2015 Audi Q7
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2015 Audi Q7. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2015 Audi Q7. Newest first.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims,"…
Risk and remedy
Risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Owner complaints
46 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Fuel/propulsion system
The vehicle has a loud raw gas smell
- Engine
Our 2015 Audi Q7 start using a lot of oil under 100,000 miles. Dealership replace turbocharger oil seals but that didn't fix the issue. The engine failed oil consumption test and was told the vehicle is safe to drive but will need to add oil every 1,000 miles. Engine failed three months later.…
Our 2015 Audi Q7 start using a lot of oil under 100,000 miles. Dealership replace turbocharger oil seals but that didn't fix the issue. The engine failed oil consumption test and was told the vehicle is safe to drive but will need to add oil every 1,000 miles. Engine failed three months later. Contact Audi of North American about the problem and ask about replacement engine because a vehicle of that type quality should not be having those type of issuea with low mileage.
- Engine · Fuel/propulsion system
Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is…
Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0
- Visibility/wiper
Right passenger windshield wiper arm, broke off and windshield during driving. It started to sprinkle and the automatic windshield wipers came on. The right passenger side wiper arm broke off and went flying over the vehicle. Fortunately the vehicle behind me was far away and was able to maneuver…
Right passenger windshield wiper arm, broke off and windshield during driving. It started to sprinkle and the automatic windshield wipers came on. The right passenger side wiper arm broke off and went flying over the vehicle. Fortunately the vehicle behind me was far away and was able to maneuver out of the way. I checked and the whole arm broke, not the wiper blade. The drivers side is fine. I read that this is a common issue and that many drivers have had the exact issue on the same side. This spans over several years. I saw from 2008 Q7 to 2016.
- Engine
Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.
- Fuel system, gasoline
The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was…
The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.
- Structure
The contact owns a 2015 Audi Q7. The contact stated while driving approximately 40 MPH and making a left turn, water started leaking from the firewall on the driver's side, and the accelerator pedal became wet. The contact stated that her foot slipped off the pedal and she nearly lost control of…
The contact owns a 2015 Audi Q7. The contact stated while driving approximately 40 MPH and making a left turn, water started leaking from the firewall on the driver's side, and the accelerator pedal became wet. The contact stated that her foot slipped off the pedal and she nearly lost control of the vehicle. There was no warning light illuminated. The contact stated that water had been leaking on the driver's side and on the passenger's side foot well for over a year. The contact stated that she had contacted an unknown dealer and was informed that water was leaking due to A/C condensation. The contact stated that the failure had been reoccurring intermittently, and would cause her foot to slip off the pedals. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.
- Engine · Fuel/propulsion system
Audi Denied Emissions Warranty for covered item.
- Structure › Body
Driving down the highway, 70 mph, and the middle panel of the panoramic sunroof just shattered. Nothing struck the glass, and the highway was smooth; no potholes or bumps.
- Engine
The issue is with the engine , the engine has started burning oil after 80000 miles , I have to put a quarter oil every 500 miles , which is not good for the environment, because it burns oil, and pollutes the environment and causing health issues among living things, I am really concerned about it…
The issue is with the engine , the engine has started burning oil after 80000 miles , I have to put a quarter oil every 500 miles , which is not good for the environment, because it burns oil, and pollutes the environment and causing health issues among living things, I am really concerned about it and I have humble request to nhtsa should take action against audi, and I have seen most of Audi engine burns oil , It is requested to recall those audi vehicle, audi has to fix it, thank you
- Engine
The car constantly needs to get oil. It is unreal that I went for a top off and the next day the oil light is on. The car has always been serviced by the dealer's service center, however no sense is made about this problem. The tail pipes show black that gives proof of oil burning no signs of oil…
The car constantly needs to get oil. It is unreal that I went for a top off and the next day the oil light is on. The car has always been serviced by the dealer's service center, however no sense is made about this problem. The tail pipes show black that gives proof of oil burning no signs of oil leakage over the hood. I think this is a hazard that could only be after the damage is done. I have had to get oil put into the car thrice within the same week.
- Air bags
The contact owns a 2015 Audi Q7. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
- Vehicle speed control
On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have…
On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have control of the vehicle. I pressed on the brake pedal and let go to see if it would disengage the acceleration, but it did not. I then continued to press down on the brake pedal and pull over to the emergency lane and park the car. I had total of 6 passengers in vehicle with me, 4 adult and 2 children. After being pulled over I checked to insure the pedal was not stuck on any floor mats, and it was not. I was lucky that there was no traffic on the holiday to avoid any collisions. I carefully resumed to my destination and the vehicle operated normally. I reported to AudiUSA via online chat requesting advice. They suggested I contact a local service center who would charge me to diagnose the vehicle. I have not taken any steps yet given they typically will charge me regardless of determining any issues and identify some other upsell opportunity for service. I'm wondering if anyone else has reported this experience for an Audi Q7 2015 and any actions taken. Also if there is any government programs for safety inspections for unintended acceleration of vehicles. I would have expected Audi or any manufacturer to offer a complimentary inspection given the safety concerns. Thanks.
