1999 Ford Windstar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 1999 Ford Windstar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
13 recalls name the 1999 Ford Windstar. Newest first.
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the…
Risk and remedy
Risk
If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
Ford IS recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, and currently registered or originally sold in virginia. Over time, corrosion can weaken the rear axle making it susceptible to torsional stress. corrosion and stress can lead to cracks which, if undetected, can increase and result…
Risk and remedy
Risk
A fractured axle can affect vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. this service will be performed free of charge. The recall began on june 19, 2012. owners may contact ford at 1-866-436-7332.
Ford IS recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. Corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments may occur.
Risk and remedy
Risk
A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. a separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft. either condition could result in significant loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall began on june 18, 2012. owners may contact ford at 1-866-436-7332.
Ford IS recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.
Risk and remedy
Risk
A fractured axle may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. this service will be provided free of charge. the recall began on june 1, 2012. owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Ford IS recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont…
Risk and remedy
Risk
This could result in reduced steering control increasing the risk of a crash.
Remedy
Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If repairs cannot be made to a vehicle, ford will offer to repurchase the vehicle. The safety recall IS expected to begin on or before february 21, 2011. owners may contact ford at 1-866-436-7332.
Ford IS recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio…
Risk and remedy
Risk
A fractured axle can affect vehicle handling and increase the risk of a crash.
Remedy
As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. this service will be performed free of charge. the safety recall began on october 20, 2010. owners may contact ford at 1-866-436-7332.
Ford IS recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the…
Risk and remedy
Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector IS fully…
Risk and remedy
Risk
Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Remedy
Ufi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters USA at 800-230-5876.
Vehicle description: MINI vans. contaminants such as water, salt, and windshield washer solution can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. in addition, on certain of the vehicles built between february and august 2000, a switch located in the plastic cover of the wiper…
Risk and remedy
Risk
Switch malfunction IS most likely to occur when the intermittent setting of the wipers IS being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. loss of visibility while driving increases the risk of a crash.
Remedy
Dealers will install a new wiper cover with improved sealing and water resistance. owner notification begain august 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Vehicle description: MINI vans equipped with auxiliary rear air-conditioning. if the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there IS the potential that the resistor may become hot and smoke.
Risk and remedy
Risk
The motor could potentially catch on fire.
Remedy
Dealers will install a jumper wire that will ensure that the medium-low blower speed setting IS protected by the thermal limiter. owner notification began augsut 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Vehicle description: minivans built with instrument clusters without the message center, fail to comply with the requirements of standard no. 118, "power-operated window, partition, and roof panel systems." the power windows may be operable after the ignition has been turned to the "off" position and the front doors are opened.
Risk and remedy
Risk
The standard requires that power operated windows may be closed only when the key IS in the "on," "start," or "accessory" positions, or during the interval between the time the key IS turned off, and the opening of either of the vehicle's front doors.
Remedy
Dealers will reconfigure the vehicle front end electronic module.
Vehicle description: minivans. the brake fluid master cylinder IS recessed and oriented in the engine compartment so that the brake fluid warning statement embossed on both the top of the filler cap and the side of the reservoir body are not entirely visible by direct view. these vehicles may not fully comply with requirements of fmvss no. 135…
Risk and remedy
Remedy
Owners will be provided with new labels and installation instructions.
This IS not a safety recall in accordance with the safety act. however, it IS deemed a safety improvement campaign by the agency. vehicle description: minivans. the overhead console rear retaining bracket can develop cracks and separate, allowing the overhead console to become loose and possibly fall down.
Risk and remedy
Risk
If the console does fall down, it could distract the driver or possibly strike a front seat occupant.
Remedy
Dealers will install a redesigned retaining bracket in the same location as the original retaining bracket.
