2020 Honda CR-V Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › CR-V Hybrid › 2020
These records cover every 2020 Honda CR-V Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2020 Honda CR-V Hybrid. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger…
Risk and remedy
Risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
Risk and remedy
Risk
An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.
Remedy
Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Risk and remedy
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Owner complaints
87 complaints4 involved a crash3 injuries
What owners report most
Latest complaints
- Engine
The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 70 MPH, the check engine warning light started flashing and the vehicle went into LIMP Mode and the vehicle decelerated. The vehicle was immediately driven to the local dealer to be diagnosed, and it was…
The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 70 MPH, the check engine warning light started flashing and the vehicle went into LIMP Mode and the vehicle decelerated. The vehicle was immediately driven to the local dealer to be diagnosed, and it was determined that the cylinder head needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was made aware of the NHTSA Action Number: PE25016 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 49,000.
- Electrical system · Engine · Power train
While freeway driving at flow of traffic, typically in the HOV lane, on three separate occasions, the vehicle without any warning lost power completely causing me to immediately manuever the vehicle under extremely dangerous conditions to the right shoulder, but in the process nearly becoming…
While freeway driving at flow of traffic, typically in the HOV lane, on three separate occasions, the vehicle without any warning lost power completely causing me to immediately manuever the vehicle under extremely dangerous conditions to the right shoulder, but in the process nearly becoming involved in collisions with other vehicles, then coasting off the off-ramp. Other drivers are not necessarily courteous when attempting quick lane changes to prevent a more dangerous situation of becoming stranded in the middle of a freeway. On each occasion, my passengers were elderly ([XXX] & [XXX]) and my wife, all with sensitive high anxiety, and completely in states of fear. Concurrent with the vehicle shutting down, the check engine warning appears on the instrument panel. On two other separate occasions, all vehicle dash electronics, again without any warning whatsoever, go completely dark preventing any telemetry displaying, including radio, navigation via Apple link, and remain completely dark for up to 6 mins time. I'm unaware if lane sensors, etc., fail also or if it limited to the dash components only. I have taken the vehicle to our dealership, Spreen Honda of Corona to have the problems addressed, but they were unable to replicate the incidents, nor discover any cause of the problems. I have suggested that these are extremely similar to conditions attributed to other years of this model, but the dealership insists the do not apply to our vehicle. This vehicle will cause us to be involved in a very bad accident! And with two elderly, disabled, and medically-impaired seniors typically as my passengers, including my extremely sensitive wife who can barely muster up enough courage due to her phobias to ride in a vehicle, on the freeway, The next occurrence may not fair so well. I'm a very skilled driver, but there is so much I can control under such helpless conditions. These issues must be investigated and corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Since 2021, I have repeatedly taken my car in to Honda because of check engine light followed by loss of power and loud knocking. Each time the code isn't saved after car is turned off and they can't find any issues. In 2025 after leaving Honda getting few miles away car did same thing, without…
Since 2021, I have repeatedly taken my car in to Honda because of check engine light followed by loss of power and loud knocking. Each time the code isn't saved after car is turned off and they can't find any issues. In 2025 after leaving Honda getting few miles away car did same thing, without turning it off I drove right back they ended up keeping car for 45 days, changed spark plugs and few other things. Yet again on 19 Oct 2026, my car repeated same thing and Honda again says they can't see any code or error. Now I'm going to pick it up, without resolution hoping this doesn't happen when I'm not able to pull over in a safe place to restart. I have requested all records from Honda and will provide their reports. I've lost track of how many times I've had this issue, but honestly do not feel safe in this car.
- Electrical system · Unknown or other
In August 2026, I was driving approximately 70 to 75 miles per hour on the highway when my vehicle suddenly lost acceleration. The check engine light began flashing, and the vehicle started shaking severely. After turning the vehicle off and restarting it, the vehicle appeared to operate normally again. Unfortunately, I experienced another incident a few weeks ago, so this is no longer an isolated occurrence.
- Engine
This happened to my Hybrid 2020 CRV" * accelerated to merge onto a busy interstate and immediately after the flashing check engine light came on and the front of the car felt like it was shaking. I was able to maintain speed (around 50 mph) but the car would shake and not go any faster. Drove 10 miles home since I did not want to be stranded. The problem has not come back.
