2002 Chevrolet Impala
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2002 Chevrolet Impala. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2002 Chevrolet Impala. Newest first.
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine…
Risk and remedy
Risk
Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy
The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
General motors IS recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8L V6 naturally aspirated engine. some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold…
Risk and remedy
Risk
If the manifold IS hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.
Remedy
Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension, free of charge. the recall IS expected to begin during may 2016. owners may contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and pontiac at 1-800-620-7668 or http://www.pontiac.com or http:www.gmownercenter.com.
Dorman IS recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Risk and remedy
Risk
A broken steering knuckle could result in loss of steering control and a possible crash without warning.
Remedy
Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.
Dorman products IS recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's "oe solutions" brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the "napa" brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement…
Risk and remedy
Risk
If the weld fails, loss of steering could result, possibly resulting in a vehicle crash.
Remedy
Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492.
Certain delphi fuel pressure regulators, p/nos. Fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer.
Risk and remedy
Risk
Fuel may leak, possibly resulting in a fire.
Remedy
Delphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770.
Certain passenger, MINI vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Risk and remedy
Risk
Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Remedy
Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
Owner complaints
795 complaints38 involved a crash32 involved a fire35 injuries
What owners report most
Latest complaints
- Air bags
The contact’s son owned a 2002 Chevrolet Impala. The contact stated that the contact was unaware of how the failure occurred; however, the contact’s son was involved in a crash in which the vehicle collided with a wall. The contact stated that none of the air bags deployed during the crash. The…
The contact’s son owned a 2002 Chevrolet Impala. The contact stated that the contact was unaware of how the failure occurred; however, the contact’s son was involved in a crash in which the vehicle collided with a wall. The contact stated that none of the air bags deployed during the crash. The contact stated that the contact’s son sustained multiple injuries, and medical attention was provided. The contact was unaware if any warning lights were illuminated at the time of the failure. The contact stated that the injuries included a fractured nose, lacerations to the nose and cheek, a broken right femur, a shattered right knee, collapsed lung, broken ribs, and paralysis on the right side. The contact also stated that the right foot required amputation. A police report was filed. The vehicle was towed and deemed destroyed by an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
- Electrical system · Engine · Fuel/propulsion system
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened…
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the apartment complex I live in could have caught fire and endangered multiple people. No the issue has not been seen or confirmed by a dealer or service center. Yes the vehicle has been inspected by state fire marshal. No there was no warning lights or problems at all. We drove the car the night before, everything was normal and nothing was showing on the dash and the next day I jumped in, put my seat belt on and started the car to make sure it was running good and it exploded and caught flames.
- Tires › Sidewall · Tires › Tread/belt · Tires › Valve
225/60 R16 tire size valve leak and pushed in slow tire leak
- Electrical system · Suspension · Wheels
Power windows fail at times Blinkers fail at times Front hub assembly damage Front calipers are damaged and affect steering These are available for inspection. There are huge safety risks with all of these compromised issues. Last inspection is unknown. No known warning lamps present.
- Electrical system · Power train
Transmission hesitates to pull out in drive from a stop
- Air bags
I was driving out of supermarket I was alone and the airbags deployed. I was hit hard and had a panic attack. I was able to drive home 14 miles. Windshield busted and dash board totaled Everyone I try to download a picture I'm sent to the begining. I'm going to have pictures on file incase needed. .
