2012 Volvo S80
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Volvo S80. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2012 Volvo S80. Newest first.
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing…
Risk and remedy
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo IS recalling certain model year 2011-2013 S80 vehicles. a software error may prevent the transmission from downshifting such as shifting from fifth to fourth gear when coasting.
Risk and remedy
Risk
This may result in decreased engine rpms and possible engine stall, increasing the risk of a crash.
Remedy
Volvo will notify owners, and dealers will upgrade the software to the transmission control module, free of charge. the safety recall began on august 10, 2012. owners may contact volvo cars at 1-800-458-1552.
Volvo IS recalling certain model year 2012 S60, XC60, S80 and XC70 vehicles manufactured from may 16, 2011, through october 6, 2011. in these vehicles, the wire harness under the front seats may have not been attached properly to the seat frame. as a result, when the seats are moved to adjust the seating position, the wire harness may get pulled, causing…
Risk and remedy
Risk
In the event of crash, the front and/or side impact air bags may deploy improperly or not at all, increasing the risk of injury. also, the lap belt pretensioner may not deploy.
Remedy
Volvo will notify owners, and dealers will inspect and, if necessary, secure the seat wire harness. this service will be performed free of charge. the safety recall began on april 12, 2012. owners may contact volvo cars at 1-800-458-1552.
Owner complaints
8 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Air bags · Seats · Vehicle speed control
See attached document for complaint.
- Steering · Unknown or other
A batch of metal used for the steering wheel trim prematurely wears down at the base of the steering wheel in 2 locations out of sight with normal use and becomes razor sharp. When turning the wheel, the spinning razor edge can cause the driver to lose control due to sudden pain due to slicing into…
A batch of metal used for the steering wheel trim prematurely wears down at the base of the steering wheel in 2 locations out of sight with normal use and becomes razor sharp. When turning the wheel, the spinning razor edge can cause the driver to lose control due to sudden pain due to slicing into the fingers. The metal slices into the skin drawing blood much like that of a papercut. I have experienced sudden cuts in turning on 2 separate occasions recently having to re-grab the steering wheel due to involuntary pain reflex release to prevent total loss of control and the problem has not been confirmed by the dealer. There is no prior warning when this issue suddenly occurs.
- Unknown or other
My wife karen was on her way to work on february 24, 2020 when the driver side-view mirror detached, hit the pavement and shattered. the incident occurred at about 7:45 am. the vehicle had been parked in our driveway at 140 statesir place for 60 hours without being used and the mirror showed no…
My wife karen was on her way to work on february 24, 2020 when the driver side-view mirror detached, hit the pavement and shattered. the incident occurred at about 7:45 am. the vehicle had been parked in our driveway at 140 statesir place for 60 hours without being used and the mirror showed no sign of damage prior to being driver. the incident occurred about 800 feet from our residence as she was turning from statesir place onto pine street nearer to the corner .
- Wheels
TL* the contact owns a 2012 volvo S80. While driving 35 mph, the contact stated that the wheel studs fractured from the tire. As a result, the vehicle slid onto the road shoulder and the fender was ripped off. There was no crash. The vehicle was towed to an independent mechanic and then taken to…
TL* the contact owns a 2012 volvo S80. While driving 35 mph, the contact stated that the wheel studs fractured from the tire. As a result, the vehicle slid onto the road shoulder and the fender was ripped off. There was no crash. The vehicle was towed to an independent mechanic and then taken to demondtrond volvo (volvo building, 14101 north fwy, houston, tx 77090, (281) 607-0382). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 138,000.
- Structure › Body
The passenger door continues to open at highway speeds. I have the option for doors to lock when car begins to move. The lock remains "locked" however door opens with interior lights and dashboard warning. I have contacted volvo to no end... I see a multitude of door opening issues on volvo forum sites, and mechanic states common problem with volvo.
- Suspension
Drivers side rear suspension link arm failure. Vehicle traveling straight ahead on expressway at posted speed, 70mph, road conditions dry and clear. No impacts or sudden maneuvers prior to failure, i.e. Chuck hole or debris. No tire or wheel damage sustained prior to or after suspension failure. No impact evidenced underneath vehicle.