- Electrical system · Engine · Fuel/propulsion system
My 2020 Honda CR-V Hybrid (125,000 miles) has repeatedly lost propulsion power at highway speeds. On Sept. 19, 2026, the vehicle suddenly lost drive power, slowed rapidly, and came to a complete stop in high-speed traffic. The dashboard displayed: “Critical Failure Detected. Stop Driving When Safe”…
My 2020 Honda CR-V Hybrid (125,000 miles) has repeatedly lost propulsion power at highway speeds. On Sept. 19, 2026, the vehicle suddenly lost drive power, slowed rapidly, and came to a complete stop in high-speed traffic. The dashboard displayed: “Critical Failure Detected. Stop Driving When Safe” and “Power System Problem. Do Not Drive.” The vehicle had to be turned off and restarted three times before enough power returned to move off the road. No crash occurred, but there was a serious risk of being rear-ended. The vehicle has come to a complete stop twice, and similar power-loss events have occurred multiple times. The same problem resulted in five dealership visits: • Aug. 29: Catalytic converter replaced under California emissions warranty; problem continued. • Sept. 8: Code C1870-00 detected; codes cleared; no repair addressing the failure. • Sept. 15: Code P06AF detected; fuel pump assembly replaced; problem continued. • Sept. 17: Dealership reported “fuel dilution” and drained the tank; failure recurred two days later. • Sept. 20: Returned after the Sept. 19 highway incident. The dealership has documented the repeated problem, but the root cause remains unresolved. Restarting the vehicle temporarily restores power, which may complicate diagnosis. Because the loss of propulsion occurs suddenly at highway speeds, there are sometimes no safe places to pull over. I am aware of NHTSA Preliminary Evaluation PE25016 concerning loss of motive power in 2020–2022 Honda CR-V Hybrid vehicles. My symptoms appear similar, although I am not claiming they have been determined to be the same defect.
- Service brakes, hydraulic
The contact owns a 2020 Honda CR-V. The contact stated that while driving 25 MPH, the brakes failed to operate as needed. The brake pedal was depressed, and the brake pedal almost went down to the floorboard, and the braking distance became extended. The vehicle was driven to supermarket parking…
The contact owns a 2020 Honda CR-V. The contact stated that while driving 25 MPH, the brakes failed to operate as needed. The brake pedal was depressed, and the brake pedal almost went down to the floorboard, and the braking distance became extended. The vehicle was driven to supermarket parking lot and gradually slowed down before slowly being driven back to the residence. The brakes, VSA and road departure warning lights were illuminated with several other unknown warning lights. The dealer was contacted and diagnosed the vehicle with brake failure. The vehicle was repaired. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 23,000.
- Engine
One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle. Within two miles of leaving our home at speeds of no more than 35 miles per hour, the check engine light began to flash. All four times, the rough…
One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle. Within two miles of leaving our home at speeds of no more than 35 miles per hour, the check engine light began to flash. All four times, the rough idle and check engine light were accompanied by degraded speed responsiveness and the error cleared with turning the car on and off again. We have taken the vehicle to a mechanic twice and each time they couldn’t find any stored codes or replicate the issue. The issue continues to occur and seems to be getting worse. I’m concerned this will happen at high speeds and result in a total loss of power which will be unsafe.
- Fuel/propulsion system
2/19/26 My car lost power while accelerating up a hill at about 60mph and the car had been operating for an hour and a half or so. The car was shaking, running on reduced power and the check engine light was flashing so we had to pull over to safety on a busy road. The car was towed to the local…
2/19/26 My car lost power while accelerating up a hill at about 60mph and the car had been operating for an hour and a half or so. The car was shaking, running on reduced power and the check engine light was flashing so we had to pull over to safety on a busy road. The car was towed to the local Honda dealer. The dealer said the code was a misfire on cylinder #4 but once they restarted the car the error went away. They did perform multiple tests including a compression test on all four cylinders and a leak test, and the car passed them all. They were unable to reproduce the problem. They did swap the #4 coil so that if it happened again, we would have more diagnostic information. They recommended no further action at that time. On 5/11/26 we had the same experience, also while accelerating uphill, after about 30 minutes of driving, this time on the interstate which was very scary; reduced power, car shaking and check engine light flashing. We pulled over, turned off the engine, and sure enough, when we restarted the car, it started normally. When we went to the repair shop a few days later there were no engine codes showing. On 6/12/26 the same thing happened again. While going uphill, on the interstate, after a couple of hours of driving. This time, as soon as we got home, we used an engine code reader and saw code P0304 – Cylinder 4 misfire. On 8/13/26 Lehigh Valley Honda reproduced the problem on the interstate, going uphill and do not have a clear fix. They want me to spend $587 on a Valve Clearance Inspection and Adjustment that I think won't yield any result.
