2011 BMW X6
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2011 BMW X6. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2011 BMW X6. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…
Risk and remedy
Risk
If the circuit board were to overheat, it can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Risk and remedy
Risk
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i…
Risk and remedy
Risk
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, 2009-2011 X5 xDrive35d vehicles, 2008-2011 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, and 2010-2011 X6 ActiveHybrid vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger frontal air bag inflator or air bag module, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November…
Risk and remedy
Risk
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
BMW IS recalling certain model year 2011 5-series, model year 2010-2011 5-series gran turismo, model year 2009-2011 7-series, model year 2010-2011 X5 sav, and model year 2008-2011 X6 sav vehicles equipped with 8- or 12-cylinder, turbocharged, engines because the circuit board for the electric auxiliary water pump can overheat.
Risk and remedy
Risk
This could lead to a smoldering of the pump or an engine compartment or vehicle fire.
Remedy
BMW will notify owners, and dealers will replace the auxiliary water pump free of charge. the safety recall began on december 19, 2011. owners may contact BMW customer relations and services at 1-800-525-7417.
BMW IS recalling certain model year 2011 X5 sav and X6 sav passenger vehicles manufactured from april 1 through may 8, 2010. the tire label does not conform to the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." the vehicles are equipped with 20-inch wheels, but the label states that the vehicles were equipped…
Risk and remedy
Risk
Improper tire inflation can result in premature tire failure or reduced vehicle handling performance, either of which can increase the risk of a crash.
Remedy
BMW will notify owners and provide correct labels free of charge. the owner will have the option to affix the label themselves or they may take their vehicle to a BMW dealer who will affix the label for them at no cost. the safety recall began on october 8, 2010. owners may contact BMW at 1-800-525-7417.
Owner complaints
31 complaints3 involved a fire2 injuries
What owners report most
Latest complaints
- Engine
I returned home from shopping at local store 15 miles away. Arrived home around 11:30pm on June 3. Unloaded groceries and sat down. Around 11:45pm-11:50pm heard yelling from outside that our car was on fire. My husband ran out and and seen flames coming from under hood of car. I called 911 and…
I returned home from shopping at local store 15 miles away. Arrived home around 11:30pm on June 3. Unloaded groceries and sat down. Around 11:45pm-11:50pm heard yelling from outside that our car was on fire. My husband ran out and and seen flames coming from under hood of car. I called 911 and within a couple mins middle of hood was completely starting to melt and components were spraying fluid and popping pieces of metal and plastic were thrown everywhere. A neighbor proceeded to use 2 fire extinguishers to try to control blaze which did not seem to calm flames. Fire department arrived and sprayed down side of house and back of our other car which was parked In front of our BMW. Do to the extreme heat we could not get into other car to move it as it was parked by closed garage doors. Myself, our 2 daughter's and visiting friend were forced from the house due to concerns that the house might catch fire. We watched as the cars whole front engine area burned completely.During the trip to the store there were no warning signs on vehicle stating anything wrong. The fire marshal did a report on the fire and it was towed to local tow yard. At this time it is available for inspection. Preceding fire since it was unexplained to us we looked into recalls of the BMW and found multiple claims and reports for recall. Looking up VIN on NHSTA' s website VIN came back as "0" unrepaired recalls. We purchased the vehicle from a private dealer who never mentioned if vehicle ever had any recalls or had been fixed. And our search before purchase said there were no recalls on the vehicle. Due to the extreme heat our driveway was burned and our vehicle in front received heat damage to whole back of car. The fire was so intense that the engine area all the way to the back seat is burned. Thank goodness me and my daughter were not driving the vehicle at the time this happened as the engine fire burned quickly. This fire was not caused by arson or any factors under our control.
- Engine
The contact owns a 2011 BMW X6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the mechanic stated that the timing chain…
The contact owns a 2011 BMW X6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the mechanic stated that the timing chain gears failed. The vehicle was not repaired due to the part not being available. The contact stated that the dealer had the part but would not sell it to the contact due to the part being under a recall. The contact referenced BMW recall B110923 as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.
