2004 BMW 525I

Owner complaints

What owners report most

1. Air bags34
2. Electrical system22
3. Seats17
4. Seat belts14
5. Power train7
6. Structure4
7. Vehicle speed control3
8. Unknown or other3
9. Exterior lighting2
10. Equipment2

Latest complaints

• Dec 3, 2018VA211,000 miFire
  Electrical system · Structure › Body
  On DEC.2 my 2004 BMW 525I was sitting outside my house when it cought on fire at the fuse panel in the trunk on the right fender well. The car had been driven over 100 miles that day. My step-daughter had gotten home at midnight and parked the car. She said the car was fine when she got home at…

  On DEC.2 my 2004 BMW 525I was sitting outside my house when it cought on fire at the fuse panel in the trunk on the right fender well. The car had been driven over 100 miles that day. My step-daughter had gotten home at midnight and parked the car. She said the car was fine when she got home at 3;30 am my neighbor knocked on my door to tell me the car was on fire. The fire department was called to put it out as ever time we would get the fire out it would spark and start again. They reported that it was a mechanical problem that caused the fire.

• May 25, 2018AZ160,000 miFire
  Electrical system › 12v/24v/48v battery › Cables
  TL* the contact owned a 2004 BMW 525I. While the vehicle was parked in the garage, a neighbor noticed that the vehicle was on fire. The fire department was called and extinguished the fire. The fire department stated that the fire was due to a faulty battery cable. The contact stated that the…

  TL* the contact owned a 2004 BMW 525I. While the vehicle was parked in the garage, a neighbor noticed that the vehicle was on fire. The fire department was called and extinguished the fire. The fire department stated that the fire was due to a faulty battery cable. The contact stated that the vehicle was destroyed in the fire. The contact received medical attention due to smoke inhalation. The manufacturer was not notified of the failure. The contact called an unknown local BMW dealer, but they were unable to assist. The failure mileage was 160,000.

• Jul 26, 2017GA184,000 mi
  Electrical system
  Micro power module (mpm) started smoking while driving, causing erratic engine rpm, and causing smoke inside cabin and burnt electronics smell. Complete loss of radio and idrive functionality. Module IS located in trunk under the spare tire. Notified BMW of north america, and they just said that…

  Micro power module (mpm) started smoking while driving, causing erratic engine rpm, and causing smoke inside cabin and burnt electronics smell. Complete loss of radio and idrive functionality. Module IS located in trunk under the spare tire. Notified BMW of north america, and they just said that the car was out of warranty and nothing could be done. I feel that this IS a serious defect that could possibly start a fire. Several BMW online forums have discussed this issue. Others have remedied the problem by relocating the module to a higher place in the trunk. Most of who own these cars do not know that these vehicles have this vulnerability. Vehicle was moving in the early morning when this happened.

• Jul 15, 2017AR158,000 mi
  Air bags · Seat belts · Unknown or other

  Passenger restraint system warning appears each time we get into the vehicle and start the ignition. airbag deployment red icon constantly illuminated on the dashboard. the air conditioning system IS not working properly. the car does not cool or get cold until the car IS in motion. we had a mechanic who we purchased the car from 3 years ago to diagnose the problem but it still continues to not cool properly.

• Jul 7, 2017AZ160,000 miFire1 injury
  Electrical system
  TL* the contact owned a 2004 BMW 525I. The contact stated that the vehicle caught fire and blew up in the garage without warning. The fire department was contacted and stated that the fire was started by the battery cable. A fire report was filed. The contact sustained injuries that required…

  TL* the contact owned a 2004 BMW 525I. The contact stated that the vehicle caught fire and blew up in the garage without warning. The fire department was contacted and stated that the fire was started by the battery cable. A fire report was filed. The contact sustained injuries that required hospitalization. The vehicle was totaled and the contact's home was damaged extensively. The dealer was not contacted. The manufacturer was contacted and stated that it was not their responsibility. Six months prior to the fire, the vehicle was taken to the dealer (chapman BMW in phoenix, ar) where a recall repair of the battery cable was performed. The recall information was lost in the fire. The failure mileage was 160,000.

