2007 BMW 550I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2007 BMW 550I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2007 BMW 550I. Newest first.
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and…
Risk and remedy
Risk
Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy
BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
On certain vehicles equipped with V8 engines, in conditions of below freezing temperatures combined with low humidity, it IS possible for electrostatic discharge to occur at the fuel rails. if this were to occur, the engine electronic control unit (ecu) could be affected so that engine stalling could result.
Risk and remedy
Risk
If stalling were to occur, the driver may not be able to maintain vehicle speed or accelerate and the power steering could fail increasing the risk of a crash.
Remedy
Dealers will attach two ground cables in the engine compartment free of charge. the recall began on october 29, 2007. owners may contact BMW at 1-800-831-1117.
Owner complaints
37 complaints3 involved a crash1 involved a fire
What owners report most
Latest complaints
- Engine
The vehicle is Burning a lot of oil due to the valve stem seals. Because of how the engine was designed. Since 2011 to 2018 was a law suit of the same engine since 2000 of the N62 V8 Engine of BMW. Smoke of oil comes out the exhaust and BMW cannot fix the issue they designed.
- Air bags
Car has faulty passenger seat occupancy sensor matt. Recall for this issue was done in 2014 - the recall called for inspection and possible replacement. In the instance of my car the matt was inspected and not-replaced. The matt now appears to be faulting as the passenger airbag off light (for…
Car has faulty passenger seat occupancy sensor matt. Recall for this issue was done in 2014 - the recall called for inspection and possible replacement. In the instance of my car the matt was inspected and not-replaced. The matt now appears to be faulting as the passenger airbag off light (for children etc.) IS on even with full grown adults sitting in the seat. Seems to be that the airbag will not go off even when it should. BMW issues numerous warranty extensions for the 04-10 E60 5 series and seems to be a widely reported issue. In the instance of my vin the recall was conducted (but the matt not replaced) and the problem the recall aimed to correct for IS occurring. I would suggest another recall or an extension of warranty for all vehicles that had this recall done as not every car had the faulty part replaced.
- Exterior lighting
The insulation wiring deteriorated causing the passenger headlight to stop working while driving on the freeway
- Engine · Unknown or other
Oil leaks due to improperly fitting valve stem seals. this IS a manufacturer defect rendering the car constantly leaking oil and virtually in danger of complete engine failure
- Exterior lighting
Wiring in headlight assemblies shorts out because of degraded defective wiring insulation. Headlights can immediately fail while driving at night. Passenger side headlight failed. *tr
- Engine
Excessive exhaust smoke when vehicle IS idling... White smoke. the oil seems to collect somewhere in the engine while idling and continues to smoke for a while, after idling and in motion. the smoking seems to be worse when idling on an incline or decline. this has been going on a while. I…
Excessive exhaust smoke when vehicle IS idling... White smoke. the oil seems to collect somewhere in the engine while idling and continues to smoke for a while, after idling and in motion. the smoking seems to be worse when idling on an incline or decline. this has been going on a while. I thought there was a recall due to this problem being prevalent with this 8 cyl engine. I am just now reporting this issue but it's been ongoing for a couple years now. *tr
- Electrical system · Exterior lighting
Was replacing H7 headlamps and discovered all of the insulation on the wiring inside both headlight assemblies had disintegrated and both assemblies contained multiple bare wires. This could result in a short or blowing a fuse when driving making headlamps stop working. Could easily cause an…
Was replacing H7 headlamps and discovered all of the insulation on the wiring inside both headlight assemblies had disintegrated and both assemblies contained multiple bare wires. This could result in a short or blowing a fuse when driving making headlamps stop working. Could easily cause an accident. Or car could catch on fire due to short circuit. I have googled this and found many many similar complaints. A recall should have already been voluntary on BMW USA or forced by the ntsb. Extremely dangerous situation.
- Electrical system · Engine
I pulled my battery to charge it and now I'm getting a wheel lock alarm which will not allow my car to start. It IS in my drive way same as when I last used it. It ran fine prior to charging my battery.
