2002 Volvo XC70
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › XC70 › 2002
These records cover every 2002 Volvo XC70. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2002 Volvo XC70. Newest first.
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2001-2007 V70 and XC70 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed December 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10136.
Volvo IS recalling certain vehicles equipped with garmin 760 portable global positioning system (gps) units because the batteries on those units may overheat.
Risk and remedy
Risk
An overheated battery could lead to a fire.
Remedy
Volvo advises owners to please stop using the garmin portable gps device immediately, and visit the garmin website to determine if their unit IS affected. the unit's battery will be replaced with a new battery and a spacer will be inserted on top of the battery next to the pcb. this service will be performed free of charge. the safety recall began on november 18, 2010. owners may contact garmin at 866-957-1981 or visit garmin's website at www.garmin.com/nuvibatterypcbrecall.
Volvo IS recalling certain model year 2001-2005 S80, model year 2001-2004 V70, S60, XC70 and model year 2003-2005 XC90 vehicles sold in or registered in the states of alabama, arizona, arkansas, california, florida, georgia, hawaii, kentucky, louisiana, mississippi, nevada, new mexico, north carolina, oklahoma, south carolina, tennessee, texas, utah…
Risk and remedy
Risk
If the condition occurs vehicle owners may notice fuel smell and/or fuel leak which, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will inspect the fuel pump installed in the vehicle, and if necessary replace the fuel pump with a part of a modified design. this service will be performed free of charge. the safety recall began on january 15, 2010. owners may contact volvo at 1-800-458-1552.
Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage systems." the second isofix guide was not installed in these vehicles and, in certain cases, the owner's manual isofix information IS incorrect.
Risk and remedy
Risk
This does not meet the requirements of the standard.
Remedy
Owners will receive a letter/package consisting of the second isofix guide with installation instructions, and in certain cases, the corrected owner's manual may be provided. if the owner wants to take their vehicle to a volvo dealer for installation of the guide, it will be performed at no charge to the owner. owner notification began on december 19, 2003. owners should contact volvo at 1-800-458-1552.
Owner complaints
35 complaints1 involved a fire
What owners report most
Latest complaints
- Vehicle speed control
TL* the contact owns a 2002 volvo XC70. The contact stated that an unknown warning indicator illuminated and the vehicle failed to accelerate. The contact called an independent mechanic and was informed that the failure could be related to nhtsa campaign number: 06v441000 (vehicle speed control).…
TL* the contact owns a 2002 volvo XC70. The contact stated that an unknown warning indicator illuminated and the vehicle failed to accelerate. The contact called an independent mechanic and was informed that the failure could be related to nhtsa campaign number: 06v441000 (vehicle speed control). The vehicle was not diagnosed or repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and informed the contact that the vin was not included in the recall. The manufacturer also advised the contact to have the vehicle inspected at a volvo dealer. The failure mileage was 179,000.
- Fuel/propulsion system
Fuel leak at the top of the fuel pump. Fuel oder in can. Fuel leaking under the car
- Fuel/propulsion system
Volvo XC V70 2002 ocean race edition has developed a strong gasoline smell after driving. There IS no 1) leakage under vehicle, 2) check engine light, or 3) apparent reduction in mileage or performance. I also replaced the gas cap, but nothing changed. We keep our volvo in the garage under our…
Volvo XC V70 2002 ocean race edition has developed a strong gasoline smell after driving. There IS no 1) leakage under vehicle, 2) check engine light, or 3) apparent reduction in mileage or performance. I also replaced the gas cap, but nothing changed. We keep our volvo in the garage under our house and the gasoline smell has become so bad that we are nervous about leaving it there at night since the upstairs begins to smell like gasoline. We do not know if we are creating a real safety hazard because of this car? In researching 2002 volvo V70 XC wagons I found there was a significant volvo fuel pump recall in 2009 for this model and year...but apparently only if the vehicle was driven in warmer climates?? We were never included in the recall and do not know why since we drove this car back and forth to fl for years after this. Not sure why we did not qualify? None of our other volvos have ever had this problem. Any way, we are now being advised the fuel pump must be replaced and do not know how big a safety concern this issue IS underneath our house. Any additional information and/or response to our concern are appreciated.