Owner complaints
1,522 complaints50 involved a crash62 involved a fire46 injuries1 deaths
What owners report most
Latest complaints
- Power train · Suspension
The contact owns a 1999 Ford Windstar. The contact stated while driving 5 MPH out of the driveway, the vehicle made an abnormal grinding and popping sound. The contact shifted to park(P). The contact stated that upon inspecting the vehicle, the contact noticed that the rear passenger's side tire…
The contact owns a 1999 Ford Windstar. The contact stated while driving 5 MPH out of the driveway, the vehicle made an abnormal grinding and popping sound. The contact shifted to park(P). The contact stated that upon inspecting the vehicle, the contact noticed that the rear passenger's side tire was pushed inward, and the axle was fractured. The local dealer was contacted and confirmed that an unknown recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.
- Suspension
The contact owns a 1999 Ford Windstar. The contact stated that after parking the vehicle, the contact became aware that the rear passenger's side wheel was pushed upward and was nearly rubbing the inner wheel well. The contact stated that upon inspecting the rear axle, he became aware that the rear…
The contact owns a 1999 Ford Windstar. The contact stated that after parking the vehicle, the contact became aware that the rear passenger's side wheel was pushed upward and was nearly rubbing the inner wheel well. The contact stated that upon inspecting the rear axle, he became aware that the rear axle was fractured. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 15V608000 (Suspension); and the recall repair was previously performed on the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 214,000.
- Engine
The contact owns a 1999 Ford Windstar. The contact stated that while driving at an undisclosed speed, the steering wheel started pulling to one side, almost causing the contact to lose control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic…
The contact owns a 1999 Ford Windstar. The contact stated that while driving at an undisclosed speed, the steering wheel started pulling to one side, almost causing the contact to lose control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance because the vehicle was not under Warranty. The failure mileage was approximately 130,000.
- Suspension › Rear › Axle › Non-powered axle assembly
The contact owns a 1999 Ford Windstar. The contact stated while driving approximately 55 MPH, he heard the rear driver’s side tire rubbing against the axle and then saw smoke coming from the tire. No warning light was illuminated. The contact then stated that the rear driver's side axle had…
The contact owns a 1999 Ford Windstar. The contact stated while driving approximately 55 MPH, he heard the rear driver’s side tire rubbing against the axle and then saw smoke coming from the tire. No warning light was illuminated. The contact then stated that the rear driver's side axle had fractured and was on the ground. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 130,000.
- Electrical system
If my vehicle is not used for a few days (3 to 4 days), when I start the vehicle, all the needles of the instrument cluster oscillate violently between extremes. However, this does not affect drivability and I can slowly move the car out of my driveway and get on the street. About 30 to 45 seconds after this, the needles stop moving and resume normal function.
- Suspension
Went into a curve and vehicle swayed and went into the other lane as if had a flat tire. I had it checked at an independent garage and found rear axle is breaking
- Suspension
The contact owns a 1999 Ford Windstar. The contact stated that while driving at 35 mph, the vehicle made screeching sounds. The contact saw smoke and detected a burning odor. The vehicle then stalled. The contact was able to pull over and park the vehicle in a parking lot, where it remained. The…
The contact owns a 1999 Ford Windstar. The contact stated that while driving at 35 mph, the vehicle made screeching sounds. The contact saw smoke and detected a burning odor. The vehicle then stalled. The contact was able to pull over and park the vehicle in a parking lot, where it remained. The contact's boyfriend inspected the vehicle and related the failure to the rear axle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 70,724.
- Vehicle speed control
The contact owns a 1999 Ford Windstar. The contact stated while attempting to move the vehicle up her driveway, the vehicle began to accelerate uncontrollably. The contact was able to turn off the vehicle without shifting into the park. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 156,457.
- Suspension
TL* the contact called on behalf of his mother who owns a 1999 ford windstar. The contact stated that the driver's side axle fractured, causing the vehicle to sag on the driver's side. The vehicle was towed to pallotta ford lincoln (4199 cleveland rd, wooster, oh 44691, (330)439-0835) however, the…
TL* the contact called on behalf of his mother who owns a 1999 ford windstar. The contact stated that the driver's side axle fractured, causing the vehicle to sag on the driver's side. The vehicle was towed to pallotta ford lincoln (4199 cleveland rd, wooster, oh 44691, (330)439-0835) however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v608000 (suspension) however, the vin was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 250,000.
