1995 Volvo 960
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 1995 Volvo 960. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 1995 Volvo 960. Newest first.
The driver's side air bag module may not properly deploy.
Risk and remedy
Risk
This would result in reduced accident/injury protection for the driver in the event of a collision.
Remedy
Dealers will replace the driver's air bag module.
Owner complaints
57 complaints11 involved a crash6 involved a fire9 injuries
What owners report most
Latest complaints
- Fuel system, gasoline
TL* the contact owns a 1995 volvo 960. The contact stated the vehicle had an extremely strong gasoline fuel odor. The vehicle was not taken to the dealer to be diagnosed or repaired. The failure and current mileage was 17,289. updated 07/21/11 *bf updated 07/28/11
- Vehicle speed control
TL* the contact owns a 1995 volvo 960. While pulling into her driveway the vehicle suddenly accelerated without warning, causing the contact to crash into her garage door. The vehicle was not diagnosed by the dealership and there were no recalls for the failure described. The current and failure mileages were under 150,000.
- Structure
My car IS a 1995 960 model volvo, about 6 months ago the leather started pulling away from the windows on all four doors. it looks terrible and I would like to get it fix , but cannot find anyone that IS willing to fix it. help me please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks *tr
- Fuel system, gasoline
In early morning cold startups, there are gas fumes that are present. they eventually disappear after about 30 minutes of driving. I know there must be a fuel leak on this vehicle due to the strong smell of gasoline. *tr
- Air bags › Frontal
Srs light IS on and doesn't turn off. It IS part of a recall. *tr updated 01-14-08. *kb
- Engine and engine cooling › Engine › Gasoline · Fuel system, gasoline › Fuel injection system
Fuel rail leaking gasoline on engine. Smell inside cabin making me sick. Garage smelled as well. After driving, the smell would go away. *Jb
- Vehicle speed control
Dt: the contact's daughter started the vehicle and it accelerated from zero to 40 mph without depressing the accelerator. the first time the vehicle hit a concrete parking barrier. the vehicle was towed to a service department. the source of the problem could not be determined. The vehicle's…
Dt: the contact's daughter started the vehicle and it accelerated from zero to 40 mph without depressing the accelerator. the first time the vehicle hit a concrete parking barrier. the vehicle was towed to a service department. the source of the problem could not be determined. The vehicle's body damage was repaired, and the vehicle was returned to service. The acceleration problem occurred once again. This time it caused the driver to crash into a wall. It was taken to a service dealer who stated the incident was caused by a problem within the engine. *Ak updated 12/16/2005 - the dealer later found that the throttle cable housing had separated from the crimped end at the throttle valve. as a result the cable housing had slid out and was hanging up, causing the vehicle to accelerate when in gear. *Nm
- Engine and engine cooling › Engine
While driving 70 mph engine failed . As a result, power steering and power brakes became inoperative. No impact reported. *Ak
- Engine and engine cooling › Engine
The timing chain broke while driving 30 mph, which caused lost of power and control. Please provide any further information. *jb
- Vehicle speed control › Accelerator pedal
While releasing the brake pedal vehicle accelerated, and collided with a tree and a vehicle. Then, vehicle was towed to the dealer for inspection. however the cause of the problem not been determined. *ak
- Tires › Sidewall
Consumer discovered a 4 inch gash on inner sidewall of pirelli tire. tire size p205/55r/16. *Ak the tires sidewall blewout. *nm
- Vehicle speed control
While driving the vehicle at 30 mph and with no warning the vehicle accelerated which caused the consumer to lose control of vehicle. Dealer had been contacted on two occasions. *ak the consumer was driving with both hands on the steering wheel when suddenly, without warning, the steering wheel…
While driving the vehicle at 30 mph and with no warning the vehicle accelerated which caused the consumer to lose control of vehicle. Dealer had been contacted on two occasions. *ak the consumer was driving with both hands on the steering wheel when suddenly, without warning, the steering wheel jerked to the right and he/she loss control of the vehicle. the vehicle had gone onto the sidewalk(s), side swiped objects, and collided into a building. *scc *jb
- Engine and engine cooling › Engine
Copnsumer states vehicle shuts off without warning. Dealer notified. *Ak
- Air bags › Frontal
Both front airbags in my 1995 960 volvo station wagon deployed spontaneously as I was backing out a driveway at 2 - 3 mph. *jb
- Engine and engine cooling › Engine
The engine stalled without warning, the dealer was unable to diagnose the problem. *jb
- Engine and engine cooling
The vehicle stalled without warning. *nlm
- Fuel system, other › Fuel injection system
The fuel rail on my 1995 volvo 960 leaks. it leaks at the plug on the end of the rail. it leaks a steady stream of gas that pours over my engine. after reviewing volvo user forums it appears that this IS a common problem for this type of volvo. it IS a severe fire hazard! why haven't you forced the dealer to issue a recall notice?