- Engine · Vehicle speed control
TL* the contact owns a 2002 volvo XC70. While driving 15 mph, when the accelerator pedal was depressed, the vehicle would not accelerate past 20 mph. The vehicle was taken to a local mechanic where it was diagnosed that the throttle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000.
- Fuel/propulsion system
TL* the contact owns a 2002 volvo XC70. While driving at various speeds, there was a strong fuel odor coming from the vehicle. In addition, there was fuel leaking from the rear of the vehicle. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 09v483000 (fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
- Fuel/propulsion system
TL* the contact owns a 2002 volvo XC70. The contact stated that fuel fumes were present inside the vehicle at all times. The contact was made aware of nhtsa campaign number: 09v483000 (fuel system, gasoline); however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was 128,000.
- Fuel/propulsion system
Fuel pump cracked, slow leak on to gas tank causing extreme fumes, myself, 5 month old granddaughter and her mother were sick from thestrong fumes. I after that trip I found out about the recall this could have caused a fire and we all would have gone up in flames. this pump IS under the rear…
Fuel pump cracked, slow leak on to gas tank causing extreme fumes, myself, 5 month old granddaughter and her mother were sick from thestrong fumes. I after that trip I found out about the recall this could have caused a fire and we all would have gone up in flames. this pump IS under the rear seat where the two passengers where sitting. On march 22, 2014, the three of us went to arrundel mills mall close to baltimore on the way home to alexandria va., we smelt strong gas fumes. even with all the windows and sunroof open the fumes did not dissipate. I called don beyer volvo and fairfax volvo and both stated the warranty had expired so this replacement IS not covered. I was not aware that recall notices expired! I was told if I had brought the car in when there was no problem they would not have replaced the pump even for safety reasons. so what good IS a recall there should be a statement on recalls " you must keep up your warranty updated on all vehicle parts". Because the warranty expired in 2012, 10 years from 2002, I bought the car in 2004, the recall came out in 2009, I was stillunder warranty at that time. if I brought the car in to get repaired, both volvo dealers service departments stated they would not have replaced the part because there was nothing wrong with it at that time. This IS the only vehicle I own my daughter cannot drive and my granddaughter IS only 5 mos. Old, will volvo, don beyer, or fairfax volvo pay for three funeral expenses, IS that what it will take. *tr
- Power train
I own a 2002 volvo XC70 cross country. While driving, and especially during down shifts, the vehicle would lose its connection to the drive shaft, causing the engine to rev up and the vehicle to jerk as it grabbed back into gear. The jerking has consequently caused me to break my motor mounts. A…
I own a 2002 volvo XC70 cross country. While driving, and especially during down shifts, the vehicle would lose its connection to the drive shaft, causing the engine to rev up and the vehicle to jerk as it grabbed back into gear. The jerking has consequently caused me to break my motor mounts. A local mechanic diagnosed that the vehicle needed a new transmission. The dealer agreed that this was the only solution. All software updates have been done. The manufacturer has not been contacted, as they are a chinese company. The vehicle has not been repaired. The failure mileage was around 85,000. The current mileage IS 125,000. The vin was not available. Catastrophic failure. Not fair to the owner. Manufacturer should correct this common, expensive problem. *tr
- Power train · Vehicle speed control
My wife drove our car a 2002 volvo XC70 station wagon from our second home approximately ten miles to san luis obispo calif. For shopping. she parked the car in the parking lot and went into a store. she came back out, started the car and backed out of the parking space. when she put the…
My wife drove our car a 2002 volvo XC70 station wagon from our second home approximately ten miles to san luis obispo calif. For shopping. she parked the car in the parking lot and went into a store. she came back out, started the car and backed out of the parking space. when she put the transmission lever in drive the engine went to full rpm and lurched forward, she applied the brakes which could not hold the high engine speed pulling the car forward. she quickly shut the engine off with the key avoiding a potential accident. the cruise control was not on and there were no objects i.e., floor mats or other items, near the accelerator pedal. thank god my wife or no one else was injured or killed. I am a retired fire captain and private fire investigator with 30+ experience. this scared the hell out of us and we do not trust the car. I previously took the car to the dealership and reported the transmission 'clunking' they recommended that I drive it till it failed because of the high costs involved. now, I am reading reports of coil spring failures and bearing problems. I bought this car specifically for the safety features; now I am very disappointed and extremely concerned. *tr
- Power train · Visibility
TL* the contact owns a 2002 volvo XC70. the contact stated while driving 40 mph the vehicle stalled between gears. the contact took the vehicle to the dealer for a diagnostic test and was informed that the transmission needed to be replaced. The contact stated the rear view mirror was also…
TL* the contact owns a 2002 volvo XC70. the contact stated while driving 40 mph the vehicle stalled between gears. the contact took the vehicle to the dealer for a diagnostic test and was informed that the transmission needed to be replaced. The contact stated the rear view mirror was also defective due to anti glare separation which made it difficult to see and also made the vehicle unsafe to drive. the failure mileage was 188,000.