- Exterior lighting
Experience "highbeam malfunction" warning light. Inspected the headlamps (E60 adaptive xenon part # 6312710157). The driver's side low-beam halogen melted through reflector. Inspected wiring and the sheathing / jacket were disintegrating causing short circuiting. Upon further research, this IS a…
Experience "highbeam malfunction" warning light. Inspected the headlamps (E60 adaptive xenon part # 6312710157). The driver's side low-beam halogen melted through reflector. Inspected wiring and the sheathing / jacket were disintegrating causing short circuiting. Upon further research, this IS a result of bmw's use of biodegradable materials in mid-200's cars. Not only IS this a fire hazard, the only remedy IS to get a new headlamp set (~$1300 each)
- Steering
The steering lock malfunction light IS on. This indicator light came while the car was stationary.
- Engine
TL* the contact owns a 2007 BMW 550I. After the vehicle was taken in for inspection, the technician observed oil leaking from the engine. The contact was informed that the valve cover gasket, timing chain cover, alternator bracket, and oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Steering
From time to time I am getting a yellow warning light indicating elv blocked and sometimes preventing me from starting the car. Was on the side of the highway and was stranded many times. Very frustrating and dangerous.
- Air bags
Sensor and control module flaw. *tr
- Air bags
TL* the contact owns a 2007 BMW 550I. the contact stated the front passenger side air bag warning light illuminated on the instrument panel. The manufacturer was not contacted. there was no diagnosis completed on the vehicle. the failure mileage 76,000 and the current mileage was 87,000. ..Updated 08/11/14 *cn
- Air bags · Seats · Unknown or other
I recently contacted my local BMW of honolulu dealership (808) 597-1225, inquiring the recall nhtsa campaign number: 13v564000. I was informed solely based on my vin number, I'm not eligible for repair, even though my airbag warning light IS on. How can this be justified? My safety and my families…
I recently contacted my local BMW of honolulu dealership (808) 597-1225, inquiring the recall nhtsa campaign number: 13v564000. I was informed solely based on my vin number, I'm not eligible for repair, even though my airbag warning light IS on. How can this be justified? My safety and my families safety IS on the line, but because a number, I'm not covered? On top of this issue, I will be shipping my vehicle, but the local shipping company will not ship any vehicle that has warning lights on unless it can be verified by a certified mechanic that the car IS safe to drive. Please advice me on what I can do. *tr
- Air bags
TL* the contact owns a 2007 BMW 550I. The contact stated while starting the ignition, the air bag warning indicator remained illuminated. There was a recall related to the failure under nhtsa campaign ID number 13v564000 (air bags) but the vin was not included. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 76,400.
- Air bags
TL* the contact owns a 2007 BMW 550I. The contact stated the seat belt warning light illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated that the occupant detection mat would have to be replaced. The manufacturer was made aware of the failure and stated the vin was…
TL* the contact owns a 2007 BMW 550I. The contact stated the seat belt warning light illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated that the occupant detection mat would have to be replaced. The manufacturer was made aware of the failure and stated the vin was not included in nhtsa campaign number: 13v564000 (air bags). The vehicle was not repaired. The approximate failure mileage was 82,000.
- Air bags · Exterior lighting
TL* the contact owns a 2007 BMW 550I. The contact stated that the driver and passenger's side headlight wires were melted. There was also an intermittent tail light malfunction warning message. The contact inspected the tail lights and noticed they were illuminating properly. Additionally, the…
TL* the contact owns a 2007 BMW 550I. The contact stated that the driver and passenger's side headlight wires were melted. There was also an intermittent tail light malfunction warning message. The contact inspected the tail lights and noticed they were illuminating properly. Additionally, the passenger's side restraint warning light was illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was not available. The approximate failure mileage was 90,000.