• Mar 5, 2017CA142,354 mi
  Seat belts

  Passenger restraint system light on,effecting airbag,belt tensioner or belt force limiter. Called BMW was told vin number not in recall how can that be recall IS for 2004 BMW. Cost IS over 1000. Car was stationary.

• Feb 13, 2017NHFire
  Electrical system · Seats
  I really need some assistance. my seat caught on fire while I was driving. the seat heater keeps turning on and occasionally won't go off I've driven the car maybe 35 minutes tops since the seat caught fire 3 weeks ago. BMW north america has tried to assist me, unfortunately the dealers are…

  I really need some assistance. my seat caught on fire while I was driving. the seat heater keeps turning on and occasionally won't go off I've driven the car maybe 35 minutes tops since the seat caught fire 3 weeks ago. BMW north america has tried to assist me, unfortunately the dealers are either booked solid or are capable of fixing this technical a problem. they've agreed to fix everything for free & provide me with a loaner car until the issues are totally resolved BMW does not want my vehicle to catch fire again. I was told not to drive it unfortunately none of the dealership consider a car fire top priority. there IS a huge likelihood it could continue burning without immediate repairs. I wish BMW north america would assist me like they said. I've had 8 bmw's and never have I had an issue . that IS why I've bought bmw's because as long as I did all the scheduled maintenance (a side from this one) my vehicles have been not only reliable but a pleasure to own. I've had very few issues with my current E60 until 3 weeks ago. since then my life has been chaotic borrowing vehicles renting vehicles and relying on others because BMW doesn't prioritize car fires. I need someone to help me otherwise I will have no choice but to continue driving a vehicle that IS a danger to myself as well as my minor child and any other vehicle around me if it were to become fully engulfed in flames. please call me at your earliest convenience so I can be safe . my contact info IS [xxx] [xxx] [xxx] email [xxx] call me day or night I'll be ready to get the vehicle to the proper facility for repair. I have contacted all dealership in new hampshire . tulley BMW said that the repair was beyond their expertise. I spoke to an absolutely clueless gentleman name [xxx] at tulley BMW nashua *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).*jb

• Feb 13, 2017NH118,000 miFire
  Seats
  Literally a couple weeks ago my drivers side seat caught on fire burning a very deep hole through to the front of the seat and burning a hole in my jacked then burning my skin. immediately I notified BMW who was extremely accommodating even helping me schedule a repair appointment..…

  Literally a couple weeks ago my drivers side seat caught on fire burning a very deep hole through to the front of the seat and burning a hole in my jacked then burning my skin. immediately I notified BMW who was extremely accommodating even helping me schedule a repair appointment.. then the dealership closest to me called me and told me they didn't do recalls and they couldn't assist me. after BMW north america authorized this. I had an extra vehicle until last week when my daughter brought our BMW X3 to college with her. they highly suggested we not use the vehicle until its repaired the seat heater keeps intermittently going off and won't turn off and then it starts burning . I've been afraid of driving it because of the frightening burning smell. I wouldn't be writing u if I wasn't between a rock and a hard place by BMW . now I'm without transpo and I have a child with epilepsy who I need adequate reliable transportation for. it difficult being told yes by BMW north america then the dealer won't accommodate you unless you consider replacing your vehicle with a new BMW! I am very upset and disappointed with w

• Nov 3, 2016TN156,000 miFire
  Electrical system · Electronic stability control (esc) · Power train
  I was driving on my way to work and started smelling something burning. all electrical warning lights started lighting up the dash and then displays go blank. passenger compartment was filling up with smoke coming from under glove box. I pulled over and called fire department. we disconnected…

  I was driving on my way to work and started smelling something burning. all electrical warning lights started lighting up the dash and then displays go blank. passenger compartment was filling up with smoke coming from under glove box. I pulled over and called fire department. we disconnected battery and took to BMW. they said micro-processor located in spare tire storage area had shorted out due to water. I don't carry coolers and don't leave my trunk open when it rains. how did water get there. bulletins show that sunroof drains get clogged and water gets into trunk and shorts out electrical. service bulletin says if this happens, customer pay but move electrical to where it can't get wet. So BMW knows it's a problem and can cause a fire but doesn't care to cover repair. now I'm stuck with $1000 repair for micro-processor just to be able to tell what else IS burned up. I have to pay before I will know if it will cost an additional $5,000 to repair. I'm lucky electrical didn't catch fire and burn up entire car. *tr

• Jul 1, 2016VA116,799 mi
  Air bags

  TL* the contact owns a 2004 BMW 525I. While driving various speeds, the air bag warning light was constantly illuminated. The vehicle was taken to a dealer where it was diagnosed that the passenger side seat sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,799.

