2018 BMW X1
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2018 BMW X1. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2018 BMW X1. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Risk and remedy
Risk
A broken steering tie rod would lead to a loss of vehicle control, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect the vehicles and replace the tie rods and ball joints as necessary, free of charge. The recall began October 11, 2019. Owners may contact BMW customer service at 1-800-525-7417 or MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201…
Risk and remedy
Risk
In the event of a crash, the insufficient impact absorption can increase the risk of injury.
Remedy
BMW will notify owners, and dealers will replace the vertical trim pieces on the upper portion of the interior B-Pillars, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2019. Second notices will be sent as parts become available, starting on September 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i and X1 xDrive28i vehicles. Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from the vehicle.
Risk and remedy
Risk
If a taillight detaches from the vehicle, it would no longer provide the required lighting to following traffic, or it may become a road hazard, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will properly secure the taillights, free of charge. The recall began March 28, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles…
Risk and remedy
Risk
A vehicle stall can increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the crankshaft sensor, free of charge. The recall began September 6, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
60 complaints6 involved a crash2 involved a fire6 injuries
What owners report most
Latest complaints
- Engine · Suspension · Unknown or other
On XXX we finalized the sale through a online purchase. XXX The car was shipped & received to our residential address from [XXX] to [XXX] XXX. The front drivers side tire exploded on the highway in normal road conditions at about 50-55MPH… we had it towed to Mar Mac tire. Our insurance(Geico)…
On XXX we finalized the sale through a online purchase. XXX The car was shipped & received to our residential address from [XXX] to [XXX] XXX. The front drivers side tire exploded on the highway in normal road conditions at about 50-55MPH… we had it towed to Mar Mac tire. Our insurance(Geico) covered the damage(comprehensive) but would not cover the tires b/c they were pre existing conditions. Mar Mac tire confirmed all 4 tires were dry rotted and bald. This was the cause of the “catastrophic tire failure” XXX, we got the vehicle back from a custom body shop. XXX, my wife took the vehicle to Midas for trembling while driving. They informed her that the rotors, pads, struts & sway bars were destroyed bad and needed replaced. We paid for it all and left the same day. But they told us to bring it back XXX when other parts will arrive but then told us they wouldn’t be there till the XXX. XXX, we bring the vehicle back to finish the work, but was informed a transfer case was also needed ASAP. But we should contact and go through our warranty(NPV). XXX. The car overheated and we had it towed to Midas since they were supposed to be giving a estimate to our warranty company for the transfer case. We have not gotten the vehicle back since XXX and its still at Midas currently b/c our warranty is taken their sweet time. And now, there is also a thermostat issue, and possible engine & radiator issue. We have had this vehicle 81 days and counting(starting XXX) and only physically possessed it for 22 days as of now. It is still currently at the shop(Midas) waiting to see if the warranty will cover the pre existing mechanical issues. I have requested from the dealership, Motor Mania 46(American Sales LLC) and our bank(Global lending services) on multiple occasions, either pay it off in full, buy it back or void the sale and they said no. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
On May 20, 2026 We were in Mt Dora, FL We were approaching a red light. Cars were stopped in front of us and cars were beside me and behind me. As I slowed down the car just stalled out. It completely turned off while I was in drive. I immediately tried to start it. Then I put my foot on the brake…
On May 20, 2026 We were in Mt Dora, FL We were approaching a red light. Cars were stopped in front of us and cars were beside me and behind me. As I slowed down the car just stalled out. It completely turned off while I was in drive. I immediately tried to start it. Then I put my foot on the brake and put it in park and turned on my hazard lights. I waited about 3 minutes and started it up. It was so scary because we could have been hit from behind.
- Visibility/wiper
• What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2018 BMW X1 that has about 60,000 miles on it. So far, I have had to have the windshield replaced four times due to pebbles hitting and cracking the windshield when on the highway. This…
• What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2018 BMW X1 that has about 60,000 miles on it. So far, I have had to have the windshield replaced four times due to pebbles hitting and cracking the windshield when on the highway. This never used to be the case in older BMWs that I have had in the past. Pebbles would never crack windshields. I know many other friends and family members that have had the same issue. Although insurance pays for the windshield/sensor replacements that cost around $1,500 to $2,700 (depending on which dealership I go to and which state I have lived in), this results in higher premiums for us all, because insurance companies are not going to just take a loss on the windshield claims. So really, we are all paying for each other's windshields with our insurance premium increases. Please enforce a recall to replace all the weak windshields with the strong windshields they used to produce. They are not only wasting our money but profiting off the insurance payments for all these broken windshields. My car is available for inspection upon request. • How was your safety or the safety of others put at risk? Cracked windshields compromise the vehicle's structural integrity, distorts your vision, and can shatter if subjected to sudden temperature changes, road vibrations, or a collision. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, every time I go into a BMW dealership to have the windshield replaced and by my insurance company, which pays for the replacements. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by BMW dealerships when they have replaced the windshield each time. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
- Electrical system · Engine and engine cooling
The contact owns a 2018 BMW X1. The contact stated that while driving approximately 40 MPH, the check engine and engine overheating warning lights became illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the water pump needed to be replaced.…
The contact owns a 2018 BMW X1. The contact stated that while driving approximately 40 MPH, the check engine and engine overheating warning lights became illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the water pump needed to be replaced. The contact had an older BMW that had experienced the same failure, and the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The local dealer was contact and the contact was informed that the current vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
- Steering · Suspension · Wheels
While driving my vehicle at normal highway and city speeds, I noticed a serious steering issue where the steering wheel feels excessively loose and unresponsive. The vehicle does not track straight and constantly drifts left and right, requiring continuous steering corrections to keep it within the…
While driving my vehicle at normal highway and city speeds, I noticed a serious steering issue where the steering wheel feels excessively loose and unresponsive. The vehicle does not track straight and constantly drifts left and right, requiring continuous steering corrections to keep it within the lane. The steering feels vague and unstable, as if there is excessive play in the steering system. At times, small steering inputs result in delayed or inconsistent vehicle response, making it difficult to maintain a straight path. This issue occurs on smooth, dry roads and is not related to road conditions, wind, or tire pressure. This condition creates a significant safety concern, especially at higher speeds, as it feels like I could lose control of the vehicle or unintentionally drift into another lane or off the road. The problem has been persistent and appears to be worsening over time.
