2017 Audi A4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Audi A4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2017 Audi A4. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact…
Risk and remedy
Risk
A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy
Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Owner complaints
57 complaints2 involved a crash
What owners report most
Latest complaints
- Service brakes, hydraulic
The contact owns a 2017 Audi A4. The contact stated that while driving 45 MPH, the brakes engaged independently, hesitated momentarily and then the vehicle operated as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the brake booster…
The contact owns a 2017 Audi A4. The contact stated that while driving 45 MPH, the brakes engaged independently, hesitated momentarily and then the vehicle operated as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the brake booster needed to be replaced. The brake booster was replaced four times and the vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 108,902.
- Unknown or other
I am reporting a recurring safety defect involving the interior speaker trim assemblies on my 2017 Audi A4 Prestige. The affected speaker trim was previously repaired under an Audi safety recall by an authorized Audi service provider. This recall repair is documented in Audi’s service records.…
I am reporting a recurring safety defect involving the interior speaker trim assemblies on my 2017 Audi A4 Prestige. The affected speaker trim was previously repaired under an Audi safety recall by an authorized Audi service provider. This recall repair is documented in Audi’s service records. Despite the completed recall remedy, the same component has failed again. The deterioration affects multiple locations in the vehicle, and sharp edges are now exposed, creating a potential laceration hazard for vehicle occupants. Audi San Diego subsequently inspected the vehicle and acknowledged the speaker trim issue. However, the dealership declined responsibility for correcting the recurring defect, stating that the recall had already been performed and was now closed. My concern is that the original safety recall remedy has not provided a lasting correction. The same safety-related component has failed again after the manufacturer’s authorized repair, leaving occupants exposed to the hazard the recall was intended to address. I am requesting that NHTSA investigate the recurrence of this defect and the effectiveness of Audi’s original recall remedy, including whether additional corrective action is warranted. The vehicle and affected components are available for further inspection upon request, subject to scheduling.
- Engine
my initial water pump from Audi was replaced via recall. then I recently changed the thermostat hose and my water pump started leaking again. can you please look into these faulty water pumps?
- Fuel/propulsion system
I have been trying to register my vehicle in California for several months, however, in order to do so, I need the car to pass SMOG. Initially I was told that the issue was related to an emissions sensor and that I had to drive the vehicle a few more miles to get the sensor to register properly.…
I have been trying to register my vehicle in California for several months, however, in order to do so, I need the car to pass SMOG. Initially I was told that the issue was related to an emissions sensor and that I had to drive the vehicle a few more miles to get the sensor to register properly. This turned out not to be the case. A short time later, the fuel gauge completely stopped working. I took it to an authorized Audi repair shop that told me the issue was related to a the "Fuel Tank Sending Unit". That part was replaced by the repair shop, however, the issue persisted. The authorized repair shop is now telling me that it the entire tank needs to be replaced in order to fix the issue.. I have searched and this seems to be a common issue among Audi vehicles; the sensor stops working and the gauge stops responding. Audi seems to know that this is an issue. Can this possibly be investigated.
- Exterior lighting
The headlights on my 2017 Audi A4 have developed stress cracks in the headlamp housing. According to the inspection performed by an authorized Audi dealer, these cracks will obscure headlight projection and lower the visibility range at night. The dealer specifically noted there were no signs of…
The headlights on my 2017 Audi A4 have developed stress cracks in the headlamp housing. According to the inspection performed by an authorized Audi dealer, these cracks will obscure headlight projection and lower the visibility range at night. The dealer specifically noted there were no signs of outside influence or misuse, and the issue is likely due to internal headlight temperature, external ambient temperature, and age. This defect directly impairs visibility and makes it unsafe to drive the vehicle at night or in low-light conditions. Headlights are a critical safety system. The problem has been confirmed and documented by the Audi dealership in a written inspection report. Audi of America has acknowledged that the defect is unrelated to misuse but refuses to fully assist with repairs, despite admitting it impacts visibility. The issue is ongoing and worsens with time. There were no warning lamps or dashboard messages related to the defect prior to its discovery. The vehicle and documentation are available for inspection upon request. This is a safety concern that puts me and others at risk due to reduced nighttime visibility.