• Apr 7, 2016RIFire
  Electrical system · Seats
  While driving my 2004 BMW 525I, my right hip started burning. Followed by an odor. When I pulled the car over, I looked to my right & on the back portion of the seat I noticed a burn mark. The seat heater got so hot that it burned my blouse to the seat. I sent an email to BMW who responded they…

  While driving my 2004 BMW 525I, my right hip started burning. Followed by an odor. When I pulled the car over, I looked to my right & on the back portion of the seat I noticed a burn mark. The seat heater got so hot that it burned my blouse to the seat. I sent an email to BMW who responded they would get back to me after asking me to send them my vin #, along with pictures of the seat. I did so, and as of today no one has gotten in touch with me. (?) after purchasing the car brand-new in 2004 this same situation happened to the passenger seat in 2005-06. The seat literally caught on fire with my mother sitting in it. The dealership where I purchased the car in massachusetts respectfully did the right thing and replaced it, "immediately" for me. ~ it IS incomprehensible, that a company such as "B-M-W" IS not only not standing behind this ongoing issue, but refuses to get back in touch with the consumers to come to some resolution of their inferior & damaged product. Which at some point, will cause bodily harm and possibly give someone third degree burns. Maybe it will take a serious injury or dateline nbc to run an undercover program, before BMW manufacturers smarten up & fix this unacceptable issue with a feature we all paid extra to have... The cold weather package. ~In closing; I was once told by other owners I would never go back to any other car once I owned a BMW. I honestly can say this experience has changed my opinion of that. BMW customer service IS outstanding until the warrantees are gone and until there are no more recalls. At least at the corporate level. You have a better chance going back into the dealership who welcomes & values your continued business! What a disappointment from such a high end manufacturer.

• Feb 16, 2016CA
  Engine
  Since 2012, the nightmares begin with trying to get my 525I smogged, from weber BMW fresno under a whooping $500.00. Every time the smog IS due which IS ever 2-YRS the service engine light comes on.... And BMW gives you the code you replace what the code says and then guess what the light comes…

  Since 2012, the nightmares begin with trying to get my 525I smogged, from weber BMW fresno under a whooping $500.00. Every time the smog IS due which IS ever 2-YRS the service engine light comes on.... And BMW gives you the code you replace what the code says and then guess what the light comes back on they keep charging you a diagnostics charge of $130.00 each time and when you get to $500.00 they now know what the problem IS which will cost you around $1000.00 or so. BMW gave him a code for $130.00, he made the repair based on their information and guess what it didn't pass smog. So, my mechanic took it back, service adviser not in who handled the car the first time so their IS another diagnostics fee of $130.00, my mechanic tells them fine just smog it. Well it's been two weeks with the BMW service center, they claim to not know what the problem IS but they need authorization now for additional diagnostics which would bring the total to $520.00, and you guessed it the car still hasn't passed smog. I called to speak to the service manger on 2/11, for assistance and of course he IS going to look into it and call me back. My mechanic says he was last informed this same thing by the service manager but the service adviser said he would need authorization to proceed with the charge of $520.00 in order to do another diagnostics?? ...When in fact all they do IS rake up false charges and codes based on the mileage of your vehicle, you can forget the fact that you keep up the maintenance on your vehicle, it won't matter when the time comes to get your vehicle smog be prepared to be scammed by weber BMW in fresno.

• Feb 8, 2016GA148,000 mi
  Air bags · Seat belts

  I purchased a use 2004 BMW 525I and within 2 days the a message came up indicating passenger side airbag/seat belt issue, remain using your seat belt but see your nearest BMW center.

• Jan 26, 2016NC147,000 mi
  Air bags · Service brakes

  I experienced a rough idle while parked or stopped at light. Independent mechanic said there was a vac leak associated with the brake vac pump which could cause brake damage and/or failure. BMW stated that the recall for this problem was vin specific. #2 passenger restraint and air bag lite are on, same answer from BMW.

