2010 Dodge Nitro
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Nitro › 2010
These records cover every 2010 Dodge Nitro. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2010 Dodge Nitro. Newest first.
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of…
Risk and remedy
Risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Chrysler IS recalling certain model year 2010 left hand drive jeep liberty, dodge nitro and RAM 1500 truck; right and left hand drive jeep wrangler vehicles. these vehicles may have been built with an improperly formed master cylinder to hydraulic control unit (hcu) brake tube assembly end flare.
Risk and remedy
Risk
This could lead to loss of brake fluid and reduced braking performance increasing the risk of a crash.
Remedy
Dealers will replace the brake tubes free of charge. the safety recall IS expected to begin during august 2010. owners may contact chrysler toll-free at 1-800-853-1403.
Chrysler IS recalling certain model year 2010 chrysler sebring; dodge avenger and nitro; jeep liberty, commander and grand cherokee; and model year 2009-2010 dodge RAM truck. these vehicles may have been built with an improperly formed or missing brake booster input rod retaining clip.
Risk and remedy
Risk
This could result in brake failure without warning which could cause a crash.
Remedy
Chrysler will replace the brake booster input rod retaining clip free of charge. the safety recall IS expected to begin during february 2010. owners may contact chrysler at 1-800-853-1403.
Owner complaints
78 complaints3 involved a crash2 involved a fire4 injuries
What owners report most
Latest complaints
- Electrical system
The contact owns a 2010 Dodge Nitro. The contact stated that while attempting to start the vehicle, the engine cranked, but the vehicle failed to start, and it became inoperable. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired.…
The contact owns a 2010 Dodge Nitro. The contact stated that while attempting to start the vehicle, the engine cranked, but the vehicle failed to start, and it became inoperable. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact believed that the failure might be related to the Totally Integrated Power Module (TIPM). The manufacturer was not made aware of the failure. The approximate failure mileage was 163,000.
- Air bags
Passengers front seat head rest deployed on its own. The air back feature of my head rest deployed and it broke in the process. It is available for inspection. It happened when I was cleaning my car. So thank goodness not when I am driving. I was actually cleaning my car to trade it in for a dodge…
Passengers front seat head rest deployed on its own. The air back feature of my head rest deployed and it broke in the process. It is available for inspection. It happened when I was cleaning my car. So thank goodness not when I am driving. I was actually cleaning my car to trade it in for a dodge durango but after reading some articles that this is considered normal wear and tear also that dodge won't cover the cost for the repair and don't consider this a recall. I am highly reconsidering staying with dodge now. Specially the outcome of this. It hasn't been inspected yet. No warning signs.
- Power train › Driveline › Driveshaft
The contact owns a 2010 Dodge Nitro. The contact stated while attempting to accelerate from being stationary, the rear driveshaft suddenly detached from the rear of the vehicle and dragged on the ground. The vehicle was later towed to the residence. The cause of the failure was not yet determined.…
The contact owns a 2010 Dodge Nitro. The contact stated while attempting to accelerate from being stationary, the rear driveshaft suddenly detached from the rear of the vehicle and dragged on the ground. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 160,000. The VIN was not available.
- Air bags · Steering
The contact owns a 2010 Dodge Nitro. The contact received a recall notification of the NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An…
The contact owns a 2010 Dodge Nitro. The contact received a recall notification of the NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that the part may not be available, and the contact was informed that she would receive a call back to schedule an appointment but had not yet received a callback. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 145,000. Parts distribution disconnect.
- Air bags · Unknown or other
One day the airbag light started cutting on and off and then the horn started blowing randomly without being touched or even without even being in the vehicle with the car turned off. Took it to a mechanic and they have no clue what’s wrong.
- Electrical system › Horn · Engine
The contact owns a 2010 Dodge Nitro. The contact stated that while driving at an undisclosed speed, the horn was inoperable while needed. The check engine warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed with rear shocks and struts, air compressor…
The contact owns a 2010 Dodge Nitro. The contact stated that while driving at an undisclosed speed, the horn was inoperable while needed. The check engine warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed with rear shocks and struts, air compressor, condenser, HVAC system, and electrical system failure. The mechanic replaced the spark plugs, engine coils, air compressor, and condenser. The manufacturer was made aware of the failure but informed the contact that they could not assist since the vehicle was purchased from a Chevrolet dealer. The failure mileage was approximately 65,000.
