2004 Cadillac DTS

Owner complaints

What owners report most

1. Electrical system2
2. Engine1
3. Air bags1
4. Steering1
5. Tires1
6. Unknown or other1
7. Power train1

Latest complaints

• May 28, 2016CA45,000 mi
  Unknown or other

  While driving on the freeway there was a loud popping sound from the rear passenger door window and the window suddenly dropped completely into the door and would not roll back up. 3 weeks later the front passenger door window did the exact same thing.

• Mar 10, 2015NC
  Tires
  Tl*the contact owns a 2004 cadillac DTS equipped with michelin radial x tires, and tire size 235/55/r17. The contact stated that all the tires were cracked severely which caused the air to leak out. The vehicle was taken to an independent mechanic. The technician diagnosed the tires needed to be…

  Tl*the contact owns a 2004 cadillac DTS equipped with michelin radial x tires, and tire size 235/55/r17. The contact stated that all the tires were cracked severely which caused the air to leak out. The vehicle was taken to an independent mechanic. The technician diagnosed the tires needed to be replaced. The tires were not replaced. The manufacturer was not notified of the failure. The vehicle failure mileage was 95,424 and the tire mileage was unknown. Neither the vin nor the dot number was available.

• Dec 31, 2014OH100,000 mi
  Electrical system · Engine
  TL* the contact owns a 2004 cadillac DTS. The contact stated that while driving approximately 5 mph, the vehicle stalled. The vehicle was able to restart. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign ID number…

  TL* the contact owns a 2004 cadillac DTS. The contact stated that while driving approximately 5 mph, the vehicle stalled. The vehicle was able to restart. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign ID number: 14v355000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

• Jun 3, 2014TN38,000 mi
  Electrical system

  Without warning and for no reason the right side rear door window fell down into the door. there was a young child in the rear seat at the time. there should be a recall on this as it IS a severe safety hazard. This car has very few miles for its age and should not be having these problems. driver seat no longer will adjust and it cost too much for me to have repaired at this time.

• Aug 16, 2013MS100,000 miCrash1 injury
  Air bags
  TL* the contact owns a 2004 cadillac DTS. The contact stated that while driving 30 mph, the passenger's side of the vehicle was crashed into by another vehicle. the air bags failed o deploy. The contact sustained a fractured elbow and bruising. A police report was filed. The vehicle was towed to…

  TL* the contact owns a 2004 cadillac DTS. The contact stated that while driving 30 mph, the passenger's side of the vehicle was crashed into by another vehicle. the air bags failed o deploy. The contact sustained a fractured elbow and bruising. A police report was filed. The vehicle was towed to an auto body shop. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 100,000.

• Mar 16, 2011DC56,000 mi
  Power train › Automatic transmission
  TL* the contact owns a 2004 cadillac DTS. The contact was driving when the vehicle began to decelerate slowly and became resistant to acceleration attempts. In addition, the transmission would drag while attempting to shift gears. The vehicle was taken to the dealer where the contact was advised…

  TL* the contact owns a 2004 cadillac DTS. The contact was driving when the vehicle began to decelerate slowly and became resistant to acceleration attempts. In addition, the transmission would drag while attempting to shift gears. The vehicle was taken to the dealer where the contact was advised that there were no failures located within the transmission yet the failure persisted. the contact then took the vehicle to a second dealer and was informed that the seals on the transmission were fractured and would need to be replaced. The dealer stated that the failure of the seals was unusual for the particular model year. The failure and current mileage was 56,000.

• Feb 22, 2010NC91,225 mi
  Steering
  During rainy periods while driving at a slow speed (20-30 mph) in parking lots or residential streets where water has pooled when I hit a deep (3-5 inches) puddle the power steering on my 2004 cadillac deville DTS stops functioning for a period of 30-45 seconds. Because I am unable to steer my car…

  During rainy periods while driving at a slow speed (20-30 mph) in parking lots or residential streets where water has pooled when I hit a deep (3-5 inches) puddle the power steering on my 2004 cadillac deville DTS stops functioning for a period of 30-45 seconds. Because I am unable to steer my car I must come to a complete stop until the power steering recovers. I have taken my car to the dealer when it was under warranty and now to a repair shop several times to have the vehicle inspected and repaired. All tell me there IS nothing they can do. Water IS splashing onto the engine belt that turns the power steering pump and that there IS nothing that can be done without some sort of factory modification such as a splash guard to prevent the water from splashing onto the drive belt. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252163XM Audio Traffic And Travel Link Availability And Operation.
• 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10248444Vehicle Recalls
• 10247681Information On Requests To Add OnStar Bluetooth Option.
• 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10246952Programming And Activation Of Replacement OnStar Modules.
• 10246951Programming And Activation Of Replacement OnStar Modules.
• 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245950Canadian Customers Unable To Place Calls In The United States
• 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10228906This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10227674This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10225615This service bulletin provides information on Module Harvesting.
• 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

Every Cadillac DTS model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.