- Electrical system · Unknown or other
I was driving along when out of no where my trunk opened. I got off the highway and closed it. At that time I was puzzled wondering who had been in my truck to have not closed it correctly. I knew I hadn't been in it in awhile. It wasn't until a few weeks later when the "Service Vehicle Soon" light…
I was driving along when out of no where my trunk opened. I got off the highway and closed it. At that time I was puzzled wondering who had been in my truck to have not closed it correctly. I knew I hadn't been in it in awhile. It wasn't until a few weeks later when the "Service Vehicle Soon" light on my dash came on. I went and had my vehicle scanned and was told about the TrapAlert system in the trunk and that is why my trunk popped open. I realize there was a post about this like a decade ago. But this is happening to me now and I can't find help for this issue anywhere. I've contacted both Chevrolet and GM support online as well as repair shops and no one seems to know what I'm talking about. GM told me they don't keep info on Vehicles older than 10 years. All the information online would suggest there is an actual sensor somewhere in the trunk although extremely vague on where it actually is and that it has a disable switch. Well, we've tore this thing apart only to find out it's some looped wiring that goes into the stereo amp in the trunk. I've yet to see a sensor yet for some reason my vehicle is still giving a single that someone is trapped in the trunk thus, popping the trunk whenever it wants. I've been searching high and low for information and already spent $1100 to repair issues to clear the dash light and nothing seems to work. Just a waste of time and money and considering this happened while I was driving 55mph I would think it obvious that its dangerous. Could we at least get some actual information without having to spend more than the Vehicle is worth. Smh
- Electrical system · Engine · Fuel/propulsion system
My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C and once I returned home, my car caught on fire in our drive port.
- Engine · Forward collision avoidance › Automatic emergency braking
I just purchased this 2002 chevy impala which came with the important vehicle safety recall and I would need the problem fixed. nhtsa 15v-701 im actually now scared to drive it/
- Fuel/propulsion system
While driving the vehicle gas gauge was fluctuating up and down. I subsequently ran out of gas due to the fact that I did not know how much gas I had. I was stuck on the road. I had to get the fuel pump replaced. I checked online and there appears to be a problem with the fuel pump on other chevy impalas.
- Electrical system › Ignition
TL* the contact owns a 2002 chevrolet impala. The contact stated that several attempts were needed to start the vehicle. The contact stated that the failure was due to the ignition switch. The vehicle was taken to denny menholt chevrolet (3000 king ave w, billings, mt 59102) on several occasions…
TL* the contact owns a 2002 chevrolet impala. The contact stated that several attempts were needed to start the vehicle. The contact stated that the failure was due to the ignition switch. The vehicle was taken to denny menholt chevrolet (3000 king ave w, billings, mt 59102) on several occasions however, the vehicle was not repaired due to the cost. The contact stated that the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 279,303.
- Exterior lighting
High beam switch has been broken, very common problem when google searching. No one fixes it as it IS prohibitively expensive. Cannot use high beams and many people adjust the low beams higher as a solution, which IS bad for everyone. Should be a recall?
- Engine · Power train
Supposedly the cooling system was fixed in 2003 but it still tells me that my coolant IS low and it leaks. I am the second owner of this car and have only had it since september of 2019. Also the transmission has a delayed shift from 1ST to second.
- Electrical system · Engine · Fuel/propulsion system
I bought a 2002 chevy impala and got it looked at before purchase the only thing that popped up on the code reader was there IS an electrical problem, sometimes my signal lights work sometimes they don't, my speedometer doesn't light up or anything. I then start to smell gas when I turn on the heat…
I bought a 2002 chevy impala and got it looked at before purchase the only thing that popped up on the code reader was there IS an electrical problem, sometimes my signal lights work sometimes they don't, my speedometer doesn't light up or anything. I then start to smell gas when I turn on the heat or air it's unbearable. I then proceeded to check for any recalls and there are a few dealing with the engine cooling and exhaust/gas leak along with electrical issues. They said the car could catch on fire at any time. I have two toddlers so there IS no way that this IS a safe car.
- Electrical system · Engine
Takara recall
- Engine
TL* the contact owns a 2002 chevrolet impala. The contact stated that while driving at various speeds, there was an abnormal odor of burning oil emerging from the vehicle. additionally, there was oil on the engine compartment. There were no warning lights illuminated. The vehicle was taken to…
TL* the contact owns a 2002 chevrolet impala. The contact stated that while driving at various speeds, there was an abnormal odor of burning oil emerging from the vehicle. additionally, there was oil on the engine compartment. There were no warning lights illuminated. The vehicle was taken to modern chevrolet (5955 university pkwy, winston-salem, nc 27105 (336) 793-5943) but, was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 186,000.
