2011 BMW 550I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2011 BMW 550I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 BMW 550I. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…
Risk and remedy
Risk
If the circuit board were to overheat, it can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly…
Risk and remedy
Risk
Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
Remedy
BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i…
Risk and remedy
Risk
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
84 complaints1 involved a crash11 involved a fire
What owners report most
Latest complaints
- Service brakes
1. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. 2. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are…
1. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. 2. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. I am reporting safety issues that were never addressed by BMW North America, and for which I received no notification. Although I purchased my vehicle used, I registered it with BMW USA. The vehicle is out of warranty, but it is affected by the conditions described in SIB 34 05 17 and SIB 31 01 12. BMW USA is refusing to correct these defects, despite their clear safety implications. I was never informed of these issues by BMW USA.
- Electrical system · Engine · Structure › Body
My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last…
My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last seven digits of my VIN are [XXX] . You can reach me at [XXX] or via email at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine and engine cooling
The contact owns a 2011 BMW 550I. The contact stated that oil was leaking from the vehicle. The engine warning light was illuminated. The vehicle was taken to the local dealer, who declined to service the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and…
The contact owns a 2011 BMW 550I. The contact stated that oil was leaking from the vehicle. The engine warning light was illuminated. The vehicle was taken to the local dealer, who declined to service the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. No additional assistance was provided. The failure mileage was approximately 70,000.
- Electrical system · Power train · Unknown or other
Vehicle displays Transmission Malfunction & DSC and xDrive malfunction, this vehicle is available upon request for inspection. Currently been to two dealerships and all I got from the first dealership is to replace transmission at 59k mile. I purchased a used transmission same problem exist in the…
Vehicle displays Transmission Malfunction & DSC and xDrive malfunction, this vehicle is available upon request for inspection. Currently been to two dealerships and all I got from the first dealership is to replace transmission at 59k mile. I purchased a used transmission same problem exist in the replacement transmission. As I was driving on highway, the transmission began displaying message above and caused the vehicle suddenly slow down without warning lights causing me to avoid an accident by pulling over to avoid being rear ended. The problem has been reproduced by dealer: tech and service advisors manager( authorized to drive) and he charge me for a tow even after I mention to him I have AAA if he needs it. Service manager stated that it may need the mechatronics unit which $4k for part but they’re unsure because they didn’t take it apart but it’s a known issue. They mention that it’s a known problem for the TCM (mechatronic valve throttle body control module to go bad). Manufacturer has not inspected vehicle. So currently it’s at BMW of Owings Mills get a second opinion.
- Electrical system
Vehicle was parked while running errands, returned to leave and it would not start. Went to trunk to check battery connection and found that the positive battery cable had burnt in two where it connects to cable that runs to the engine compartment. Carpet cover and sound deadening coating had burnt…
Vehicle was parked while running errands, returned to leave and it would not start. Went to trunk to check battery connection and found that the positive battery cable had burnt in two where it connects to cable that runs to the engine compartment. Carpet cover and sound deadening coating had burnt and cable fell through trunk floor on top of gas tank. Car was towed and insurance refused to replace what caused fire, only what burnt from source ie. carpet cover and floor but not wiring. BMW dealer reports they don’t know what caused cable to overheat.
- Engine
The contact owns a 2011 BMW 550I. The contact stated that after having an oil change performed, he noticed white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed with a stem valve cover failure. The contact was informed that the valve…
The contact owns a 2011 BMW 550I. The contact stated that after having an oil change performed, he noticed white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed with a stem valve cover failure. The contact was informed that the valve cover needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.
