2003 Chevrolet Impala
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Chevrolet › Impala › 2003
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2003 Chevrolet Impala. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
8 recalls name the 2003 Chevrolet Impala. Newest first.
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine…
Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model…
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
General motors IS recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8L V6 naturally aspirated engine. some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold…
If the manifold IS hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.
Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension, free of charge. the recall IS expected to begin during may 2016. owners may contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and pontiac at 1-800-620-7668 or http://www.pontiac.com or http:www.gmownercenter.com.
Dorman IS recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
A broken steering knuckle could result in loss of steering control and a possible crash without warning.
Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.
Dorman products IS recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's "oe solutions" brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the "napa" brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement…
If the weld fails, loss of steering could result, possibly resulting in a vehicle crash.
Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492.
Certain delphi fuel pressure regulators, p/nos. Fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer.
Fuel may leak, possibly resulting in a fire.
Delphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770.
On certain MINI vans, passenger and sport utility vehicles, some of these vehicles have a driver's side air bag that may not deploy as designed. in addition, the air bag inflator could rupture.
This could result in reduced capability of the air bag to protect the driver. also if the air bag inflator ruptured, pieces of the inflator could strike and injure the vehicle occupants.
Dealers will inspect, and if necessary, install a new driver's air bag. owner notification began on march 11, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, or pontiac at 1-800-762-2737.
Certain passenger, MINI vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
My understanding is that a rain leakage into the front passenger floor is a very common problem with 2003 and 2004 Chevy Impala's. This is a safety issue due to mold. My complaint is about the fact that this is not a safety recall under NHTSA that Chevy Dealers must repair at no cost. I have this issue and it is a big problem for health and safety, so the fact that it is not a recall is infuriating. This is NOT a simple wear and tear problem. It is a manufacturing or design defect in 2003 and 2004 Chevy Impalas.
My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.
After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between them
Ignition lock issue. I’m guessing security light came on hard to start vehicle when switch doesn’t work. Almost left me stranded. Apparently this is common. I have kids and if I get stranded with them what am I supposed to do? Something needs to be done
I have a 2003 Chevrolet Impala! Look it up on the internet, and you will see that the failure rate of the GM passlock system is huge, and massively expensive to repair! In fact from a inside relative, says GM makes more money in parts, and repairs than on selling a new vehicle! This is without doubt a premeditated flow to rip off the public! This is in fact insensitive for GM to engineer a constant, and ongoing failure of the of its vehicles! This passlock defect can not be fixed by accessing the cars computer! It should be that easy but it is not a option. Being stranded by this defect is life threatening. The problem is the Passlock system that has failed for me, and hundreds of thousands owners of GM vehicles, and tens of millions of dollars in repairs that GM should be forced to repair, at no costs, past, and present to the owners, and including towing, and a rental car! The passlock defect, and failure completely locks up the cars entire electrical system, so the owner can not start, or even open the trunk of their car in a emergency! After it happens you can’t even access the car radio to reset back to the original factory functions! Even if you disconnect the battery, to get this accomplished, it will be a short while before it happens again! It is crazy expensive just to diagnose this problem! Please note that this is not just a Impala problem! This passlock defect falling involves dozens of Models of all types, old, and new. These vehicles number in the many hundreds of thousands over decades! Many tens of millions of dollars in repairs, and hundreds of thousands waiting to happen! This needs to be addressed at a government level! We won’t to see some consumer protection, and Justice! Thank you for your time, and consideration! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
225/60/r16 Tire bead is warped/slanted (defective) with inability to install the tires
Accelator keeps getting stuck at traffic lights and while driving
Fuel line leaking gas under engine.
Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Traveling at 58 mph in Cruise Control for 10 minutes I increased speed with 4-6 rapid pushes of the Accelerate button in less than 1.5 seconds, Each push is 1 mph. I have never pushed it that rapidly.The engine acted as if I floored the accelerator & the transmission went from 4th to 3rd gear, speed went to 70+ and rapidly increasing. I stepped on the break pedal several times to disable CC but no help, I switched the CC button to the off position several times, no help. Now at 85+ and accelerating hard in wide open throttle (WOT). I shift to Neutral and turned the ignition to the ACC position to retain steering ability as the engine was RPM'ing out to destruction. I coasted off the highway and set ignition to off. After a few minutes I turned engine on and it rev'd out of control, still WOT. Ignition off did not reset the problem. I opened the hood to disconnected the battery & I observe that neither the CC or accelerator cables are not holding the throttle body (TB) in "WOT", it was closed in an idle position. It is not mechanical. I disconnected the battery for several minutes and then the system operated normally. I have used CC a million times but never have pushed that accel button that fast. I served 7 years as a Reactor Operation onboard US navy Fast attack Submarines, have torn apart and assemble mechanical and electrical reactor systems. I have been a Hardware Engineer for 40+ yrs and have 10 US patents in fault tolerant server design. I've been a car guy since 5 yrs old. This is a problem with the cars computer or its code. The rapid pushing of the CC accel button is key here as well as memory retaining this CC state after Key OFF. Its a good thing I experienced with many hard casualty life and death situations while serving, because my car was accelerating out of control, my experience and training in the US Military taught me to keep cool and think.You really should investigate this. I can tell you more specifics but I'm character limited.