- Engine
On april 9TH of 2017, our 2002 impala LS was brought in to have the vehicle serviced due to this recall: these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking, which may result in an under hood fire. This work was done in april…
On april 9TH of 2017, our 2002 impala LS was brought in to have the vehicle serviced due to this recall: these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking, which may result in an under hood fire. This work was done in april 2017: dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension. Summer of 2017 we had the oil and filter replaced, and afterwards lots of smoke came from engine. We thought the mechanic had simply spilled some oil on the engine. Summer of 2018 oil and filter was changed and smoke from the engine compartment, we again thought the mechanic had spilled some oil on the engine. In march of 2019 the vehicle was parked, facing downhill at an above average angle, and oil began to seep out of the engine and burn of on the hot exhaust manifold lots of smoke and potential fire hazard. The vehicle was returned to bob mccosh, who had performed the original gasket replacement in 2017, to have the original recall work inspected. Upon inspection a piece of gasket, about 2 to 3 inches long, was found to be protruding from between the valve cover and the engine. Upon further inspection of this gasket, the edge of the gasket visually appeared to have been caught by the bolt as it was tightened and this either tore the gasket or weakened it sufficiently so that the gasket failed. Said gasket IS currently in my possession. We know it failed before the oil/filter change in the summer of 2017, because of the amount of smoke that issued from the engine compartment afterwards. This recall repair lasted far less than the 12month/12,000 mile warranty. The vehicle, today april 2019, still has less than 10,000 miles since the original recall work was done in march 2017.
- Engine
Last year I bought my car from a private dealer. Since purchasing it, my car always seems to be running hot. My "check engine coolant" light use to come on so often, I went out and purchased another radiator hose and clamps and got the light to turn off. However the issue with my car running hot…
Last year I bought my car from a private dealer. Since purchasing it, my car always seems to be running hot. My "check engine coolant" light use to come on so often, I went out and purchased another radiator hose and clamps and got the light to turn off. However the issue with my car running hot has not gone away. I'm scared that this IS a bigger issue than coolant and it could create a fire and after reading the recall, I am afraid to drive until this problem IS fixed.
- Electrical system · Engine · Steering
TL* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle was leaking oil, fuel, and power steering fluid. In addition, the vehicle failed to start and the engine, traction control, and power steering warning indicators illuminated. The vehicle was not taken to a dealer or…
TL* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle was leaking oil, fuel, and power steering fluid. In addition, the vehicle failed to start and the engine, traction control, and power steering warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vin was included in nhtsa campaign numbers: 14v400000 (electrical system) and 15v701000 (engine and engine cooling). The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall and provided a case number. The approximate failure mileage was 118,000.
- Seats · Structure › Body
The spring on the driver seat broke not very heave peaple driving the car. body of the car I have 2 impalas 2002 and 2004 both are rusting under the doors and at the quarter panels I look at all impalas around the age of both of mine and 90% of the are rusting in the same spots. my cars were…
The spring on the driver seat broke not very heave peaple driving the car. body of the car I have 2 impalas 2002 and 2004 both are rusting under the doors and at the quarter panels I look at all impalas around the age of both of mine and 90% of the are rusting in the same spots. my cars were rustproofed and underneith it IS a mess you cant hardly get a jack under both of them. I keep them garage kept since we got both of the I will never own a impala again.
- Electrical system · Electronic stability control (esc) · Service brakes
ABS IS kicking back and traction control IS coming on for no given reason making stopping the car increasingly hard at slow speeds. Inevitably causing the ABS and service traction control lights to come on the light IS now staying on as soon as the car IS turned on. Took the car to the shop to…
ABS IS kicking back and traction control IS coming on for no given reason making stopping the car increasingly hard at slow speeds. Inevitably causing the ABS and service traction control lights to come on the light IS now staying on as soon as the car IS turned on. Took the car to the shop to attempt to find the problem being told it IS an electrical grounding problem also makes the headlights flicker when doing this
- Electrical system
You put the key in the ignition and it doesnt turn. The steering wheel IS free there IS nothing else wrong. You have to sit there forever moving the key in every which way. To hopefully find the right combination to get the car to start.
