2001 Ford Windstar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Windstar › 2001
These records cover every 2001 Ford Windstar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2001 Ford Windstar. Newest first.
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the…
Risk and remedy
Risk
If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
Ford IS recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, and currently registered or originally sold in virginia. Over time, corrosion can weaken the rear axle making it susceptible to torsional stress. corrosion and stress can lead to cracks which, if undetected, can increase and result…
Risk and remedy
Risk
A fractured axle can affect vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. this service will be performed free of charge. The recall began on june 19, 2012. owners may contact ford at 1-866-436-7332.
Ford IS recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. Corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments may occur.
Risk and remedy
Risk
A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. a separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft. either condition could result in significant loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall began on june 18, 2012. owners may contact ford at 1-866-436-7332.
Ford IS recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.
Risk and remedy
Risk
A fractured axle may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. this service will be provided free of charge. the recall began on june 1, 2012. owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Ford IS recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont…
Risk and remedy
Risk
This could result in reduced steering control increasing the risk of a crash.
Remedy
Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If repairs cannot be made to a vehicle, ford will offer to repurchase the vehicle. The safety recall IS expected to begin on or before february 21, 2011. owners may contact ford at 1-866-436-7332.
Ford IS recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio…
Risk and remedy
Risk
A fractured axle can affect vehicle handling and increase the risk of a crash.
Remedy
As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. this service will be performed free of charge. the safety recall began on october 20, 2010. owners may contact ford at 1-866-436-7332.
Ford IS recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the…
Risk and remedy
Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector IS fully…
Risk and remedy
Risk
Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Remedy
Ufi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters USA at 800-230-5876.
Certain minivans fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage system." during testing, a third row bench floor-to-seat latch released before the strength requirement was met. identical latches are used in the second row of seats.
Risk and remedy
Risk
If the latches on TH4E second or third row seats of the vehicle release in a crash, the potential for occupant injury IS increased.
Remedy
Dealers will replace the seat-to-floor latches on the second and third row of seats. owner notification began on november 21, 2003. owners should contact ford at 1-800-392-3673.
In some minivans, water and other contaminants (dirt, salt, etc.) can enter into the right rear passenger compartment due to a missing body sealer.
Risk and remedy
Risk
This could cause a short circuit in the electrical connector at the rear wire harness. a short circuit can lead to malfunctions of the rear lighting system, reverse park-aid system, or trailer tow electrical system. a sustained short circuit can result in melted connectors and potentially lead to a fire.
Remedy
Dealers will inspect the electrical connector and surrounding area for absence of body sealing and corrosion. if corrosion IS present, dealers will service the body gaps, repair corroded connectors, and apply a protective patch to the connector assembly and body hole. if corrosion IS not present but the body sealer IS missing, dealers will service the body gaps and apply a protective patch to the connector assembly and body hole. owner notification began april 5, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Vehicle description: MINI vans. contaminants such as water, salt, and windshield washer solution can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. in addition, on certain of the vehicles built between february and august 2000, a switch located in the plastic cover of the wiper…
Risk and remedy
Risk
Switch malfunction IS most likely to occur when the intermittent setting of the wipers IS being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. loss of visibility while driving increases the risk of a crash.
Remedy
Dealers will install a new wiper cover with improved sealing and water resistance. owner notification begain august 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Vehicle description: MINI vans equipped with auxiliary rear air-conditioning. if the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there IS the potential that the resistor may become hot and smoke.
Risk and remedy
Risk
The motor could potentially catch on fire.
Remedy
Dealers will install a jumper wire that will ensure that the medium-low blower speed setting IS protected by the thermal limiter. owner notification began augsut 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Vehicle description: passenger and sport utility vehicles, pickup trucks, and minivans. equipped with seat belts supplied by trw. it IS possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. ford crown victoria built at st. Thomas assembly plant from 4/17/00 - 5/29/01 mercury grand marquis built at st.…
Risk and remedy
Risk
In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant.
Remedy
Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced. owner notification began july 25, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Vehicle description: minivans equipped with an adjustable pedal option. the driver floor mat could interfere with the accelerator pedal.
Risk and remedy
Risk
This can result in a stuck throttle, increasing the risk of a crash.
