2002 Cadillac STS
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Cadillac › STS › 2002
These records cover every 2002 Cadillac STS. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
7 complaints
What owners report most
Latest complaints
- Service brakes
104,000 miles - total brake line failure when driving on street at 35 mph. managed to pull over then got car to goodyear. brake fluid drained out completely because of brake line tapping against transmission casing over time. casing was dented in several places. was 5 minutes away from getting…
104,000 miles - total brake line failure when driving on street at 35 mph. managed to pull over then got car to goodyear. brake fluid drained out completely because of brake line tapping against transmission casing over time. casing was dented in several places. was 5 minutes away from getting on freeway at 70 mph. could have been deadly. see this same design flaw of the line placement has been reported by others. god IS good and was watching over me for sure. *tr
- Electronic stability control (esc)
While driving every shuts down have to pull over to shift into neutral or park to restart car. *tr
- Electrical system
I have read about the gm recall. I had a 2002 cadillac. The car died two days in a row while I was driving. Complete electrical shutdown. I called gm. They said take to the dealer immediately. The dealer "repaired the ignition". They told me they had seen the problem before. They said there was a…
I have read about the gm recall. I had a 2002 cadillac. The car died two days in a row while I was driving. Complete electrical shutdown. I called gm. They said take to the dealer immediately. The dealer "repaired the ignition". They told me they had seen the problem before. They said there was a flaw in the ignition switch. Mine happen at low speed but they said it could have happen anytime. I no longer have the car. *tr
- Steering · Suspension · Wheels
Car starts to shakes in frontend of car at 50 to 70 mph. system stability notification comes on. have had it checked and mechanics can not find anything wrong. New tires and calibration does not help. *tr
- Service brakes, hydraulic
I have a 2002 cad. STS with 81,000 miles. About 2weeks ago the warning light stating check brake fluid. I checked it and added some. It did it again a week later but the brakes almost failed. I took it to a GMC dealer who told me the brake line broke because it was rubbing on the transmission. He…
I have a 2002 cad. STS with 81,000 miles. About 2weeks ago the warning light stating check brake fluid. I checked it and added some. It did it again a week later but the brakes almost failed. I took it to a GMC dealer who told me the brake line broke because it was rubbing on the transmission. He told me he had never seen this happen before. I also have a friend who worked as service manager for a GMC dealer and he stated he had never seen that happen. He gave me a phone at GMC to call. The # 800-458-8006 they gave me a service #. I received a call back from 866-790-5700 x21073. After 2 days the man told me they could not help me cause the vehicle was 8 years old and had 81,000 miles. They were not concerned about the safety issue. *Tr
- Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
Tl*the contact owns a 2002 cadillac STS. the contact felt that the vehicle was not braking properly while driving 15 mph. she took the vehicle to a repair shop and the mechanic found holes in the brake line that were three inches apart, which rubbed against the housing for the transmission. the…
Tl*the contact owns a 2002 cadillac STS. the contact felt that the vehicle was not braking properly while driving 15 mph. she took the vehicle to a repair shop and the mechanic found holes in the brake line that were three inches apart, which rubbed against the housing for the transmission. the contact called the manufacturer and they stated that she must take the vehicle to a dealer to confirm that the failure existed. the vehicle IS currently at the dealer, but the contact does not know if she will be responsible for the repairs. she believes that it IS a manufacturer defect that should be recalled. the current and failure mileages were 66,700.
- Engine and engine cooling · Fuel system, gasoline
Northstar engine block IS leaking oil. Potential engine fire via engine oil drip to exhaust system. *Tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10254209Magnetically Controlled Suspension Electrical Connector Not Seated.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 10219266This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
- 10214869This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
Every Cadillac STS model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.