2014 BMW 320I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2014 BMW 320I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2014 BMW 320I. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the…
Risk and remedy
Risk
An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy
Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy
The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag…
Risk and remedy
Risk
An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy
Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and…
Risk and remedy
Risk
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe…
Risk and remedy
Risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4…
Risk and remedy
Risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication…
Risk and remedy
Risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Owner complaints
53 complaints5 involved a crash1 involved a fire4 injuries
What owners report most
Latest complaints
- Power train · Steering
The contact owns a 2014 BMW 320I. The contact stated that while stopped at a stop light, the vehicle started shaking and vibrating with the check engine warning light illuminated, with the message "Drive Train Malfunction" displayed. The contact stated that later while attempting to drive there was…
The contact owns a 2014 BMW 320I. The contact stated that while stopped at a stop light, the vehicle started shaking and vibrating with the check engine warning light illuminated, with the message "Drive Train Malfunction" displayed. The contact stated that later while attempting to drive there was a loud sound coming from the engine compartment and the vehicle became difficult to steer. The vehicle was parked due to the fear of a crash. The failure mileage was 77,000.
- Engine · Power train · Unknown or other
The engine drivetrain malfunctioned and there is a message. My safety and safety of others was put at risk when I was driving the car it was shaking kicking moving on its own not braking I couldn’t control the car. I felt as if the car was about to hit someone on the road and the engine was going…
The engine drivetrain malfunctioned and there is a message. My safety and safety of others was put at risk when I was driving the car it was shaking kicking moving on its own not braking I couldn’t control the car. I felt as if the car was about to hit someone on the road and the engine was going to blow up or transmission. I was afraid it was very scary! There is an engine misfire No When I bought it, it was a tire sign and shaking but the salesman said it was just the tires after two weeks the engine sign was on and a drivetrain malfunction message came up and the car was shaking kicking moving on its own about to hit some people on the road and I couldn’t control it and the engine or transmission was about to blow up it was making loud noises!
- Engine
I was driving on a on a busy interstate after work and out of nowhere I get the Temperature warning and start losing power. This is Dangerous! I am submitting this complaint to report a safety‑related defect involving the electric water pump on my 2014 BMW 320i. This issue is widely documented…
I was driving on a on a busy interstate after work and out of nowhere I get the Temperature warning and start losing power. This is Dangerous! I am submitting this complaint to report a safety‑related defect involving the electric water pump on my 2014 BMW 320i. This issue is widely documented among BMW owners, and several 3‑Series models from the same production years have been included in recalls or service bulletins for premature water pump failure. However, the 2014 BMW 320i (F30 chassis, N20/N26 engine) is not included, despite experiencing the same failure pattern. In my case, the water pump failed without warning. During the coolant bleeding process, there was no circulation or pump activation, indicating a complete pump malfunction. This is consistent with the known failure mode of BMW’s electric water pumps, which can stop working suddenly and cause rapid engine overheating. Because the pump is electronically controlled, there is often no gradual symptom—only an abrupt loss of coolant flow that can lead to engine damage within minutes. This defect poses a significant safety risk. A sudden water pump failure can cause the vehicle to overheat while driving, potentially resulting in engine shutdown, loss of power, or being stranded in unsafe conditions. I was driving on a 2 hour drive on the country road and all of the sudden I received an engine overheating warning and began experiencing a loss of power. Given that BMW has acknowledged similar failures in other 3‑Series models of the same year, it is unclear why the 320i is excluded, despite sharing the same engine family and pump design. I respectfully request that NHTSA review this issue and consider expanding the scope of existing investigations or recalls to include the 2014 BMW 320i. Owners should not be responsible for costly repairs related to a known, widespread defect that affects vehicle safety and reliability.