Remedy
Dealers will replace both front driver and passenger side floor mats in the vehicle. owner notification began july 6, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Vehicle description: minivans and passenger vehicles. a restraint control module (rcm) or a side or front crash sensor may have been assembled with one or more of the screws that mount the circuit board in the housing missing. if some or all of the screws are missing, the performance of the occupant restrains could be affected.
Risk and remedy
Risk
In some cases, less than the intended level of protection in the event of a crash.
Remedy
Dealers will inspect the rcm and crash sensors and, if necessary, replace them.
Certain passenger vehicles, limousines, and MINI vans were built with a newly designed restraint control module (rcm). in some cases, the rcm does not recognize certain system faults that could result in an air bag or seat belt pre-tensioner unexpectedly activating during the self-test sequence at vehicle start-up.
Risk and remedy
Risk
This condition could result in personal injury.
Remedy
Dealers will replace the rcm in these vehicles. owner notification began september 14, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Owner complaints
1,686 complaints66 involved a crash62 involved a fire62 injuries1 deaths
What owners report most
Latest complaints
- Suspension › Rear › Axle › Spindle
The contact owns a 2001 Ford Windstar. The contact stated while driving 15 MPH, the rear axle fractured. There was no warning light was illuminated. The vehicle was towed back to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was…
The contact owns a 2001 Ford Windstar. The contact stated while driving 15 MPH, the rear axle fractured. There was no warning light was illuminated. The vehicle was towed back to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a stress crack caused by excessive corrosion. The vehicle had not been repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 105,000.
- Structure
The contact owns a 2001 Ford Windstar. The contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the…
The contact owns a 2001 Ford Windstar. The contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the front sub frame. The mechanic related the failure to NHTSA Campaign Number: 11V030000 (Structure). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
- Suspension
Rear axle cracked where bracket that was installed during previous recall. Van is not drivable and could have been a bad accident.
- Structure › Body · Suspension
Rear axle cracked in multiple locations causes car to sway and tires to turn inward and bald
- Suspension › Rear › Axle › Non-powered axle assembly
The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact noticed that the rear wheels were crooked and rubbing against the inner fender well. The vehicle was…
The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact noticed that the rear wheels were crooked and rubbing against the inner fender well. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed that the rear axle was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The contact noted that the failure speed was 55 mph. The axle was previously repaired due to the recall while the vehicle was under warranty. When the contact took the vehicle for repair, they were told that the vehicle was no longer under warranty or the recall.
- Suspension
The contact's girlfriend owns a 2001 Ford Windstar. The contact stated that the rear axle was previously replaced under NHTSA Campaign Number: 15V608000 (Suspension). The contact stated that while his girlfriend was driving approximately 10 MPH and making a left turn, a loud bang was heard from the…
The contact's girlfriend owns a 2001 Ford Windstar. The contact stated that the rear axle was previously replaced under NHTSA Campaign Number: 15V608000 (Suspension). The contact stated that while his girlfriend was driving approximately 10 MPH and making a left turn, a loud bang was heard from the rear of the vehicle. No warning lights were illuminated. The contact's girlfriend was able to veer to the side of the road and became aware that both the rear driver’s and passenger’s side tires were tilted inward, and the rear axle was fractured. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear axle needed to be replaced. The vehicle remained with the mechanic awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 159,000.
- Suspension
The contact owns a 2001 Ford Windstar. The contact stated while driving approximately 40 MPH and crossing railroad tracks that were flush with the road surface, the contact heard the passenger’s side rear tire making a loud screeching noise. The contact could hear rubbing or friction and then…
The contact owns a 2001 Ford Windstar. The contact stated while driving approximately 40 MPH and crossing railroad tracks that were flush with the road surface, the contact heard the passenger’s side rear tire making a loud screeching noise. The contact could hear rubbing or friction and then noticed that smoke was coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact pulled off the road safely and inspected the vehicle and saw that the wheel was tilted into the wheel well and was rubbing the top and inside of the tire against the wheel well. The contact had the vehicle towed back to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.