- Service brakes
Brake failure at low speed on an descending incline (driveway) pumped brakes rapidly and brakes held traction. Later that day 10/08/13 brakes failed on low speed on the descending street. On 10/09/13 when driving in freeway traffic, I again had to swerve in order to avoid a rear end collision no…
Brake failure at low speed on an descending incline (driveway) pumped brakes rapidly and brakes held traction. Later that day 10/08/13 brakes failed on low speed on the descending street. On 10/09/13 when driving in freeway traffic, I again had to swerve in order to avoid a rear end collision no warning lights were activated, no service lights were activated at all 3 incidents. On 10/10/13, I took the car in to check on the problem and was told that the car's master brake cylinder, brake booster and brake vacuum pump needed to be replaced for an excess of $2500 for safety issue that was noted in an earlier recall. I called BMW customer service and was told my particular vin number was not covered in the general recall and my only recourse was to inform nhtsa, which I am doing. *tr
- Service brakes
First incident 10/08/13:brake failure at low speed on an descending incline (driveway) pumped brakes rapidly and brakes held traction. later that day 10/08/13 brakes failed on low speed on the descending street. On 10/09/13 when driving in freeway traffic, I again had to swerve in order to avoid a…
First incident 10/08/13:brake failure at low speed on an descending incline (driveway) pumped brakes rapidly and brakes held traction. later that day 10/08/13 brakes failed on low speed on the descending street. On 10/09/13 when driving in freeway traffic, I again had to swerve in order to avoid a rear end collision no warning lights were activated, no service lights were activated at all 3 incidents. on 10/10/13, I took the car in to check on the problem and was told that the car's master brake cylinder, brake booster and brake vacuum pump needed to be replaced for an excess of $2500 for safety issue that was noted in an earlier recall. I called BMW customer service and was told my particular vin number was not covered in the general recall and my only recourse was to inform nhtsa, which I am doing. *tr
- Steering
Steering malfunction. do not continue driving. big red sign to stop car. *tr
- Equipment adaptive/mobility · Exterior lighting · Steering
About 3 months ago I bought a 2007 BMW 550I with 29,802 miles. when a large red steering lock light appeared on the dash, as well as, the center console computer had instructions "not to turn the engine off". the car operated normally just with an uncomfortable big red light on my dash. before…
About 3 months ago I bought a 2007 BMW 550I with 29,802 miles. when a large red steering lock light appeared on the dash, as well as, the center console computer had instructions "not to turn the engine off". the car operated normally just with an uncomfortable big red light on my dash. before calling the BMW dealer I decided to do some research on the internet. I have found dozens of BMW forums referencing steering wheel lock malfunctions. most were ranging from updating computers to steering column replacements. I took the car to the BMW dealer as he gave me a loaner and took my car for the night. the following day he called me in and told me I needed to fix this problem that would cost me $700 or the steering might lock up on me during driving. with this many similar complaints it sounds like there might be a recall on the BMW steering lock? *tr
- Seat belts
TL* the contact owns a 2007 BMW 550I. The contact stated that the srs warning lamp illuminated. The contact mentioned that the passenger would have the seat belt on, but it would indicate that there was a restraint malfunction. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 43,000 and the current mileage was 43,500.
- Steering
The active steering malfunction takes place every time the vehicle IS started. the dealership has run full diagnostics and have come up with no errors. the only solution IS to replace the steering column which IS in excess of $5,000. I am worried the system IS going to lock up in whole and lose steering capabilities. *Tr
- Wheels
I own a 2007 BMW 550I sport. I ran over a raised road marker while in atlanta and ruptured the side walls of both left side tires, while also bending the factory 18" rims. In my judgment the contact was not significant enough to cause the damage that occurred. Once I had the tires removed I noticed…
I own a 2007 BMW 550I sport. I ran over a raised road marker while in atlanta and ruptured the side walls of both left side tires, while also bending the factory 18" rims. In my judgment the contact was not significant enough to cause the damage that occurred. Once I had the tires removed I noticed that the inside portion of each rear tire was worn down to the metal mesh embedded in the tire. The outer portion of the tires showed at least another 10K miles on them. This was/is very disconcerting and alarming to me. I see it as a design flaw, and a significant safety concern. One should not have to have their car lifted into the air every 3-6K miles to inspect for this issue. This IS a $60K + automobile. While extremely satisfied with some aspects of the vehicle, and satisfied with others, this IS a deal breaker for me. If I ever recommend a BMW 550I to anyone, it will be with the caveat of be careful when it comes to the factory wheels and any type of tire that you mount on it because of the ongoing rear alignment issues. I had the same exact problems with an otherwise great 99' 525I sport. The realignment wore out 2 michelin pilot sports/rear in less than 10K miles. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
- 10182619Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
- 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
- 10162428Various Electrical Problems Caused by Water Ingress. Water ingress into the luggage compartment may cause various electrical problems or faults associated with the MPM (Micro Power Module); PDC (Park Distance Control); M-ASK (Multi-Audio System Controller); CCC (Car Communication Computer); CID (Control Information Display); TCU (Telematics Control Unit); LOGIC-7 (Top Hi-Fi); RDC (Tire Pressure Monitor) or SDARS (Satellite Radio Receiver) control modules. In most cases, the water collects in the spare wheel recess. CAUSE: Insufficient sealing may allow water to enter the luggage compartment due to the vacuum generated while driving.