- Steering
In November I noticed a noise when steering. I took my suv to the mechanic shop and they located the following recall from your website: recall 19V601000 the tie rod assembly. I contacted BMW of North America and they cannot locate this recall with my VIN.
- Electrical system · Unknown or other
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated…
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
- Steering
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the…
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.
- Electrical system · Engine and engine cooling
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue…
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
- Air bags · Structure › Body
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
- Electrical system · Engine · Power train
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are…
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
- Air bags · Seat belts
This was struck in the rear at the stop light.
- Air bags · Seat belts
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed…
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I…
Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I did not have the glass shatter on to me physically. However, if the liner had not been closed there could have been physical damage to myself and possibly caused me to have a motor vehicle accident. I took my vehicle to the dealership and the technician informed that he has at least 4 BMW vehicles per month with sunroof explosion. I also contacted BMW USA and notified them of the incident, and they stated there was no open recall on my vehicle. As stated before I feel this is a HUGE safety issue that warrants further investigation.
- Engine
Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update…
Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update with no guarantee this will correct the problem. The software update was completed once before in 2019 and the problem persists. They are asking for another payment for another update with no guarantee.
- Engine
Car began to make a loud humming noise from the engine compartment and the car went stiff. The check engine light came on and when taken to have the light looked at, it showed a faulty thermostat.
- Engine · Fuel system, gasoline › Storage › Evaporative emissions › Hoses/valves/sensors
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and…
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
- Power train
When first turning on the car in the morning and trying to reverse the vehicle, it begins jerking and the acceleration revs up rpm almost as if it's trying not to shut off. We have friends with the same model and they have had the same issue and were told it has to do with the crankshaft.
- Fuel/propulsion system
My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on…
My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.
- Air bags
At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018…
At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Air bags
Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.
- Exterior lighting › Tail lights
2018 BMW X1. Consumer writes in regard to defective repair of a safety recall performed on vehicle.
- Unknown or other
I came outside this afternoon to my Panaromic sunroof shattered. I researched if this has happened to any other BMW users and it did. As a matter of fact, BMW was hit with severe lawsuits. How do I make them accountable for the repairs?
- Electrical system · Latches/locks/linkages › Hatchback/liftgate › Lock
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be…
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
- Air bags
I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put…
I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put at high risk of losing my life because none of the airbags deployed inside the vehicle. The car was viewed by state police (police report available) and insurance representatives officially deeming the vehicle "totaled". Based on my VIN, there were no pending airbag recalls on file. See uploaded pictures
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009005The End of life or Emergency call system error Check Control message appears in the vehicle. The following fault memory entry is stored: B7F341 Emergency battery: Hardware faulty
- 11000578Evap system purge (vent) valve ext ltd wty (elw) 15/150
- 10249435Customer complains of a musty odor or damp front footwell carpet.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10249023Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
- 10247578When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10247576Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative .During the vehicle test, the seat module does not respond. The power supply fuse for the seat module is found to have blown.
- 10247567Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10245377When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10245376The steering wheel heating takes a long time to achieve the desired temperature.
- 10245372The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
- 10245368Vehicle exhibits a slight acceleration delay when taking off from a MSA (automatic engine start-stopfunction) stop.
- 10244242Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
- 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
- 10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10235192The buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
- 10235183While driving on rough roads, a knocking sound can be heard coming from top of the instrument panel (aka dashboard) in the bulkhead area.
- 10228428During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.
- 10228427During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
- 10218420The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10215752The following complaints may be noticed while slow maneuvering with a steering input of 80-100% (at or near full lock, e.g., parking lot maneuvers) or accelerating with a medium to large steering angle: Humming or creaking noises from the rear area, slight vibrations also noticeable from the driver's seat. The vehicle may also jerk slightly.
- 10214989Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
- 10214256The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
- 10212796The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are closed and locked. The locking operation of the doors is not affected.
- 10212525Customer complains of musty odor or damp front footwell carpet.
- 10206685Any or all of the following CCM ID code 14/15/16/17 "door open" appear in the instrument cluster when the door is properly closed and locked. The locking operation of the door is not affected by the incorrect display.
- 10204657Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
- 10202472The contactless tailgate opening/closing function (Smart Opener) is inoperative.
- 10201145Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initialization fault.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200246Customer states the Central Information Display is flickering and the picture is shifting.
- 10188941DOOR PAINT STREAKS: Streaks are found running mostly vertically down along the door outer skin from the lower window trim. This can affect any of the 4 side doors.
- 10184587Water Ingress In Footwell Area From A/C Condensate Drain: Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor or damp front footwell carpet.
- 10184584Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
- 10182921CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
- 10182920BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
- 10182622CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
- 10182621BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
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