- Suspension
Ford windstar rear axle failure highway speeds 3/21/21. Left rear tire collapsed against frame of vehicle. took vehicle to ford dealership 4/1/21. They confirmed axle failure and would not cover under recall 15s27. (See attached estimate to replace) they confirmed parts are available. called…
Ford windstar rear axle failure highway speeds 3/21/21. Left rear tire collapsed against frame of vehicle. took vehicle to ford dealership 4/1/21. They confirmed axle failure and would not cover under recall 15s27. (See attached estimate to replace) they confirmed parts are available. called ford motor company 4/1/21 800-392-3673 regarding recall 15s27. They will no longer cover recall. mailed ford motor company request to honor recall 15s27 4/5/21. no reply yet as of 4/13/21. the windstar engine, transmission, body are sound and was used daily. If not for they rear axle failure it would sill be used. I feel if the recall was a known problem by ford and the "fix" failed. Ford should be reasonable to make it road ready again being it was a recalled part.
- Suspension
I was driving in a 50 mph zone when I was coming to a stop the lower control arm broke free from the sub frame but I was able to keep control. Van IS now useless and I only have 125K miles on it.
- Electrical system · Vehicle speed control
This was my mothers . Now mine the speed odometer just goes every where sometimes it doesn't move at all. And it does it does show the right speed all the instrument panel does the same . And when that started the windows stop working too. Any more nor the radio. They said its a main control molecule. I just don't know I got a ticket cause it said I was going 89 in 65 wow.. Help
- Suspension · Wheels
The axle on the back driver's side IS terribly rusted to the point of no repair. The mechanic stated it IS a recall problem and needs to be taken to the ford dealer. He also stated that it IS dangerous to drive due to the problems that it was causing the wheel to not fit or stay on correctly…
The axle on the back driver's side IS terribly rusted to the point of no repair. The mechanic stated it IS a recall problem and needs to be taken to the ford dealer. He also stated that it IS dangerous to drive due to the problems that it was causing the wheel to not fit or stay on correctly causing it to rub on the vans surface causing a blowout and making driving almost impossible and dangerous. Thank god my son drove it and not myself. Thank god that he IS okay. This problem needs to be dealt with asap. I am a foster mom and drive children in this van and it definitely needs to be inspected for the problems and repaired. My son was on his way to put gas into the vehicle when this happened. The kids and I were going to hit the highway and go to a food pantry in the adjoining city. Thank god we didn't. This all happened while my son took the car to put gas in before the kids and I were to leave out. We had already stated that the wheel wasn't fitting on well and decided to take it to the mechanic. The mechanic told us there was nothing he could do because of the corrosion and then informed us about the recall on the vehicle and the problems this model was having with the axles and rust and corrosion and other problems. Thank god this was on a city street and at the time there was little traffic, otherwise it could have been a dangerous mess. *tr
- Suspension
Bracing on rear axle did not work, the bracing retained road salt and moisture causing the axle to fail. I was driving to work when the axle broke and almost went into a dich.
- Suspension
TL* the contact owns a 1999 ford windstar. While driving 32 mph entering a ramp to the freeway, the rear axle fractured without warning. The contact managed to veer to the shoulder of the road where the vehicle shut off and would not restart. The vehicle was towed to the contact's father's house.…
TL* the contact owns a 1999 ford windstar. While driving 32 mph entering a ramp to the freeway, the rear axle fractured without warning. The contact managed to veer to the shoulder of the road where the vehicle shut off and would not restart. The vehicle was towed to the contact's father's house. Kocourek ford lincoln (2727 n 20TH ave, wausau, wi 54401, (715) 298-3673) and the manufacturer were contacted and stated that the vin was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign numbers: 15v608000 (suspension) and 10v385000 (suspension). The failure mileage was approximately 130,000.