- Latches/locks/linkages › Doors › Latch
The contact owns a 2010 Dodge Nitro. The contact stated that the rear driver's side door would not unlock to open. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.
- Parking brake
The contact owns a 2010 Dodge Nitro. The contact stated that the spring inside the parking brake had become defective causing the parking brake to not operate as needed. The dealer had been notified of the failure and the contact was informed that there were no recalls on the vehicle regarding the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Air bags
2010 dodge nitro. Consumer writes in regards to front seat active head restraint safety recall. the consumer stated the steering wheel had 3 small holes where the emblem should be. The dealer was contacted and did not know when a fix would be available.
- Air bags · Steering
TL* the contact owns a 2010 dodge nitro. The contact received notification of nhtsa campaign number: 20v396000 (air bags, steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
TL* the contact owns a 2010 dodge nitro. The contact received notification of nhtsa campaign number: 20v396000 (air bags, steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after having a routine check at napleton's mid rivers chrysler dodge jeep RAM (44951 veterans memorial pkwy, saint peters, mo 63376, (636) 242-1471) when the vehicle was returned, the dab (digital audio broadcasting) was no longer present on the steering wheel. The manufacturer was notified of the failure however, the contact was informed that parts were not yet available. The failure mileage was approximately 35,500. Parts distribution disconnect.*dt*jb
- Air bags
While driving down the road, my headrest malfunctioned and unexpectedly deployed. The vehicle was not hit, nor has it ever been. The vehicle was in motion on a city street, slowing down to approach a stoplight.
- Electrical system · Electronic stability control (esc) · Steering
I got my dodge nitro 4 months ago first month I noticed my engine was starling and I know IS I had electric issues I told my dealership and they said that if the car still running it's nothing they can do about it some days my windshield wiper will cut on by itself some days my blinker don't work I…
I got my dodge nitro 4 months ago first month I noticed my engine was starling and I know IS I had electric issues I told my dealership and they said that if the car still running it's nothing they can do about it some days my windshield wiper will cut on by itself some days my blinker don't work I have 6 month warranty . So I was on my way going home coming off the freeway stop at the red light the light hit green I press the gas my wheels lock up my brake lock up and the car keep going into oncoming traffic my car IS going into the wrong lane I have pictures of that making. hard for me to turn my wheel now my car been in the shop for a month still paying payments
- Electrical system
The ignition switch or w.i.n. Has stopped working , through research this IS a common failure on these model year trucks. Unsafe as ignition may turn off while driving. thankfully mine has not failed in that aspect, but, has failed entirely, I shut engine off, went to restart, and ignition switch failed to start vehicle.
- Electrical system · Engine · Unknown or other
I was driving at about 20-30 mph. My car started making a whining sound then my dashboard lit up with multiple lights starting with the battery and then all of them. Luckily I was able to get to the side of the road before it completely died. I had it towed to a garage. They tried changing the…
I was driving at about 20-30 mph. My car started making a whining sound then my dashboard lit up with multiple lights starting with the battery and then all of them. Luckily I was able to get to the side of the road before it completely died. I had it towed to a garage. They tried changing the alternator and battery. It still won't turn on. It IS now at a dealership and currently can't figure out what IS wrong with it.
- Unknown or other
Key switches going bad and cant get keys out 1000s of complaints on forums faulty design or equipment
- Electrical system · Fuel/propulsion system · Service brakes
Tipm flashing , wipers do not work, ABS light on- speed will not go over 40 and takes a while to reach speed. Acts as if the vehicle IS running out of gas, brakes not working properly
- Electrical system
Tipm issues
- Air bags
Airbag-dash light keeps coming on and shutting off. Went online and found several forums with several people that have the some issue. Issue started when going over a street hump.