- Engine and engine cooling
The contact owns a 2014 BMW 320I. The contact stated that after pulling into a parking lot at approximately 10 MPH and shifting the vehicle into park(P), the message that the engine was overheating was displayed on the instrument panel. After waiting a while for the engine to cool down the contact…
The contact owns a 2014 BMW 320I. The contact stated that after pulling into a parking lot at approximately 10 MPH and shifting the vehicle into park(P), the message that the engine was overheating was displayed on the instrument panel. After waiting a while for the engine to cool down the contact restarted the vehicle and exited the parking lot. The contact stated that the vehicle began hesitating and sputtering as if the vehicle was going to stall. The contact pulled into another nearby parking lot to park and turn off the vehicle. The vehicle was towed to a certified mechanic and the contact was informed that the water pump had failed and needed to be replaced. The vehicle had not been officially diagnosed. The vehicle had not been repaired. The mechanic referred the contact to the manufacturer. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.
- Electrical system · Unknown or other
The electrical water pump that was just recalled on over 720,000 bmws is the same water pump on the 320is. My vehicle as of now has had issues with the pump completely going out causing high temperature issues with the motor while driving.
- Engine
I own a 2014 BMW 320IX and first time today, August 20th the Engine Overheat message came on my dashboard and then started to go idle and appear that it was about to die. Upon letting the car sit for a few hours to cool off, within a quarter of a mile of driving the car again the light came up and…
I own a 2014 BMW 320IX and first time today, August 20th the Engine Overheat message came on my dashboard and then started to go idle and appear that it was about to die. Upon letting the car sit for a few hours to cool off, within a quarter of a mile of driving the car again the light came up and started to idle and felt like it was going to die again. Twice today, I was left stranded in parking lot and to call a tow truck to have it towed to an independent auto mechanic that fixes BMW. This evening I noticed a recall for 2012 - 2014 BMW 328 and 328IX. This is also an issue with the 2014 BMW 320IX models too. I need this recall to also include the 320IX model. How can this be updated and approved as soon as possible to include this car model and year? Prior to today, there was no indication of an engine or have I ever seen the over heat message come on today. I need to know if I need to take it to a BMW dealership or can it be fixed through the independent car mechanic? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seat belts
The contact owns a 2014 BMW 320I. The contact stated while pulling on the seat belt to fasten the seat belt, the seat belt would not extend. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 40,000.
- Power train · Unknown or other
Timing chain malfunction and power train malfunction
- Engine · Fuel/propulsion system
Timing chain issue that is common with the BMW n20 engines. The chain is starting to loosen and have some slack. Afraid it could brake and jump teeth as it does it so many online horror stories wrecking the car's engine after it breaks and gets sucked into it. I believe a recall should hopefully happen. A sorts of class action lawsuits and settlements but no recall yet.
- Unknown or other
This is a serious problem with the handling of this car in standing water situations. This car immediately begins to hydroplane when it encounters standing water, every time. We had been lucky so far of the numerous instances we had encountered with this vehicle hydroplaning and rotating. Always…
This is a serious problem with the handling of this car in standing water situations. This car immediately begins to hydroplane when it encounters standing water, every time. We had been lucky so far of the numerous instances we had encountered with this vehicle hydroplaning and rotating. Always slowing down when encountering rain to avoid these situations. Tonight 08-13-2022, we were driving on the highway where the posted speed limit was 70mph. We were encountering on and off heavy rain. Crossing a bridge at approximately 15 mph under the speed limit in moderate rain when the car completely lost it's grip on the road and went out of control, like on ice and was unrecoverable. We were hit by a vehicle passing us who was not experiencing the same hydroplaning problem. This has been an ongoing problem with this vehicle and I notified my service advisor at BMW about the problem, but he said it was common and he had even been in an accident with his BMW due to hydroplaning. He said there was nothing they could do about it. The tires were in good condition, recently purchased, and there is not reason this vehicle should not have handled the situation like all of the other vehicles on the road were.(We were the slowest vehicle).