- Unknown or other
The Audi "Drive Select" transmission function switches to "Sports Mode" in rain and snow. This makes the vehicle dangerously jumpy in slippery conditions. This has happened to me (I think) three times in the last couple of years, always in rain or snow. My knowledge of the car allowed me to…
The Audi "Drive Select" transmission function switches to "Sports Mode" in rain and snow. This makes the vehicle dangerously jumpy in slippery conditions. This has happened to me (I think) three times in the last couple of years, always in rain or snow. My knowledge of the car allowed me to slowly delve into the screen functions to reprogram the transmission while driving in these dangerous conditions, but I don't know if I could always do it again, or if others might find it too confusing in the moment.
- Engine
Audi A4 Water pump and Thermostat failure. VW/ Audi USA had a recall on this issue for several models including the Audi A4 models thru 2016. My car was built in 2016 with model year 2017 and according to the recall my car did not qualify. Since then there has been several Class Action…
Audi A4 Water pump and Thermostat failure. VW/ Audi USA had a recall on this issue for several models including the Audi A4 models thru 2016. My car was built in 2016 with model year 2017 and according to the recall my car did not qualify. Since then there has been several Class Action Lawsuits for this same issue. I was fortunate I discovered the leak while the car was parked in my garage and wasn't on the freeway. It seems that VW/Audi USA hasn't corrected this issue leaving many people in danger of a possible breakdown and a premature costly repair. In addition, I was denied the Class Action Lawsuit extended warranty by 3 months. So this premature costly repair was on me. Thank you for all you do to keep us safe.
- Unknown or other
Randomly, sometimes multiple times in a 30-60 minute time window while driving, the media center turns itself off and reboots. While driving with the navigation system or other key functionality of this system (phone connectivity, radio, etc) the driver suddenly has lost the current connection that…
Randomly, sometimes multiple times in a 30-60 minute time window while driving, the media center turns itself off and reboots. While driving with the navigation system or other key functionality of this system (phone connectivity, radio, etc) the driver suddenly has lost the current connection that was in use. As for the navigation or phone connection, this disconnection could result in a sudden dangerous situation. The manufacturer knows of this “bug” and has a software fix, but charges any customer whose vehicle is not still under warranty to diagnose and fix it.
- Fuel/propulsion system
The fuel level sensor that is built into the gas tank, sensor #2, has failed and I only had 30,354 miles on the car at the time of failure. Audi Birmingham, in Birmingham, MI, confirmed the failure via a diagnostic test.
- Air bags · Engine
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told…
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
- Engine
I experienced similar undesirable engine behavior on two occasions. Upon coming to a stop, the auto start/stop system stopped the engine. Shortly after, when attempting to drive away, the stop/start system attempted to start the engine, but failed; the starter briefly activated to turn over the…
I experienced similar undesirable engine behavior on two occasions. Upon coming to a stop, the auto start/stop system stopped the engine. Shortly after, when attempting to drive away, the stop/start system attempted to start the engine, but failed; the starter briefly activated to turn over the engine, but the engine did not start and continue running. The car was left in the following condition: Engine off. Gear indicator showing "D". Accelerator pedal unresponsive. Regaining engine power required turning the car off, applying the brake pedal, turning the car on, and selecting "D" with the gear selector. This behavior occurred on two occasions on different days; once on 16 March 2024 and the first time within several days prior. Both occasions occurred before the engine was at full operating temperature, and while the car was on a slight uphill slope. Ambient temperatures were in the high 40's or 50's Fahrenheit. By luck, neither occasion resulted in an unsafe traffic condition.
- Power train
Coolant leak from thermostat/ water pump housing.
- Engine · Fuel/propulsion system · Power train
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
- Steering
2017 A4 Audi Allroad- while making turns at low speeds with the steering wheel, the vehicle makes cracking, popping and vibration noises. The noise was inspected and reproduced, confirmed on 1/4/2023 by Audi Fletcher Jones, Costa Mesa, California and advised to replace engine mounts, and both front…
2017 A4 Audi Allroad- while making turns at low speeds with the steering wheel, the vehicle makes cracking, popping and vibration noises. The noise was inspected and reproduced, confirmed on 1/4/2023 by Audi Fletcher Jones, Costa Mesa, California and advised to replace engine mounts, and both front upper control arms, total repair bill $3240.27. After vehicle repairs the steering noises and vibration returned again with no warning lamps, or messages. The vehicle was dropped off at Audi Fletcher Jones, Costa Mesa, CA on 11/28/2023. Audi Fletcher Jones now states it is due to possible defective steering rack and quoted $4,237.9 for repairs on 12/27/2023. Possible safety risk to myself and others if there is an Audi Manufacture defect within the steering rack which can cause loss of steering. Steering rack failure should not be occurring on a vehicle with mileage - only 46,742 miles. NHSTA please investigate Audi of America for possible manufacture defects of engine mounts, control arms, and steering racks. My vehicle is available for inspection upon request.
