2009 GMC Yukon Denali XL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Yukon Denali XL › 2009
These records cover every 2009 GMC Yukon Denali XL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
22 complaints1 involved a crash3 injuries
What owners report most
Latest complaints
- Power train
The contact owns a 2009 GMC Yukon Denali XL. The contact stated while depressing the accelerator pedal, the vehicle experienced delayed acceleration. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired.…
The contact owns a 2009 GMC Yukon Denali XL. The contact stated while depressing the accelerator pedal, the vehicle experienced delayed acceleration. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 90,000.
- Air bags · Engine · Service brakes
Airbag service light IS on, oil pressure fluctuation occurs and the vehicle pulls to the left when applying brakes after new brake pads and rotors were installed.
- Unknown or other
Takata recall. My denali has fallen ill to the well documented poorly engineered dash cracking, in my case around passenger airbag open. This creates an eminent personal injury safety hazard to front seat passenger. If a situation arose whereas air bag was activated, as airbag cover ejected, the…
Takata recall. My denali has fallen ill to the well documented poorly engineered dash cracking, in my case around passenger airbag open. This creates an eminent personal injury safety hazard to front seat passenger. If a situation arose whereas air bag was activated, as airbag cover ejected, the dash becomes an instant instrument of capable of great bodily harm or even death, as shrapnel fills the cabin, from disintegrating dash plastic flying back, in certain injury to passenger. Gm IS well aware of the defect, yet refuses to acknowledge.
- Air bags · Structure › Body
In jan. 2018 noted crack in dashboard on drivers side. Also there was a small slit in middle of dash. In about 2 wks noted splits on passenger side of dash. ? When it happened.
- Air bags
I purchased my vehicle used. Its the same problem so many others are having. My dashboard IS cracked on both drivers and passengers side all the way to the airbag. we have extremely concerned that if the airbag goes off, that whoever IS driving or a passenger will get hit with pieces of plastic…
I purchased my vehicle used. Its the same problem so many others are having. My dashboard IS cracked on both drivers and passengers side all the way to the airbag. we have extremely concerned that if the airbag goes off, that whoever IS driving or a passenger will get hit with pieces of plastic from the dash causing serious injury. I could keep passengers out of the front, but the driver I cannot..we need to have this repaired. I work at a honda dealership and have been advised that this IS a safety concern.pax side had a small crack when purchased but it IS now about 3 inches long each..
- Structure › Body
TL* the contact owns a 2009 GMC yukon denali XL. While stationary, the dashboard of the vehicle became cracked across the air bag section. A dealer was not contacted. The manufacturer was made aware of the failure and provided the contact with case number: 8-3684476402. The failure mileage was approximately 54,000.
- Engine · Unknown or other
I was driving on the highway and all of a sudden a message on the dashboard said ''engine power IS reduced" and my engine shut off, brakes were hardly working and I could hardly steer or turn the wheels. My car copmletly lost control and I was lucky there were no cars by me otherwise an accident…
I was driving on the highway and all of a sudden a message on the dashboard said ''engine power IS reduced" and my engine shut off, brakes were hardly working and I could hardly steer or turn the wheels. My car copmletly lost control and I was lucky there were no cars by me otherwise an accident would have been inevitable. when I went to the dealer they told me they have no answer and they suggested to replace my ignition switch and camshaft sensor to begin with. No guaranty that it'll fix my problem they said. reading online forums looks like I am not the only one. please do something about it otherwise sooner or later lifes will be lost.
- Unknown or other
Dashboard IS cracked on both the drivers side and on the passenger side to the airbag compartment. did not have any accident or other damage, it just cracked. I am concerned that were the airbags to deploy that the dashboard fragments would become projectiles.
- Unknown or other
Dashboard IS defective and a safety hazard. If the passenger airbag deploys it could send plastic shrapnel throughout the vehicle.
- Air bags
There has yet to be an offer to repair the defective airbags in our family vehicle. other owners with the same issue are being sent notices to discontinue use by not allowing anyone to sit in the front passenger seat and to get it repaired immediately, and yet there IS no such action for our…
There has yet to be an offer to repair the defective airbags in our family vehicle. other owners with the same issue are being sent notices to discontinue use by not allowing anyone to sit in the front passenger seat and to get it repaired immediately, and yet there IS no such action for our family vehicle. we demand a repair be made available immediately. the vehicle IS not safe and we can not fit our entire family in it without someone sitting in the passenger seat.
- Structure › Body · Unknown or other
Dashboard cracked above instrument panel. I got in my truck, started it up, and heard the dash crack.
- Air bags
Takata recall...i looked up my vehicle vin number when the recall came out and my car was not included in the recall. I have been driving the vehicle for almost a year since and have now taken it to trade in on a new car. The dealership tells me it IS part of the takata recall and since the recall…
Takata recall...i looked up my vehicle vin number when the recall came out and my car was not included in the recall. I have been driving the vehicle for almost a year since and have now taken it to trade in on a new car. The dealership tells me it IS part of the takata recall and since the recall IS unrepairable and IS a fatal recall they will scrap the car. I am now out money due to no fault of my own andhavebeen driving my 3 children around in a car that had a fatal recall.
- Unknown or other
There IS a crack on my dashboard near it airbag.
- Air bags
TL* takata recall. The contact owned a 2009 GMC yukon denali XL. The contact stated that while making a left turn driving at 40 mph, another vehicle came across the drivers path and crash directly head on into the drivers vehicle. None of the air bags deployed. The steering wheel fractured and the…
TL* takata recall. The contact owned a 2009 GMC yukon denali XL. The contact stated that while making a left turn driving at 40 mph, another vehicle came across the drivers path and crash directly head on into the drivers vehicle. None of the air bags deployed. The steering wheel fractured and the vehicle was destroyed. No police report was filed. The driver sustained whip lash as well as the two child passengers but medical treatment was not received. The vehicle was towed to a yard and the insurance company was to inspect the damages. The contact later received notification of nhtsa campaign number: 16v381000 (air bags). The failure mileage was not available. Vin tool confirms parts not available.
