2009 Chevrolet Impala
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Impala › 2009
These records cover every 2009 Chevrolet Impala. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2009 Chevrolet Impala. Newest first.
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Risk and remedy
Risk
If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy
GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Risk and remedy
Risk
A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Gm IS recalling certain model year 2009-2010 chevrolet impalas for failing to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly anchorages." the front safety belt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door.
Risk and remedy
Risk
The safety belt may not restrain the occupant as intended during a crash, which could result in injury to the occupant.
Remedy
Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. this service will be performed free of charge. the safety recall began on november 5, 2010. owners may contact chevrolet at 1-800-630-2438 or at the owner center at www.gmownercenter.com.
Gm IS recalling 79 my 2009 chevrolet impala vehicles. some of these vehicles have a passenger-side front air bag inflator that could fracture at an inflator tube during a deployment.
Risk and remedy
Risk
During a passenger-side air bag deployment, pieces of the inflator tube could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the passenger.
Remedy
Dealers will install a new passenger-side front air bag. the recall began on october 10, 2008. owners may contact chevrolet at 1-800-630-2438 or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Owner complaints
824 complaints43 involved a crash9 involved a fire43 injuries1 deaths
What owners report most
Latest complaints
- Air bags
For the last 2 years, the car willl come up saying airbag system issues. There airbag sensor under the passenger side seat will randomly throw a code for the erorr and then turn off. It does not have to be a bump, move the seat, Just goes off. We have had it professionally scanned and it is always…
For the last 2 years, the car willl come up saying airbag system issues. There airbag sensor under the passenger side seat will randomly throw a code for the erorr and then turn off. It does not have to be a bump, move the seat, Just goes off. We have had it professionally scanned and it is always the same sensor with the issue. We noticed certian models had recalls but our was not on the list for some reason even though it fits all the other models with same issue. The cost to get it repaired and a chevy dealer is astromical. There are too many dates to count of the light and sesnor error.
- Air bags · Electrical system
I believe the passenger seat occupant sensing and airbag issues from recall 16V507 have not been fixed. I am still having issues related to it, even though I had it fixed.
- Electrical system
Smelled an odor of burning wires when using rear defroster. Defroster then stopped working. After further troubleshooting I observed the wire pigtail under the front passenger door was charred and burned. The pin inside the harness that was burned was the rear defroster. After further research I…
Smelled an odor of burning wires when using rear defroster. Defroster then stopped working. After further troubleshooting I observed the wire pigtail under the front passenger door was charred and burned. The pin inside the harness that was burned was the rear defroster. After further research I found this is very common for the Chevy impala. However no recall existed. I feel it is a fire risk due to the fact that the wires over heated enough to melt and char the plastic surrounding the electrical pin within the harness. Pictures was taken of the damage.
- Engine
Transmission
- Air bags
The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
- Engine
It rumbles when I start my car
- Electrical system
I have a 2009 with 77000 miles 0n it I have fix the knocking noise under dash 3 times now it is a actuator there are 2 of them. I have also found by spraying Carburetor cleaner in the throttle body just remove the the big air hose and spray all around in side this stops the the speed reduction…
I have a 2009 with 77000 miles 0n it I have fix the knocking noise under dash 3 times now it is a actuator there are 2 of them. I have also found by spraying Carburetor cleaner in the throttle body just remove the the big air hose and spray all around in side this stops the the speed reduction control lite from coming on saying you have no power. The problem I'm having now is while I'm driving the dash lights go out and radio light goes dim. after a while the lights come back on bright and working great they go on and off when they want to The lights showing me the mileage works great all the time its just the dash lights going on and off and my car just pass smog in California in June. I now live in Texas ,I have to have my car inspection here and it failed do to a EVAP and a 02 sensor not responding. They tell cause I replace the battery this cause the computer to reset and these 2 sensors have not reset yet and I have to drive the car 100 miles to make sure they reset to the computer So these are the problems I have been having with my car. You can find your car problem on you tube by putting in the year and make of your car saying what light came up and usually its a easy fix
- Power train
A piece broke off and had fallen off of transmission when stopped at a redlight when put in gear car didn't want to move had to manually shift to get off the road and towed it home. The piece that broke fell into pan when changing transmission fluid. Believe it's off flywheel possibly forward band.
- Air bags · Electrical system · Suspension
None
- Structure › Body
the frame of the car is rusted . in places almost all the way through the frame. this was confirmed by chevy dealer. this car has always kept in a garage. I kept the car clean going through a car was with under wash.
- Electrical system
The contact owns a 2009 Chevrolet Impala. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. The contact then observed smoke coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an…
The contact owns a 2009 Chevrolet Impala. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. The contact then observed smoke coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the wiring harness and observed that the wiring was exposed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 222,000.
- Engine · Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Abs warning light · Structure › Frame and members
The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 MPH, there was an abnormal sound coming from underneath the vehicle. The traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a local mechanic however, a diagnostic test could…
The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 MPH, there was an abnormal sound coming from underneath the vehicle. The traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a local mechanic however, a diagnostic test could not be performed due the excessive rust underneath the vehicle. The mechanic was unable to hoist the vehicle on the lift because safety and liability issues. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.
