2024 Gillig Low Floor
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Gillig › Low Floor › 2024
These records cover every 2024 Gillig Low Floor. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2024 Gillig Low Floor. Newest first.
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Remedy
Cummins will replace the fuel hoses, free of charge. Owners may contact Cummins' customer service at 1-800-286-6467 or Gillig's customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims -…
Risk and remedy
Risk
Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.
Remedy
Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Risk and remedy
Risk
A damaged fuel line may leak, increasing the risk of a fire.
Remedy
Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Risk and remedy
Risk
Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
Remedy
Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Risk and remedy
Risk
A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.
Remedy
Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Risk and remedy
Risk
A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy
Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Risk and remedy
Risk
Failure of the fire suppression system can increase the risk of injury during a fire.
Remedy
Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.
Risk and remedy
Risk
Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.
Remedy
Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2024 Low Floor buses. A defective welded joint may cause the wiper arm to suddenly fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Risk and remedy
Risk
Inoperative wipers can reduce the driver's ability to see out of the windshield, increasing the risk of a crash.
Remedy
Gillig will replace the wiper motor arm, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.
Risk and remedy
Risk
A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009834Gillig Hybrid Electric vehicles that utilize "Depot" mode or Geofencing are not accumulating electric only odometer mileage. Some Gillig Hybrid electric vehicles were built using a speedometer that does not correctly accumulate odometer mileage when the vehicle is driving in electric only mode (engine not running).
- 11005328Allison Transmission equipped buses were built without a pressure regulator at the Solenoid inlet to the transmission retarder accumulator air inlet. This bulletin provides retrofit instructions for installing a pressure regulator to remedy leaks at the solenoid air exhaust.
Every Gillig Low Floor model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.