• Oct 6, 2015CA130,000 mi
  Electrical system
  TL* the contact owns a 2004 BMW 525I. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle failed to restart until after repeated attempts. The failure occurred whenever the vehicle was in operation. The vehicle was taken to an independent mechanic who stated that…

  TL* the contact owns a 2004 BMW 525I. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle failed to restart until after repeated attempts. The failure occurred whenever the vehicle was in operation. The vehicle was taken to an independent mechanic who stated that the computerized system needed to be replaced. The vehicle not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

• Jun 30, 2015CT160,000 mi
  Electrical system

  Driving down the road and smelled a burning smell. turned off the seat heater. the seat felt very hot on my lower back. when I got to work noticed that the leather was burned through on the drivers left side. you can see the exposed wiring. very dangerous. BMW would not replace. in searching on line, I saw that this IS a common situation on the seat heater element.

• Jun 16, 2015CA47,000 mi
  Air bags
  TL* the contact owns a 2004 BMW 525I. While driving at an unknown speed, the "passenger restraint system fault" message displayed and the passenger side air bag sensor illuminated. The vehicle was taken to an independent mechanic who diagnosed that the passenger side air and restraint systems were…

  TL* the contact owns a 2004 BMW 525I. While driving at an unknown speed, the "passenger restraint system fault" message displayed and the passenger side air bag sensor illuminated. The vehicle was taken to an independent mechanic who diagnosed that the passenger side air and restraint systems were faulty. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The vehicle was not diagnosed or repaired again. The manufacturer was not notified. The failure mileage was 47,000.

• Jun 15, 2015NC143,000 mi
  Air bags

  There were no accident but if there were an accident we may not be protected due to the airbag default message in my car. I think it should be on the recall list .thank you

• Jun 2, 2015NC190,000 mi
  Electrical system
  TL* the contact owns a 2004 BMW 525I. The contact stated that the service indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the lighting wires were zip tied together and the casing was missing. As a result, the lighting assembly on the…

  TL* the contact owns a 2004 BMW 525I. The contact stated that the service indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the lighting wires were zip tied together and the casing was missing. As a result, the lighting assembly on the driver and passenger side would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 190,000.

• May 28, 2015VA106,100 mi
  Air bags · Seat belts · Seats

  I own a 2004 BMW 525I and the passenger side airbag and seat belt sign came on few weeks back. The dealer says its not covered but nhtsa site indicates it IS covered on BMW 525I 2004 vehicles. This dealer IS estimating a $650.00 diagnostic fee to see what need to be done. What can be done to get the passenger side air bag sensor fault issue? My last option IS the junk yard, and never buy a BMW.

• Mar 31, 2015TX
  Air bags
  I own BMW 525I 2004 since 2004. The passenger side airbag sign turn on in 2010 and I contacted the dealer and they refuse to fix it "stating that it IS not a covered item". I came across this site which has this BMW recall on BMW 525I 2004 vehicles. I called into the dealer again and tell them…

  I own BMW 525I 2004 since 2004. The passenger side airbag sign turn on in 2010 and I contacted the dealer and they refuse to fix it "stating that it IS not a covered item". I came across this site which has this BMW recall on BMW 525I 2004 vehicles. I called into the dealer again and tell them about the recall, but they still refuse to service and stated that it IS not covered for your particular vehicle. according to this site MY04 through MY06 subject vehicles built through 11/30/05 have the passenger side air bag sensor fault issue. this IS a very critical safety equipment as in case of any incident, air bag will not deploy. Please help me as you are the safety grail for autos. *tr

• Feb 26, 2015SC118,000 mi
  Air bags
  TL* the contact owns a 2004 BMW 525I. The contact stated that the passenger restraint system, fault in passenger restraint system affecting air bag, and belt tensioner/belt force limiter warning lights were continuously illuminated. The vehicle was not diagnosed or repaired. The manufacturer was…

  TL* the contact owns a 2004 BMW 525I. The contact stated that the passenger restraint system, fault in passenger restraint system affecting air bag, and belt tensioner/belt force limiter warning lights were continuously illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact about nhtsa campaign number: 08v384000 (air bags); however, the statute of limitation surpassed and the vehicle was no longer eligible for the repairs. The approximate failure mileage was 118,000.

