2010 Cadillac STS

Owner complaints

What owners report most

1. Electrical system1
2. Electronic stability control (esc)1
3. Exterior lighting1
4. Fuel/propulsion system1
5. Structure1
6. Vehicle speed control1

Latest complaints

• Jun 21, 2016MS16,000 mi
  Fuel/propulsion system

  Fuel leaking onto exhaust system had to tow to dealer due to freighting experience of possible fire and injury to myself and others. Dealer stated cost would be a min. 1000 dollars would have to remove fuel tank to access problem and stated a two day wait on parts to repair ..car has 16000 mi on it. What a triaminic experience.

• Feb 1, 2016NJ53,007 mi
  Electrical system · Structure › Body
  Passenger side headlamp failed after condensation build up in the headlight assembly. I have the hid headlamps and changed the bulbs checked all the fuses and relays but it still will not work consistently. I took it to the dealer and was told the assembly needed to be changed and it was not…

  Passenger side headlamp failed after condensation build up in the headlight assembly. I have the hid headlamps and changed the bulbs checked all the fuses and relays but it still will not work consistently. I took it to the dealer and was told the assembly needed to be changed and it was not covered as because the car IS out of warranty at 53000 miles. The cost IS $1695 they said the light failed because the seal IS bad and this allowed condensation to build up. I checked around and noticed that this IS an ongoing problem for cadillac SRX 2010 model year and new owners. Since the problem IS so wide spread it seems more like an engineering defect that should be covered either by a recall or an extension in the warranty. Seems unfair to make the consumer have to pay for this.

• Dec 31, 2014IN79,000 mi
  Electronic stability control (esc) · Vehicle speed control
  Driving home on the interstate at the posted 70 mph speed my electronic stability light goes off and the cars engaged suddenly begins to rapidly power down. A few moments later I was unable to maintain 40 mph as the transition revived to 2X normal levels. I was forced to pull off the interstate and…

  Driving home on the interstate at the posted 70 mph speed my electronic stability light goes off and the cars engaged suddenly begins to rapidly power down. A few moments later I was unable to maintain 40 mph as the transition revived to 2X normal levels. I was forced to pull off the interstate and turn off the car for a few minutes, restart the car and drive while the transition light remained light up. over the past couple weeks the electronic stability light/engine powering down situation has become more frequent and almost a daily situation I expect--not a comforting feeling when on the interstate. I took the car the a local mechanic today and for once the transmition light was not on and the traction stability situation was not a problem--go figure. Anyway, the mechanic tested the car and said the issue appeared to be moisture getting into the accelerator sensor and causing the issue. He was not 100% sure and recommended I keep driving the car and bring in once the issue pops up again--sure it will. difficult to prove without being an expert mechanic but I believe there IS an engineering defect with the car creating this issue and the part should be recalled and replaced with a newly engineered moisture sealed part. all acceleration issues like this are very serious as gm should accept responsibility to fix. I replaced the same sensor approximately 2 years ago and problem persistent over that same period of time. Not what you expect when you invest in the cadillac brand. *js

• Jul 14, 2010CA
  Exterior lighting
  Led taillights are distracting, especially those with low refresh rates. The human retina takes 1MS to take a snapshot of the world, so lights with a refresh rate below 1000hz should be banned from the roads. Cadillacs in particular are bad, with refresh rates apparently around 60HZ or so. I can…

  Led taillights are distracting, especially those with low refresh rates. The human retina takes 1MS to take a snapshot of the world, so lights with a refresh rate below 1000hz should be banned from the roads. Cadillacs in particular are bad, with refresh rates apparently around 60HZ or so. I can usually spot caddies from a distance on the freeway at night due to how much their taillights flicker. It IS extremely annoying, being the equivalent to flashing a light on and off rapidly, and distracts me away from the rest of the road. one such time nearly caused an accident as my attention kept getting distracted by an led taillight and I nearly missed an emergency brake in the lane ahead of me. please ban all led taillights, or led taillights with a refresh rate below 1000hz. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
• 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006293This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
• 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
• 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Every Cadillac STS model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.