- Visibility/wiper
Front defroster not working AND windshield wiper not working consistently.
- Air bags
Unknown SRS light comes on and stays on I'm afraid the system will not work properly in an accident.
- Engine · Vehicle speed control
The contact owns a 2009 Chevrolet Impala. The contact stated that after starting the vehicle and shifting to reverse, the check engine warning light illuminated. The contact continued to reverse the vehicle and felt a pulling sensation. The "Traction Control" failure light illuminated. The contact…
The contact owns a 2009 Chevrolet Impala. The contact stated that after starting the vehicle and shifting to reverse, the check engine warning light illuminated. The contact continued to reverse the vehicle and felt a pulling sensation. The "Traction Control" failure light illuminated. The contact decided to move forward and park the vehicle. After several hours, the contact restarted the vehicle and the check engine warning light remained illuminated. The vehicle was then able to be driven. The failure occurred several times after the tires were changed. The contact linked the failure to NHTSA ID Number: 10090054 (Vehicle Speed Control, Engine). The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal failed and needed to be replaced. The vehicle had been repaired. The vehicle was not returned to the dealer when the failure recurred. The manufacturer was made aware of the failure and it was confirmed that the vehicle was past the 10-year coverage for NHTSA ID Number: 10090054 (Vehicle Speed Control, Engine). The failure mileage was 65,510.
- Electrical system
Driving home one night, August 8th, 2023 (thank goodness it was night) took a turn and got a service traction control light with a ding ding ding noise (I assume to alert me that something is wrong) and then it said engine power reduced which I assume happens because if your traction control is…
Driving home one night, August 8th, 2023 (thank goodness it was night) took a turn and got a service traction control light with a ding ding ding noise (I assume to alert me that something is wrong) and then it said engine power reduced which I assume happens because if your traction control is bad, it doesn’t want you slipping. Immediately called my father and he said to just drive it home and we’ll check it out. Not 2 miles later, my engine just stopped and it went into ignition. I couldn’t steer, I couldn’t stop because the engine was no longer running. I’ve driven a time or 2 (more like backed up) when I didn’t turn my key all the way and it was in ignition and that’s how it felt because it wasn’t on. This was very scary because I thought the car had just gave out. The engine just stopped and I got warning saying "STARTING DISABLED, SERVICE ENGINE THROTTLE " this is my first car, and after reading the complaints on it, I thought it was a recall. We ended up changing out the gas pedal, which made the problem go away right away, and I haven’t had issues with it since. Failure Mileage: 175K
- Seats
The driver seat power motor caught fire underneath the seat while driving my vehicle. It started smoking really bad. Out of no where.
- Structure › Body
The support frame rusted due to water collection from rain. This has caused the entire frame to rust through and collapse when the car was jacked up, with the manufacturer supplied scissor jack, to replace a tire. Because of this the DRIVER SIDE door is no longer able to open, causing the driver to be put at risk where they can not escape the car in case of an emergency.
- Air bags · Electrical system · Seat belts
2009 Chevy impala Airbag light comes on and off when it wants to bought it from a use dealer ship in 2022
- Vehicle speed control › Throttle › Throttle position sensor (tps)
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on separate occasions, the messages “Reduce Engine Power” and "Service Traction Control" were displayed on the instrument cluster, and the check engine warning light was illuminated.…
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on separate occasions, the messages “Reduce Engine Power” and "Service Traction Control" were displayed on the instrument cluster, and the check engine warning light was illuminated. Additionally, the contact stated that the failure reoccurred while driving on a bumpy road surface and while turning the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed that the throttle position sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that her father used an OBD reader and retrieved codes indicating that the throttle position sensor was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle decelerated unintendedly. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000.
- Air bags
"Air Bag Malfunction light is on. There is a NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which I am associating with the failure and it tends to happen at the 80,000 mile mark which this car is almost at. Why isn't this VIN included in the recall? It's a 2009 Chevy Impala. Shouldn't this recall capture all of the 2009 Chevy Impalas?
- Electrical system
Throttle body and throttle pedal
- Electrical system · Unknown or other · Vehicle speed control
While driving the car it would pop up a message saying “ENGINE POWER REDUCED”. Today while driving it home it popped up with a message saying “STARTING DISABLED, SERVICE THROTTLE” and then the car wouldn’t drive and I had to pull over on the side of the road. For months now when I drive and accelerate at times the car would almost grind. I believe it has to do with the traction control or the transmission.
- Engine · Latches/locks/linkages › Electronic lock/latch actuator · Steering
The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic…
The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty door actuator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
- Air bags
We bought a vehicle as is from a dealer and when we drove away the air bag comes on and off
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006849This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10254240Information on COAX Repair Kit Availability.
- 10254215Tire Wear Characteristics of 16? Goodyear Integrity Low Rolling Resistance Tires.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250505This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
Every Chevrolet Impala model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.