- Engine · Fuel system, gasoline · Suspension
The contact owns a 2011 BMW X6. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle inadvertently shut off. The contact attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to an independent mechanic and the…
The contact owns a 2011 BMW X6. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle inadvertently shut off. The contact attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was repaired. On another occasion while leaving a parking lot, the vehicle jerked with a delay while accelerating. The vehicle was taken to an independent mechanic who stated that the front suspension needed to be replaced. The vehicle was not repaired. On another occasion while starting the vehicle, the vehicle started overheating. The contact shut off the vehicle and waited for the vehicle to cool down before restarting the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 94,000.
- Steering · Suspension · Unknown or other
While driving the check engine light came on moments later the steering wheel stiffened up then released mid turn when I turn the steering wheel the tires didn’t respond I hit a curb
- Electrical system · Power train · Vehicle speed control
2011 BMW x6m 115k miles the car system was burning smell coming. Smell like electrical problem the system of the car shuts down no power just enough power to pull over off the road. Turned it off and back on it went away. Check engine light and reduced of power keeps coming on. We look into the…
2011 BMW x6m 115k miles the car system was burning smell coming. Smell like electrical problem the system of the car shuts down no power just enough power to pull over off the road. Turned it off and back on it went away. Check engine light and reduced of power keeps coming on. We look into the truck water is leaking into the electrical. Trunk electrical broken. Comfort access not working. This car is really unsafe and its not fix.
- Power train
The contact owns a 2011 BMW X6. The contact stated that while driving at various speeds, the vehicle would independently shift into neutral upon the depression of the brake pedal without warning. The contact would restart the vehicle soon after the failure to resume normal driving. The contact…
The contact owns a 2011 BMW X6. The contact stated that while driving at various speeds, the vehicle would independently shift into neutral upon the depression of the brake pedal without warning. The contact would restart the vehicle soon after the failure to resume normal driving. The contact called the dealer and was informed that there were no recalls on the Vin. The contact was advised to take the vehicle to be diagnosed. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 98,000.
- Fuel system, gasoline › Delivery › Fuel pump
The contact owns a 2011 BMW X6. The contact stated while driving 50 MPH, there was an abnormal burning odor prior to the vehicle losing motive power. The vehicle was pulled over and restarted approximately an hour later. The contact stated that the fuel pump message was displayed. The vehicle was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
- Electronic stability control (esc) · Engine · Power train
My vehicle cut of on me on the freeway in the middle lane and traffic. My engine started smoke. I was afraid for myself and children. I have always took my car into the BMW of bloomfield dealership for services and maintenance I have never miss not one appointment. for the last 5 to 6 months. My…
My vehicle cut of on me on the freeway in the middle lane and traffic. My engine started smoke. I was afraid for myself and children. I have always took my car into the BMW of bloomfield dealership for services and maintenance I have never miss not one appointment. for the last 5 to 6 months. My vehicle stayed in their dealership. The longest was approximately 42 days and once I received my car my engine started smoking so I give them back my vehicle. I asked them if they found out what caused my engine to smoke like this? There couldn't give me a straight forward answer. On numerous occasions while picking up my vehicle they always left something unplugged causing my interior lights to go crazy because of the wires being not properly fixed. This has happened at least 3 times in six months. I've probably spent no less than 3,500. On top of them telling me I need some run flat tires and all the lights will stop because of those tires. Only 5 days later my car stalled right in the middle of the freeway. I called roadside assistance and they took the car over to the BMW dealership the called me to inform me of my engine being doesn't work I asked how they said they don't know, and in the same breath they said that if I wanted a new engine it will cost me 15,000 not including time and labor. *tr
- Fuel/propulsion system
TL* the contact owns a 2011 BMW X6. While driving various speeds, the vehicle seized intermittently without warning. The contact veered to the shoulder of the road. When the vehicle was turned off and restarted, the vehicle returned to normal. The vehicle was taken to BMW cleveland (6135 kruse dr…
TL* the contact owns a 2011 BMW X6. While driving various speeds, the vehicle seized intermittently without warning. The contact veered to the shoulder of the road. When the vehicle was turned off and restarted, the vehicle returned to normal. The vehicle was taken to BMW cleveland (6135 kruse dr, solon, oh 44139, (440) 542-0600) where it was diagnosed that the low pressure fuel pump failed and needed to be replaced. The vehicle was repaired; however, the failure recurred multiple times. The contact referenced nhtsa campaign number: 16v746000 (fuel system, gasoline). The failure mileage was approximately 72,000.