- Engine
2017 A4 B9 premium plus model, AWD, 2.0T. I have had an Audi dealership service my car for all major service intervals outside of oil change, not only at recommended intervals but even early. 3 years ago I had my 40K mile service done at 35K miles. Spark plugs were replaced by Audi Hawthorne in…
2017 A4 B9 premium plus model, AWD, 2.0T. I have had an Audi dealership service my car for all major service intervals outside of oil change, not only at recommended intervals but even early. 3 years ago I had my 40K mile service done at 35K miles. Spark plugs were replaced by Audi Hawthorne in Westchester county, NY. One week ago, at 49K miles (well before the 6 years or 60K miles Audi says their spark plugs will last) my engine seized while driving and was misfiring. This caused an engine shut down WHILE THE CAR WAS IN MOTION on the highway. I was able to restart and make it off the highway where the car seized again. I had to then be towed 30 miles back home. Took it to my locally well known body shop that I have used for years for them to say: 1. My spark plugs were loose and installed incorrectly and 2. The electrode at the top of the plug had broken off TWO SEPERATE SPARK PLUGS and fallen into the engine, causing scoring to the engine and #4 piston as well as blow-by during combustion. They said this had to be caused by a manufacturing defect PLUS incorrect install. they fixed what they could and recommended I take it to Audi. Audi is now saying I need a whole new engine because of damage to piston 4, and not saying they will cover the replacement cost of $21,500.
- Engine
Start Stop system failures. Upon engine restarting, it stalls instead. This has happened on multiple occasions and the dealer response is to just turn it off every time you start the car. Causes dangerous situations due to inability to move car until full power cycle happens.
- Unknown or other
I was driving on the freeway at night. There was a sudden explosion that sounded like a gunshot. I was shocked and afraid. I heard the rain outside, so it seemed like there was a hole in the car. I pulled off the freeway and went to a well lit gas station to inspect the car. The sunroof had…
I was driving on the freeway at night. There was a sudden explosion that sounded like a gunshot. I was shocked and afraid. I heard the rain outside, so it seemed like there was a hole in the car. I pulled off the freeway and went to a well lit gas station to inspect the car. The sunroof had exploded upward. Fortunately the fabric sunshade was closed so the shards of glass remained above it. There was no hole in the fabric so nothing had fallen through the glass. There is no trajectory of a rock kicked up by another vehicle that could have exploded a roof outward. I did not go under an overpass from which something could have fallen. There was no rock or meteor in my car—as mentioned, the underlying sunshade was not pierced by a falling object. This occurred suddenly and without warning. Consumers are clearly complaining about this problem but nothing is being done. I will talk to my insurance company and Audi tomorrow as this happened late on a Friday night. Audi should not only eat the cost of this repair but these manufacturers should be forced to fix this problem. It is a horrible sudden sound, shards of glass could have hit me driving if the fabric had been open, and anyone in the back seat could have been injured or blinded by shattered glass. This problem has been a problem for years. Shame on everyone for allowing this to continue.
- Engine
The Thermostat and it's house is failing on my of the 2017 audi a4 causing the coolant water to leak which makes the car heat up quickly due to leak and not having sufficient coolant water. So many of the b9 generation of audi a4 owners are also complain about this issue. Audi is charging $2500 to fix this known issue.
- Engine
Random Engine Coolant Warning. Since purchase of vehicle mid-March 2022, I have randomly received engine coolant warnings on the dashboard. Visual checks of the coolant reservoir reveal no issues. Internet search of issue reveals a number of other owners have had the same problem. Issue has occurred at all speeds and temperature conditions.
- Engine
Symptom of low coolant in overflow reservoir; below minimum line. Pressure test concluded leak in thermostat/water pump part. Appears to be a rampant problem spanning over a decade and affecting multiple trims and redesigns (i.e B8/B9 redesign/updates). Safety put at risk for possible vehicle…
Symptom of low coolant in overflow reservoir; below minimum line. Pressure test concluded leak in thermostat/water pump part. Appears to be a rampant problem spanning over a decade and affecting multiple trims and redesigns (i.e B8/B9 redesign/updates). Safety put at risk for possible vehicle fire or high pressure damage for engine coolant/radiator. The problem was reproduced and confirmed at a local (non-audi dealership) repair shop. They stated that the low level of coolant was due to a small leak in the thermostat/water pump housing. The vehicle has not been inspected by the manufacturer, police, or insurance. It will soon be in the local Audi dealership for a second opinion and/or possible resolution. I received a warning indicator on the dash and written pop up message on the dash board that indicated low coolant reservoir level. No OBD codes were collected by the independent service shop. They said that non were being displayed or read besides what was displayed on the dash.
