2010 GMC Yukon Denali XL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Yukon Denali XL › 2010
These records cover every 2010 GMC Yukon Denali XL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
29 complaints
What owners report most
Latest complaints
- Unknown or other
Dashboard cracks over passenger airbag and steering wheel well.
- Unknown or other
My yukon has approximately 45000 miles on it. It has been garaged at all times when not being driven. The dash has cracks that have formed in the skin part of the surface plastic in the area near the passenger side airbag and the hump part above the instrument cluster. When attempting to have it…
My yukon has approximately 45000 miles on it. It has been garaged at all times when not being driven. The dash has cracks that have formed in the skin part of the surface plastic in the area near the passenger side airbag and the hump part above the instrument cluster. When attempting to have it repaired by a high end body shop I was told it would be a waste of time and money because it will do it again. I was told that this IS a common problem that has been going on for years on GMC models. I did further checking with a number of repair shops and services that do vinyl repairs as well. The premier company I spoke with told me that the repairs may not last a day and that even if I replace the dash skin completely it will likely occur in the replacement. In reading online I discovered that many people are experiencing this problem and that gm refuses to do a recall and in only some instances will cover half the cost which can exceed $1200.00. There IS a potential safety issue due to the airbag involvement especially with this vehicle having a takata airbag recall and still no replacement for it. Phots of exactly the same issue are posted on line by numerous individuals and the massive problem can be easily verified if you do a simple research routine. The public needs your help to make the manufacturer correct the issue of cheap and faulty manufacturing processes and make its customers whole.
- Seats · Unknown or other
Drivers side bottom of seat ripped, dashboard has cracked in two different places and vent has come loose and rattles. vehicle was stationary
- Unknown or other
Started vehicle ignition on hot day. when I turned on the air conditioning I heard a loud noise and saw the dashboard cracked over the instrument panel. Reported problem to gm when it happened but they refused to correct the problem.
- Structure › Body
My dashboard has cracked in 2 different spots. worried that will continue!
- Air bags
TL* the contact owns a 2010 GMC yukon denali XL. The contact stated that he did not receive a recall notification for nhtsa campaign number: 16v381000 (air bags). The contact took the vehicle to regal chevrolet (925 bartow rd, lakeland, fl 33801, (863) 588-4010) to be serviced and was informed that…
TL* the contact owns a 2010 GMC yukon denali XL. The contact stated that he did not receive a recall notification for nhtsa campaign number: 16v381000 (air bags). The contact took the vehicle to regal chevrolet (925 bartow rd, lakeland, fl 33801, (863) 588-4010) to be serviced and was informed that the passenger air bag needed to be replaced. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that the vehicle was safe to drive. The vin was unknown. The contact had not experienced a failure.
- Unknown or other
Dash board cracked inboard of passenger airbag, and cracked additionally along the glare shield above the instrument cluster. vehicle was stationary sitting in driveway. cracks were noticed about 8 am following a night with temperatures around 50F.
- Air bags
Taka recall 7/6/16, to date no part to resolve. over one year and GMC has no part to fix the recall. Called 11/21/2017 and no part available.
- Air bags · Unknown or other
All the sudden the dashboard started cracking in two places. One IS above the steering wheel and the other IS by the passenger side airbag on the dash also. It was just in my garage. Not cracked one day and started cracking the next. There was no damage done to the car it just occurred by itself.
- Air bags · Unknown or other
Dashboard IS cracked above instrument panel. The crack IS 12 inches long. It IS also cracked completely to airbag on passenger side. This causes very loud rattling when driving. I am concerned it affects the quality of the airbag's ability to deploy. I am concerned that dashboard fragments may be propelled in the event of airbag deployment.
- Unknown or other
Dash board cracking ....... I won a detailing business and 8 out 10 dash boards are cracked after a couple years in age. Most the vehicle including mine had very little time in the sun!
- Structure › Body
The dashboard by the front passenger airbag cracked
- Unknown or other
My dash IS cracked leading to passenger airbag. I took it to the dealership and I was told it was not a covered time and it would cost me $1200 to fix. Dash just started to crack.