- Air bags · Electrical system · Service brakes
-Electrical issues in the both rear doors almost burned the car down twice. Luckily mechanic was able to find where the smoke smell was coming from in time. 3,000 dollar extended warranty would not cover it and gave many excuses to not pay for it. -electrical malfunction issue with the emergency brake system.
- Engine
TL* the contact owns a 2011 BMW X6. After fueling the vehicle, the contact drove off and the vehicle decelerated and shut off. In addition, the check engine indicator illuminated. The vehicle was towed to BMW of las vegas (6900 w sahara ave, las vegas, NV 89117, (702) 570-0279), but was not…
TL* the contact owns a 2011 BMW X6. After fueling the vehicle, the contact drove off and the vehicle decelerated and shut off. In addition, the check engine indicator illuminated. The vehicle was towed to BMW of las vegas (6900 w sahara ave, las vegas, NV 89117, (702) 570-0279), but was not diagnosed or repaired. The vehicle would not have the vehicle repaired unless it was free of charge. The manufacturer was notified and did not assist. The failure mileage was 72,000.
- Engine
After idling on a car wash for at least 5 minutes, the car start to smoke. I have talked to 3 more owners of my series and they are going through the same problem. this IS a BMW defect and now am using excessive oil too.
- Engine and engine cooling › Engine › Gasoline › Turbo/supercharger · Vehicle speed control
TL* the contact owns a 2011 BMW X6. While driving 40 mph, the vehicle lost forward momentum without warning. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was towed to BMW of albany (801 e oglethorpe blvd, albany, ga 31705, (229)…
TL* the contact owns a 2011 BMW X6. While driving 40 mph, the vehicle lost forward momentum without warning. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was towed to BMW of albany (801 e oglethorpe blvd, albany, ga 31705, (229) 883-2040) where it was diagnosed that the turbo needed to be serviced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 90,000. *Tt
- Steering · Traction control system
TL* the contact owns a 2011 BMW X6. While making a turn at approximately 5 mph, the vehicle started to vibrate and the driver's side wheel lost traction. The vibration stopped when the vehicle accelerated above 5 mph. The manufacturer was contacted and confirmed that there were no recalls on the vehicle. The dealer had not been contacted for diagnostic testing or repairs. The failure mileage was 88,000.
- Suspension · Unknown or other
After the car IS been driven under a snow storm , when the snow IS not clear have to drive to wrk 1 hour away , the next day once all snow IS clear the car tends to shake very bad , every time the same when u hit 30mph shakes violently like the car IS gonna break apart. But once u take it inside…
After the car IS been driven under a snow storm , when the snow IS not clear have to drive to wrk 1 hour away , the next day once all snow IS clear the car tends to shake very bad , every time the same when u hit 30mph shakes violently like the car IS gonna break apart. But once u take it inside the carwssh and wash it tends to go away? I don't understand it? it's not the snow on the tires cuz I clear all that before , I leave the house the next day.
- Engine
Turbo coolant recall. The turbo coolant pump IS not working which cause the car to over heat now currently leaking from the hoses. The car IS currently parked and if I start to drive it, it starts to overheat and smoke.