On 3/21/2021 I was driving on the freeway for about 25 miles, when my 2003 chevy impala started making a whining noise and it continued to get worse with each turn. My husband soon realized it had to be the power steering fluid. So he put a bottle of power steering fluid in and after starting and driving for a few minutes the car was back to normal! So I proceeded to get back on the freeway to head home. as soon as we got to our exit about 23 miles from where we had just put the fluid in. It started making the same whining noise. So back to the store for more power steering fluid. He fills it up. The next morning same problems. We know now there IS a leak in our power steering but not sure where exactly. My car now sits as we can't afford to be adding bottle after bottle of power steering fluid to my car everytime we need to go somewhere. My husband believes we have run into the same issues that have recently been reported by nhtsa ID# 11316116 being power steering return hose rubs against some part of the motor and rubber hole in power steering return hose.
Vehicle shuts off when moving,turning or stopped at a traffic light. By switching to neutral, the engine may start after 1 or more tries. So far the failures have been on city streets and highways. but not interstates. the failures are many but unpredictable.
Vehicle fire. Vehicle caught fire while cruising at highway speeds. Very dangerous. Vehicle IS a total loss.
I just recently bought this vehicle 03/11/20 and it ran great till yesterday when the intake manifold exploded and caught fire to the engine from the fuel lines melted this happened when I was getting a jump. It says there are no recalls pending it IS the 3.8L and it looked original all the parts did can you please help me out
The incident happened this morning as I was leaving for work. My car was parked in our driveway and had not been driven in 2 days. I got in the vehicle and put the key in the ignition and as soon as I turned it to start there was a loud bang that sounded like a gunshot which I thought was a backfire. The entire plastic intake manifold gasket had exploded into pieces and white smoke began to rise from under the hood. When I opened the hood and the smoke cleared I began to assess the issue, I noticed the manifold gasket cover had been blown completely off and the manifold itself was in pieces. I've done some research and this seems to be a common but uncommon thing among early 2000's gm vehicles.
The power steering return hose rubs against some part of the motor and rub a hole in power steering return house
The security system locks and will not let me start the vehicle every couple times the vehicle IS started.
Abs/traction control.when ABS and traction control lights come on makes grinding noise /brakes grab has become dangerous to have on the road. Only have 125,950 miles has been causing problems for last 5,000 miles. Took to shop mechanic.could not identify problem. Can not turn traction control off/ on manually does it on its own. .Has to be a recall for this problem. As many complaints for this same dangerous problem there should be a factory recall before someone gets hurt or worse.this problem happens when in motion turning and while applying brake. City street and highway.
Vehicle didn't start, security light was flashing, was told to turn the key into the 'on' position and wait exactly 10 minutes before trying to start it. It worked, but the issue became worse and worse until it no longer started. Was then told to replace keys, did that, same issue. When blinkers were used, a loud buzzing noise occurred and every light on the dash lit up, the gear shift labels began flickering and the stereo did as well. The dealership has replaced the bcm and the ignition switch, and it had finally started, until I went to try to go somewhere. No one knows what IS going on and multiple people have said that this issue IS very common in this type of vehicle.
Had front end accident twice and air bags never inflated.
Turn signals work intermittently for 6 years. Transmission makes squeak upon starting from dead stop after changing fluid and filter for 2ND time. ABS went out 6 years ago.
2003 chevrolet impala 3.4L IS difficult to start, replaced many parts to try and fix: fuel filter, fuel pump, spark plugs and wires, oxygen sensors, fuel evap valve, and throttle control. vehicle currently has 52,xxx miles. security light flashes, was able to pull error code p1626: theft deterrent fuel enable signal not received. keys are original to car, I have tried to re-learn keys to vehicle with no success. numerous repairs are listed under this error code, including the replacement of the bcm, and this doesn't always fix the problem. this issue needs to be researched further.
On a cold start my car will not start for at least one time, and once you get it on the highway the car will surge and jump rpms and occasionally will just die and leave me stranded on the highway. I've replaced just about every sensor relating to the issue and the fuel pump and still have no idea what IS wrong. I still owe money on the car and I'D rather just figure out how to fix it. Thank you and I look forward to hearing back from you.
Recall ID 240424 received this from credit karma. Currently our car IS having overheating issues. Engine cooling issues,exhaust manifold/header/muffler/tailpipe, oil leaking on to my exhaust I'm afraid to drive it, afraid it may catch fire.
Rear right brake line leaking fluid. This could be a fatal accident if I was on the highway. my 2003 chevy impala rear right brake line IS rusted badly. The brake line actually rubbing against an across line that has a bunch of electric lines bundled together which IS going over the rusted brake line and ends up causing the brake line worn out and brake fluid leakage. This could be a serious safety issue. IS it possible the administration could conduct a research on the model of this car for this issue?
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
A total of 646,038 subject vehicles were sold during my 2001-2003, and the complaint and warranty data tabulated above apply to the total vehicle population.complaint reports alleging headlight outage represent slightly more that one-half of the total number of complaints and the balance are allegations of flickering and dimming.investigation disclosed the root cause of the malfunction to be wear of a contact plunger in the multifunction switch that may result in a temporary open circuit, with the plunger in a neutral position between high- and low-beam contact points.consumers consistently reported that manipulation of the switch handle on the steering column restores either high or low beam headlight function.no other potential safety related issues, e.g., fires or windshield wiper failure, were found to be related to this issue.the manufacturer recognized the subject headlight issues from failure and warranty reports, and issued a redesigned plunger in 2003. The manufacturer did not identify a defect requiring recall and remedy.odi has determined that the rates of occurrence, the failure mode and the real-world consequence of the alleged defect as compared to other similar investigations fail to identify a safety-related defect trend.this preliminary evaluation has been closed.the closing of this investigation does not constitute a finding that a safety-related defect does not exist.the agency may take further action if warranted by the circumstances.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.