2011 Dodge Nitro
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Nitro › 2011
These records cover every 2011 Dodge Nitro. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Dodge Nitro. Newest first.
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of…
Risk and remedy
Risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep…
Risk and remedy
Risk
In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Chrysler IS recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column…
Risk and remedy
Risk
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.
Remedy
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.
Owner complaints
122 complaints5 involved a crash1 involved a fire7 injuries
What owners report most
Latest complaints
- Electrical system
The contact owns a 2011 Dodge Nitro. The contact stated that the vehicle frequently experienced electrical malfunctions, and the interior lights and windshield wipers would activate spontaneously. The “TEM” warning light was illuminated, and the radio display lights unexpectedly illuminated.…
The contact owns a 2011 Dodge Nitro. The contact stated that the vehicle frequently experienced electrical malfunctions, and the interior lights and windshield wipers would activate spontaneously. The “TEM” warning light was illuminated, and the radio display lights unexpectedly illuminated. Additionally, activating the turn signals unintendedly caused the wipers to activate, and the air bag warning light would remain illuminated. While the vehicle was turned off, the warning lights continued flashing intermittently. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,174.
- Electrical system
I am experiencing electrical issues with my 2011 Dodge Nitro SXT. Despite replacing the alternator and battery, the SUV continues to have operational problems. Additionally, I replaced the TMP. I subsequently took the vehicle to a local mechanical shop, where it was confirmed that the issue lies…
I am experiencing electrical issues with my 2011 Dodge Nitro SXT. Despite replacing the alternator and battery, the SUV continues to have operational problems. Additionally, I replaced the TMP. I subsequently took the vehicle to a local mechanical shop, where it was confirmed that the issue lies with the PCM (Powertrain Control Module). I have read about a recall related to electrical issues in the Nitro, and I would like to inquire about the possibility of obtaining reimbursement. Thank you for your assistance.
- Electrical system
The contact owns a 2011 Dodge Nitro. The contact stated while driving 50 MPH, the vehicle inadvertently lost electrical and motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. The vehicle returned to normal functionality, but the…
The contact owns a 2011 Dodge Nitro. The contact stated while driving 50 MPH, the vehicle inadvertently lost electrical and motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.
- Air bags · Electrical system · Visibility/wiper
Airbags: This vehicle has had a recall for a "Ram" emblem being placed over the airbag such that it becomes a projectile in an airbag depleyment. Dodge makes it very difficult to avail of getting it removed. I am not close to the dealership, I am very busy and somewhat disabled. Since the first…
Airbags: This vehicle has had a recall for a "Ram" emblem being placed over the airbag such that it becomes a projectile in an airbag depleyment. Dodge makes it very difficult to avail of getting it removed. I am not close to the dealership, I am very busy and somewhat disabled. Since the first notice arrived in the mail-- maybe three years ago-- I have returned the notices with a request for them to send a tech to my home and make the repair. I see there has been at least one death due to this obvious flaw, butthey have not cared enough to answer. Why should I take a day so that they can fix this deadly "extra feature" of shrapnel being placed over an explosive? Electrical: This is a serious safety issue that Dodge will not recognize or even discuss. Getting the window back up is a matter of finessing the "up" switch every which way, multiple attempts required (switch has now fallen out). Very distracting, after going through a toll booth after dark and 15 degrees. You can't stop and F with it, you have to do it on the move. It can take as long as five minutes to get it back up (Window now completely disabled). They will do anything to save seventeen cents per car, who cares if it makes it unsafe for the owner. Not Dodge! I wrote to Dodge (no reply), then the MI Attorney General about this, they responded "We have written to this manufacturer twice and have not received a response". Dodge takes no responsibility for their shoddy work. We pay, we die, they keep doing what they do. It disappoints that even the AG's "Consumer Protection Division" has no teeth. Visibility: It would be interesting to learn how many pedestrians have been hit with this particular model. With all the safety regs out there, it's amazing that a design that blocks visibility gets a pass. Unfortunately it is not the kind of thing you can discover in a test drive, but - crosswalks and four-way stops in particular are dangerous. You can hide a Ryder truck behind these A pillars.
- Air bags · Electrical system · Forward collision avoidance › Adaptive cruise control
Airbag symbol keeps jumping on and dinging and their is a malfunctioning of the airbag which showed after being but on a machine. The tire even when changed or applying air the light still jumps on like it’ has low air pressure. And the electrical the door lock n unlock is backwards lock will be unlock and unlock is locked. Only 3 doors will lock automatically.
- Power train
While my husband was driving home from work, the drive shaft of our vehicle completely snapped at 50mph causing him to come to a complete stop. There is a recall specially specially this on the 2008 models and after this incident we believe it should for the 2011s also.
- Electrical system · Engine
Loss of power, engine completely shut off at a redlight
- Electrical system · Power train · Steering
The contact's daughter owns a 2011 Dodge Nitro. The contact stated that while his daughter was starting the vehicle, the steering wheel inadvertently lost power steering functionality. Additionally, the windshield wipers remained operational after the windshield wiper button was disengaged. The…
The contact's daughter owns a 2011 Dodge Nitro. The contact stated that while his daughter was starting the vehicle, the steering wheel inadvertently lost power steering functionality. Additionally, the windshield wipers remained operational after the windshield wiper button was disengaged. The contact's daughter was also unable to move the gear shifter from PARK to DRIVE. There were no warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 118,000.