- Power train
TL* the contact owns a 2011 BMW X6. the contact stated that while driving at various speeds and making a left or right turn as well as a u-turn, the vehicle shakes, and moves up and down. The contact mentioned the vehicle was previously serviced at BMW of manhattan located at 555 w 57TH st, new…
TL* the contact owns a 2011 BMW X6. the contact stated that while driving at various speeds and making a left or right turn as well as a u-turn, the vehicle shakes, and moves up and down. The contact mentioned the vehicle was previously serviced at BMW of manhattan located at 555 w 57TH st, new york, ny 10019 under nhtsa campaign number: 16v311000 (power train). The contact stated that the vehicle was taken back to BMW of manhattan where it was diagnosed with a failed transfer case that needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Air bags
Takata recall I have contacted my BMW center in savannah about this recall and was told it would take up to more then year for the parts, this has been about 9 months ago and im yet to be contacted. I truly do not feel safe in my vehicles!
- Power train
About safety campaign #16v-311, at the beginning of 2015, my 2011 BMW X6 with only 45000 miles started to vibrate when I turned the wheels, I took it to the dealer and they never found any issues, I have received a notice of warranty extension on the drive shaft and recently a recall to replace it…
About safety campaign #16v-311, at the beginning of 2015, my 2011 BMW X6 with only 45000 miles started to vibrate when I turned the wheels, I took it to the dealer and they never found any issues, I have received a notice of warranty extension on the drive shaft and recently a recall to replace it, the car keeps getting worse even after a new drive shaft, I have email bmwusa but no response, I only drive the car when IS necessary because I'm almost sure something IS going to break and might cause and accident, the car vibrates and makes mechanical noises mostly when I'm turning the wheels and press on the gas.
- Engine
TL* the contact owns a 2011 BMW X6. the contact stated that while driving at any speed, the engine over heated and the dashboard displayed an error message "go to a BMW center". The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the vin was not included…
TL* the contact owns a 2011 BMW X6. the contact stated that while driving at any speed, the engine over heated and the dashboard displayed an error message "go to a BMW center". The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the vin was not included in nhtsa campaign number: 11v521000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
- Engine
TL* the contact owns a 2011 BMW X6. While driving approximately 65 mph, the check engine warning light illuminated continuously. In addition, the vehicle decelerated independently and a reduced power warning message illuminated. The vehicle was taken to a dealer where it was diagnosed that the…
TL* the contact owns a 2011 BMW X6. While driving approximately 65 mph, the check engine warning light illuminated continuously. In addition, the vehicle decelerated independently and a reduced power warning message illuminated. The vehicle was taken to a dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was repaired; however, the failure recurred immediately afterwards. The vin was not included in nhtsa campaign number: 11v521000 (engine and engine cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.
- Electrical system · Unknown or other · Visibility/wiper
While in traffic driving around 45 miles per hour at 8A on dec 7, 2015 on ga400 my 2011 BMW X6 hybrid rear glass sparked with fire and shattered. The sparks were followed by a very loud booming noise. the defrost connector exploded apparently in the rear window causing rear glass to shatter.…
While in traffic driving around 45 miles per hour at 8A on dec 7, 2015 on ga400 my 2011 BMW X6 hybrid rear glass sparked with fire and shattered. The sparks were followed by a very loud booming noise. the defrost connector exploded apparently in the rear window causing rear glass to shatter. Pictures attached. You can clearly see where the explosion/spark occurred and where the damage started. Car IS at dealer now and they have told me it IS not covered. Issue IS defrost failure. Car IS under full factory warranty. The tint mostly held the glass in place. Problem after problems with this car. Hybrid battery replaced at 18K miles. Engine issues. Battery node issues. 43K miles currently. Purchased in 2013 with 3K miles on it.