- Unknown or other
The pieces the dealer glued unto my ignition key fell out. I did not do anything. I just noticed one day they had fallen out. Gluing the pieces in the key was not a fix. I am using my spare key, but I am afraid they will come unglued and fall out.
- Electrical system
TL* the contact owns a 2002 chevrolet impala. After the vehicle was repaired per nhtsa campaign number: 14v400000 (electrical system), the vehicle failed to operate. The contact mentioned that the vehicle was wired to a starter to operate. The vehicle was taken to century chevrolet (6105 west 120th…
TL* the contact owns a 2002 chevrolet impala. After the vehicle was repaired per nhtsa campaign number: 14v400000 (electrical system), the vehicle failed to operate. The contact mentioned that the vehicle was wired to a starter to operate. The vehicle was taken to century chevrolet (6105 west 120th ave, broomfield, co), but the cause of the failure could not be determined. The manufacturer was notified. The approximate failure mileage was 144,598.
- Electrical system · Unknown or other
Car randomly locks me out for 10 minutes, this should be a recall. these cars are [xxx]. constantly leaves me stranded. passlock security code, security light flashes for 10 minutes. parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Alleged headlight failure
A total of 646,038 subject vehicles were sold during my 2001-2003, and the complaint and warranty data tabulated above apply to the total vehicle population.complaint reports alleging headlight outage represent slightly more that one-half of the total number of complaints and the balance are allegations of flickering…
A total of 646,038 subject vehicles were sold during my 2001-2003, and the complaint and warranty data tabulated above apply to the total vehicle population.complaint reports alleging headlight outage represent slightly more that one-half of the total number of complaints and the balance are allegations of flickering and dimming.investigation disclosed the root cause of the malfunction to be wear of a contact plunger in the multifunction switch that may result in a temporary open circuit, with the plunger in a neutral position between high- and low-beam contact points.consumers consistently reported that manipulation of the switch handle on the steering column restores either high or low beam headlight function.no other potential safety related issues, e.g., fires or windshield wiper failure, were found to be related to this issue.the manufacturer recognized the subject headlight issues from failure and warranty reports, and issued a redesigned plunger in 2003. The manufacturer did not identify a defect requiring recall and remedy.odi has determined that the rates of occurrence, the failure mode and the real-world consequence of the alleged defect as compared to other similar investigations fail to identify a safety-related defect trend.this preliminary evaluation has been closed.the closing of this investigation does not constitute a finding that a safety-related defect does not exist.the agency may take further action if warranted by the circumstances.
- Engine compartment fires
Ea02-030 IS closed with gmea02-030 IS closed with gm?s actions in 03v-473 and 04v-090 recalling approximately 529,000 my 1998-99 c- and h-body vehicles equipped with defective fuel pressure regulators.these vehicles were equipped with plastic intake manifolds that are unable to contain pressures that occur in some…
Ea02-030 IS closed with gmea02-030 IS closed with gm?s actions in 03v-473 and 04v-090 recalling approximately 529,000 my 1998-99 c- and h-body vehicles equipped with defective fuel pressure regulators.these vehicles were equipped with plastic intake manifolds that are unable to contain pressures that occur in some backfire events and defective fuel pressure regulators with leaking diaphragms that can provide a source of fuel to produce a combustible air-fuel mixture in the manifold.the closing of this investigation does not constitute a finding by odi that no safety defect exists in the vehicles that are not included in gm?s recalls.odi will continue to monitor the incidence of manifold ruptures and related fires in other my 1995-2002 gm passenger cars equipped with the subject intake manifold.for additional information, see the attached closing report.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248778Unintended Ignition Key Rotation
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245891Unintended Ignition Key Rotation
- 10245890Unintended Ignition Key Rotation
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
Every Chevrolet Impala model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.