- Power train › Automatic transmission
TL* the contact owns a 2002 volvo XC70 cross country. while driving, the contact stated that the vehicle would down shift, causing the vehicle to jerk. a local mechanic diagnosed that the vehicle needed a new transmission. The dealer nor manufacturer were contacted. The vehicle was not repaired. The failure mileage was 77,950. The current mileage was 78,000. The vin was not available.
- Power train › Automatic transmission
Failure of the transmission on the road. *Tr
- Fuel system, gasoline
2002 XC 70 has a bad smell of gas after driving. The car IS getting harder to crank. I have checked the gas cap and it seems good. *Tr
- Power train › Automatic transmission
70K miles on 2002 volvo XC70 when unexpected surging started. Occurs when driving up hill or up a grade. This serious and concerning problem continues to occur, with or without setting cruise control. This vehicle has excellent maintenance history record. *Tr
- Engine and engine cooling
I noticed one day that there was suddenly a "pause" when the lower automatic gears were shifting, perhaps from first to second gear during acceleration. if my foot was on the accelerator, the car "lurched" forward with a startling, loud thud when the gear seemed to engage. if I recognized this…
I noticed one day that there was suddenly a "pause" when the lower automatic gears were shifting, perhaps from first to second gear during acceleration. if my foot was on the accelerator, the car "lurched" forward with a startling, loud thud when the gear seemed to engage. if I recognized this was happening and lifted my foot off the accelerator, the car hovered in between gears for a second or two then changed gears. scary! *Tr
- Power train › Automatic transmission
2002 volvo cross country transmission problem. The vehicle has 143,000 and transmission IS going bad. According to the mechanic this IS a common problem. The transmission slips and jerks when gearing down. I was going through an intersection and the transmission slipped and almost caused me to get hit. The mechanic said that I will have to replace the valve body in the amount of $2300. *Tr
- Engine and engine cooling › Exhaust system · Power train › Automatic transmission
Hello, I own a 2002 volvo XC70 wagon and am in the process of having my transmission replaced. My coolant constantly needs to be filled and I have no floor heat in my car in the winter and my a/c doesn't work correctly in my car. *Tr
- Power train › Automatic transmission
Recently bought a 2002 volvo V70 XC70 and am having serious issues with gears in the automatic transmission not shifting smoothly and maintaining constant gears at constant speeds. Have been informed that the car may need a transmission replacement. I have seen numerous complaints about this on the…
Recently bought a 2002 volvo V70 XC70 and am having serious issues with gears in the automatic transmission not shifting smoothly and maintaining constant gears at constant speeds. Have been informed that the car may need a transmission replacement. I have seen numerous complaints about this on the web from other 2002 owners. Why has a recall not been issued for this? Why should we have to flip the bill for crummy manufacturing? *Tr
- Suspension › Front
My wife narrowly missed having an accident on march 31, 2010 and doing more damage to our 2002 XC70 volvo with 53,770 miles (bought new). She was stopping when she heard strange noises from the front left side. The driver front shock absorber spring broke just as she stopped. She could have had a…
My wife narrowly missed having an accident on march 31, 2010 and doing more damage to our 2002 XC70 volvo with 53,770 miles (bought new). She was stopping when she heard strange noises from the front left side. The driver front shock absorber spring broke just as she stopped. She could have had a bad accident had she been driving at expressway or normal speed. dealership replaced the shock absorber spring after the car was flatbed transported to them but they, volvo USA, and volvo sweden said "you pay all costs - the car IS out of warranty and the part IS not covered." the car has not been salt water submerged, or hit potholes that damaged the tire or rim. It IS driven only on paved , non washboard roads a car suddenly pulling to one side can and has caused mild injury to death accidents. if the wife didn't throw the spring out - it IS still available. *Tr
- Visibility › Power window devices and controls
Tl*the contact owns a 2002 volvo XC70. While the vehicle was sitting in idle, the electronic remote for the windows malfunctioned. The contact took the vehicle to the dealer where the motor was replaced. The remote failed again on the next day and the vehicle was taken back to the dealer and the…