• Dec 6, 2014TN150,000 mi
  Exterior lighting · Visibility/wiper
  Very unpleasant experience with the decisions of BMW upon this car and its headlights. Any car of this chassis E60 from the dates 2004-2010 have rotting problems with the wiring on the inside of the headlights. Asking around did not help my situation one bit at all. All the wires on the inside of…

  Very unpleasant experience with the decisions of BMW upon this car and its headlights. Any car of this chassis E60 from the dates 2004-2010 have rotting problems with the wiring on the inside of the headlights. Asking around did not help my situation one bit at all. All the wires on the inside of the headlight have been stripped since the insulation surrounding them have been degraded down. Causing shorts, massive problems with adaptive headlights, etc. Googling this found thousands of others frustrated all across online forum discussions about the same problem. something needs to be done about this, you cannot drive on these for too long. My adaptive headlights failing put my security at risk when I relied on them to help me while driving. *tr

• Jun 19, 2014NC209,000 mi
  Air bags

  TL* the contact owns a 2004 BMW 525I. The contact stated while starting the ignition, the front seat passenger air bag warning indicator illuminated until the engine was turned off. The failure recurred two times. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the defect. The approximate failure mileage was 209,000.

• Jun 17, 2014MD44,400 mi
  Seats

  Driver's seat burned, leaving a charred hole in the leather approx 1" x 5 " near drivers left hip area on seat back, most likely by seat heating element malfunction. The biggest concern IS that this happened in june in maryland - - where it IS hot. I did not have the seat heater on. This must have happened while the car was parked in my garage. This IS very strange and deserves investigation. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• BMW airbag light illumination

  EA08001Opened Jan 4, 2008Closed Dec 31, 2008Recall 08V384000
  BMW IS conducting a safety recall campaign on approximately 200,000 MY04 through MY06 subject vehicles built through 11/30/05 to correct the front passenger seat air bag occupant detection mat. The specific vehicles included in the recall aremy04- 06/ 5-series with standard and sport seats, my04-06/ x3-series and…