- Air bags
Takata recall. I was notified about this recall when I attempted to trade my vehicle in. I have been driving a rental car for more than 6 weeks. I called gm and they told me that it IS safe to drive and no remedy IS available. it seems like they do not believe their vehicles should be included in…
Takata recall. I was notified about this recall when I attempted to trade my vehicle in. I have been driving a rental car for more than 6 weeks. I called gm and they told me that it IS safe to drive and no remedy IS available. it seems like they do not believe their vehicles should be included in this recall and have no intention of fixing the problem. now I am stuck paying a payment on a car that I do not feel safe driving and can't trade due to the incomplete recall. This recall has been issued since may 27, 2016 and there IS still no remedy. I refuse to drive my vehicle with the possibility that my family or I could be injured. Please either lift the recall if there IS no need to fix it, or force gm to make the necessary repairs. *tr
- Unknown or other
Dash has split at corner of air bag on passenger side of dash. This appears to be a common defect with gm vehicles. Gm doesn't admit any fault even though this IS a common defect.
- Air bags
Takata recall very disappointed with gmc's handling of this recall. I just spoke with a supervisor at cust relations and was told "your vehicle IS safe". if that IS true, why IS it on the recall list. other manufacturers (lexus, toyota, etc) are making accomodations for customer and GMC IS…
Takata recall very disappointed with gmc's handling of this recall. I just spoke with a supervisor at cust relations and was told "your vehicle IS safe". if that IS true, why IS it on the recall list. other manufacturers (lexus, toyota, etc) are making accomodations for customer and GMC IS refusing to do so. To date, 10 deaths have occurred. I do not feel my care IS "safe" and my opinion of GMC has sank to a bottom low. I will not purchase another GMC vehicle ever again. I understand that issues such as this can arise, but for their customer service relations department to take on the liability of declaring my vehicle to be safe IS extremely concerning. furthermore, they are unable to offer any kind of timeline for when they expect this to be taken care of. my case number IS 8-2356073531. a representative and her supervisor both clearly stated that my vehicle IS safe. I am certain that they cannot make those statements with 100% certainty; therefore, they have opened the company up to even greater liability. GMC IS no longer a company that I trust.
- Unknown or other
Our dashboard cracked on the passenger side above the passenger side airbag area. The entire dashboard shakes and moves while the car moves. The dash IS very unstable.
- Air bags · Unknown or other
The dashboard IS cracking near the passenger air bag and behind the steering wheel on the dash. it started cracking when it was approximately 4 years old. everyone that I have talked to with the same vehicle or similar years IS having the same problem. dashboards should not crack if the vehicle IS only 4 years old. and now I have been notified of the takat recall which IS located where the dashboard problem IS.
- Unknown or other
Dash IS cracked severely and it looks like it will impact the arirbags. the cracks are growing aggressively! not a good look for a high end luxury SUV!!
- Unknown or other
Dashboard cracked above steering wheel and above passenger air bag. rattles and shakes constantly. afraid it may affect the air bag and be a hazard. cracks seem to be getting bigger.
- Unknown or other
Dashboard of my car IS cracked and rattles with every bump- safety concern as a affect airbag
- Air bags · Steering
A large crack appeared on the dash hump behind the steering wheel and grew larger leaving a hole exposing the steering column electrical wires. Another crack developed on the dash beside the upper left corner of the passenger side airbag. I am concerned with both electronics being exposed and…
A large crack appeared on the dash hump behind the steering wheel and grew larger leaving a hole exposing the steering column electrical wires. Another crack developed on the dash beside the upper left corner of the passenger side airbag. I am concerned with both electronics being exposed and jagged edges beside the airbag deployment area, the airbags may fail in a crash. I am also concerned that steering could eventually become impacted. I contacted gm customer service and they refused to provide assistance even though they know it IS a common, well documented problem in their vehicles. Someone needs to hold them accountable for defects that can lead to safety issues. No impacts or collisions have led to this issue. It just simply appeared. It was stationary when discovered one morning. Although I am not certain the exact date, the problem was first noticed in january 2015.
- Structure › Body
There IS a large crack on the dash near the passenger air bag. This raises safety concerns with possible faulty air bag deployment and potential for flying parts with deployment. This happened over time but was noticed when the car was stationary.
- Air bags
Takata inflators. Dash has cracked at the passenger air bag and above the instrument cluster.
- Air bags · Unknown or other
The dash IS cracked in numerous places. Including the area directly around the passenger side airbag. If the airbag was to deploy, the pieces of the dash would become shrapnel, and inpale anybody in its path! The cracking IS caused by inadequate bracing under the dash! This IS a known defect by GMC for at least 8 model years.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002441This service bulletin provides information for engine oil life monitor operation calculation.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
- 11001327This service bulletin provides information for engine oil life monitor operation calculation.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Every GMC Yukon Denali XL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.