2015 Gillig Low Floor
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Gillig Low Floor. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
19 recalls name the 2015 Gillig Low Floor. Newest first.
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Risk and remedy
Risk
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Risk and remedy
Risk
A loss of power steering assist may increase the risk of crash.
Remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Risk and remedy
Risk
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Risk and remedy
Risk
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Risk and remedy
Risk
Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps…
Risk and remedy
Risk
The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy
Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Risk and remedy
Risk
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the…
Risk and remedy
Risk
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
Remedy
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective…
Risk and remedy
Risk
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2015-2016 Low Floor compressed natural gas (CNG) transit buses manufactured September 1, 2015, to December 5, 2016, equipped with Amerex SafetyNet fire suppression system panel/controller units. These buses have gas detection electronics that may be disabled without providing the operator with a warning…
Risk and remedy
Risk
If not corrected, the fire suppression systems on certain CNG-powered buses may fail to indicate the presence of a natural gas (methane) leak. In such cases, the driver will not receive a fault code indicating that the Gas Detection electronics have been disabled. This may increase the risk of asphyxiation, fire, or explosion.
Remedy
Gillig will notify owners, and Amerex representatives will replace the Operator Display Panel/Controllers, free of charge. The recall began January 20, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
Risk and remedy
Risk
A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied. Either scenario increases the risk of a crash.
Remedy
Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The recall began on September 29, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk and remedy
Risk
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy
Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured November 20, 2014, to June 2, 2015. The affected vehicles may be equipped with front brake chambers with an incorrect drain hole orientation. This can allow water to build up within the brake chamber, causing corrosion, deterioration, and reduce braking ability.
Risk and remedy
Risk
Corrosion, part deterioration, or frozen water in the brake chamber may reduce braking ability, increasing the risk of a crash.
Remedy
Gillig will notify owners and the brake chambers will be replaced free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.
Risk and remedy
Risk
If the electrical power cable rubs against the injector fuel line, the cable may short circuit or the fuel line may leak fuel. Either possibility increases the risk of a fire.
Remedy
Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on July 17, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured September 1, 2014, to April 30, 2015. The affected vehicles may have a taillight bracket that is inadequately bonded to the bus body.
Risk and remedy
Risk
If the bracket is inadequately bonded, it may detach from the body, preventing the stop and turn lights from being visible to following vehicles, increasing the risk of a crash.
Remedy
Gillig has notified owners. Gillig will inspect the taillight brackets to verify that they are properly bonded to the body. Brackets that are not properly bonded will be removed and properly bonded to the vehicle, free of charge. The recall began on June 12, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk and remedy
Risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 2, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2013-2015 Low Floor transit buses manufactured July 8, 2013, to February 7, 2015 and equipped with disc brakes. The front left and right brake air hoses that connect to the brake chamber may touch and rub against the air bag suspension towers.
Risk and remedy
Risk
If the front brake hoses rub the air bag suspension tower, a hole may develop and the resulting air leak may reduce the brake air pressure, lengthening the distance needed to stop the transit bus and increasing the risk of a crash.
Remedy
Gillig has notified owners, and dealers will replace the brake hoses with shorter ones that will not contact the suspension tower, free of charge. The recall began on April 28, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10161336After a review of the fuse selection in some of your 2013 through 2015 Hybrid buses, Gillig determined that the fuses in the battery fuse box need to be changed.
- 10161335Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
- 10128595A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
- 10128594It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
- 10117370This field service bulletin is instructing vehicle owners and aftermarket part purchasers to remove the "Duck Bill" valves in the rear run box to prevent water intrapment, which can contribute to corrosion of some components. Owners are asked to permanently remove the duck bill valves from the rear run box in each bus (and units in parts inventory) per the included instructions.
- 10117369This field service bulletin informs vehicle owners and aftermarket part purchasers that Gillig will be sending them parts and service instructions to upgrade the electric power steering pump systems on certain BAE Hybrid Low Floor buses. The bulletin details how a new pump-motor "swing unit" will be provided so that fleets can iteratively upgrade one bus at a time by replacing and shipping the existing unit (and units in parts inventory) to an Eaton-authorized service center for upgrade.
- 10115971Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor
- 10115288This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causing the PRD to malfunction. The bulletin is clear that the existing vent tube caps need not be replaced unless missing or damaged, but if they are replaced, the PRD vent lines and PRD bodies must be inspected prior to replacing a cap. The new vent tube caps are red in color to facilitate visibility, making inspections easier.
- 10115287This field service bulletin is informing vehicle owners and aftermarket part purchasers that Neway, a SAF-HOLLAND division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig buses manufactured between 2007 and 2017. The following provides information on correct shim/spacer locations, bushing inspection, equalizing beam blade out of service wear criteria and bushing shim installation to extend the service life of the suspension. Improper maintenance can lead to excessive beam and bushing wear and failure.
- 10110362Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair.
- 10083506This field service bulletin provides new information from borg warner (delco) revising the maintenance procedure for starter b+ cable maintenance and torque values.
- 10083505This field service bulletin modifies and clarifies the coolant fill procedure on all bae hybrid buses.
- 10083504This field service bulletin provides instructions regarding installation of a new wiring harness and motor (if necessary) to prevent the occurance of front windshield wipers that will not park properly after operation.
- 10083503This field service bulletin applies to all non-hybrid low floor buses with 480 volt hvac systems. It advises installation of a lockout mechanism for the battery disconnect system. Details are provided on how to obtain a lockout padlock from gillig at no charge.
- 10083501This field service bulletin applies to all low floor buses with skf air dryers. It warns against the use of non-skf cartridges in skf air dryers and recommends only using genuine skf cartridges.
- 10083500This field service bulletin applies to all low floor buses. It advises on the necessity of maintaining proper ride height and provides current inspection and adjustment procedures.
- 10083498This field service bulletin applies to all low floor buses with disc brakes. It requires inspection of a front brake hose to assure minimum clearance from other surround components. Inspection and replacement procedures for signs of wear (if necessary) are included.
- 10083492This field service bulletin applies to all low floor buses with aeroquip fc-300 coolant hoses. Eaton aeroquip has recently determined that newer coolants containing oat (organic acid technology) are not compatible with their fc300 hose material. Details are provided on how to obtain replacement parts if incompatable coolants were used.
- 10083491This field service bulletin applies to all low floor buses with luminator or twin vision destination signs. It alerts owners of an operational warning issued by the supplier against utilizing the usb port on their destination sign to charge cell phones, which can result in operational issues including total failure of the sign system.
- 10083488This field service bulletin applies to all low floor buses. It provides instructions for adjusting the front air bags after an alignment or for ride adjustment needs.
- 10083485This field service bulletin provides instructions for ordering warranty parts, filing warranty claims and returning warranty parts.
Every Gillig Low Floor model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.