- 10152289"?CLASS ACTION LAW SUIT SETTLEMENT: WATER INTRUSION AND ACCUMULATION IN THE TRUNK (E60)/REAR CABIN WELL AREA (E61). INFORMATION BMW of North America, LLC (?BMW NA?) is has entered into a court approved ?nationwide settlement? with this Class Action?s lawsuit plaintiffs. Class Allegations In their complaint, the plaintiffs allege that:Model Year 2004 to 2010 BMW 5 Series E60 (Sedans) and Model Year 2006 to 2010 E61 (Sport Wagons) vehicles (""Preliminary Class Vehicles"") have defectively designed sunroofs drains which, if they become clogged, causes water intrusion and accumulation in the trunk/rear cabin well area of these vehicles. As a result, over time, this can potentially damage the electrical components and wiring that is located in the lowest part of the well area. Final Settlement Class Vehicles US specification Model Year 2007 to 2010 BMW 5 Series E60 (Sedans) and E61 (Sport Wagons) vehicles (""Final Settlement Class Vehicles"") registered and operated in the US (including Puerto Rico). Cass Members US residents (including Puerto Rico) who purchased or leased a Class Vehicle. Settlement Terms for Final Settlement Class Vehicles For eligible vehicles, the free inspection is available one-time (repair/claim dates) beginning on 8/28/2017 but no later than the extended date of 11/21/2018, Class Members will be permitted to bring their Class Vehicle to an authorized BMW center to have the free one-time inspection and control module relocation procedure performed. SI B01 28 17 (DC 54 12 90 01 00) CLASS ACTION LAWSUIT SETTLEMENT: WATER INTRUSION AND ACCUMULATION IN THE TRUNK (E60)/REAR CABIN WELL (E61) AREA, MAY APPLY. FOR ELIGIBLE VEHICLES, AN INSPECTION AND APPLICABLE CORRESPONDING REPAIRS ARE AVAILABLE ONE-TIME (REPAIR/CLAIM DATES) BEGINNING ON 8/28/2017 BUT NO LATER THAN THE EXTENDED DATE OF 11/21/2018. CLASS ACTION LAWSUIT SETTLEMENT: WATER INTRUSION AND ACCUMULATION IN THE TRUNK (E60)/REAR CABIN WELL (E61) AREA, SERVICE INFORMATION BULLETIN SI
- 10151335Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
- 10151323ELV Does Not Release. The customer complains of a no-crank, no-start situation. The condition may be intermittent. The ELV (Electric Steering Lock) warning is shown in the Instrument Cluster.
- 10151119SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
- 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
- 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10151023Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
- 10150385"CCC - ""Please Insert Navigation DVD"" Appears on CID. The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"
- 10150330"Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
- 10150130The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
- 10150099N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable.
- 10150065"BMW NA has agreed to extend the emissions warranties of the turbocharger's wastegate to: ??8 years or 82,000 miles, whichever occurs first, as determined from the vehicle's original in-service date select the ""Vehicle Comment"" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member's vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage."
- 10149605Battery Replacements. A failed battery in the vehicle is being replaced with a battery of a different size and type, which can lead to additional labor to retrofit the differently sized battery. CAUSE In the past, the 110 AH Lead acid battery was not available. The 90/92 AH AGM battery was installed as an alternative replacement; this required retrofitting.