Tl*the contact owns a 2002 volvo XC70. While the vehicle was sitting in idle, the electronic remote for the windows malfunctioned. The contact took the vehicle to the dealer where the motor was replaced. The remote failed again on the next day and the vehicle was taken back to the dealer and the contact advised the dealer that the mechanism would not catch. The dealer stated that the contact would have to pay for the part. The current mileage was 74000. The failure miles were 73512.
- Vehicle speed control
I have a 2002 volvo XC70, 110K miles with an etm defect that the dealership will not replace. according to your website it IS covered under the new 10 year/ 200K miles warranty. the check engine light it on that displaces the etm code. I took it howard orloff in chicago this morning and they will not replace the part under warranty. the car accelerates and decelerates while driving - it IS not safe. *tr
- Engine and engine cooling › Cooling system · Power train › Automatic transmission
Slipping transmission while driving on straight aways and up hills on both of my volvo's purchased as certified pre-owned vehicle's. the first vehicle (2002 volvo S60 AWD) was traded in but the second one (2002 volvo XC70 AWD) was repaired - both after 2 years of ownership and with warranties that…
Slipping transmission while driving on straight aways and up hills on both of my volvo's purchased as certified pre-owned vehicle's. the first vehicle (2002 volvo S60 AWD) was traded in but the second one (2002 volvo XC70 AWD) was repaired - both after 2 years of ownership and with warranties that had just expired. the slipping transmission occurred constantly while driving and would cause the car to slam into gear when accelerating and propel the car forward once the transmission engaged. I took the volvo to the service shop and was told there wasn't an issue then when I brought it back again they explained that I would need a new transmission. when I took the XC 70 to a certified volvo transmission specialist (not the dealer) we tested the transmission fluid and the test came back as positively showing the existence of radiator fluid which had leaked into the transmission fluid. the volvo specialist explained to me that in recent years volvo had made a change to how the transmission fluid was cooled. as a direct result of this design change to AWD vehicles (all awd's) the transmission fluid was cooled by flowing through a pipe directly attached to the radiator. over time the radiator fluid caused the cooling pipe to corrode and as a result radiator fluid was leaking into the transmission fluid causing the transmission to fail. besides rebuilding the transmission the radiator also required replacement because we had to fix the leak at the source or it would continue to happen. even though the repairs were made the problem could present itself again over time. it took only 80,000 for my volvo xc70's transmission to fail. this seems like a serious design flaw and according to the multiple transmission specialist I spoke with they are seeing this problem more and more with all AWD volvo's from 2000 to present day models. *Tr
- Suspension › Front · Suspension › Front › Springs › Coil springs
Front driver side coil spring snapped. *Tr
- Power train › Automatic transmission · Seat belts
Our 2002 volvo XC70 has a tendency to jerk ?violently? Forward ?shift flare? And harsh shifting problems at low and high speeds without warning and has done so on several occasions while riding with our family; frightening everyone in the vehicle and potentially causing a serious accident. The…
Our 2002 volvo XC70 has a tendency to jerk ?violently? Forward ?shift flare? And harsh shifting problems at low and high speeds without warning and has done so on several occasions while riding with our family; frightening everyone in the vehicle and potentially causing a serious accident. The frequency has increased over the past year to the point we are unable to operate the vehicle without serious risk of injury or accident. we were denied warranty service by a south atlanta volvo dealer (that has since gone out of business) and by volvo north america during the warranty period. there are literally thousands of internet postings with the same complaints. Namely, there are several primary issues including but not limited to the ecu brain of the car malfunctioning, software malfunctions and tcm malfunctioning. the jerking IS very freighting and could send one to the hospital with severe neck and nerve injury. We have contacted volvo north america, volvo worldwide and parent company ford motors. the vehicle had an extended warranty contract that was breached by an authorized dealer and by volvo north america. *Tr