  BMW IS conducting a safety recall campaign on approximately 200,000 MY04 through MY06 subject vehicles built through 11/30/05 to correct the front passenger seat air bag occupant detection mat. The specific vehicles included in the recall aremy04- 06/ 5-series with standard and sport seats, my04-06/ x3-series and MY06/ 3-series with sport seats. In addition, BMW will extend the warranty coverage of the passenger seat air bag occupant detection mat to 10-year/unlimited mileage on approximately 120,000 remaining my04-06 subject vehicles built through 11/30/05. The specific vehicles included in the extended warranty are my 06/ 6 series, my 06/ 3-series with standard seats, my04-05/ Z4, my04-06/ 7 series, my 06/ X5, and my04-06/ 5-series with comfort seats.the average frequency of failures among the extended warranty groups was less than 1/7TH of the recall vehicle groups.please see bmw's 08v-384 recall notification for further detailsdepending on seat configuration and vehicle geometry, the occupant detection mat can fatigue during use depending on the manner and frequency of the front passenger's entry and exit.specifically, over time, micro-cracks could develop in the side flanks of the mat causing a broken circuit.a brokencircuit can lead to the deactivation of the passenger air bag and the illumination of both the air bag warning light and the passenger air bag light.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249437The basic conditions for initializing the power windows are not met.
• 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
• 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
• 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
• 10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10182619Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
• 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
• 10162428Various Electrical Problems Caused by Water Ingress. Water ingress into the luggage compartment may cause various electrical problems or faults associated with the MPM (Micro Power Module); PDC (Park Distance Control); M-ASK (Multi-Audio System Controller); CCC (Car Communication Computer); CID (Control Information Display); TCU (Telematics Control Unit); LOGIC-7 (Top Hi-Fi); RDC (Tire Pressure Monitor) or SDARS (Satellite Radio Receiver) control modules. In most cases, the water collects in the spare wheel recess. CAUSE: Insufficient sealing may allow water to enter the luggage compartment due to the vacuum generated while driving.
• 10151335Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
• 10151323ELV Does Not Release. The customer complains of a no-crank, no-start situation. The condition may be intermittent. The ELV (Electric Steering Lock) warning is shown in the Instrument Cluster.
• 10151119SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
• 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
• 10151023Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10150385"CCC - ""Please Insert Navigation DVD"" Appears on CID. The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"
• 10150330"Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
• 10150130The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10150099N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable.
• 10150065"BMW NA has agreed to extend the emissions warranties of the turbocharger's wastegate to: ??8 years or 82,000 miles, whichever occurs first, as determined from the vehicle's original in-service date select the ""Vehicle Comment"" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member's vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage."
• 10149605Battery Replacements. A failed battery in the vehicle is being replaced with a battery of a different size and type, which can lead to additional labor to retrofit the differently sized battery. CAUSE In the past, the 110 AH Lead acid battery was not available. The 90/92 AH AGM battery was installed as an alternative replacement; this required retrofitting.
• 10149589"N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked (""wet"") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the ""N54 Engine Diagnostic Fault Tree"" file (the current version ""02_14_13"" is found as a PDF attachment to SI B12 55 06)."
• 10149382iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149279Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
• 10148423Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
• 10148376Previously assigned radio channels to the satellite radio "Presets" list have been erased and radio channels selected from the list "All channels" menu cannot be stored in the "Presets" list. The problem occurred after the recently implemented Sirius/XM channel lineup change. The data handling between the satellite radio receiver (SDARS-Exbox) and the Car Communication Computer (CCC head unit) has been corrupted.
• 10148276Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
• 10148273Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
• 10148194iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
• 10148135ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
• 10148120Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
• 10148101iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
• 10148034"Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is ""aged."" When energy diagnosis identifies the battery as ""aged,"" it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, ""07 Battery Basics."""
• 10148018"?SI B01 09 14 September 2014 WarrantiesWarranties This Service Information bulletin supersedes SI B01 09 14 dated August 2014. Please read this Service Information bulletin in its entirety, the content has been completely updated. designates changes to this revision SUBJECT Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat: Limited Warranty Extension to 15 years Without Mileage Limitation. INFORMATION BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the Supplemental Restraint System's (SRS) front passenger air bag seat occupancy sensor (OC3) mat on certain model BMW vehicles to: 15 years without mileage limitation as determined by the vehicle's original in-service date. This ""component-specific"" limited warranty extension applies to defects in materials and workmanship. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. No immediate repair is required unless the BMW vehicle is currently experiencing this problem. This extended limited warranty coverage does not apply to vehicles affected by the following Recall Campaign: Recall 13V-564: E90, E91 Front Passenger Air Bag Seat Occupancy Sensor MatRecall 13V-564: E60, E61,E65, E66 Front Passenger Air Bag Seat Occupancy Sensor MatSI B65 08 14Recall Campaign 13V-564: Replace Front Passenger Air Bag Seat Occupancy Sensor (E60, E61, E65, E66)Recall 13V-564: E65,E66 Front Passenger Air Bag Seat Occupancy Sensor Mat (E65, E66)Recall 13V-564: Front Passenger Air Bag Seat Occupancy Sensor Mat for Sport Seat (E60, E61, E65, E66)Recall 13V-564: E53 Repair Front Passenger Air Bag Seat Occupancy Sensor MatThe extended limited warranty coverage also does not apply to: ??Vehicles with other seat options, and ??E60 (M5) vehicles Note: Please refer to SI B65 75 06 for the limited warranty extension information that applies to previous models. Customer Notification Letter - VIN and Component-specific Warranty Extension Even tho
• 10148010ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
• 10147953"ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
• 10147945Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
• 10147941ELV Does Not Release. Cause 1: The steering column is held against the steering lock because of torque from the steering gear. In such cases, a yellow check control warning (CC ID# 187) is shown in the instrument cluster, but no faults are stored. Cause 2: Communication fault in the CAS (Car Access System) and ELV system network and/or battery low. The problem may cause the ELV warning to be displayed in yellow or red.
• 10147837"The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK (Multi Audio System Controller) in 2006 so the customer does not have to manually accept the ""Disclaimer"" screen each time. Older vehicles prior to the production dates listed above that are programmed with ISTA/P 2.52 or higher will also get this enhancement. WARRANTY INFORMATION Not applicable."
• 10147758This Service Information bulletin supersedes SI B07 03 14 dated May 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
• 10147624This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

Every BMW 525I model year

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