- Power train · Steering · Visibility/wiper
I have 3 problems with my 1999 ford windstar which currently has 60,000 miles. One of them IS the glass in front when I'm driving in the rain I have to turn on the wipers the driver's side in the middle part of the wiper stays wet while the passenger side cleans very well. The other problem I've…
I have 3 problems with my 1999 ford windstar which currently has 60,000 miles. One of them IS the glass in front when I'm driving in the rain I have to turn on the wipers the driver's side in the middle part of the wiper stays wet while the passenger side cleans very well. The other problem I've always had IS the powersteering when I'm driving, I'm going to turn to the side and the car turns off the guide gets hard and I can't straighten it to turn it on again. The last problem IS the transmission, one day the family went all together in the car and shortly after we realized that it was overheating we parked in the grass we turned off the car and the part of the engine caught fire after the accident we realized that the transmission liquefied oil. I had the transmission repaired and began to give some tiresome every time I changed gears. The car IS currently parked with the damaged transmission. I understand there IS a recall for the transmission
- Power train · Steering · Visibility/wiper
I have 3 problems with my 1999 ford windstar which currently has 60,000 miles. One of them IS the glass in front when I'm driving in the rain I have to turn on the wipers the driver's side in the middle part of the wiper stays wet while the passenger side cleans very well. The other problem I've…
I have 3 problems with my 1999 ford windstar which currently has 60,000 miles. One of them IS the glass in front when I'm driving in the rain I have to turn on the wipers the driver's side in the middle part of the wiper stays wet while the passenger side cleans very well. The other problem I've always had IS the powersteering when I'm driving, I'm going to turn to the side and the car turns off the guide gets hard and I can't straighten it to turn it on again. The last problem IS the transmission, one day the family went all together in the car and shortly after we realized that it was overheating we parked in the grass we turned off the car and the part of the engine caught fire after the accident we realized that the transmission liquefied oil. I had the transmission repaired and began to give some tiresome every time I changed gears. The car IS currently parked with the damaged transmission. I understand there IS a recall for this transmission
- Suspension
TL* the contact owns a 1999 ford windstar. The contact stated that the vehicle was repaired per nhtsa campaign number: 15v608000 (suspension) in 2015. While driving 35 mph, the rear of the vehicle dropped. The vehicle was pulled over to the side of the road and, when inspected, the contact noticed…
TL* the contact owns a 1999 ford windstar. The contact stated that the vehicle was repaired per nhtsa campaign number: 15v608000 (suspension) in 2015. While driving 35 mph, the rear of the vehicle dropped. The vehicle was pulled over to the side of the road and, when inspected, the contact noticed that the tires where caved inwards. The vehicle was towed to groove ford (10039 e arapahoe rd, centennial, co 80112, (720) 523-9154) where the contact was informed that the rear axle beam needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. The failure mileage was 134,000.
- Suspension
TL* the contact owns a 1999 ford windstar. The vehicle was repaired per nhtsa campaign number: 12v195000 (suspension) by an unknown ford dealer in circleville, oh that was no longer in business. The recall required the dealer to inspect the vehicle and install a reinforcement bracket on the rear…
TL* the contact owns a 1999 ford windstar. The vehicle was repaired per nhtsa campaign number: 12v195000 (suspension) by an unknown ford dealer in circleville, oh that was no longer in business. The recall required the dealer to inspect the vehicle and install a reinforcement bracket on the rear axle or replace the axles, as necessary. The contact stated that the dealer did the latter, causing the failure to recur after five years. The contact stated that the failure recurred as his daughter attempted to slow down while exiting the highway. The vehicle swerved back and forth uncontrollably. The vehicle was pulled over to the side of the road where the driver noticed that the rear wheels were crooked. The manufacturer was made aware of the failures and stated that the recall would not be performed again. The vehicle was not repaired. The failure mileage was approximately 130,000.