- Fuel/propulsion system · Steering · Wheels
My car is always acting as if it is going to flip or gets locked up, even in slow speeds below the speed limit. I am a single mom, not a speed racer.
- Air bags
I purchased a 2011 Dodge Nitro SUV in March 2021 from a dealer with all recall information. I contacted online about recall and they set-up to take this vehicle to a Dodge dealer to have required recall work done. I took this vehicle to this dealer and on this INVOICE from dealer repair it states…
I purchased a 2011 Dodge Nitro SUV in March 2021 from a dealer with all recall information. I contacted online about recall and they set-up to take this vehicle to a Dodge dealer to have required recall work done. I took this vehicle to this dealer and on this INVOICE from dealer repair it states: Recall/ CSN 1 [Safety Recall W09 – Driver Air Bag Emblem] CAUSE: F 19W09183 Safety Recall W 09 Driver Airbag Emblem – Remove Remove Driver Airbag Emblem (2 -Skilled) 997471W FC: Part#: Count: Claim Type: W AUTH CODE: Parts: 0.00Labor: 0.00Other: 0.00Total Line B:0.00 Removed DAB emblem 19 – WO -91 – 83 After this job was completed, I was told by this dealer that It might take 6 months for a replacement part to come available. I will be notified by the recall company when a new part to be place in this vehicle. Now, when I enter this same vehicle VIN it states as 0 recalls. My airbag concern light on my dash remains on and sometimes alerts me by sound! Nothing has been replaced for over 7 months and now it shows no recalls! I have both original Invoice pages from this dealer still stapled together and scanned to email if needed! My vehicle would not pass inspection if needed, because of this issue and safety concerns. [XXX] Roane County, TN INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Electrical system
The horn started blowing randomly, Pulled the negative battery connector as recommended to reset TIPM. The horn continued to go off pulled the fuses as recommended. Was told if it kills the battery the TIMP needs to be replaced. That is a common issue for this year model vehicle. Called about a…
The horn started blowing randomly, Pulled the negative battery connector as recommended to reset TIPM. The horn continued to go off pulled the fuses as recommended. Was told if it kills the battery the TIMP needs to be replaced. That is a common issue for this year model vehicle. Called about a recall the recall is for vehicles manufacturer from 07/17/2011 to 12/2011. My truck was manufactured three days prior to this recall time frame. I believe my vehicle is affected by the faulty TIPM as well. I would like the part to be covered under the recall.
- Fuel/propulsion system
When fueling the vehicle gas will spew out after the pump has shut off. I've tried many different things to try and stop this issue. If I fill the tank very slowly it will sometimes not spew or it may cut down on the amount spewed, but it has not made the issue stop. This really is dangerous and…
When fueling the vehicle gas will spew out after the pump has shut off. I've tried many different things to try and stop this issue. If I fill the tank very slowly it will sometimes not spew or it may cut down on the amount spewed, but it has not made the issue stop. This really is dangerous and ridiculous. From my online research into the issue, it appears to be common with this vehicle. Although an easy, definitive reason was not given. Please address this. Thank you.
- Unknown or other
Date of incident: 05202021 speed: vehicle parked/driving 30 mph mileage: 110000 vehicle horn sounded numerous times on own. vehicle parked and key not in ignition. vehicle also sounded while in on position at stop light and in on position while driving 30 mph. vehicle does this on own without prompting and can only be stopped by disconnection of the battery.
- Forward collision avoidance › Adaptive cruise control · Unknown or other
The alarm goes off for maybe 1 to 4 seconds at any time it's parked and the horn blows time to time without me touching it while driving.
- Electrical system · Service brakes
My SUV keep having problems with the electrical issues, first it started with the radio and then my brake light keep bowing and we replaced the circuit board and bulps and within three days they blowed again and at night when I turn my lights on my brake lights or turn signals do not work,
- Unknown or other
After dealership removed the emblem from the steering wheel due to the recall, the horn would start to blow on its own for no apparent reason and stay on. it would shut off and then a few moments later start to blow again. the dealerships answer was to disconnect my horn and send me on my way. I…
After dealership removed the emblem from the steering wheel due to the recall, the horn would start to blow on its own for no apparent reason and stay on. it would shut off and then a few moments later start to blow again. the dealerships answer was to disconnect my horn and send me on my way. I am now driving in a vehicle that will not pass the required state inspection. it IS also a safety hazard!! the dealership informed me that until the parts came in to finish the recall on my vehicle I would have to drive my vehicle this way. this IS a serious safety issue!!