- Unknown or other
I purchased this car from a used dealer ship, drove it for less than a month. Then it started misfiring. I paid the car off in cash so I decided to change all of the coils and spark plugs so I did that outta my own pocket also. They put an insert inside of my 2nd spark plug so I need up getting it…
I purchased this car from a used dealer ship, drove it for less than a month. Then it started misfiring. I paid the car off in cash so I decided to change all of the coils and spark plugs so I did that outta my own pocket also. They put an insert inside of my 2nd spark plug so I need up getting it out and it wasn’t even a spark plug to my car. I was driving and it locked up the engine on me. I have a free engine replacement on this car right ? Any recalls that can fix this problem for me
- Power train · Unknown or other · Vehicle speed control
I started my car to drive to an appointment and noticed that the car was jerking/bucking as I pulled out of my driveway onto the main road. I was unable to accelerate appropriately for oncoming traffic behind me because the car was jerking violently and it was a bit scary since this had not…
I started my car to drive to an appointment and noticed that the car was jerking/bucking as I pulled out of my driveway onto the main road. I was unable to accelerate appropriately for oncoming traffic behind me because the car was jerking violently and it was a bit scary since this had not happened before. This continued for several days, primarily when I would attempt to drive the car in the morning. On one occasion the drive train malfunction light illuminated as I was making my way to an appointment at the Veterans Administration and I had to gingerly turn the car around and head back home. Someone could have ran into me because the car didn't have much power. What followed next was the inability to get my car to move when it was placed in reverse. I took the car to the dealership and was told that the car's transmission needs to be replaced ($11,000) because the car is trying to drive in reverse and first gear at the same time. What?!! In over 20 years of servicing BMW's, they have never seen a situation like this. I don't believe I should bear the cost for this when I bought a pretty expensive car in good faith, which has only 80,000 miles.
- Engine · Power train · Seat belts
Drivetrain malfunction comes on dash, due to timing chain being out of "time" meaning that the cranshaft and chain has move out of place, this repair IS estimated to cost about 10K, other vehicles of the this type are also included, the recall from BMW IS call the "N63 customer service packet", N63…
Drivetrain malfunction comes on dash, due to timing chain being out of "time" meaning that the cranshaft and chain has move out of place, this repair IS estimated to cost about 10K, other vehicles of the this type are also included, the recall from BMW IS call the "N63 customer service packet", N63 IS the kind of engine that this car and other in similar series and years are known and innevidatable to prevent since its a manufacturer mistake. I personally lost out on a lot of money due to the problem that landed in my hands.
- Exterior lighting
light assembly has became compromised with moisture , casued a total light failure ! repair cost is $4000.00
- Power train
BMW said they replaced the stem seal or valve seal around 50K miles I got the car around 69K mile and after it hit 90K mile I started to see some smoke I really didnt pay attention until one day I was coiming out of my house then that's when I seen the bluish smoke I called BMW and said if the shop…
BMW said they replaced the stem seal or valve seal around 50K miles I got the car around 69K mile and after it hit 90K mile I started to see some smoke I really didnt pay attention until one day I was coiming out of my house then that's when I seen the bluish smoke I called BMW and said if the shop that did the work really replaced the seal cause if they did and for it to smoke again the car has now 143K miles and I can't smog it cause of the smoke it won't pass smog check here in california
- Electrical system · Exterior lighting
Door opening defect. The driver side door would lock and not open from inside and outside posing a serious safety hazard as one cannot get out of vehicle in emergency. This IS noted when vehicle IS in stationary or parked position.
- Engine
The car just don't go the speed IS supposed to I can't go in highway because the car don't go that fast and that IS not safe for me and my family I spent a lot of money trying to fix it but the problem always come back
- Air bags
Comes up days driver restraint malfuntion
- Engine · Unknown or other
I am having oil come from my oil pan which I later found out that it could possibly be coming from my oil pan gasket which some people have told me there were recalls on this particular problem
- Engine · Steering
This car have been n great maintenance always, and suddenly started to throw white smoke as crazy... (75K miles only) I did my search and turns out that IS a big problem that many BMW V8 engine that they have .... Big headache to see this kind of luxury car smoking like that
- Engine
TL* the contact owns a 2011 BMW 550I. The contact stated that the vehicle was taken to an independent mechanic to be serviced. The contact was informed that the auxiliary water pump was defective and needed to be replaced. The contact was informed that there was a recall for similar vehicles…
TL* the contact owns a 2011 BMW 550I. The contact stated that the vehicle was taken to an independent mechanic to be serviced. The contact was informed that the auxiliary water pump was defective and needed to be replaced. The contact was informed that there was a recall for similar vehicles however, the vin showed no open recalls. Fields BMW lakeland (4285 lakeland park dr, lakeland, fl 33809) was contacted and confirmed that the vehicle was not subjected to a recall. The manufacturer was notified of the failure and referred the contact to the nhtsa.gov website. The contact linked the failure to nhtsa campaign number: 18v248000 (engine and engine cooling) however, the vin was not included. The vehicle was not repaired. The failure mileage was 140,000.