- Air bags · Unknown or other
When I entered my vehicle I noticed a crack on my dashboard leading to the passenger airbag panel. The crack leads to the top left of the airbag panel. The vehicle was stationary, located in my driveway. This IS a safety concern. Will this interfere with deployment of the air bag? In the event of deployment, will the dash come removed and injure a rider? Will the plastic shards cause bodily harm?
- Unknown or other
Dashboard cracked 2 years ago was replaced while under warranty after installation the dash cracked again one year later. The dealer will not honor a waranty when this IS actually a manufacturer defect. This IS a safety concern since it IS cracked near the airbag. If it wee to ever deply pieces of broken plastic would become projectiles.
- Electrical system
We have had this vehicle for three years. roughly every 3 months it will have erratic electrical shorts and most commonly the car will not start because the battery IS dead. sometime the shorts happen while we are driving. when this happens the radio/navigation system turns off and on, the…
We have had this vehicle for three years. roughly every 3 months it will have erratic electrical shorts and most commonly the car will not start because the battery IS dead. sometime the shorts happen while we are driving. when this happens the radio/navigation system turns off and on, the dashboard display flashes off and on, the power door locks go up and down. on a few occasions the air conditioning has switched over to heat only while the blower continued as before. on a few occasions this has happened while driving and the electrical system turned off and the engine turned off,only to then turn back on. the last time this happened while we were driving on the interstate and the car shut down and then turned back on. the vehicle rapidly decelerated and then turned back on and lunged forward. we consider the vehicle unsafe at this point. we have not driven it any more, other than to get it to another repair person where it has been for the last two weeks. we have replaced the battery three times and the battery terminal cables have been replaced twice. we have had the vehicle checked three times at two seperate gm dealers. we have also contacted their phone support. their only suggestion IS to bring it into the dealer every time it happens. this has not been successful. I feel the vehicle IS not safe and I have informed gm of this.
- Latches/locks/linkages
Door lock actuators not operating. 2 of our doors fail to lock or unlock with the power door lock button or key fob. We must manually push or pull the door locks to get them to fully lock or unlock causing a safety issue. Our young kids could open the rear doors at any time if we don't manually…
Door lock actuators not operating. 2 of our doors fail to lock or unlock with the power door lock button or key fob. We must manually push or pull the door locks to get them to fully lock or unlock causing a safety issue. Our young kids could open the rear doors at any time if we don't manually lock them. Also doors will not lock leaving the vehicle with the key fob. This issue IS all over the internet and there's even a youtube video on how to replace them! This should be a recall. *tr
- Electrical system
Door lock actuators have failed on 2 of our 4 doors. gm refuses to cover under warranty. I'm waiting for others to fail now as this IS all over the internet with similar failures for the 2009 model year. dealer wants over $350 per door to fix. it's so bad there's a you tube video on how to fix it yourself. I believe this IS a safety issue and should be a recall. *tr
- Electrical system · Latches/locks/linkages
Locks just stopped working. *tr
- Engine · Vehicle speed control
Driving at roughly 50 mph. Went to pass car on two lane highway. Accelerator stuck to floor (not stuck on floor mat or other object). Vehicle accelerated to 95 mph, slowed to 70 with brake depressed fully. Slowed to 50 with brake and emergency brake depressed. Accelerated when downshifted into…
Driving at roughly 50 mph. Went to pass car on two lane highway. Accelerator stuck to floor (not stuck on floor mat or other object). Vehicle accelerated to 95 mph, slowed to 70 with brake depressed fully. Slowed to 50 with brake and emergency brake depressed. Accelerated when downshifted into manual. Finally put in neutral and was able to stop. Had complained of rough idle, stalling and reduced power for 3 years (since we had car for only a few months). See some discussion that a dirty throttle body could lead to all of these problems. 3 years with 3 different gm service shops and no solution. Fortunately the road was not crowded and was straight. Obviously, this could have been a fatal problem for us. It was my wife, myself, and our three children under 4 years of age in the vehicle. *tr
- Latches/locks/linkages
Since march of this year we have 3 of the 4 door locking actuators fail and replaced on our 2009 GMC yukon denali with only 39000 miles on it. We contacted gm via e-mail with our concerns. Gm are not concerned with it being a safety issue. the only thing they were concerned with was if it was…
Since march of this year we have 3 of the 4 door locking actuators fail and replaced on our 2009 GMC yukon denali with only 39000 miles on it. We contacted gm via e-mail with our concerns. Gm are not concerned with it being a safety issue. the only thing they were concerned with was if it was reported to a gm dealer, if not it was not a concern of theirs. we had our local mechanic fix the issue due to the distance to our dealership and our vehicle being just out of warranty . my wife and children have had crawl across the vehicle to exit. My concerns after looking up this major safety issue, on the internet, IS that there are a lot of similar complaints regarding this safety issue, but gm has classified this a problem as a "non-safety issue". when my wife and children can not exit the vehicle through the door they are sitting closest due to a accident , fire, or some other form of an emergency, it IS a safety concern. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10254209Magnetically Controlled Suspension Electrical Connector Not Seated.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253616Audio System Speaker Rattle, Buzz Noise, Poor Sound
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10251345This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250505This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
- 10250347This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250013High Voltage Safety ? High Voltage Disabling
Every GMC Yukon Denali XL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.