- Air bags
TL* the contact owns a 2011 dodge nitro. The contact stated while his girlfriend was driving at 15-20 mph, she crashed into the rear of a unknown truck. As a result, the cross member detached from vehicle. The air bags did not deploy. There were no reported injuries. There were no warning lights…
TL* the contact owns a 2011 dodge nitro. The contact stated while his girlfriend was driving at 15-20 mph, she crashed into the rear of a unknown truck. As a result, the cross member detached from vehicle. The air bags did not deploy. There were no reported injuries. There were no warning lights illuminated. There was a police report filed. The local dealer and manufacturer were not contacted. The failure mileage was 143,220.
- Exterior lighting › Brake lights
TL* the contact owns a 2011 dodge nitro. The contact was informed by his wife that the rear passenger's side tail light was inoperable. The contact stated that the failure was intermittent. The bulbs were replaced however, the failure recurred. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 90,000.
- Engine
The car just turned off on its own as I was driving in a parking lot about 15 mph.
- Electrical system
Multiple attempts to start, while driving at the highway or at a light it slow down as if going to shuts off, rear windows not working, doors power locks intermittent. *tr
- Air bags · Service brakes
The air bag lights comes on and off constantly.
- Air bags · Power train
I was stopped at a intersection waiting for traffic to pass on a city street, as I pressed the gas pedal to drive the vehicle had a loud explosion noise and felt as if I was rear ended, immediately the side airbags deployed on me and my two sons and objects flew everywhere, the truck immediately…
I was stopped at a intersection waiting for traffic to pass on a city street, as I pressed the gas pedal to drive the vehicle had a loud explosion noise and felt as if I was rear ended, immediately the side airbags deployed on me and my two sons and objects flew everywhere, the truck immediately began to roll backwards as I couldn't control or stop it. I pulled the emergency breaks and jumped out to see my drive shaft had exploded underneath the truck, the ambulance came to take my son to the er because the airbags went off causing him to have severe collar bone pain. I contacted insurance company this morning and waiting to hear who's covering what. I/my son IS in severe pain and shocked as to why this wasn't recalled with the other nitro years. This could've been fatal, I need answers a.s.a.p.*dt*jb
- Electrical system · Fuel/propulsion system · Unknown or other
3 weeks after having my 2011 dodge nitro detenator would stick between gears, at both slow and high speeds and I was burnning through gas way too fast. Nissian found my tansmittion oil to be black, I paid for flush and told it was good to go. Next day the car died, the throttle body indicator came…
3 weeks after having my 2011 dodge nitro detenator would stick between gears, at both slow and high speeds and I was burnning through gas way too fast. Nissian found my tansmittion oil to be black, I paid for flush and told it was good to go. Next day the car died, the throttle body indicator came on, this was fixed, still burning through gas! Couple weeks later now it sounds like a disel engine idle, I can not afford all these problems. I found several owners of this car have had same problems along with electrical as I have had as well, my electrical system cuts out randomly and a few times my kids and I have smelt what seemed to be that of burnt rubber or something. Im very displeased and upset with my purchase.
- Air bags
About a year ago the airbag warning light flashed up on the dash everytime I start the vehicle. the code flashed up for no reason. we did not have an accident nor running over a rut. this IS a safety issue even though it it isn't due for a recall. I think it IS a module issue, according to the…
About a year ago the airbag warning light flashed up on the dash everytime I start the vehicle. the code flashed up for no reason. we did not have an accident nor running over a rut. this IS a safety issue even though it it isn't due for a recall. I think it IS a module issue, according to the sheet from chrysler my nitro IS right in the middle of the recall model year. It happened when we driving on a smooth city street. my nitro IS a disaster...i replaced the ccm because of a charging issue myself. I also will probably have to airbag module myself. I am an aircraft and marine mechanic so it IS no big deal if I have to.
- Service brakes
For the past year or so the brake pedal goes to the floor usually while braking and hitting a bump. brakes will eventually go back to normal sometimes after a few minutes and sometimes after a few hours. Pumping the brake pedal does not help. Unsafe because never know when it's going to happen and braking power IS greatly reducing during these events. This happens every few months or so.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
- Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007…
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224083Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10224058Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221554Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following DTCs set in the PCM memory: **U0140 - Lost Communication With Body Control Module (BCM) (10-12 MY only). Auto Shutdown (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (10-12 MY only).** P0401 - EGR System Performance. In addition the customer may notice one of the following conditions: Hard to start, long crank time or even a no start. The customer may describe that If the gas pedal is pushed slightly the vehicle starts as expected (11 MY KA only).
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220993RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
- 10220576SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10218783Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10218303RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10218037Hands Free Module Prompts Begin Erroneously.
- 10217942Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10217714Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10217569Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
- 10217521Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
- 10216407Left And/Or Right Door High Closing Effort This bulletin involves inspecting front door body mounted seal placement and if necessary, adjusting seals and/or left and/or right front door striker to eliminate high closing effort. The customer may experience high closing efforts on the left and/or right front doors when closing.
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10216338Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
- 10215969Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10215071Hands Free Module Prompts Begin Erroneously.
- 10212248Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10204370Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10204368Customer Satisfaction Notification Y22 Driver Airbag Emblem
- 10189374Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10188780SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
- 10188664Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
- 10187680Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10187668Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK) (Rev. A)
Every Dodge Nitro model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.