- Seats › Front assembly › Seat heater/cooler
Consumer states vehicle's heated seats has malfunctioned and can cause a vehicle fire. Dealer notified. ts both heaters under the front seats have shorted out after burning. scc
- Seats › Front assembly › Recliner
On 8/31/2002 my 1995 volvo 950 was hit at the left rear end while my wife and I were travel east bound on highway 60 in california, stopping due to traffic condition ahead. During the rear end collision impact, the seatbacks of both front seats collapsed rearward. we suffered arm, neck, shoulder…
On 8/31/2002 my 1995 volvo 950 was hit at the left rear end while my wife and I were travel east bound on highway 60 in california, stopping due to traffic condition ahead. During the rear end collision impact, the seatbacks of both front seats collapsed rearward. we suffered arm, neck, shoulder, and back injuries because there were no seatback supports. during the collision the windshield and other windows, except the left rear one, remained intact. we were lucky not having more serious injuries. collapse of seatbacks rearward would have caused more serious injuries, or even death. dt
- Fuel system, gasoline › Fuel injection system
The fuel rail has a manufacturing hole at its front end, which IS permanently plugged before installation. in recent weeks, this plug began leaking raw gasoline, which IS under high pressure within the fuel rail to supply fuel to the fuel injectors. the source was not immediately evident, until…
The fuel rail has a manufacturing hole at its front end, which IS permanently plugged before installation. in recent weeks, this plug began leaking raw gasoline, which IS under high pressure within the fuel rail to supply fuel to the fuel injectors. the source was not immediately evident, until january 25TH, when the fumes became sickening. At that time, we observed raw fuel droplets leaking past this fuel rail plug on the engine. we immediately killed the engine. in talking with volvo dealership personnel, they were immediately familiar with the situation, indicating that they had seen this before. my impression IS that it IS happening many more times than it should, considering the fire hazard that fuel can be. obviously, no one was going to give me numbers, but my concern IS obvious. the replacement fuel rail (p/n 9179348) IS for the S90, suggesting to me that the problem with 960 fuel rails IS widespread, such that a different part or a redesign IS needed. the two fuel rails are dissimilar, so additional parts are required to match the new rail to the 960 model. in my opinion, this issue IS worth investigating for possible recall. fyi I do most of my own automotive repairs, so I have first-hand knowledge of this situation.