- Fuel system, gasoline
My 2002 volvo XC 70 seems to smell like gasoline inside the car. I have read on numerous volvo forums regarding volvo owners that has the same or similar concerns. This cant be good for the driver(myself) or the vehicle. Any insight on a recall would be wonderful. Thank you for your time. joe boylan .... A concerned volvo driver....... *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Throttle control malfunction
Pe05-041 was opened on july, 26, 2005, based on 136 consumer complaints to odi alleging throttle control malfunctions in the subject vehicles.odi has now received 591 complaints of etm failures which allege symptoms with potential safety related consequences.these include allegations of engine stall, vehicle surging…
Pe05-041 was opened on july, 26, 2005, based on 136 consumer complaints to odi alleging throttle control malfunctions in the subject vehicles.odi has now received 591 complaints of etm failures which allege symptoms with potential safety related consequences.these include allegations of engine stall, vehicle surging forward without accelerator input, vehicle hesitation upon acceleration and sudden and unexpected transition into reduced performance operation (limp mode).volvo submitted over 2,900 complaints concerning the etm in the subject vehicles during pe05-041.odi's preliminary analysis of a sample the volvo complaints identified approximately 55 percent with one or more of the symptoms described above.odi IS continuing its assessment of the information contained in the volvo complaints. In november 2005, to resolve an investigation by the california air resources board, volvo announced that it would extend the warranty coverage to 10 years / 200,000 miles for the etm in approximately 356,000 model year 1999 through 2002 passenger cars sold in the united states and canada.under volvo's policy, vehicles that experience etm failures will receive a variety of repairs including etm cleaning, reprogramming the engine control module and/or replacement of the etm. This investigation has been upgraded to an engineering analysis (ea05-021) to continue to assess the safety consequences of etm failures in the subject vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10188881Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
- 10182703This is a Technical Journal: It has been noticed on requested materials that PAS sensors are analyzed without finding any fault on the parts. As a help to the troubleshooting on parking assistance system, we have developed some points of possible actions in case of problems. False detection may be caused by various reason explained in this Technical Journal.
- 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10179681This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10178520This is a Service Manager Bulletin: Volvo Lithium-ion Hybrid Battery Packs shipping and handling to Volvo Reman
- 10178516This is a Service Manager Bulletin: Volvo Lithium-ion Hybrid Battery Packs shipping and handling to Volvo Reman
- 10178503Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10177386Service Manager Bulletin: Vehicle Type and Platform Information
- 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169391Software Installation Policy changes.
- 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
- 10169388This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
- 10169036Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10169030This is a Technical Journal: Oil in cooling system. New cleaning method developed.
- 10169021Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10168247VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
- 10167953Software Installation Policy changes.
- 10167952Descripition of Goodwill Policy and Guidelines.
- 10167907This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
- 10167901This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle
- 10167895This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
- 10167887Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
- 10167872This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
- 10167861This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
- 10167847Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
- 10167833This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
Every Volvo XC70 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.