- Structure
The contact's husband owns a 2001 Ford Windstar. The contact stated that while in reverse, she heard an abnormal noise. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the control arm was cracked. The contact was then informed by the…
The contact's husband owns a 2001 Ford Windstar. The contact stated that while in reverse, she heard an abnormal noise. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the control arm was cracked. The contact was then informed by the mechanic of the NHTSA Campaign Number: 11V03000 (Structure). The dealer was notified of the failure and the contact was informed that no recall was affiliated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
- Steering · Suspension
I pulled up to a stop sign having been traveling at less then 20 mph, and only while the vehicle is in drive but not moving, it was shaking like the motor was going to jump out of the vehicle. I assumed it was the motor mount broken and took it to the mechanic and found out it was the…
I pulled up to a stop sign having been traveling at less then 20 mph, and only while the vehicle is in drive but not moving, it was shaking like the motor was going to jump out of the vehicle. I assumed it was the motor mount broken and took it to the mechanic and found out it was the subframe on the front passenger had corroded and had detached from the frame .I need it repaired but I don't know where to begin. Was told that there is a active recalls on this part..
- Suspension
The contact owns a 2001 Ford Windstar. The contact stated that while driving at 20 MPH, there was an abnormal sound, and the vehicle felt as if it had a flat tire. Upon inspection, the contact noticed that the rear driver's side tire was tilted inward and the rear axle was fractured. The vehicle…
The contact owns a 2001 Ford Windstar. The contact stated that while driving at 20 MPH, there was an abnormal sound, and the vehicle felt as if it had a flat tire. Upon inspection, the contact noticed that the rear driver's side tire was tilted inward and the rear axle was fractured. The vehicle was towed to an independent mechanic. The mechanic related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The dealer was made aware of the failure and informed the contact that in 2016, per the recall, the brackets were inspected to verify their proper installation however, the recall repair was not performed. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.
- Seat belts · Suspension · Vehicle speed control
ABS light, brake light came on. The seatbelt unhooks while I’m driving, I was told I had a cracked axle, the wheel bearing was very noisy, I’ve paid a lot of money to get things fixed. The labor was at a ridiculous amount on $25 parts. I’m wondering if I’ve paid to have parts fixed that were under…
ABS light, brake light came on. The seatbelt unhooks while I’m driving, I was told I had a cracked axle, the wheel bearing was very noisy, I’ve paid a lot of money to get things fixed. The labor was at a ridiculous amount on $25 parts. I’m wondering if I’ve paid to have parts fixed that were under recall. I fix one thing and then there’s another issue. Oil is leaking under the hood and I’m afraid it will catch fire so I’m scared to drive.
- Steering · Structure › Body
Car was in an single car accident. Steering and body damage. All fixed now. Need verification for salvage sticker.
- Suspension
The contact owns a 2001 Ford Windstar. The contact stated that his wife was driving at an undisclosed speed when they heard a loud popping sound coming from the vehicle. The driver looked out the rear-view mirror and saw smoke coming from the vehicle. The driver pulled over to the side of the…
The contact owns a 2001 Ford Windstar. The contact stated that his wife was driving at an undisclosed speed when they heard a loud popping sound coming from the vehicle. The driver looked out the rear-view mirror and saw smoke coming from the vehicle. The driver pulled over to the side of the roadway. The driver called the contact to come to where the vehicle was pulled over to inspect the vehicle. The contact became aware that the driver’s side rear axle was fractured. The contact had the vehicle towed to his residence. The contact had the vehicle towed to the local dealer to be inspected. The mechanic confirmed that the driver’s side rear axle was fractured. The vehicle was not repaired because the manufacturer denied that the rear axle bracket matched the measurement for the recall repair. The manufacturer was made aware of the failure. The failure mileage 136,397.
- Suspension › Rear › Axle › Non-powered axle assembly
The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and…
The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passenger’s side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the vehicle with a fractured rear axle that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V608000 (Suspension) in April of 2011. The failure mileage was approximately 138,000.
- Suspension · Unknown or other
Rear axle broke when driving slowly pulling into our driveway on street.
- Electrical system · Forward collision avoidance › Warnings · Power train
Rear axle snapped in half with no warning as I was driving about 40 mph on a busy road. Very dangerous.
- Suspension
On my 2001 ford windstar ford installed these brackets on rear suspension subframe and almost 2 years later my axle has split from one side all the way around to the other and any tiny bump you hit the van jumps all over the roadway. They won't repair the axle because the "brackets " were installed "properly".