- Air bags
My 2017 Audi A4, is having a problem with the passenger air bag sensor. Whether there is a person on the passenger seat or not, the air bag sensor with turn on or off without warning and display a message. I have read that this problem has been recalled before.
- Engine and engine cooling
anti-freeze started coming out from the bottom of my vehicle... seems like that is a water pump issue, also I seen that I'm not the only person with this same issue with Audi A4... this should be a recall to resolve this problem.... thank you
- Electrical system · Engine · Unknown or other
Engine light on Dealership found a rodent nest in the engine space in the car. Dealership considers that fluids used to coat Audi engine wiring attract rodents. Dealership considers this to be a health and safety issue. Dealership considers it essential to replace the Audi air filter. Dealership…
Engine light on Dealership found a rodent nest in the engine space in the car. Dealership considers that fluids used to coat Audi engine wiring attract rodents. Dealership considers this to be a health and safety issue. Dealership considers it essential to replace the Audi air filter. Dealership is checking wires to assess any gnawed damage. I need the engine to be power-washed and the nest area treated w/bleaching agents. I do not have the total estimate on this but it will be greater than $1,000.
- Steering
The power steering on my A4 went out randomly with only 52k miles on the odometer. Thankfully it went out while the car was parked, but if it went out while I was driving it could've caused an accident. I towed it to a shop to diagnose the issue and they confirmed that the power steering rack went…
The power steering on my A4 went out randomly with only 52k miles on the odometer. Thankfully it went out while the car was parked, but if it went out while I was driving it could've caused an accident. I towed it to a shop to diagnose the issue and they confirmed that the power steering rack went bad. While doing research I found that Audi extended the warranty on the steering racks for 2013-2016 model year A4s. The part number for the 2016 steering rack is shared with the 2017 steering rack as well, which means audi should've included the 2017 model year with that extended warranty.
- Power train
My 2017 Audi A4 transmission started to fail as it frequently was not able to shift gears unless I came to a complete stop and restarted my car. This made it difficult to drive at a higher speed when I was on a major road or highway. I took it to a mechanic specializing in transmissions and he…
My 2017 Audi A4 transmission started to fail as it frequently was not able to shift gears unless I came to a complete stop and restarted my car. This made it difficult to drive at a higher speed when I was on a major road or highway. I took it to a mechanic specializing in transmissions and he confirmed that the transmission was failing. The car would give me an indicator light of a transmission malfunction. I find it ridiculous that my cars transmission would go out around 5 yrs/60,000 miles. Since the pandemic, it hasn’t been driven a whole lot as I’ve worked from home.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
- 11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
- 11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
- 11011252This bulletin provides information for when there are noises after selecting a gear at idlijng speed when the vehicle is stationary; noises when driving in different gears.
- 11011251This bulletin provides informatino when there is droning/vibrations in tight bends - 0CL gearbox.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009938This bulletin provides information when there are droning noises/vibrations in tight corners, vehicles with PR number GH4 (quattro with ultra technology).
- 11009936This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009380This bulletin provides information about the Audi pre sense warning, warning jolt and/or brake engagement.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009365This bulletin provides information when there is visible corrosion at the joint between the roof and roof side member.
- 11009363This bulletin provides informatin when there is a squeaking noise from the rubber boot of the intermediate steering shaft.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009343This bulletin provides information when DTC B2200FF is stored in the J775.
- 11009339This bulletin provides information parameter settings for suspension control unit J775.
- 11009335This bulletin provides information when there are rumbling noises from the suspension - upper link rubber mounting.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
- 11007365Summary of all Audi Vin4Pin topics in June Quatro Ultra vibrations MIB3 - Stuck on loading user information when booting up Airbag light on, DTCs B101704, B103604 Q5 Airbag light Roof panel buttons inop Airbag light B12251B front windows is noisy and/or binding Front door wind noise
- 11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007340This bulletin provides informaiton when the calendar function is not available; MIB2 and MIB2+.
- 11007332This bulletin provides information when there are various messages displayed; DTCs B200FF1 and/or B200FF2 stored in the camera control module.
Every Audi A4 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.