- 10149589"N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked (""wet"") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the ""N54 Engine Diagnostic Fault Tree"" file (the current version ""02_14_13"" is found as a PDF attachment to SI B12 55 06)."
- 10149382iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
- 10149279Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10148423Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
- 10148376Previously assigned radio channels to the satellite radio "Presets" list have been erased and radio channels selected from the list "All channels" menu cannot be stored in the "Presets" list. The problem occurred after the recently implemented Sirius/XM channel lineup change. The data handling between the satellite radio receiver (SDARS-Exbox) and the Car Communication Computer (CCC head unit) has been corrupted.
- 10148276Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
- 10148273Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
- 10148194iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
- 10148166N62TU: EDK Throttle Potentiometer Faults - Diagnostic. The "Service Engine Soon" and DSC/DTC warning lights are illuminated. Engine enters the power reduction ("fail-safe") mode. The following intermittent and "currently not present" EDK related faults may be stored in DME fault memory: ? 2CF8 - Throttle valve potentiometer, signal; and /or? 2CF9 - Throttle valve potentiometer 1, signal; and/or ? 2CFA - Throttle valve potentiometer 2; signal. In most cases DSC fault 5F77 (DME invalid data) may also be stored in DSC control module. These faults are sporadic and usually not reproducible. Resistance fluctuation in the EDK harness connector is causing an interruption of the EDK signal.
- 10148135ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
- 10148120Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
- 10148101iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
- 10148034"Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is ""aged."" When energy diagnosis identifies the battery as ""aged,"" it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, ""07 Battery Basics."""
- 10148018"?SI B01 09 14 September 2014 WarrantiesWarranties This Service Information bulletin supersedes SI B01 09 14 dated August 2014. Please read this Service Information bulletin in its entirety, the content has been completely updated. designates changes to this revision SUBJECT Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat: Limited Warranty Extension to 15 years Without Mileage Limitation. INFORMATION BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the Supplemental Restraint System's (SRS) front passenger air bag seat occupancy sensor (OC3) mat on certain model BMW vehicles to: 15 years without mileage limitation as determined by the vehicle's original in-service date. This ""component-specific"" limited warranty extension applies to defects in materials and workmanship. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. No immediate repair is required unless the BMW vehicle is currently experiencing this problem. This extended limited warranty coverage does not apply to vehicles affected by the following Recall Campaign: Recall 13V-564: E90, E91 Front Passenger Air Bag Seat Occupancy Sensor MatRecall 13V-564: E60, E61,E65, E66 Front Passenger Air Bag Seat Occupancy Sensor MatSI B65 08 14Recall Campaign 13V-564: Replace Front Passenger Air Bag Seat Occupancy Sensor (E60, E61, E65, E66)Recall 13V-564: E65,E66 Front Passenger Air Bag Seat Occupancy Sensor Mat (E65, E66)Recall 13V-564: Front Passenger Air Bag Seat Occupancy Sensor Mat for Sport Seat (E60, E61, E65, E66)Recall 13V-564: E53 Repair Front Passenger Air Bag Seat Occupancy Sensor MatThe extended limited warranty coverage also does not apply to: ??Vehicles with other seat options, and ??E60 (M5) vehicles Note: Please refer to SI B65 75 06 for the limited warranty extension information that applies to previous models. Customer Notification Letter - VIN and Component-specific Warranty Extension Even tho
- 10148010ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
- 10147953"ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
- 10147945Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
- 10147941ELV Does Not Release. Cause 1: The steering column is held against the steering lock because of torque from the steering gear. In such cases, a yellow check control warning (CC ID# 187) is shown in the instrument cluster, but no faults are stored. Cause 2: Communication fault in the CAS (Car Access System) and ELV system network and/or battery low. The problem may cause the ELV warning to be displayed in yellow or red.
- 10147837"The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK (Multi Audio System Controller) in 2006 so the customer does not have to manually accept the ""Disclaimer"" screen each time. Older vehicles prior to the production dates listed above that are programmed with ISTA/P 2.52 or higher will also get this enhancement. WARRANTY INFORMATION Not applicable."
Every BMW 550I model year
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