested 4 lane road. she moved the drivers seat forward with the electric powered switch and noticed smoke emerging from the seat. she looked more closely and saw flames. she was able to navigate onto a side street and exit the…
My daughter was driving our 1994 volvo 960 on august 12,2006 on a congested 4 lane road. she moved the drivers seat forward with the electric powered switch and noticed smoke emerging from the seat. she looked more closely and saw flames. she was able to navigate onto a side street and exit the vehicle. my husband who IS a certified BMW/ volvo technician, traced the wires and found a short in the seat heater element. the fire was extensive, requiring the fire department to extinguish the flames with fire retardant and water. the seat was completely destroyed within 5 minutes and the steering wheel was burned. she could have been seriously injured. *jb
- Engine and engine cooling › Cooling system › Radiator assembly
The consumer discovered coolant leaked from the radiator. *jb
- Power train › Automatic transmission
While driving the vehicles gears became stuck after shifting. *nlm
- Engine and engine cooling › Cooling system
While driving the vehicle overheated. *nlm
- Fuel system, gasoline › Storage › Tank assembly
No summary. dt
- Fuel system, gasoline › Storage › Tank assembly
While driving fuel tank cracked at the seam and car began leaking fuel.*ak
- Tires › Tread/belt
The yokohama tire on the left front wheel experienced tread separation while the consumer was traveling, resulting in major damage to the under carriage of the vehicle, the consumer IS requesting reimbursement for the cost of the tire and the damage to the vehicle. Tire size p195/65r15. *yh
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Service brakes, hydraulic › Foundation components › Disc
August 1995 car was returned to dealer as brakes were noisy and brake pedal was mushy. front and rear brake pads were replaced. vehicle mileage - 14349. september, 1996 the brake pedal was again traveling too far down accompanied by vibration. rear brake rotors and pads were replaced. mileage…
August 1995 car was returned to dealer as brakes were noisy and brake pedal was mushy. front and rear brake pads were replaced. vehicle mileage - 14349. september, 1996 the brake pedal was again traveling too far down accompanied by vibration. rear brake rotors and pads were replaced. mileage - 34875. december 1996 when attempting to stop at stoplight in 45 mph zone on dry pavement the brake pedal went to floor accompanied by loud grinding and vibration. car traveled through light. dealer could not duplicate, no repairs performed. mileage - 39021. march 1997 brake pedal went to floor accompanied by loud grinding noise and vibration. car went through stoplight. dealer replaced master cylinder, brake caliper, brake fluid, bled the brake lines. mileage - 40283. march 1998 brakes loud, mushy with vibration and shudder. dealer replaced rear discs and pads. mileage - 47557. july 1998 brakes vibrating. dealer could not find problem. mileage - 49297. may 1999 brakes grinding and vibrating. dealer found no problems, recommended replacing rear brake rotors. mileage - 57711. july 6, 1999 dealer replaced rear rotors and pads as recommended. july 20, 1999 brake pedal traveled to floor accompanied by loud grinding and vibration. car traveled through stop sign in 25 mph zone. dealer cleaned front wheel sensors. could not duplicate problem. mileage - 59675. *ak
- Parking brake › Conventional
The emergency brake warning light IS on and stays on unless the brake release button IS held down. Dealer has replaced it twice, and problem still exists. *ak
- Electrical system › Horn · Exterior lighting › Brake lights · Power train › Automatic transmission › Cooling unit and lines
When trying to use the horn, it failed to work properly. Also, transmission had developed a crack, and the oil line to transmission had a hole in it. This caused the oil to leak. Finally, brake lights went out. Took to dealer to have transmission & horn repaired. *ak
- Air bags
False deployment of air bag during minor low speed collision which caused no damage to exterior of vehicle, however interior of vehicle damaged badly by violent deployment of air bag.
- Air bags › Frontal
Vehicle was stopped at a stop light, air bags deployed, car rolled into another car. Dealer contacted, and IS in the process of investigating problem. *ak
- Electrical system › Wiring › Front underhood
Electric short caused under hood engine compartment fire, while driving saw smoke, vehicle stalled and then caught on fire. *ak
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Was driving and applied the brakes and they locked up, there were no brakes . *ak
- Air bags › Frontal
False deployment of passengers air bag, resulting in windshield breaking.
- Structure › Body › Door
No warning device to alert driver that door IS ajar. *Sd
- Steering › Linkages › Arm › Idler and attachment
Cruise control engages without assistance, causing sudden acceleration, resulting in loss of control/accident. *skd
- Air bags › Frontal
Vehicle involved in frontal collision, impact 12:00 speed 12, passenger's air bag deployed, passenger deployed metal casing with bag hitting windsheild
- Engine and engine cooling › Cooling system › Radiator assembly
Radiator problems. *skd
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inadvertent air bag deployment
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10179681This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10178503Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169391Software Installation Policy changes.
- 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
- 10169036Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10169021Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10167953Software Installation Policy changes.
- 10167952Descripition of Goodwill Policy and Guidelines.
- 10167915Dice Tool bulletin explaining the offer.
- 10167872This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
- 10167861This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
- 10167854Mandatory Special Tool List
- 10167847Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
- 10167833This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167828This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
- 10167817This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167808This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167751Title : No . Page Volvo Special Tool 186 1 of 1 Cabinet Car Market : SPECIAL United States , Canada TOOLS Date : YEAR MONTH DAY BULLETIN 2012 02 02 Take Your Special Tool Storage to the Next Level Maintain Your Parts & Service Department Efficiency , Organization and Productivity with the Volvo Special Service Tool Cabinet from Stanley Vidmar ! System includes ( 3 ) Stanley Vidmar Modular drawer cabinets with partitions , dividers and lock , ( 2 ) overhead shelf door cabinets with one shelf and lock ; designed to store Volvo Special Service Tools . Features ? Three - cabinet system with two overhead storage cabinets . ? 38 drawers with compartments . ? Exceptional tool organization with dedicated compartments , partitions and dividers . ? All cabinets are lockable . ? All steel construction . ? Drawers rated at 400 lbs . capacity fully loaded and extended . ? Drawer cabinets have pallet base included . ? Allows cabinets to be moved fully loaded and as your needs change . ? Tool locator sheets and index provided for placement of 600 tools in drawers and overhead cabinets . Technical Weight approx . ( lbs ) 2400 554 - VOLVO - SPL Color Volvo Blue Volvo Special Tool Cabinet Power supply ( V / Hz / A ) None Dimensions ( L x W x H ) 90 " x 27 - 3 / 4 " x 90 " Dealer Price $ 7,292 To Order Call 800 - 345 - 3399 or visit Volvodealersolutions.com today ! Promo # VO12 - 11 All Product Sold F.O.B . Shipping Point Pricing effective through June 30 , 2012 " Fixed Right ? First Time " SERVICE TECHNICIANS SERVICE PARTS WORKSHOP Service MANAGER MANAGER FOREMAN Personnel : read and initial . 2012 Volvo Cars of North America , LLC Printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste
- 10167746Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
- 10167722VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
- 10167697Midtronics psc-550s and psc-700 vehicle power supply information
- 10164860This is a Service Manager Bulletin: Technician Skillset Requirments
- 10164857Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
- 10164856Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
- 10164851Software Installation Policy changes.
- 10164132Description of Goodwill Policy and Guidelines.
- 10163310This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
Every Volvo 960 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.