2007 Audi Q7
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2007 Audi Q7. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2007 Audi Q7. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk and remedy
Risk
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
On certain passenger and sport utility vehicles, the automatic rear lid includes an electric motor and clutch that work in conjunction with two gas struts to open and close the rear lid, including a manual close function. if one of the struts has a total loss of pressure, the resultant slow movement of the rear lid IS interpreted by the software as an…
Risk and remedy
Risk
This can result in an unintended rapid closing of the rear lid with a risk of personal injury.
Remedy
Dealers will install new software free of charge. the recall began on september 14, 2007. owners may contact audi at 1-800-822-2834.
Owner complaints
95 complaints2 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Fuel/propulsion system
Strong smell of gas while operating vehicle. Also strong smell of gas while parked. Getting worse!!! Looked up this issue on you tube. Found that this IS a defect in audi Q7 years 2007-2012. I own an audi 2007 Q7. Called nearest dealership and spoke with repair department. They stated this was an…
Strong smell of gas while operating vehicle. Also strong smell of gas while parked. Getting worse!!! Looked up this issue on you tube. Found that this IS a defect in audi Q7 years 2007-2012. I own an audi 2007 Q7. Called nearest dealership and spoke with repair department. They stated this was an issue not on a recall list for my vehicle. Vin# [xxx] purchased used 2018 from private dealership in phoenix az. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6)
- Fuel/propulsion system
The vehicle is leaking fuel like it did before the recall in 2016. Fuel puddle under car after sitting for 3 minutes huge safety problem. The recall was done 9 years after the car was sold and it’s been 9 years since the recall was done and the problem came back, meaning it was never actually fixed, since it lasted the exact same time it took to break the first time.
- Steering
The contact owns a 2007 Audi Q7. The contact stated that while the vehicle was parked, the vehicle stalled intermittently, and failed to return to normal operation. There was no warning light illuminated. The vehicle was self-diagnosed by the contact, and the contact determined that the steering…
The contact owns a 2007 Audi Q7. The contact stated that while the vehicle was parked, the vehicle stalled intermittently, and failed to return to normal operation. There was no warning light illuminated. The vehicle was self-diagnosed by the contact, and the contact determined that the steering column lock module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.
- Electrical system · Unknown or other
Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water…
Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.
- Electrical system · Fuel/propulsion system
This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play…
This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play my CDs but not my radio. Then finally the complete system went out, now the screen only shows the MMI logo and will not turn on and cant not be reset. So as this has happen, my fuel tank area started to drips tiny drops of gas only happens when I drove it, so now it is leaking even more fuel so I have it sitting in drive way until I get it into the shop. While its been sitting in the drive way for the last 2 weeks, I would occasionally start it but this last time I started it my battery went dead and it started leaking even more gas after I got it jumped. As long as it is not on it does not leak gas.
- Engine · Fuel/propulsion system · Power train
there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does…
there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.
- Electrical system
This is a known typical problem with these suvs. Rear sunroof drain leaks directly onto amplifier causing electrical issues throughout the entire vehicle. My vehicle actually filled up with smoke when it dried the amplifier. All mmi functions are lost. Why has this not been fixed by Audi on their…
This is a known typical problem with these suvs. Rear sunroof drain leaks directly onto amplifier causing electrical issues throughout the entire vehicle. My vehicle actually filled up with smoke when it dried the amplifier. All mmi functions are lost. Why has this not been fixed by Audi on their dime. Dealer wants almost $4000 to fix the problem. What does it take to get a recall for this. An electrical fire or loss of life? This is the second time I’ve had this issue
- Service brakes
Vehicle was difficult to stop as power assist to braking system did not seem to be working
- Equipment · Structure
The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning…
The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.
- Fuel system, gasoline
The contact owns a 2007 Audi Q7. The vehicle had previously been serviced under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked, the contact noticed there was fuel leaking onto the ground. The vehicle was taken to an independent…
The contact owns a 2007 Audi Q7. The vehicle had previously been serviced under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked, the contact noticed there was fuel leaking onto the ground. The vehicle was taken to an independent mechanic and diagnosed with a fuel pump flange leak. The fuel pump flange needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.
- Steering
The vehicle was in park as I was leaving out of the house going to start the car it would not start and key had got stuck in ignition. I then towed to henderson audi where they explained the steering column was the reason for this. They also gave me notice that they have gotten this problem multiple occasions. Steering columns going bad in audi Q7
- Electrical system · Visibility › Sun/moon roof assembly
TL* the contact owns a 2007 audi Q7. The contact stated that the panoramic sun roof seal was leaking, causing water to drip onto the electrical wiring. The vehicle was not taken to local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 190,000.