- Electrical system
TL* the contact owns a 1999 ford windstar. The contact stated that the entire instrument panel illuminated and then turned dark. Afterwards, the vehicle failed to start. Klaben ford lincoln of warren, inc (i3853 youngstown rd SE, warren, oh 44484, (888) 428-3823) stated that the anti-theft system…
TL* the contact owns a 1999 ford windstar. The contact stated that the entire instrument panel illuminated and then turned dark. Afterwards, the vehicle failed to start. Klaben ford lincoln of warren, inc (i3853 youngstown rd SE, warren, oh 44484, (888) 428-3823) stated that the anti-theft system may have prevented the vehicle from starting and affected the electrical system. The contact was informed to bring the vehicle in for diagnostic testing. The manufacturer was not contacted. The failure mileage was 82,000.
- Power train
Vehculo da cantasos y jalones al conducir. Un da nos bamos de camino a un restaurante la transmicin empez a dar cantasos nos estacionamos en la grama, la transmicin parece que liqueaba aceite y el aceite caliente cay en la grama y la grama SE encendio en fuego y hoy en da la transmicin aunque SE arregle sigue liqueando y dando cantasos
- Suspension
TL* the contact owns a 1999 ford windstar. While driving approximately 50 mph, the front driver side control arm fractured and the vehicle could not be driven. The vehicle was towed to the contact's residence. The failure was not diagnosed or repaired. The manufacturer was notified of the failure…
TL* the contact owns a 1999 ford windstar. While driving approximately 50 mph, the front driver side control arm fractured and the vehicle could not be driven. The vehicle was towed to the contact's residence. The failure was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vin was not included in nhtsa campaign number: 12v194000(suspension). The contact indicated that the vehicle experienced the same failure listed in the recall. The dealer was not contacted. The failure mileage was 109,000.
- Air bags · Suspension
1999 ford windstar LX. Consumer writes in regards to bracket recall that was not honored for vehicle. *Ld the consumer stated the airbag did not deploy. *Js the consumer stated the manufacturer agreed to have the vehicle repaired.*js
- Structure › Body · Suspension · Unknown or other
Subframe IS completely rusted through and will not pass the safety. the vehicle was treated by the recall 11s16-s4.in 2012. I went for a voluntary safety check and the vehicle stayed at the service as very unsafe to drive.
- Structure › Body · Suspension
I was driving and heard a thud. When I hit the brakes there was a grinding noise. The tire than becamed slant and the steering wheel IS cocked to one side.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Front Subframe Corrosion Failures
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the…
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (NHTSA Recall No. 11V-030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
- Front Subframe Corrosion Failures
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated…
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re
- Rear Axle Cracking
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from…
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. The subject vehicles utilize a Stamped/Formed axle assembly manufactured by Benteler automotive Corporation of Galesburg, MI.According to Ford, after many years of vehicle service in the Salt-Belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress.There is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle.A completely fractured axle can affect vehicle handling and increase the risk of a crash.To correct the safety defect, Ford will initially inspect all of the subject vehicles brought into Ford/Lincoln-Mercury dealerships for possible cracked axles.Owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion.Owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. On May 13, 2010, the Office of Defects Investigation (ODI) opened PE10-016 to investigate complaints of rear axle cracking in MY 1999 through 2003 Ford Windstar minivans.Combining ODI and Ford complaint data, ODI is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles.Over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. Approximately 57 percent of the subject vehicles (524,661) were sold in Salt-Belt states covered by Ford's recall and Ford estimates that approximately 463,000 of these remain in service.Ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region.The action taken by Ford is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
- Engine compartment fires
Ea08-021 IS closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003…
Ea08-021 IS closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
- Engine compartment fires
Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi…
Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the ABS module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the ABS module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect.