- Engine
I own my BMW 550I gran turismo sedan 2011 f10(n63). There IS a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator…
I own my BMW 550I gran turismo sedan 2011 f10(n63). There IS a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.i also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because I couldn't see on the highway, when I pulled over on the side of the road the alternator was burning up. I have contacted manufacturer BMW of north america and my vin number IS not on the recall list and I have the same exact engine that IS recalled(n63/f10) I am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12TH, the car was in motion, in kansas city,mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. *tr
- Engine · Power train · Vehicle speed control
I own my BMW 550I gran turismo sedan 2011 f10(n63). There IS a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator…
I own my BMW 550I gran turismo sedan 2011 f10(n63). There IS a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.i also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because I couldn't see on the highway, when I pulled over on the side of the road the alternator was burning up. I have contacted manufacturer BMW of north america and my vin number IS not on the recall list and I have the same exact engine that IS recalled(n63/f10) I am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12TH, the car was in motion, in kansas city,mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. I am now located in kansas city, mo. I can be contacted by email: [xxx] or cell: [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Cc
- Electronic stability control (esc)
Both of my lock actuators driver and passenger failed at the same time. This IS a safety concern. Also this IS a common issue when BMW!
- Engine
Engine information center says to add oil, in between oil changes, numerous times. Car shut down on road and was taken to a dealer. Dealer says the engine has seized. since the vehicle IS just over the warranty by miles, pax 500 miles, I was told that I would be responsible for the repairs. The…
Engine information center says to add oil, in between oil changes, numerous times. Car shut down on road and was taken to a dealer. Dealer says the engine has seized. since the vehicle IS just over the warranty by miles, pax 500 miles, I was told that I would be responsible for the repairs. The car only has just over 50K miles. It was purchased with 40K miles on it but was purchased from a dealer not BMW. IS there anything that can be done?
- Electrical system · Engine
This car has been in the shop many times since I purchased it in 2014. First, it was unknown issues that resulted in the injectors, spark plugs, and battery being replaced. That did not fix the problem and it went back to them several more times before they eventually brought an engineer in that…
This car has been in the shop many times since I purchased it in 2014. First, it was unknown issues that resulted in the injectors, spark plugs, and battery being replaced. That did not fix the problem and it went back to them several more times before they eventually brought an engineer in that determined that it was a stretched timing chain. This resulted in a new timing chain and all parts associated at 60,000 miles. Since then we have had recall work a couple of times. We have had to have turbo coolant lines replaced and we had to have a new water pump put in at 80,000 miles because ours apparently fell apart. The car needs a quart of oil every 500-700 miles (this has been an issue since the beginning but it has progressively gotten worse) and the newest problem IS that it threw a drivetrain malfunction error driving up a hill. This error IS related to a complete lack of compression in cylinder 3. The car has 125,000 miles. This car should have been bought back as a lemon but BMW always has some excuse.