- Fuel/propulsion system
Fuel linking & the smell IS inside the car
- Fuel/propulsion system
Dear nhtsa team. my vehicle demonstrated a fuel smell in september 2020. I alerted audi that I believed it was covered under either 20W9 or 20BJ. they said it was not. I took it to a private repair shop that charged me $71 to diagnose the problem. the repair shop (team previously worked for…
Dear nhtsa team. my vehicle demonstrated a fuel smell in september 2020. I alerted audi that I believed it was covered under either 20W9 or 20BJ. they said it was not. I took it to a private repair shop that charged me $71 to diagnose the problem. the repair shop (team previously worked for audi) shared that the problem was covered under a recall. I then took the car into the dealer and audi fixed it under the recall. I sought reimbursement of my diagnosis fee of $71 for over three months. audi failed to respond on multiple occasions when I first raised the issue, and later when I sought reimbursement. finally, on 12/16/20 I was advised that audi would not reimburse the diagnosis fee notwithstanding the repair was covered under the recall. they also allowed the unsafe situation to continue for weeks by refusing to repair under the recall. I bring this to your attention as a safety issue from a protocol standpoint, and ask for your help in securing my $71 reimbursement, which I feel falls under either of the recall campaigns for this vehicle and this recall issue. [xxx]/[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
TL* the contact owns a 2007 audi Q7. The contact stated that an independent mechanic while performing a routine check, became aware of fuel leaking underneath the vehicle. The mechanic determined that the fuel pump flange was defective and needed to be replaced. The contact stated that there was an…
TL* the contact owns a 2007 audi Q7. The contact stated that an independent mechanic while performing a routine check, became aware of fuel leaking underneath the vehicle. The mechanic determined that the fuel pump flange was defective and needed to be replaced. The contact stated that there was an abnormal odor in the vehicle while driving prior to the vehicle being inspected. The vehicle was not repaired. Ed carroll porsche (3003 south college avenue, fort collins, co 80525) was contacted and informed of the failure. The contact was informed that vehicle was previously repaired under nhtsa campaign number: 16v660000 (fuel system, gasoline) in 2016. The contact referenced nhtsa campaign number: 18v818000 (fuel system, gasoline) as a possible solution to the failure however, the vin was not included. The manufacturer was made aware of the failure however, offered no additional assistance. The failure mileage was approximately 121,000.
- Air bags
Airbag light stays lit on dash board, safety station says it will pass state inspection (mass) due to age of vehicle. my mechanic cannot remove the service code with his computer? it always stays on, I bought the car 2 years ago and it has always been on, and it always been serviced thoroughly. My mechanic says it's passenger's side airbag??
- Electrical system · Structure › Body
The rear sunroof leaks around the seal and leaks down into the electronics of the car. The drain tubes are ran through the electronics compartment causing it to short out the system and causing the check engine light and tire sensor lights to come on and not be able to be reset. The sunroof not…
The rear sunroof leaks around the seal and leaks down into the electronics of the car. The drain tubes are ran through the electronics compartment causing it to short out the system and causing the check engine light and tire sensor lights to come on and not be able to be reset. The sunroof not only leaks from the drain tubes but also around the seal, also causing the water to drain into the electrical compartment which causes the same issue even after the drain tubes are repaired. You can find this issue listed all over the internet help sites as well as you tube. This IS a very common issue with this model vehicle, and IS a design flaw that audi IS refusing to fix and passing on the cost to the consumer. To repair the amp and water leak IS upwards of $6000. The consumer should not be responsible for assuming the expense of a manufacturer design flaw. The leak occurs in the rear sunroof of this model audi and IS a issue that IS listed all over the internet and audi has not made it a recall.
- Visibility/wiper
Turned on the car and within a few minutes smoke filled up the whole car. The smoke was coming from the rear wiper from the inside. Seems to be coming from the wiper motor but can't tell until I take the plastic cover off. Started smoking immediately every time I turned the car on, tested it a…
Turned on the car and within a few minutes smoke filled up the whole car. The smoke was coming from the rear wiper from the inside. Seems to be coming from the wiper motor but can't tell until I take the plastic cover off. Started smoking immediately every time I turned the car on, tested it a total of 3 times. Strange caramel colored residue left on the back window from the inside. Smells terrible. The car was stationary the whole tome and parked in a neighborhood. Surprised a fire didn't start because of the amount of smoke. Some research on this saying some people had an actual fire inside the car.
- Air bags · Fuel/propulsion system
The check engine light came on and we took the car to get checked out and they said that the fuel pump IS needing to be replaced
- Electrical system · Visibility › Sun/moon roof assembly
TL* the contact owns a 2007 audi Q7. While the contact's daughter was driving at an unknown speed, the radio stopped functioning. There were no warning indicators illuminated. The vehicle was taken to premier automotive (located at 2516 fort campbell blvd, hopkinsville, ky 42240, (270) 886-6144)…
TL* the contact owns a 2007 audi Q7. While the contact's daughter was driving at an unknown speed, the radio stopped functioning. There were no warning indicators illuminated. The vehicle was taken to premier automotive (located at 2516 fort campbell blvd, hopkinsville, ky 42240, (270) 886-6144) where it was diagnosed that the sun roof drained into the amplifier and the sun roof drain needed to be restructured. The vehicle was in the process of being repaired. The manufacturer was notified. The failure mileage was 135,000.