- Engine · Fuel/propulsion system · Unknown or other
i purchased this car in 2014 and since then i keep bringing my car for repairs the dealer keep finding so many problems, every time i take it for service. this car has stalled on me few times, and i almost have an accident with my two grandbabies with me, supposedly the dealer fixed it but few…
i purchased this car in 2014 and since then i keep bringing my car for repairs the dealer keep finding so many problems, every time i take it for service. this car has stalled on me few times, and i almost have an accident with my two grandbabies with me, supposedly the dealer fixed it but few months later it broke again with the same issues, they said it was still under the warranty and i didnt pay for that, but they charge of other problems. i told them from the beginning that this car was almost new when i bought it and ,its was not possible that since then, its been having too many problems, and they were the only one that has been taking care of the car. now iit has scaled, to even more and major issues. such as breaks, tires, alternator drive belt, break pads, fuel injection, , engine oil filter housing gaskets, parkin brake cable clip, brake fluid, differential fluid exchange, battery replace and much more,. and that is why i really need your help. i am very scare of the safety of my love ones, my self and others. the car it has been inspected by the same dealer, where i been taking it since i bought it, for maintenance and mechanical and other issues. my vehicle always have the message (symbol) of either engine, tire. it appears since 2014, it goes away after i have taking it to the dealer.
- Electrical system · Service brakes
Every time it's cold and rains or snows my light comes on for charging malfunction after I turn off the car and turn it back on its fine.
- Air bags
Vehicle displays warning for passenger airbag restraint when started and while driving. Dealer performed a diagnosis and said it IS due to a faulty air bag control module.
- Electrical system · Engine · Fuel/propulsion system
On the night of october 18 2020 around 3:30am I was woken by my next door neighbors notifying me that me 2014 BMW was currently on fire in a uncontrollable blaze. From the engine bay of the car down to my fuel tank and pumps were shooting out flames covering the car itself by the time I was able to…
On the night of october 18 2020 around 3:30am I was woken by my next door neighbors notifying me that me 2014 BMW was currently on fire in a uncontrollable blaze. From the engine bay of the car down to my fuel tank and pumps were shooting out flames covering the car itself by the time I was able to run from my room to my car I can see that the damage was done. I proceeded to call the fire department and put out the fire myself while I waited for them to arrive, I did not drive the car for a total of 8+ hours and it was sitting and parked in front of my drive way. My car showed no signs of catching on fire on its own, it just randomly caught ablaze, after I put out the fire and talked with the fire department from first glance we knew this wasn't arson but a possible electric and or malfunction with the car itself. I contacted my insurance company the next day and told them what happened, they then proceeded to pick up the car the next day via tow truck and took it to a professional to look at what caused it, it was determined that the fire started near the engine bay and as stated before a malfunction with the vehicle (spontaneous combustion), it was then labeled a total loss and my investment was gone.
- Engine
Dealer maintained 90,000 miles check engine light came on , pulled over vehicle shut down and would not start. had vehicle towed to dealership and was told the engine seized. was advised this IS not covered by warranty. trying to work with BMW on this currently
- Seat belts · Seats · Unknown or other
I sat down in my passenger seat getting ready to ride. I then received a message from my car stating 'passenger restraint system' and to go to service center. There IS no service center close to me, especially on a sunday.
- Engine
Was driving, came to a stop and engine stalled. engine would not restart and vehicle could not be moved, had to call tow truck. diagnosed as seized engine due to timing chain failure. car only has 77K miles.
- Air bags
I was involved in an accident on 9/9/20, where my car crashed in to side wall of interstate. Driverside had impact with wall. Curtain airbags deployed successfully. Driver seat airbag came out with blast. They ignited fire and my shirt(dry-fit polo ) burned. I was injured with burn marks on my abdomen. Each burn mark corresponds to whole in aid bag.