- Electrical system · Engine
On july 19, 2019, I drove my car 2.5 miles from my office and parked the car at my residence. The car was parked overnight and next day the car failed to start. When the hood was open the engine was on fire overnight while the car was parked, lucky the fire was self contained and did not spread to…
On july 19, 2019, I drove my car 2.5 miles from my office and parked the car at my residence. The car was parked overnight and next day the car failed to start. When the hood was open the engine was on fire overnight while the car was parked, lucky the fire was self contained and did not spread to nearby homes. I contacted mr. Mike discepolo with BMW north america and after 30 days of investigation he told me that the fire was because I failed to maintain my car, I searched the net and his answer was consistent with answers to other BMW cars that start fire while parked. Abc nightline and other tv stations investigated parked BMW cars fire and BMW deny the problem. See attached https://www.youtube.com/watch?v=us56c7yqayy https://www.10news.com/news/team-10/san-diego-bmw-owners-say-their-used-bmws-suddenly-caught-fire https://abc7chicago.com/automotive/bmw-car-fires-more-fires-reported-in-parked-cars-while-engines-off/5121834/
- Air bags · Air bags › Sensor › Occupant classification · Electrical system · Fuel system, gasoline › Fuel injection system · Seat belts
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh IS currently at the position of crtiz BMW dealership in ga since feb 12/2015 to replace the fuel injectors for the 3RD time and also to repair the seat belt malf on the front passenger side that were failed to work since feb…
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh IS currently at the position of crtiz BMW dealership in ga since feb 12/2015 to replace the fuel injectors for the 3RD time and also to repair the seat belt malf on the front passenger side that were failed to work since feb of 2014. On feb of 2014 I have reached out to critz BMW service department and explained the issue to [xxx] and also contacted BMW in june of 2014 to cust care individuals and [xxx], [xxx]the customer relation mgr many times from over 6 months about the seat belt malf safety issue since then to have this issue fixed but I was told that BMW couldn't duplicate or repair the seat belt. 3 passengers including my wife were at risk and saw the light for seat belt malf warning light turned on in this veh while setting on the front passenger seat and I also have photos dated since feb 2014. The warning indicated that the air bag won't deploy in case of any accident and I had to stop the veh while driving on the highway for the passenger's safety and I also contacted BMW emergency assistance and I was told to take the vehicle to the dealership for inspections. [Xxx] at critz BMW mentioned that the service dept and BMW are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there IS an issue with the sensor. I was offered by BMW to trade this vehicle and I told [xxx] that I will not trade this vehicle until its fixed since I don't want to put someone's life in danger due to the seat belt issue that BMW couldn't fix and I told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015 [xxx] told me over the phone that the BMW couldn't duplicate or repair the seat belt malfunction on the passenger side seat. I told [xxx] over the phone that I will not risk the life of my wife or any other person driving this vehicle. BMW simply told me that they couldn't do anything else about it and that they will be closing my case. I was told by BMW
- Unknown or other
Door lock actuator fails causing deadlock. The driver and/or passenger/s are locked in the vehicle with out an expeditious path of exit.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10239605The Dynamic Stability Control (DSC) warning light comes on while driving. The following DSC fault codes for the wheel speed sensors are stored: 480712 and/or 480715 and/or 480718 and/or 48071B They cannot be cleared, even though the wheel speed sensors work correctly and no problem can be found with the wiring harness.
- 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
- 10238062With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
- 10230717For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10230716With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10227568According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
- 10215746Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
- 10215024The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
- 10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10214247BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.
- 10214246BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.
- 10211851This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
- 10204660The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10203336Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
- 10201141Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200224While engine oil consumption may create a customer inconvenience, in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle
- 10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
- 10188954COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air bags.
- 10186215INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
- 10184575TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
- 10179812CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
- 10179009NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
- 10178996TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
- 10178991N63 CLASS ACTION SETTLEMENT - BATTERY SERVICE BENEFIT - RETROFITS/ REPLACEMENTS: This Service Information bulletin applies to: Class vehicles in operation on the road (Applicable N63 engine model vehicles); by Class members (Class Vehicle owners on the date this settlement became effective), And it provides diagnostic/repairs instructions, as well as, Warranty Information for performed remedies.
- 10178990N63T REAR MONITORING OXYGEN SENSORS - LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Rear Monitoring Oxygen (O2) Sensors (one shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date This component-specific limited warranty extension applies to defects in materials or workmanship.
- 10174320CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
- 10174032AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
- 10174015TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
- 10174009TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
- 10172479LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
- 10169460HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the extremely resilient materials.
- 10167978N63 ENGINE VEHICLES: CLASS ACTION SETTLEMENT FOR ENGINE OILCONSUMPTION/BATTER. What's New: The short-term extension window of one (1) year/12,000 miles from date of the settlement has expired.
- 10167977N63: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS/REPAIRS (VERSION 12.0). What's New: Engine Timing Chain Guide Pre-Inspection (with Valve Stem Seal Repair) instruction added Updated N63 Replacement Engine Assembly/Part statement added Warranty Information section updated, including the current coverage and attachments.
- 10167975N63T REAR MONITORING OXYGEN SENSORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. What's New: The F01 (750i xDrive Sedan) production start date has been corrected The Correction and Warranty Information sections have been updated The Parts Information section has been updated.
- 10166234NOISE FROM FRONT AREA: There is a hissing or wind noise present from the front area of the vehicle at speeds above 60 mph.
Every BMW 550I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.