- Service brakes
ABS sensor failed. Caused the warning lights to come on showing failure. The rear brakes locked up in an intersection as a result of sensor failure and I narrowly avoided a serious accident. This has happened twice. Each time when a sensor failed.
- Air bags
The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The…
The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The vehicle's front end was caved in which caused damage to the radiator and brake line. The contact had a concussion and bruises on the upper chest due to the seat belt and whiplash. There was no medical treatment at the scene, but the contact did go to the hospital the next day. A police report was filed. The vehicle was towed to a tow yard where the vehicle was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.
- Fuel/propulsion system
Code P00455 check engine light. When I fuel gas tank, fuel pours out from driver's side. Fuel fill is on passenger's side of car.
- Engine
I am writing to report a problem with Faulty electronic control monitors (ECM). This is a vehicle safety problem, because if the ECM is faulty, drivers won't know when there is truly a problem. Approximately 2 weeks ago, my vehicle check engine light came on. I don't drive the car that often, so…
I am writing to report a problem with Faulty electronic control monitors (ECM). This is a vehicle safety problem, because if the ECM is faulty, drivers won't know when there is truly a problem. Approximately 2 weeks ago, my vehicle check engine light came on. I don't drive the car that often, so I scheduled an appointment and took a picture. The day of my appointment the light wasn't on. The report number 251149 shows a diagnosis of a faulty ECM. I believe there is a problem with the manufacturing, because my car is a 2015 and report numbers 185124 and 180866 also reflect faulty information and electronic control monitors. This shouldn't happen in a car that is ~6 years old and has only 50,000 miles.
- Engine
The intake pipe between the intercooler and turbo consists of 2 pieces joined with 2 bolts. I was told by the Audi service tech that both of these bolts backed out and the pipe dislodged mid operation, disrupting air flow. Throttle was suddenly completely unresponsive and I was forced to coast to…
The intake pipe between the intercooler and turbo consists of 2 pieces joined with 2 bolts. I was told by the Audi service tech that both of these bolts backed out and the pipe dislodged mid operation, disrupting air flow. Throttle was suddenly completely unresponsive and I was forced to coast to the shoulder of the highway with no throttle control. Link to video sent by service tech: https://app.quik.auto/j/356eeb5b
- Power train
The front differential failed while driving through a busy city intersection. After coasting to a stop and pushing the vehicle out of the road, none of the forward or reverse gears would engage. Towed the vehicle to the dealership, who IS ordering a new front differential from germany.
- Air bags · Unknown or other
My passenger airbag light IS on and my ac blower IS not working
- Engine
Per audi dealership and fidelity warranty, cleaning of the secondary air ports are not considered essential enough to be covered by the extended warranty. I was given the reasoning that cleaning IS not considered a failure of parts; and therefore, does not meet warranty coverage requirements, although it does illuminate the check engine light and IS deemed critical by the audi technician. *tr
- Visibility/wiper
The passenger side wiper broke in heavy rain. I called the company and they refused to fix because it IS out of warranty even though this IS a known and common problem. *tr
- Seat belts · Steering
Seatbelts are locked as I try to pull them from the reel when I get into the car. It takes multiple pulls before they unlock. Car IS stationary the steering column squeals as it lowers and raises when I start car and turn off the car. Car IS stationary.
- Structure › Body
I was driving on the highway and put down the driver side window to let air into the vehicle when I heard an explosion. The sunroof shattered in place and then as I was still driving the broken glass was falling into the interior of the car.
- Power train
The vehicle has experienced increased motor oil consumption in the last two months . The vehicle has used about 3 quarts of oil in less than 2,000 miles. I was told at the audi of riverside dealer that this common. The vehicle had 98,000 miles when the problem first occurred. Has happened again and it's only been driven 2,000 miles since more oil was added.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
- 11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11011285This TSB Provides information when parking assistance provides false warnings.
- 11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
- 11011263This bulletin provides information regarding cleaning exterior glass.
- 11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
- 11009983Vehicle Concerns Before Recall Repair Available
- 11009941This bulletin provides diagnostic information regarding the locking system.
- 11009937This bulletin provides additional information pertaining to continued noises/vibrations in tight bends - Q7 and A8 vehicle models.
- 11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- 11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
- 11009362This bulletin provides information when there is a prompt to take over steering; hands off detection.
- 11009361This bulletin provides information regarding steering wheel visual damage.
- 11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
- 11009354This bulletin provides information on frequency analysis.
- 11009351This bulletin provides information regarding the general approach to brakes rubbing.
- 11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
- 11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
- 11009332This bulletin provides information when there are noises and/or vibration in tight turns in vehicles with quattro drive.
- 11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
- 11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
- 11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
- 11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007311This bulletin provides information when there are noises/vibrations in tight bends; Q7 and A8 models.
- 11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007301This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11007273This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
- 11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
- 11007234This bulletin provides information vibrations and rotational steering wheel vibrations.
- 11007230This bulletin provides information when there are noises/vibrations in tight bends; Q7 and A8 models.
- 11007224This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
- 11007220This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
- 11007216This bulletin provides service information ror when the fuel tank cannot be fully filled.
- 11005935This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
- 11005911This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
- 11005894This bulletin provides information when there is visual damage on the steering wheel.
- 11005884This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
Every Audi Q7 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.