- Engine · Fuel/propulsion system · Power train
On 10/02/2015, I was driving my kids to school. Suddenly, there's this loud explosion noise coming from the engine compartment. At the time of the incident, the vehicle was in motion on a city street. The road was very smooth, the vehicle did not collide with any potholes or any road objects. I…
On 10/02/2015, I was driving my kids to school. Suddenly, there's this loud explosion noise coming from the engine compartment. At the time of the incident, the vehicle was in motion on a city street. The road was very smooth, the vehicle did not collide with any potholes or any road objects. I pull over to the side of the road, did a quick inspection, didn't see anything. So I got back onto the car and continue driving. During accelerations and going above 40mph on the freeway, the vehicle started to vibrate and I started to lose control but managed to slow down and pull to the side of the freeway. After doing research and asked several mechanics, it turns out that the front drive shaft of the vehicle IS going bad, and this IS a very common problem with the BMW X6. I was advised to have the front drive shaft replaced as soon as possible or else if the drive shaft happens to break on the freeway, it could cause a major accident which me and my kids could have been killed. Additionally, at 54K miles, the vehicle's valve stem seals has already gone bad, (they usually don't go bad until 120K miles) the engine oil IS leaking towards combustion chamber and burn off through the catalytic converter. The vehicle IS emitting an extremely toxic, sulfuric smell from the exhaust, you can smell it from far away while the vehicle IS started. I had several neighbors complained about the smell. Not only that this IS bad for our health due to the cancer-causing carcinogen it IS also bad for the environment. BMW has long acknowledged the problem and issued a "customer care package" which they refused to call it a recall. In fact, they replaced many different components on my vehicle, but the customer care package did not fix the toxic, sulfuric smell from the exhaust. This IS extremely unacceptable that falsely advertise and sold us an unsafe vehicle for nearly $85,000. *tr
- Power train
Broken front drive shaft; common problem with X5 from the same era which was recalled. *tr
- Engine
TL* the contact owns a 2011 BMW X6. The contact stated that while driving approximately 50 mph, the engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the turbo pump needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa…
TL* the contact owns a 2011 BMW X6. The contact stated that while driving approximately 50 mph, the engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the turbo pump needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 14v521000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10247578When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10245422Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- 10245377When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- 10244258Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
- 10244242Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
- 10244239This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
- 10225126Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- 10225115Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
- 10225114The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
- 10225107Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).
- 10218384Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
- 10218382A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
- 10218379The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
- 10218372The following LIN faults for electric door sunshade may be present in the BDC fault memory. D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 8049B6-Sunblind rear passenger (LIN): Line interruption 8049B3-Sunblind rear driver (LIN): Button jammed 8049B7-Sunblind rear passenger (LIN): Button jammed Possible misuse of the electric door sunshade(s).
- 10218366Coolant is leaking from under the car which is equipped with the N63 engine. A low coolant warning might also be displayed (CC Message ID166).
- 10215024The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
- 10211851This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
- 10200481SURFACE RUST ON NEW AIR BAG INFLATORS: The technician finds that the new air bag inflator (aka: gas generator) may have surface rust on the metalhousing .
- 10199287CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
- 10198894CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
- 10186215INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
- 10179812CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
- 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
- 10163029N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
- 10163026N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
- 10162434Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
- 10162431"Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
- 10162417N63 Engine: Oil Consumption and/or Rough Running Complaints. The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.
- 10162404"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
- 10162396N52T / N55 with 8HP45: Delay in Engine Response. A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
- 10162395N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
- 10160287TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
- 10160244TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
- 10154816In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
- 10153726Takata class action settlement. Customer support program. Front driver side airbag modules.
- 10152301"This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf
- 10151404Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
- 10151400"N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures. INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the upper oil pan bolts as per Repair Instruction 11 13 010 ""Removing and installing /replacing upper oil sump (N63),"" the steps outlined in the attachment of this bulletin must be followed. Refer to attached document and the instruction section that applies to the procedure being carried out. The ISTA/D repair instructions are currently being revised."
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