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Vehicle speed control
While driving the vehicle the check engine light came on. the vehicle continued to function normally and was driven home and parked. on a later trip the same day the light remained illuminated and vehicle began to accelerate on its own. I removed my foot from the accelerator pedal and the…
While driving the vehicle the check engine light came on. the vehicle continued to function normally and was driven home and parked. on a later trip the same day the light remained illuminated and vehicle began to accelerate on its own. I removed my foot from the accelerator pedal and the vehicle rapidly went from 30 mph to 50 mph. I was able to slow the car down with braking and pulled off the road. when put in neutral the engine rapidly accelerated to approx. 4000Rpm, in park it slowed closer to idle. once shut off the vehicle would not start again until it cooled down, it then once again began accelerating on its own. the check engine light has remained illuminated since the first incident.*ak
- Engine and engine cooling › Engine › Gasoline · Unknown or other
5/14 - vehicle stalls as crossing intersection, check engine light now on. able to restart vehicle and had 2 more stalls before arriving at dealer for servicing. 6/13 - while travelling uphill, applied gas and vehicle died with check engine light on. again returned vehicle for servicing. 7/6 -…
5/14 - vehicle stalls as crossing intersection, check engine light now on. able to restart vehicle and had 2 more stalls before arriving at dealer for servicing. 6/13 - while travelling uphill, applied gas and vehicle died with check engine light on. again returned vehicle for servicing. 7/6 - while travelling on flat road, car stalls with check engine light on. numerous stalls while driving from friend's home to dealer for servicing. 7/17 - picked car up at dealership, 3 stalls with check engine light on before making it to the main. car returned to dealer for servicing. *Ak
- Equipment › Appliance › Air conditioner · Unknown or other
No summary listed for
- Fuel system, gasoline › Fuel injection system
Fuel rail end cap seal has failed after only 77,000 miles. *Ak
- Structure › Body
The air guide, spoiler and sensor are not designed or mounted correctly to withstand limited driving on major highways, the air guide and spoiler have fallen off the vehicle while driving on four occasions. *mjs
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inadvertent side air bag deployment
- Inadvertent air bag deployment
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10179681This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10178503Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169391Software Installation Policy changes.
- 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
- 10169036Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10169021Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10167953Software Installation Policy changes.
- 10167952Descripition of Goodwill Policy and Guidelines.
- 10167915Dice Tool bulletin explaining the offer.
- 10167872This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
- 10167861This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
- 10167854Mandatory Special Tool List
- 10167847Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
- 10167833This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167828This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
- 10167817This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167808This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- 10167751Title : No . Page Volvo Special Tool 186 1 of 1 Cabinet Car Market : SPECIAL United States , Canada TOOLS Date : YEAR MONTH DAY BULLETIN 2012 02 02 Take Your Special Tool Storage to the Next Level Maintain Your Parts & Service Department Efficiency , Organization and Productivity with the Volvo Special Service Tool Cabinet from Stanley Vidmar ! System includes ( 3 ) Stanley Vidmar Modular drawer cabinets with partitions , dividers and lock , ( 2 ) overhead shelf door cabinets with one shelf and lock ; designed to store Volvo Special Service Tools . Features ? Three - cabinet system with two overhead storage cabinets . ? 38 drawers with compartments . ? Exceptional tool organization with dedicated compartments , partitions and dividers . ? All cabinets are lockable . ? All steel construction . ? Drawers rated at 400 lbs . capacity fully loaded and extended . ? Drawer cabinets have pallet base included . ? Allows cabinets to be moved fully loaded and as your needs change . ? Tool locator sheets and index provided for placement of 600 tools in drawers and overhead cabinets . Technical Weight approx . ( lbs ) 2400 554 - VOLVO - SPL Color Volvo Blue Volvo Special Tool Cabinet Power supply ( V / Hz / A ) None Dimensions ( L x W x H ) 90 " x 27 - 3 / 4 " x 90 " Dealer Price $ 7,292 To Order Call 800 - 345 - 3399 or visit Volvodealersolutions.com today ! Promo # VO12 - 11 All Product Sold F.O.B . Shipping Point Pricing effective through June 30 , 2012 " Fixed Right ? First Time " SERVICE TECHNICIANS SERVICE PARTS WORKSHOP Service MANAGER MANAGER FOREMAN Personnel : read and initial . 2012 Volvo Cars of North America , LLC Printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste
- 10167746Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
- 10167722VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
- 10167697Midtronics psc-550s and psc-700 vehicle power supply information
- 10164860This is a Service Manager Bulletin: Technician Skillset Requirments
- 10164857Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
- 10164856Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
- 10164851Software Installation Policy changes.
- 10164132Description of Goodwill Policy and Guidelines.
- 10163310This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
Every Volvo 960 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.