- Unknown or other
All rubber seals around the windshield and windows have melted and water IS pouring in all over while driving making it very unsafe while driving. all rubber in the car and outside of the car IS melting. It IS pouring down on all of the electronics in the car as well and filling up the inner light…
All rubber seals around the windshield and windows have melted and water IS pouring in all over while driving making it very unsafe while driving. all rubber in the car and outside of the car IS melting. It IS pouring down on all of the electronics in the car as well and filling up the inner light consul. This IS not a convertible. It IS the faulty rubber all over the car that IS causing enormous problems with safety, please address this as I am very concerned and cannot drive the car anymore but am still paying for it. Thank you
- Engine · Power train
Power tran light went on, brakes lost pressure, engine IS blown. looked up this same year/model BMW and my car fits the recall profile to a tee but my vin wasn't included on the recall list. car was in motion on the highway when everything came to a head apparently. Car shut down and I pulled off the road without incident fortunately. currently at 96,800 miles.
- Engine · Fuel/propulsion system
Car while drive to work all of the sudden started shaking and felt like a miss till lost all power and when I full stopped it died and I was on the shoulder of the highway I check my codes and had injection shutdown and multiple misfires detected and that was around 2 or 3 weeks ago I started…
Car while drive to work all of the sudden started shaking and felt like a miss till lost all power and when I full stopped it died and I was on the shoulder of the highway I check my codes and had injection shutdown and multiple misfires detected and that was around 2 or 3 weeks ago I started researching and found that I should check to see if my timing chain or its guides had any play which it did and a amount as a mechanic in college training was not healthy when it moved side to side about a quarter inch and has fine metal shavings in oil and shiny mark on timing chain
- Visibility/wiper
Got on to the free way ramp sped up and an explosion went off. Air was coming through from sun roof. Pulled the sun roof cover and closed it right away because the glass was all shattered. Some small glass came down to driver and passenger seat. Very scary. Thought someone was shooting at me.
- Engine
TL* the contact owns a 2014 BMW 320I. The contact stated that while starting the vehicle, there was blue smoke coming from the exhaust pipe. The vehicle was taken to BMW of alexandria located at 499 s. Pickett st, alexandria, va 22304, (703) 684-8500, to be diagnosed. The contact was informed that…
TL* the contact owns a 2014 BMW 320I. The contact stated that while starting the vehicle, there was blue smoke coming from the exhaust pipe. The vehicle was taken to BMW of alexandria located at 499 s. Pickett st, alexandria, va 22304, (703) 684-8500, to be diagnosed. The contact was informed that the turbo charger line needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 112,370.
- Exterior lighting
Parking lights and headlights malfunction then turn back on. This happens during the day and during the night. I have changed the light bulbs 3 times and still the problem persist. The problem IS dangerous and seems to be a malfunction with the equipment installed by BMW. Vehicle does this while…
Parking lights and headlights malfunction then turn back on. This happens during the day and during the night. I have changed the light bulbs 3 times and still the problem persist. The problem IS dangerous and seems to be a malfunction with the equipment installed by BMW. Vehicle does this while stationary and while driving. This IS very dangerous as it does turn off during the night while driving and can cause an accident. *tr
- Electrical system
Cd player wouldn't work and screen stays on BMW logo. Head unit needed to be replaced. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with…
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10235202Exterior rear lights do not work.
- 10230722After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
- 10230717For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10215746Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
- 10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10214951The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
- 10214950The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
- 10214256The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212788The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212780Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
- 10212779Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship.
- 10205068Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes.
- 10204656With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10204619BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
- 10204534For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
- 10203340Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
- 10203338The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
- 10203331BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
- 10201140With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10200489TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200249The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
- 10200238Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel.
- 10200228On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
- 10200226Distribution of the following tool will be through the Automatic Tool Shipment Program
- 10199292B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
- 10198899B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
- 10188938COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary position.
- 10186889?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
- 10186227?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
- 10186213N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
- 10184584Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
- 10181231BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
- 10179811EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
- 10179810N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
- 10179009NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
Every BMW 320I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.