2002 Gillig Low Floor
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Gillig › Low Floor › 2002
These records cover every 2002 Gillig Low Floor. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2002 Gillig Low Floor. Newest first.
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective…
Risk and remedy
Risk
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig corporation IS recalling certain model year 2001 through 2009 transit buses manufactured between january 2001 and september 2009 equipped with luminator horizon led side destination signs. the connector board can corrode due to an accumulation of moisture under the connector.
Risk and remedy
Risk
A short could occur, possibly causing smoke and fire.
Remedy
Gillig will notify owners and luminator will repair the buses free of charge. the safety recall began on spetember 29, 2009. owners may contact luminator at 1-972-516-3033 or gillig field services at 1-800-735-1500.
Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies. the sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.
Risk and remedy
Risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries.
Remedy
Dealers will inspect and replace the wheelchair securement retractors as necessary. the recall began october 8, 2004. owners should contact gillig at 1-800-735-1500..
On certain transit buses equipped with detroit diesel series 40 engines, the turbocharger can fail allowing lubricating oil to spill onto the engine.
Risk and remedy
Risk
This can result in a fire in the engine compartment.
Remedy
Dealers will inspect and replace the turbocharger to prevent the possibility of an engine compartment fire. detroit diesel IS conducting owner notification and remedy for this campaign. gillig issued a renotification letter to owners on february 27, 2007. owners should contact detroit detroit diesel at 313-5923708 or gillig at 510-785-1500.
Incorrect assembly of electrical connections and securement in the engine compartment could come loose.
Risk and remedy
Risk
Incorrect assembly could cause electrical shorts, arcing, and fire.
Remedy
Dealers will inspect engine compartment wiring for correct cable assembly, fastner torque, and correct wire protection. owner notification began october 29, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 510-785-1500.
On certain 1998-2002 35' and 40' buses and 1999-2002 29' buses, the installation of the air conditioner unit uses bolts along the edge of the housing for attachment. one specific bolt can be too close to the main power cable attachment. positional tolerance or the use of too long a bolt could cause an electrical short.
Risk and remedy
Risk
An electrical short could lead to component failure or potentially a vehicle fire.
Remedy
Customers have been notified to cut the excess length of the air conditioner unit mounting bolt. owner notification began october 28, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig 1-800-735-1500.
On certain low floor 29, 35, and 40 foot buses, the steering gear input shaft bolt installed was a 3/8" diameter coarse thread grade 8 fastener instead of the required 7/16" diameter fine thread grade 8 fastener.
Risk and remedy
Risk
In the event of a crash or some other extraordinary shock load on the steering, a loss of steering could occur.
Remedy
Dealers will replace the suspect fastener with the correct fastener. owner notification began august 6, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 1-510-785-1500.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Power cable grounding
In late october 2002, gillig corporation released a field service bulletin advising owners that a protruding bolt on the air conditioning unit (a/c) could make contact with an uninsulated power cable end and possibly cause a fire.the remedy was to remove the excess length from the a/c bolt.as a result of the agency's…
In late october 2002, gillig corporation released a field service bulletin advising owners that a protruding bolt on the air conditioning unit (a/c) could make contact with an uninsulated power cable end and possibly cause a fire.the remedy was to remove the excess length from the a/c bolt.as a result of the agency's investigation into this matter, gillig corporation has agreed to conduct a safety recall and notify allowners of the affected vehicles. Based on the manufacturer's safety recall action (03v-055), this investigation IS closed.further use of the agency's resources are unwarranted at this time.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10161335Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
- 10128595A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
- 10128594It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
- 10115971Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor
- 10110362Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair.
- 10083506This field service bulletin provides new information from borg warner (delco) revising the maintenance procedure for starter b+ cable maintenance and torque values.
- 10083503This field service bulletin applies to all non-hybrid low floor buses with 480 volt hvac systems. It advises installation of a lockout mechanism for the battery disconnect system. Details are provided on how to obtain a lockout padlock from gillig at no charge.
- 10083501This field service bulletin applies to all low floor buses with skf air dryers. It warns against the use of non-skf cartridges in skf air dryers and recommends only using genuine skf cartridges.
- 10083500This field service bulletin applies to all low floor buses. It advises on the necessity of maintaining proper ride height and provides current inspection and adjustment procedures.
- 10083492This field service bulletin applies to all low floor buses with aeroquip fc-300 coolant hoses. Eaton aeroquip has recently determined that newer coolants containing oat (organic acid technology) are not compatible with their fc300 hose material. Details are provided on how to obtain replacement parts if incompatable coolants were used.
- 10083491This field service bulletin applies to all low floor buses with luminator or twin vision destination signs. It alerts owners of an operational warning issued by the supplier against utilizing the usb port on their destination sign to charge cell phones, which can result in operational issues including total failure of the sign system.
- 10083488This field service bulletin applies to all low floor buses. It provides instructions for adjusting the front air bags after an alignment or for ride adjustment needs.
- 10083485This field service bulletin provides instructions for ordering warranty parts, filing warranty claims and returning warranty parts.
- 10044128Gillig: gillig's recommendations for the underbody maintenance can be found in chapter 11 of your service manual.
Every Gillig Low Floor model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.