2014 GMC Sierra
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › GMC › Sierra › 2014
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2014 GMC Sierra. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
12 recalls name the 2014 GMC Sierra. Newest first.
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles…
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock…
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally…
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high…
A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected…
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with…
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded…
An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission…
If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this…
The transmission position indicator may not show that the transmission is in first gear (1) and not drive (D). If the drivers pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.
GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.
General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor…
If the vehicle is struck from behind, the head restraint may not properly protect occupants, increasing the risk of injury.
GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13323.
General Motors is recalling certain model year 2014 Chevrolet Silverado trucks manufactured June 1, 2013, through June 30, 2013; and model year 2014 GMC Sierra trucks manufactured June 4, 2013, through June 30, 2013. Welding on the passenger airbag inflator may fracture when the airbag is deployed, allowing some gas from the air bag inflator to vent behind…
As a result the air bag may not fully inflate, increasing the risk of injury.
General Motors will notify owners and dealers will replace the passenger air bag module, free of charge. The recall began on August 23, 2013. Owners may contact Chevrolet at 1-866-694-6546 and GMC at 1-866-996-9463. GM's recall number is 13230.
The contact owns a 2014 GMC Sierra. The contact stated that while making a right turn into the driveway, the steering wheel had become stiff. No warning light had illuminated. The vehicle was no longer being driven since the steering wheel was too stiff and required excessive force causing control to be lost while driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.
The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
The vehicle lights are very dim even with the high beams on. While driving at night can barely see in front of me. These are a hazard to me and others, since not being able to see a good distance in front of the vehicle makes hard to see pedestrians, animals or debris in the road at night.
There IS a extremely dangerous electrics issue with my 2014 GMC sierra 1500 all terrain. In the last 18 months my truck has locked the steering at low speed while turning 8 times. (I could have easily broken a finger a lost control of my truck) .on 5 of the times I had steering issue the truck had no power to anything including key fobs for a period of 10 to 15 minutes. Then the truck will power up again. Fortunately these issues have occurred at low speed. this has happen 8 times in the last 18 months . It has been to dealership for service regarding this issue they changed the battery after only 18 months (10/2015) the issue occur again 2 days ago while traveling on the freeway at 70 mph my truck shut down no power then in less than a second it powered up again all the setting on my radio, climate control changed.that day I stopped to get gas got back in my truck pulled away from the pump the steering locked truck shut down again for 20 minutes. This truck IS currently at a dealership they still can not diagnos the issue. I'm extremly concern that someone could be seriously injured or killed if this was to happen while operating this truck. I did see that may other owner of GMC sierra have expressed similar concerns. The issues needs to be addressed immediately. As for myself I plan to this truck after the dealership attempts another repair.
Can not see the road with the light output with these factory headlight
The headlights are too dim and are unsafe. In my 50+ years of driving, I have never experienced headlights so bad. I live in a dark rural area without any streetlights and lots of bicyclists and deer. I have already had many near misses on rural roads, and fear it's only a matter of time before an accident happens.
The headlight output at night, particularly in rural back road areas IS less than adequate. poor really. I originally had moisture issues in both headlamp housings, had both headlamp housings replaced and the lighting seemed to be better, however not very much. the headlights seem to have dark spots in them and only light up certain parts of the road in front of me, and never much to the side of the roadway. I feel this IS by far the worst lighting output of any vehicle I have ever owned, and actually feel a little unsafe driving at night. I most definitely cannot travel at higher speeds during the night as I feel like I cannot see nearly good enough. I have simply "dealt" with the issue since buying the truck in december 2013, thinking there was no fix to it and the dealership said they have not heard of this issue before.
There IS already a technical service bulletin on this matter however I feel it IS serious enough to be a recall. While driving at night in unlighted areas the bright lights leave serious dark areas especially if you are travelling on curvy roads. If you encounter a pedestrian or other object in the road in these areas they cannot be seen until its possibly too late. The manufacturer will only do the repair if you complain about it and its still under warranty. I believe this should be recalled and repaired before someone IS hurt or killed.