- Engine
Oil pump bolt lose timing chain rattling lose oil pressure.
- Fuel/propulsion system
TL* the contact owns a 2007 audi Q7. The contact stated that the odor of fuel was present inside and outside the vehicle. Also, the average fuel mileage decreased while driving. The vehicle and the driver discovered a puddle of fuel under the driver's side of the vehicle. The vehicle was taken to…
TL* the contact owns a 2007 audi Q7. The contact stated that the odor of fuel was present inside and outside the vehicle. Also, the average fuel mileage decreased while driving. The vehicle and the driver discovered a puddle of fuel under the driver's side of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump flange was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer (concord audi, 1300 concord ave, concord, ca) were notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced per nhtsa campaign number: 16v660000 (fuel system) in november of 2016; however, the failure still occurred. The failure mileage was 100,000.
- Fuel/propulsion system
Tanaka recall my car keeps leaking gas. I paid a mechanic to fix the issue and it happened again 2 momths later. It has a smell of gasoline that gives headaches.
- Electrical system · Engine · Fuel/propulsion system
My vehicle stopped while driving on the highway.
- Electrical system
After going through a car wash and driving back home I noticed the audio in my vehicle just completely stopped working. there IS only the "mute" button stuck on the dashboard and there IS no sound coming from the mmi system at all. also when I turn off the vehicle you can hear the phone busy…
After going through a car wash and driving back home I noticed the audio in my vehicle just completely stopped working. there IS only the "mute" button stuck on the dashboard and there IS no sound coming from the mmi system at all. also when I turn off the vehicle you can hear the phone busy sound coming from inside of the vehicle somewhere so clearly something was wrong. Once I got back home and parked the vehicle I did a visual inspection and found the rear right area soaked with water , there was an overwhelming smell as if something electrical had melted or caught fire. the next day I continued to smell this faint burnt wire smell which definitely concerned me. keep in mind my audio IS no longer working at this point and has not returned I began to remove all the items in the rear lift gate portion of the vehicle and started to disassemble the rear right side to investigate if in fact anything had caught on fire or has the potential to do so. What I found was, the bose amplifier was completely drenched and other electronic components down on that side were wet as well it looks to be a backup in the drain tubes. After looking on multiple forums on the internet I found that this IS reoccurring issue with this particular year and model Q7 that audi IS well aware of but surprisingly no one has started a campaign to have this issue addressed. my biggest concern IS that it can potentially start a fire in the rear do to this obvious design defect and also my electrical components have been damaged by this design defect. please help!!!!!! Thank you.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10253423Audi Delivery Guidelines.
- 10251038Brakes squeel
- 10251027Tightening wheel bolts
- 10251016Self-leveling compressor inoperative
- 10251015No communication with 34 module, vehicle lowers after engine start, air suspension warning lights blink
- 10251012Vehicle lowers itself, air suspension warning light on, level sensor error (PR-2MB or 1BK)
- 10251011Self-leveling does not work: DTC 02645 stored
- 10251009Self-leveling compressor inoperative
- 10251008Air suspension height is uneven, pressure holding valve closed
- 10250999Shock absorber leaks: assessment aid
- 10250968Electric steering column adjustment is inoperative
- 10250966Brake pulsation diagnostic guidelines
- 10250959Shock absorber leaks: assessment aid
- 10250952Electric steering column adjustment is inoperative
- 10250950Tightening wheel bolts
- 10250949Steering wheel leather damage, all vehicles
- 10250680Warning for self-leveling suspension in instrument cluster (DTCs 00142, 00143, 00144, 00145)
- 10250679Vehicle lowers itself, air suspension warning light on, level sensor error (PR-2MB or 1BK)
- 10250677Self-leveling does not work: DTC 02645 stored
- 10250676Self-leveling compressor inoperative
- 10250675Air suspension height is uneven, pressure holding valve closed
- 10250665Shock absorber leaks: assessment aid
- 10250658Shock absorber leaks: assessment aid
- 10250474Air suspension height is uneven, pressure holding valve closed
- 10250473Self-leveling compressor inoperative
- 10250430Oil consumption measurement - Repair Authorization (CA)
- 10250424MIL on (P1545, P0121, P0123, P0221 or P0222 stored in ECM)
- 10250413Engine may have reduced performance without significant loss of power or stalling
- 10249085Google Maps Street View (NVLW))
- 10249054Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota.
- 10243993Elsaweb Newsletter
- 10243991Elsaweb Newsletter
- 10243988Elsaweb Newsletter
- 10243930This bulletin provides information on the additional reporting requirements for safety related inquiries.
- 10243918Audi Oil Capacity Chart
- 10243793Audi Elsa Newsletter
- 10243792Audi Elsa Newsletter
- 10243791Audi Elsa Newsletter
- 10243790Audi Elsa Newsletter
- 10243787Audi Elsa Newsletter
Every Audi Q7 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.