- Suspension
While traveling at 60 m.p.h. , the rear axle broke on the right side of the vehicle where the axle IS welded, recall number 10s13 was completed on the vehicle, where they installed the support brackets so the axle wouldn't break, the axle broke an inch away from where the support bracket was installed, there wasn't an accident with the vehicle and no one was hurt, but this could have easily been an accident,
- Suspension
TL* the contact owns a 2001 ford windstar. The contact stated that while driving 50 mph, the rear axle detached from the vehicle. The contact rented a truck and towed the vehicle. The contact stated that the vehicle was previously repaired under nhtsa campaign number: 15v608000 (suspension)…
TL* the contact owns a 2001 ford windstar. The contact stated that while driving 50 mph, the rear axle detached from the vehicle. The contact rented a truck and towed the vehicle. The contact stated that the vehicle was previously repaired under nhtsa campaign number: 15v608000 (suspension) regarding the rear axle however, the failure occurred after the recall repair was performed. Jordan ford (609 e jefferson blvd, mishawaka, in 46545; (574) 259-1981) was contacted and informed the contact that the rear axle needed to be replaced however, the repair was no longer covered under the recall. The manufacturer was made aware of the failure and confirmed what the dealer stated. The approximate failure mileage was 164,952.
- Suspension · Unknown or other
The rear axle split/broke while driving 5 mph turning onto a street. both wheels are now rubbing against the frame.
- Suspension
Rear axle snapped while driving, recall repair was done less than 5 years ago (10/2015). ford will not fix it. an axle should last the life of the vehicle, not just 4 1/2 years. *tr
- Suspension
TL* the contact owns a 2001 ford windstar. The contact stated that while driving at approximately 51 mph, the contact noticed a burning odor entering the vehicle. In addition, the contact and passengers heads was hitting towards the windows. The contact stated that the rear driver side tire was…
TL* the contact owns a 2001 ford windstar. The contact stated that while driving at approximately 51 mph, the contact noticed a burning odor entering the vehicle. In addition, the contact and passengers heads was hitting towards the windows. The contact stated that the rear driver side tire was bent in and noticed that the axle was fractured. The vehicle was towed to an independent mechanic where it was diagnosed that there was holes and cracks in axle causing the axle to be fractured and needed to be replaced. The contact contacted evansville ford 428 n union rd, evansville, wi 53536 where they informed the contact that they were aware of the hole and cracks but unable to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The contact mentioned that a year ago that the vehicle was serviced under nhtsa campaign number: 15v608000 (suspension). The approximate failure mileage was 143,000.
- Structure › Body · Suspension · Wheels
The axle was part of recall #11s16. As part of the recall the axle was patched, but the axle IS now broken because the "repair" did not correct the structural flaws in the axle.
- Suspension
I was driving my vehicle and the rear axle crack I was driving on a on a city street and was scared my tires was rubbing and smoking.
- Suspension
The rear axle broke where ford repaired it in 2011. They are saying that my van IS out of warranty on the recall because it IS over 150000 miles. If they had replaced my rear axle in 2011 instead of a bad patch job on that recall I wouldn't be having this trouble. I feel that since ford had it…
The rear axle broke where ford repaired it in 2011. They are saying that my van IS out of warranty on the recall because it IS over 150000 miles. If they had replaced my rear axle in 2011 instead of a bad patch job on that recall I wouldn't be having this trouble. I feel that since ford had it under recall in 2011 they should have fixed it right at that time. I went into town on monday 10/14/19 and when I came out of the store I noticed that the rear wheels were leaning in against the body.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Front Subframe Corrosion Failures
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the…
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (NHTSA Recall No. 11V-030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
- Front Subframe Corrosion Failures
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated…
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re
- Rear Axle Cracking
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from…
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. The subject vehicles utilize a Stamped/Formed axle assembly manufactured by Benteler automotive Corporation of Galesburg, MI.According to Ford, after many years of vehicle service in the Salt-Belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress.There is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle.A completely fractured axle can affect vehicle handling and increase the risk of a crash.To correct the safety defect, Ford will initially inspect all of the subject vehicles brought into Ford/Lincoln-Mercury dealerships for possible cracked axles.Owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion.Owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. On May 13, 2010, the Office of Defects Investigation (ODI) opened PE10-016 to investigate complaints of rear axle cracking in MY 1999 through 2003 Ford Windstar minivans.Combining ODI and Ford complaint data, ODI is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles.Over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. Approximately 57 percent of the subject vehicles (524,661) were sold in Salt-Belt states covered by Ford's recall and Ford estimates that approximately 463,000 of these remain in service.Ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region.The action taken by Ford is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
- Engine compartment fires
Ea08-021 IS closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003…
Ea08-021 IS closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
- Engine compartment fires
Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi…
Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the ABS module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the ABS module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect.