Headlights are not adequate for suburban or rural areas. Inadequate side-to-side illumination in hi or low. Dealer IS unable to fix.
The projector headlights on this vehicle are terrible. they are dim and have a very poor light pattern. (the bulb presumably meets federal standards, but the projector system was designed for a brighter bulb). it IS very difficult to see the sides of the road, or very far down the road, on roads where there are no streetlights. it IS even worse on a rainy, dark road. gm instituted a tsb (#pit5374, attached) in february 2015 which involves reprogramming the body control module (bcm) to increase the voltage to the headlight bulbs and substituting vosla hir 55 watt bulbs for the original stock 55 watt bulbs. the results are a minimal improvement. the new 2016 models have the same headlight design but have been upgraded to a hid bulb that cannot just be plugged into the 2014/15 headlights. the improved bulb and wiring IS evidence the tsb did not really improve the lighting very much. (the internet IS full of complaints about the headlights on this vehicle; recommend you google "GMC sierra headlights" and see what you get!). I live in northern virginia and would be glad to come down to the nhtsa building on a dark, rainy night and give you a ride -- the problem isn't so bad in areas where there are streetlights, but it IS terrible out in the country. bottom line, gm should be directed to issue a recall that involves replacing the wiring harness and bulb with their latest design. the headlights in the 2014/2014 sierra are hazardous to the people in the truck and to pedestrians along the road. thanks for listening to my complaint, and please take action for safety's sake. (note: there IS no specific time, mileage, mph, etc., that this was noted. it IS continual. I had the tsb performed in the summer of 2015 and noted minimal improvement at that time.)
The factory installed running boards are unsafe. The treads need to be larger, more aggressive and rotated 90^. As they are they are simply skid pads when wet or frozen. You simply need to try and enter or exit the vehicle and see how easily your foot sides off causing the person the fall. I have taken several slips/falls. Today I hit the back of my head on the door jam. Just rotating the tread ninety degrees would help.
I bought my 2014 GMC sierra brand new in dec 2014 and had it back to the dealer within 3 weeks because I was sure there was a defect with the headlights ! You can only see maybe 30 feet in front of you and nothing if you make any turn on a dark road with no streetlights ! The mechanic at the dealership said there was no problem with the lights and they meet all general motors specifications ...i have read many many complaints from other 2014 GMC sierra owners with this same complaint so I know its not my imagination or a problem with my eyesight !! I sure hope that GMC doesn't wait for fatalities or a class action lawsuit before addressing and correcting this problem , I have been a loyal GMC consumer for 45 years but this obvious problem with the lighting and gmc's refusal to acknowledge that there IS a design defect I can say this IS the last GMC vehicle I will ever purchase . Do the right thing general motors ! Fix the problem and save some lives !
TL* the contact owns a 2014 GMC sierra the contact stated that while driving at various speeds at night, the low beams and high beams were extremely dim when they were activated. the failure recurred continuously. The contact stated that the vehicle could not be driven at night. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The front projector headlamps do not put out enough light to safely drive on unlit roads at highway speeds. There IS also little light projected to the side making turns unlit. I recently had a near hit with a pedestrian on an unlit street because of no side lighting when making a slow turn. There are no higher lumen replacement bulbs available.
