Recalls › 24V797000

NHTSA recall 24V797000

Power train › Automatic transmission › Control module › Software

Cadillac Escalade and 11 more

Reported Oct 24, 2024463,295 vehicles affectedGeneral Motors, LLCMaker’s number N242454440

The defect

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

The risk

Rear wheel lock-up can increase the risk of a crash.

The remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Power train › Automatic transmission › Control module › SoftwarePower train › Automatic transmission › Fluid/lubricant › Valves/valve body

Official recall at NHTSA ↗

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Vehicles in this recall

Cadillac Escalade
2021
Cadillac Escalade Esv
2021
Chevrolet Silverado 1500
202020212022
Chevrolet Silverado 2500
202020212022
Chevrolet Silverado 3500
202020212022
Chevrolet Suburban
2021
Chevrolet Tahoe
2021
GMC Sierra 1500
202020212022
GMC Sierra 2500
202020212022
GMC Sierra 3500
202020212022
GMC Yukon
2021
GMC Yukon XL
2021

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.