- Front seat belt buckle assembly
During the initial recall campaign in 2001, the subject vehicles were inspected by ford dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service…
During the initial recall campaign in 2001, the subject vehicles were inspected by ford dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service action, odi received 15 consumer reports alleging that a passed inspection buckle subsequently failed to latch or inadvertently unlatched during use.in addition, ford has identified 543 owner and field reports alleging buckle failure subsequent to passing the inspection test.ford tested and examined over 100 warranty-returned buckles and found that 44% of the buckles had no problem or a condition not related to the recall inspection (non-latch related buckle damage or foreign contamination).warranty claims were highest during the 18-month period after the start of the recall (july 2001) and have been declining during the past 24 months.over the past 12 months, ford has received approximately 12 warranty claims per month out of a vehicle population of about one million.complaints counts are also decreasing.during the past seven months, odi has received only two complaints. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency reserves the right to take further action if warranted by the circumstances.
- Front seat belt buckle assembly
Under recall campaign (01v227), ford recalled approximately 1.3 million vehicles to inspect and if necessary replace the front driver and/or passenger seat belt buckle.approximately 1.1 million owners responded by taking their vehicles to a dealer for inspection of the buckle using a specialized buckle test tool.ford…
Under recall campaign (01v227), ford recalled approximately 1.3 million vehicles to inspect and if necessary replace the front driver and/or passenger seat belt buckle.approximately 1.1 million owners responded by taking their vehicles to a dealer for inspection of the buckle using a specialized buckle test tool.ford reported that 829,927 vehicles had both buckles pass the tool test and another 167,336 vehicles had one buckle pass.odi and ford received complaints alleging seat belt buckle failure shortly after passing the original recall inspection service.complainants alleged that the buckle failed by either not latching or false-latching (partial engagement of the latch to the latch plate).a false-latched buckle may release with minor movement or impact against the buckle housing including inadvertent release while the vehicle IS in motion.odi IS upgrading this recall query to an engineering analysis (ea05-004) to further analyze the field performance of those vehicles that ford dealers passed (one or both buckles) using ford's inspection test (997,263 vehicles).
- Power sliding door opening
The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd IS opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only…
The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd IS opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only under these conditions: ignition key IS in off/accessories/on/start position, gear selector in park, vehicle speed less than 6 mph, and door unlocked.the psd latch IS located at the rear of the door and has a secondary and primary latch position.full and proper closure engages both the secondary and primary latch.with the ignition in the on position, as the gear selector IS moved out of park the door automatically locks and that action mechanically isolates the latch, secondary and primary, from all latch release connections.in addition to the reports alleging door opening while driving, ford has received approximately 5,700 reports that allege the door does not close properly or pops open with no mention of while driving.ford's investigation into these report included owner interviews, vehicle by-backs and testing of consumer vehicles.it found that allegations of door opening while driving were in fact reports of doors not being properly closed initially and subsequently opening to the secondary latch position as a result of vehicle vibrations or driving maneuvers.ford's testing of consumer vehicles did not result in any recurrence of psd opening while being driven.odi interviews with owners affirmed the allegations of psd opening while driving; however owners indicated the event IS not a regular occurrence (i.e.,it occurred only once or has not occurred recently) and that the unintended psd opening may not be able to be duplicated.in contrast, the improper closing of the psd (latching on the secondary but not the primary latch) can be duplicated, and odi verified this during an inspection of a consumer vehicle.in this condition (secondary but no primary latch), when the vehicle's gear selector IS moved out of park position, a warning chime sounds and warning message appears on the instrument panel.most reports and warranty claims were filed in the early service-life of the vehicle and peaked around the 18-month in-service time period.odi and mfr complaint trends are declining over the last 8 quarters.there IS no alleged injury associated with occupant falling out while the vehicle IS in motion.no failure mode causing full door opening while vehicle IS in motion has been verified (reproduced by odi or by trained service technicians at dealerships) during this investigation.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205035Safety recall 10S13 - Rear axle corrosion - requests for recall service action
- 10205030Safety recall 11s16 - LCA rear attaching flanges or rear subframe body mount corrosion - requests for recall service action
- 10183771For 1998-2003 Windstar vehicles Safety Recall 10S13 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the rear axle could potentially fracture. If the rear axle should completely fracture, vehicle handling may be affected which could increase the risk of a crash.