- Power sliding door opening
The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd IS opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only…
The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd IS opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only under these conditions: ignition key IS in off/accessories/on/start position, gear selector in park, vehicle speed less than 6 mph, and door unlocked.the psd latch IS located at the rear of the door and has a secondary and primary latch position.full and proper closure engages both the secondary and primary latch.with the ignition in the on position, as the gear selector IS moved out of park the door automatically locks and that action mechanically isolates the latch, secondary and primary, from all latch release connections.in addition to the reports alleging door opening while driving, ford has received approximately 5,700 reports that allege the door does not close properly or pops open with no mention of while driving.ford's investigation into these report included owner interviews, vehicle by-backs and testing of consumer vehicles.it found that allegations of door opening while driving were in fact reports of doors not being properly closed initially and subsequently opening to the secondary latch position as a result of vehicle vibrations or driving maneuvers.ford's testing of consumer vehicles did not result in any recurrence of psd opening while being driven.odi interviews with owners affirmed the allegations of psd opening while driving; however owners indicated the event IS not a regular occurrence (i.e.,it occurred only once or has not occurred recently) and that the unintended psd opening may not be able to be duplicated.in contrast, the improper closing of the psd (latching on the secondary but not the primary latch) can be duplicated, and odi verified this during an inspection of a consumer vehicle.in this condition (secondary but no primary latch), when the vehicle's gear selector IS moved out of park position, a warning chime sounds and warning message appears on the instrument panel.most reports and warranty claims were filed in the early service-life of the vehicle and peaked around the 18-month in-service time period.odi and mfr complaint trends are declining over the last 8 quarters.there IS no alleged injury associated with occupant falling out while the vehicle IS in motion.no failure mode causing full door opening while vehicle IS in motion has been verified (reproduced by odi or by trained service technicians at dealerships) during this investigation.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
- Wheel stud fracture
The subject vehicles range in age from 4?7 years in service, with average mileages estimated to range from 50 to 100 thousand miles.at these mileages, the subject wheels are likely to have been removed and reinstalled multiple times for various service procedures.odi IS concerned about the high wheel separation rates…
The subject vehicles range in age from 4?7 years in service, with average mileages estimated to range from 50 to 100 thousand miles.at these mileages, the subject wheels are likely to have been removed and reinstalled multiple times for various service procedures.odi IS concerned about the high wheel separation rates in the my 1997-98 windstar vehicles equipped with aluminum alloy wheels.however, analysis of failure data indicates that most of the incidents in that population of vehicles occur after the vehicles had accumulated 30 thousand miles of service. The factors that increase the risk that inadequate clamp loads may be achieved during service-related wheel installation are not unique to the subject vehicles.testing conducted by ford and vrtc indicate that the my 1998 windstar aluminum wheel fastening system performs similar to the wheel fastening systems on peer minivans.no design or manufacturing defects were identified in the wheel fastening systems of the subject vehicles. Ford will send a mailing to owners of windstar vehicles with aluminum wheels that have high wheel separation rates that reviews the appropriate wheel fastening procedures and states that the wheel nuts should be tightened to the nominal torque, 100 ft-lbs (136 nm), and re-tightened to the same torque after 500 miles.ford?s letter also states that it IS ?a good practice to be sure that before installing the wheel the aluminum wheel mounting surface, wheel lug nut area, and the mounting flange are free from dirt, debris, and loose rust to ensure the wheel IS seated correctly and the wheel lug nuts remain fully tightened.? Odi will continue to monitor the incidence of wheel fastener failures in the subject vehicle population.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances. For additional information, see the attached closing report.
- Wheel stud fracture
Analysis of odi and ford data has identified 1619 incidents of wheel stud fracture in my 1998 through 2000 ford windstar vehicles, including 69 wheel separations and 11 crashes.ford has not been able to identify any design or manufacturing defects in its analyzis of the problem.ford maintains that the failures are…
Analysis of odi and ford data has identified 1619 incidents of wheel stud fracture in my 1998 through 2000 ford windstar vehicles, including 69 wheel separations and 11 crashes.ford has not been able to identify any design or manufacturing defects in its analyzis of the problem.ford maintains that the failures are caused by either:(1) inadvertent overtorquing of lug nuts during removal or installation; or (2) fatigue due to insufficient clamp load between the wheel and the brake rotor or drum and hub assembly.according to ford, corrosion, dirt, or damage present on the road wheel at the nut inteface could contribute to the latter condition. Analysis of odi complaint data indicates that the subject vehicles experience wheel stud failures at significantly higher rates than peer minivans.this investigation has been upgraded to further assess the frequency, scope, and trend of the alleged defect condition in my 1997 through 2000 windstar minivans.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205035Safety recall 10S13 - Rear axle corrosion - requests for recall service action
- 10205030Safety recall 11s16 - LCA rear attaching flanges or rear subframe body mount corrosion - requests for recall service action
- 10183771For 1998-2003 Windstar vehicles Safety Recall 10S13 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the rear axle could potentially fracture. If the rear axle should completely fracture, vehicle handling may be affected which could increase the risk of a crash.