- Electrical system · Exterior lighting
After locking my car and leaving it I come back to find it unlocked and the windows down constantly. Now my brake lights wont work on the sides but the top brake light does. Bulbs and fuses are fine. all three lights are connected by wire so they all should be on or off together. Today my battery…
After locking my car and leaving it I come back to find it unlocked and the windows down constantly. Now my brake lights wont work on the sides but the top brake light does. Bulbs and fuses are fine. all three lights are connected by wire so they all should be on or off together. Today my battery just up and died. Just wondered if its all related. I have read other people complaining about the same electrical problem with windows and door locks.it happens anywhere anytime overnight or in the pouring rain when im out and about. After the car IS parked and locked. The two side brake lights are out all the time the top one lights. The brake light issue just happened 5/2019 the window issue has been a few years 2015
- Exterior lighting
Headlights flash but dont come on sometimes ! Afraid to drive at night
- Service brakes
TL* the contact owns a 2010 dodge nitro. While driving 65 mph, the contact detected a burning rubber odor inside the vehicle. After releasing the brake pedal, the brakes failed to release from the rotors. The contact had to depress the accelerator pedal with extra force to accelerate. The vehicle…
TL* the contact owns a 2010 dodge nitro. While driving 65 mph, the contact detected a burning rubber odor inside the vehicle. After releasing the brake pedal, the brakes failed to release from the rotors. The contact had to depress the accelerator pedal with extra force to accelerate. The vehicle was taken to tri-county chrysler, dodge, jeep, RAM (1290 hebron rd, heath, oh 43056, (740) 522-3153) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
- Engine
Takata recall engine locked up while driving on the highway while moving from one state to another. Oil in engine, didn't know why engine locked up. Replaced transmission, starter and a/c condenser leaked.
- Electrical system · Electronic stability control (esc) · Engine
Takata recall. My 2010 dodge nitro makes a very loud, almost diesel truck like sound, whenever my car IS running. It almost sounds like a vacuum cleaner inside the car. The steering wheel, seats, pedals, body, and gear shift of the dodge shake constantly. This happens sitting still and in motion.…
Takata recall. My 2010 dodge nitro makes a very loud, almost diesel truck like sound, whenever my car IS running. It almost sounds like a vacuum cleaner inside the car. The steering wheel, seats, pedals, body, and gear shift of the dodge shake constantly. This happens sitting still and in motion. The anti theft light turned on when the car was running, then the car turned off and would not turn back on for at least fifteen minutes. The drivers side window IS starting to not work.
- Electrical system › Wiring › Fuses and circuit breakers
TL* the contact owns a 2010 dodge nitro. While the vehicle was stationary, the front driver's side door would not lock when prompted. In addition, the power windows would not roll down and the headlights malfunctioned. Asheboro dodge (1709 east dixie dr, asheboro, north carolina 27203…
TL* the contact owns a 2010 dodge nitro. While the vehicle was stationary, the front driver's side door would not lock when prompted. In addition, the power windows would not roll down and the headlights malfunctioned. Asheboro dodge (1709 east dixie dr, asheboro, north carolina 27203, (336-625-6123) diagnosed that the fuse box needed to be replaced. The dealer stated that the part was no longer manufactured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000. The vin was not available.
- Fuel/propulsion system
Cardan was split into two pieces which almost caused an accident that could have cost me my life. There IS no recall for this year
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
- Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007…
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10224083Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10224058Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221554Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following DTCs set in the PCM memory: **U0140 - Lost Communication With Body Control Module (BCM) (10-12 MY only). Auto Shutdown (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (10-12 MY only).** P0401 - EGR System Performance. In addition the customer may notice one of the following conditions: Hard to start, long crank time or even a no start. The customer may describe that If the gas pedal is pushed slightly the vehicle starts as expected (11 MY KA only).
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220843NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10220576SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10217714Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10216407Left And/Or Right Door High Closing Effort This bulletin involves inspecting front door body mounted seal placement and if necessary, adjusting seals and/or left and/or right front door striker to eliminate high closing effort. The customer may experience high closing efforts on the left and/or right front doors when closing.
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10215969Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10212248Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10204370Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10204368Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10190590NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10189374Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10188780SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10188664Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10187684Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
- 10187667Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT) (Rev. A)
- 10187658Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan (RT)
- 10184761Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10184736Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
- 10184461Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10184436Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
- 10180221(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10175733Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- 10171324This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the geometry of the part. There is a feature on the assembly that is intended to provide clearance to the door handle, it may not provide enough clearance which could prevent the door handle from being installed.
Every Dodge Nitro model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.