2012 Gillig Low Floor
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Gillig › Low Floor › 2012
These records cover every 2012 Gillig Low Floor. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2012 Gillig Low Floor. Newest first.
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Risk and remedy
Risk
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps…
Risk and remedy
Risk
The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy
Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective…
Risk and remedy
Risk
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk and remedy
Risk
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy
Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.
Risk and remedy
Risk
If the electrical power cable rubs against the injector fuel line, the cable may short circuit or the fuel line may leak fuel. Either possibility increases the risk of a fire.
Remedy
Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on July 17, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk and remedy
Risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 2, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.
Risk and remedy
Risk
If the sampling hose leaks oil in the presence of hot engine engine exhaust components, there is an increased risk of fire.
Remedy
Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The recall is expected to begin in early August 2014. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC (Gillig) is recalling certain model year 2012-2014 Lowfloor transit buses manufactured October 15, 2012, through March 26, 2014, and equipped with electrical harnesses with overmolded J1939 connectors and non-insulated drain wires. The harnesses do not have heat shrink tubing on the drain wire and the overmold may not have sufficient resistance…
Risk and remedy
Risk
If the terminals corrode, there may be an intermittent electrical connection and possibly cause disruption or loss of the J1939 communication, resulting in interruptions of the engine, transmission, ABS and body controllers, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will replace the overmold connector, and install heat shrink tubing on the connector/cable junction, free of charge. The recall began in June 2014. Owners may contact Gillig customer service at 1-800-735-1500.
Gillig LLC is recalling certain model year 2010-2014 Lowfloor transit buses manufactured August 26, 2010, through February 14, 2014, and equipped with certain Cummins Westport model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk and remedy
Risk
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire.
Remedy
Cummins Inc. and Cummins Wesport Inc. will notify owners, and dealers will upload a new ECM calibration, free of charge. The recall began on March 20, 2014. Owners may contact Gillig LLC at 1-510-785-1500 or Cummins Inc. at 1-800-343-7357.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10161335Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
- 10128595A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
- 10128594It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
- 10115971Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor
- 10115288This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causing the PRD to malfunction. The bulletin is clear that the existing vent tube caps need not be replaced unless missing or damaged, but if they are replaced, the PRD vent lines and PRD bodies must be inspected prior to replacing a cap. The new vent tube caps are red in color to facilitate visibility, making inspections easier.
- 10115287This field service bulletin is informing vehicle owners and aftermarket part purchasers that Neway, a SAF-HOLLAND division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig buses manufactured between 2007 and 2017. The following provides information on correct shim/spacer locations, bushing inspection, equalizing beam blade out of service wear criteria and bushing shim installation to extend the service life of the suspension. Improper maintenance can lead to excessive beam and bushing wear and failure.
- 10110362Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair.
- 10083506This field service bulletin provides new information from borg warner (delco) revising the maintenance procedure for starter b+ cable maintenance and torque values.
- 10083505This field service bulletin modifies and clarifies the coolant fill procedure on all bae hybrid buses.
- 10083503This field service bulletin applies to all non-hybrid low floor buses with 480 volt hvac systems. It advises installation of a lockout mechanism for the battery disconnect system. Details are provided on how to obtain a lockout padlock from gillig at no charge.
- 10083501This field service bulletin applies to all low floor buses with skf air dryers. It warns against the use of non-skf cartridges in skf air dryers and recommends only using genuine skf cartridges.
- 10083500This field service bulletin applies to all low floor buses. It advises on the necessity of maintaining proper ride height and provides current inspection and adjustment procedures.
- 10083493This field service bulletin applies to all CNG or bae hybrid low floor buses with drum brakes. It advises replacement of the bottom center bolt on the front suspension air bags. Details are provided regarding the upcoming delivery of a replacement part for each bus at no charge, as well as replacement procedures and the process for filing a warranty claim.
- 10083492This field service bulletin applies to all low floor buses with aeroquip fc-300 coolant hoses. Eaton aeroquip has recently determined that newer coolants containing oat (organic acid technology) are not compatible with their fc300 hose material. Details are provided on how to obtain replacement parts if incompatable coolants were used.
- 10083491This field service bulletin applies to all low floor buses with luminator or twin vision destination signs. It alerts owners of an operational warning issued by the supplier against utilizing the usb port on their destination sign to charge cell phones, which can result in operational issues including total failure of the sign system.
- 10083490This field service bulletin applies to all low floor buses with a cummins isl engine. It advises replacement of the exhaust system flex pipe. Details are provided regarding the upcoming delivery of a replacement part, alignment tool, print, and replacement procedure for each bus at no charge, as well as details for filing a warranty claim.
- 10083488This field service bulletin applies to all low floor buses. It provides instructions for adjusting the front air bags after an alignment or for ride adjustment needs.
- 10083485This field service bulletin provides instructions for ordering warranty parts, filing warranty claims and returning warranty parts.
- 10083435This field service bulletin applies to all low floor buses with 2010 emissions compliant engines. It informs of owners of a technical service bulletin from the supplier of the diesel exhaust fluid (def) tank used on gillig buses. Approximately 130 def tanks were assembled using zinc-plated steel drain plugs in lieu of stainless steel drain plugs, which may corrode. Procedures for inspection and replacement (if applicable) are provided.
- 10083434This field service bulletin applies to all hybrid and 35-ft/40-ft standard low floor buses with cummins isl engines. It advises replacement of the exhaust system flex pipe. Details are provided regarding the upcoming delivery of a replacement part, alignment tool, print, and replacement procedure for each bus at no charge, as well as details for filing a warranty claim.
- 10079700This field service bulletin applies to all CNG powered low floor buses. It advises replacement of the exhaust system flex pipe. Details are provided regarding the upcoming delivery of a replacement part, alignment tool, print, and replacement procedure for each bus at no charge, as well as details for filing a warranty claim.
Every Gillig Low Floor model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.