- Power train
TL* the contact owns a 2012 volvo S80. The contact stated that while driving at 40 mph, the vehicle would jerk violently when accelerating to a high speed. In addition, the tachometer fluctuated causing the vehicle to jerk violently. The failure occurred on numerous occasions. The vehicle was not…
TL* the contact owns a 2012 volvo S80. The contact stated that while driving at 40 mph, the vehicle would jerk violently when accelerating to a high speed. In addition, the tachometer fluctuated causing the vehicle to jerk violently. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not included in nhtsa campaign number: 12v317000 (power train). The approximate failure mileage was 45,800.
- Tires › Pressure monitoring and regulating systems
Tires:pressure monitoring and regulating systems 21 jul 2013 - sunday evening the tire low pressure warning light came on when I parked my car in the garage. I looked at all four tires and found nothing wrong. 22 jul 2013 - monday as safety precaution I took the vehicle in for service and had…
Tires:pressure monitoring and regulating systems 21 jul 2013 - sunday evening the tire low pressure warning light came on when I parked my car in the garage. I looked at all four tires and found nothing wrong. 22 jul 2013 - monday as safety precaution I took the vehicle in for service and had the sensor checked. The volvo service department stated; they check the pressure in all tires for leaks, proper inflation and the light went out. 23 jul 2013 - tuesday morning on my way to work the light came back on. Again; I looked at all four tires and found nothing wrong. *Tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 10249398Left front LED flickers after turning car off - Check outer position bulbs
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10234826Left front LED flickers after turning car off
- 10234736Sensus screen freezes/system locks up
- 10234735Front brake pads, early or uneven wear on right side on 16" and 16.5" brakes
- 10234685Wind deflector net clogged
- 10234675SiriusXM Tuner Replacement Process
- 10224584Expendable Items Parts List.
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10219302Part information for AMT input shaft repair kits and the shim kit that is required for repair.
- 10213887Center wheel caps, removal instruction
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10209517vehicle speed dependent vibrations at highway speeds.
- 10203167Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
- 10192877There is a new process for upgrading maps on cars with Sensus (IAM2.1) navigation. Map updates for Sensus navigation systems in MY2011-2015A cars (identified as shown in attached picture) can now be downloaded online and transferred to the car via a USB flash drive in the same way as current models. Updating via DVDs is no longer possible.
- 10190794Create PB with attached word doc.
- 10190559This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
- 10190558This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
- 10188881Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
- 10182731VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Leather dashboard , leather comes loose REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 29012 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 06 26 FUNC GROUP : FUNC DESC : 8811 Instrument panel Page 1 of 3 Attachment File Name File Size Leather dashboard.jpg 1.2691 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 2015 0151101 - 0182120 201120 - 201402 136 2012 - 2015 0118101 - 0191314 201120 - 201402 156 2014 - 2015 0500127 - 0755266 201320 - 201416 542 2012 - 2013 0123001 - 0144301 201146 - 201325 CSC Customer Symptom Codes Code Description L9 Instrument panel / dashboard / Loose , poor fit , warped , wrinkled N2 Instrument panel / dashboard / Blistered / bubbled / peeled VST Operation Number VST Operation Number Description 88107 - 2 Dashboard replace . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 29012 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Leather on dashboard may come loose on small areas . PRODUCT MODIFICATION : The amount of glue used for fastening the leather has been increased and * finetuned . Process has been optimized and more measurements introduced . MATERIAL RETURN : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Vehicle Report : When submitting a Vehicle Report for a condition described in this TJ , use concern area ? Vehicle Report and sub concern area ? Support Not Needed ? with function group 8811 . Service : I
- 10182703This is a Technical Journal: It has been noticed on requested materials that PAS sensors are analyzed without finding any fault on the parts. As a help to the troubleshooting on parking assistance system, we have developed some points of possible actions in case of problems. False detection may be caused by various reason explained in this Technical Journal.
- 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10179681This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10178520This is a Service Manager Bulletin: Volvo Lithium-ion Hybrid Battery Packs shipping and handling to Volvo Reman
- 10178516This is a Service Manager Bulletin: Volvo Lithium-ion Hybrid Battery Packs shipping and handling to Volvo Reman
- 10178503Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10177392Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
- 10175785This is a Technical Journal: Unusual noise while driving from sealing ring. check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
- 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10172464This is a Service Journal: Coolant Filling Equipment Tool
- 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
Every Volvo S80 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.