- 10183766For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.
- 10074725Summary to be provided on a future date.
- 10058105Ford: safety recall on front subframe lower control arm (lca) rear attaching flange or rear body mount that can separate from subframe if vehicle IS operated, for extended period, in high corrosion areas. Model 1999-03 windstar.
- 10058104Ford: safety recall concerning rear axle fracturing if vehicle IS operated in high corrosion areas for and extended period. Model 1998-03 windstar.
- 10056623Ford: on some minivans, rear axle will fracture, in high corrosion area, after operating for an extended time period, and vehicle handling ability will be affected. Model 1998-2003 windstar.
- 10056612Ford: a safety recall has been issued on minivans where lower control arm (lca) of front subframe attaching rear flange or rear body mount can separate due to corrosion. Model 1999-2003 windstar.
- 10026389Ford: certain 1999-2001 model year vehicles up to 6000 lb gvwr registered in new york and certain 2001 vehicles up to 6000 lb gvwr registered in the state of maine, certified for sale in california-federal emission warranty refund.
- 10016808Erratic fluid level reading on transaxle dipstick-leaks-4f50n, AX4N, AX4S transaxle.
- 10014138Safety belt retraction speed.
- 10014086General (pcm) power train control module programming procedures.
- 10014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10013116Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. Various models including 2004 f-series.
- 10013062Roof ditch material cracking. This includes 1997-2003 F-150 and 2002 blackwood models. Service tip.
- 10013060Climate control a/c service tech tips.
- 10012954Safety belt web stop button service.
- 10011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10010714Spark knock on acceleration - vehicles equipped with 3.8L engine only.
- 10009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns.
- 10009320Diagnostic trouble code b1342 (restraints control module (rcm) fault. Update.
- 10008580Lamp-brake-invadvertent disabling of brake shift interlock.
- 10008579Restraint system-air bag deployment strategy with advanced restraint system.
- 10008558Pid data missing during diagnosis of emissions related issues.
- 10008350Servicing body side molding or cladding / contact request.
- 10008321Squeak noise from the front spring area.
- 10008320Clunk/squeak from the front stabilizer bar area (qsf).
- 10008304Engine-gear driven synchronizers-incorrect installation-camshaft position synchronizer (cmp) installation tool correct application.
- 10008273Trailer tow service kit - service tip.
- 10008272Malfunction indicator lamp (mil) on with multiple diagnostic trouble codes (dtcs).
- 10008252Streamlined diagnostic procedure for vehicles with malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401. Additional symptoms may include runs rough, lacks power, surge, poor fuel economy.
- 10008240Power steering noise.
- 10008201Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. Update.
- 10008198Replacement of lower seat-to-floor latches on vehicles equipped with 2ND and 3RD row seats. Demonstration / delivery hold. Compliance recall 03c05.
- 10008183Groan/buzz/vibration when the gear selector IS in park with the vehicle parked on an incline. This bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models.
- 10008151Crease in the headliner above the left a-pillar.
- 10007386Trailer tow electric brake switch/module connector may be difficult to locate in the vehicle and for certain 1999-2001 vehicles, the location IS not clearly identified in the wiring diagram manual.
- 10007365Power sliding door operation and diagnostic service tips.
- 10007360Streamlined diagnostic procedure for vehicles with malfunction indicator lamp on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401. Additional symptoms may include runs rough, lacks power, surge, poor fuel economy.
Every Ford Windstar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.