- 10183766For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.
- 10074725Summary to be provided on a future date.
- 10058105Ford: safety recall on front subframe lower control arm (lca) rear attaching flange or rear body mount that can separate from subframe if vehicle IS operated, for extended period, in high corrosion areas. Model 1999-03 windstar.
- 10058104Ford: safety recall concerning rear axle fracturing if vehicle IS operated in high corrosion areas for and extended period. Model 1998-03 windstar.
- 10056623Ford: on some minivans, rear axle will fracture, in high corrosion area, after operating for an extended time period, and vehicle handling ability will be affected. Model 1998-2003 windstar.
- 10056612Ford: a safety recall has been issued on minivans where lower control arm (lca) of front subframe attaching rear flange or rear body mount can separate due to corrosion. Model 1999-2003 windstar.
- 10026389Ford: certain 1999-2001 model year vehicles up to 6000 lb gvwr registered in new york and certain 2001 vehicles up to 6000 lb gvwr registered in the state of maine, certified for sale in california-federal emission warranty refund.
- 10014086General (pcm) power train control module programming procedures.
- 10014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10013062Roof ditch material cracking. This includes 1997-2003 F-150 and 2002 blackwood models. Service tip.
- 10013060Climate control a/c service tech tips.
- 10011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10010714Spark knock on acceleration - vehicles equipped with 3.8L engine only.
- 10009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns.
- 10008580Lamp-brake-invadvertent disabling of brake shift interlock.
- 10008350Servicing body side molding or cladding / contact request.
- 10008320Clunk/squeak from the front stabilizer bar area (qsf).
- 10008304Engine-gear driven synchronizers-incorrect installation-camshaft position synchronizer (cmp) installation tool correct application.
- 10008273Trailer tow service kit - service tip.
- 10008240Power steering noise.
- 10008201Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. Update.
- 10008183Groan/buzz/vibration when the gear selector IS in park with the vehicle parked on an incline. This bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models.
- 10008151Crease in the headliner above the left a-pillar.
- 10007386Trailer tow electric brake switch/module connector may be difficult to locate in the vehicle and for certain 1999-2001 vehicles, the location IS not clearly identified in the wiring diagram manual.
- 10007365Power sliding door operation and diagnostic service tips.
- 10007354Windshield cowl panel grille (leaf screen) breaking at the grille opening.
- 10004921Beeping sound from the instrument panel when driving at/over 75 mph, traction control off indicator illuminate when vehicle IS not equipped with traction control, and/or diagnostic trouble code b2477 (module configuration failure) stored in the instrument cluster module (icm). This information dated 10/01/2003 has been updated to include 2005 monterey.
- 10004886Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system.
- 10004027Remote keyless entry (rke) - service tips.
- 10003853Slight amount of fluid residue on the outside of the rear wheel cylinder dust boot on vehicles with rear drum brakes.
- 10003748New transmission cooler flusher - service tips. 2003 escort and super duty f series included.
- 10003166Malfunction indicator lamp (mil) on / no start / erratic shifting.
- 10003151Front caliper seepage in extreme cold temperatures.
- 10003115Check engine light on and lean diagnostic trouble codes (dtc's) p0171/p0174 (system too lean bank 1 or 2) stored in memory.
- 10002780Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457.
- 10002684Torque converter clutch not engaging when commanded and/or diagnostic trouble codes p0741 or p1744 stored in memory. Models from 1996 to 2003.
- 10002631Lean diagnostic trouble codes p0171/p0174 stored. New service isolator bolt assembly released for service.
Every Ford Windstar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.