2014 GMC Yukon Denali XL

Owner complaints

What owners report most

1. Unknown or other5
2. Air bags1

Latest complaints

• Jul 16, 2019NC
  Air bags · Unknown or other

  Dash board cracked in multiple places. If airbags deploy, shards of the dashboard will go flying. After research this seems to be a common problem with GMC.

• Jun 23, 2019AZ62,000 mi
  Unknown or other

  The dashboard of our 2014 GMC yukon denali has major cracks in it, especially around the airbags. the truck IS well taken care of, and has covered parking. there have been no accidents in the car, and we are the only owners.

• Apr 29, 2019TX59,000 mi
  Unknown or other
  I noticed a crack to the right of the instrument cluster and then later noticed a crack near the passenger-side frontal airbag when my SUV had about 59,000 miles on it. the cracks have grown and are now causing complete separation. I took my yukon to ewing GMC on 4/29/2019 where they acknowledged…

  I noticed a crack to the right of the instrument cluster and then later noticed a crack near the passenger-side frontal airbag when my SUV had about 59,000 miles on it. the cracks have grown and are now causing complete separation. I took my yukon to ewing GMC on 4/29/2019 where they acknowledged that there IS a design flaw however it wasn;t considered a safety issue and thus not covered. they quickly handed me a $1200 quote to replace it. I do not see how a separated dash (especially near the passenger airbag) IS not a safety concern. if my passenger airbag goes off with the dashboard in the state it IS now, dangerous shards of plastic from the dashboard will go flying and become potentially lethal projectiles.

• Mar 17, 2018NM42,632 mi
  Unknown or other

  Dashboard cracking by passenger airbag and on top driver side dashboard.

• Aug 10, 2017FL44,021 mi
  Unknown or other
  I have replaced two door handles on this vehicle. One under warranty and one I had to pay to $180.00 to have replaced and in both case my 6 year old had them come unattached from the frame while he was trying to get in. I have owned three of these vehicles and in the first model year 2010 the…

  I have replaced two door handles on this vehicle. One under warranty and one I had to pay to $180.00 to have replaced and in both case my 6 year old had them come unattached from the frame while he was trying to get in. I have owned three of these vehicles and in the first model year 2010 the door handle fell off, in the 2012 model year the door handle fell off as well. You would think gm would have addressed it in the second model year but they did not the dealers, where it has been repaired say it IS a design defect, the fasteners are undersized to hold the handle onto the frame. One would think that gm would have addressed that once it appeared to be frequent event. The dealers now stock it as a replacement part. Upon contacting gm they told me if nhtsa does not think it IS a problem we are not going to address it. they finally changed the fasteners in the 2017 model year. you would think that a door handle coming off might be dangerous but my contact with a gm customer assistance employee did not seem to think it was serious enough for gm to address as a recall or a policy exception.. I think any child who pulls on a door handle and it comes off IS a safety issue and I am appalled that gm has such a cavalier attitude toward safety. They do not wish to call it a design flaw while all the dealers that have repaired the handle for me say it IS.. I am hoping you will investigate this before some child pulls on the handle and falls into the road injuring themselves. door handles are not suppose to fall off a car at any age. I can provide you with receipts and names of dealerships.- in fact I can give you the vin numbers of the vehicles an you will see the repair to door handles .

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
• 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11006290This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
• 11006282This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

Every GMC Yukon Denali XL model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.