2014 GMC sierra. consumer writes in regards to vehicle headlight problems. *smd the consumer stated when he made turns, there was not sufficient lighting. The dealer stated the head lights were four inches too high, so they adjusted them. Upon driving at night, he found the lighting to the side had slightly improved, but the light was sharply cut off about 45 feet in front of the truck on when the low beams were on, which made it unsafe to drive over 35 mph. The high beams gave good lighting at distances, but brought flashed from oncoming traffic. The second head light adjustment extended the lighting out about 20 inches further, but less lighting to the sides for turning. the head lights were adjusted again and the technician stated the lights were at the level from the factory. the consumer stated the head lights were not adequate in his opinion. *Jb
The vehicles headlights are dangerously ineffective. they rarely illuminate the distance between 2 telephone poles. the ineffectiveness of the headlights IS amplified on hills or on any turn. the during the transition from decline to incline, you sometimes have barely a trucks length of illumination. any corner on a dark road requires a severe decrease in travel speed to avoid over driving the lights. I have never driven a vehicle that made me feel more apprehensive to get behind the wheel after dark. I visited the dealer who executed a tsb that increased headlight voltage and replaced the bulbs. it made a negligible improvement and left the vehicle still unsafe at night. I frequently travel on rural roads with no street lights. I have almost hit wildlife too many times to count due to the poor visibility caused by these dangerous headlights. travel over 30 mph on dark country roads with a legal speed limit of 50 IS ill advised due to the ineffectiveness of the headlights.
Headlights are not adequate for night driving: have driven this truck for the past year at night and in different types of weather and have had to really strain my eyes to keep it on the road due to poor visibility due to the head lights, after missing a turn last night off the highway decided to see if the dealership would take a look at them and see what they could do ,if they say there IS nothing that they can do ,ill have no choice but to install different headlights .
TL* the contact owns a 2014 GMC sierra. The contact stated that the headlights were dim and provided poor visibility. The failure was worse in rainy conditions. The vehicle was taken to a local dealer who stated that the lights lacked volume; however, they did not offer any remedy. The manufacturer was not made aware of the failure. The failure mileage was 23,000. updated 02/12/16*lj the consumer stated the tail gate allowed dirt to enter inside the truck. Updated 03/03/16
The factory supplied running boards have treads that fail to provide any traction for feet while entering or exiting. The treads need to be rotated 90 degrees and made of a softer rubber with a deeper and more aggressive tread pattern. As they exist they are very slippery especially when wet or frozen. Given the added height of trucks it requires some use of the running boards to enter/exit the truck. Especially when you are 68. As designed and manufactured they are actually an accelerant in slipping feet. I feel they are of defective design and manufacture and could/should be made safer. I fell three times in the past months while exiting my sierra 1500.
Ignition steering key lock sounds like it's breaking during the tine you turn the steering wheel to unlock kit when stopped. This has happened more than once
Regarding 2014 GMC sierra 6 cylinder full size pickup. vehicle vibrates as if running over rumble strips at apx 1500 rpm. local gm service center and gm corporate representative stated above IS normal vehicle operation. local gm service center correctly suggested that truck be driven faster or slower to prevent vibration or that vehicle be driven in 5TH gear rather than overdrive 6TH gear to prevent vibration. if vehicle IS nor driven faster or slower to get out of vibration range, the truck will vibrate endlessly. 2014 GMC sierra IS an unsafe vehicle. Needing to speed up or slow down to prevent vibration significantly increases risk for mva. Needing to drive in 5TH gear rather than 6TH gear reduces gas mileage as reported to nhsta. Local mechanics have commented that the above vibration complaint IS common to 2014 6 cylinder gmc/chevy full size pickup trucks and that the vibration may be secondary to cylinder deactivation and chassis rigidity. it certainly wound be a shame for a collision to occur or for a pedestrian to get run over by a driver of a 2014 gmc/chevy full size pickup who had to speed up or slow down to reduce excessive vibration at apx 1500 rpm
The headlights on this truck provide inadequate lighting, including both low beams and high beams. Any night driving IS difficult due to limited visibility, there simply IS not enough illumination to see. Can be very dangerous - especially at speeds above 35 mph or during precipitation. The headlight has a severe design flaw with gms says IS a shutter system. This type of design does not leave any options for simply changing the type of bulb - the design IS actually at fault for the poor visibility. The visibility problems simply cannot be fixed with a different bulb type due to the shutter design type. the need from a new headlight will solve the problem. many complaints are being registered online related to the visibility problem. These trucks are not safe to drive at night. If there IS a standard for minimum headlight illumination for night time driving, this model headlight needs to be reviewed if it IS meeting the minimum standard. Not safe, a definite problem that needs attention.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.