- Engine
The contact owns a 2020 Honda CR-V. The contact stated that while attempting to accelerate, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that there…
The contact owns a 2020 Honda CR-V. The contact stated that while attempting to accelerate, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that there was a misfire in cylinders #4 and #6. The fuel injectors were replaced. The contact stated that while driving 55 MPH, the vehicle lost automotive power and failed to exceed 35 MPH, with the check engine warning light flashing. The contact stated that while accelerating from a stop, the vehicle failed to exceed 10 MPH. The vehicle was taken to an independent mechanic; however, the mechanic failed to retrieve a fault code and found no cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
- Forward collision avoidance › Automatic emergency braking · Service brakes
All the safety lights came on on the dashboard suddenly the brake assist did not work. Honda tells me the brake servo is bad. This is a known defect as other 2020 crv hybrids were recalled for the same reason. It is a dangerous safety hazard.
- Engine
On four separate occasions while driving anywhere from 35 to 55 mph the engine light begins to flash and I lose all power. I am given just enough time to pull to the side of the road. I turn off the engine, wait a few minutes, and turn the engine back on, which seems to remedy the problem. At that…
On four separate occasions while driving anywhere from 35 to 55 mph the engine light begins to flash and I lose all power. I am given just enough time to pull to the side of the road. I turn off the engine, wait a few minutes, and turn the engine back on, which seems to remedy the problem. At that point, I am able to drive off like nothing happened. I am on a CRV forum and I’m seeing more and more people discuss the same issue! Because there’s no code that comes up, and I am not able to replicate the scenario at the mechanics… There is nothing that can be done. It’s quite scary to be going 55 miles an hour and have to pull over on the side of the freeway. One time there was not a shoulder of the road that I was on, luckily a gas station was just up ahead and I was able to pull in there to reset the engine.
- Engine
Description of event: I was driving approximately 35 mph when the check engine light began flashing, the engine began shuddering, and acceleration began decreasing. I was able to safely pull over and turn off the vehicle. After approx. 10 minutes, I turned on the car and plugged in a code reader…
Description of event: I was driving approximately 35 mph when the check engine light began flashing, the engine began shuddering, and acceleration began decreasing. I was able to safely pull over and turn off the vehicle. After approx. 10 minutes, I turned on the car and plugged in a code reader but no codes were available to view. I restarted the car and it functioned normally and the check engine light has not returned. Safety: If there had been more traffic, if I had been on a highway, or some other circumstance, it could have been difficult to safely pull over with a loss of power. The car has not been inspected by a third party but there are numerous anecdotal accounts of this same issue on Reddit and Honda forums.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented…
Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda.
- Service brakes
I was driving this vehicle (2020 Honda CRV hybrid touring) and the brakes became very hard to stop. It was like standard braking without power assist and required great effort to stop the vehicle. Many warnings appeared on the dash including: 1. Brake system problem 2. Electric parking brake…
I was driving this vehicle (2020 Honda CRV hybrid touring) and the brakes became very hard to stop. It was like standard braking without power assist and required great effort to stop the vehicle. Many warnings appeared on the dash including: 1. Brake system problem 2. Electric parking brake problem 3. Brake hold system problem 4. Hill start assist problem 5. Collision mitigation system problem 6. Vehicle stability assist (VSA) problem 7. Road departure mitigation problem 8. Adaptive cruise control problem The emergency brake light is on and won't go away. Sometimes when you start it, the warnings will clear after pressing the "!" button. Other times they won't clear making it not driveable because of the hard braking. I took it to First Class Halt and they found some code they had never seen. They cleared the code and 2 days later it started up with the same thing. I took it to Hendrick Honda and they also just cleared a code. A few days later it started all over making the car undriveable at least in a safe manner with full control over the brakes. It seems that neither an independent shop nor a Honda dealership can correct this dangerous problem.
- Exterior lighting · Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings
The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation…
The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active.
- Engine
Vehicle: 2020 Honda CR-V Hybrid, 2.0L engine VIN: [XXX] Mileage at failure: ~73,000 miles Dealer: AutoNation Honda Fremont, California Estimated repair cost: ~$4,200 Issue: Blown head gasket Summary of Complaint: At approximately 73,000 miles, my 2020 Honda CR-V Hybrid suffered a blown head…
Vehicle: 2020 Honda CR-V Hybrid, 2.0L engine VIN: [XXX] Mileage at failure: ~73,000 miles Dealer: AutoNation Honda Fremont, California Estimated repair cost: ~$4,200 Issue: Blown head gasket Summary of Complaint: At approximately 73,000 miles, my 2020 Honda CR-V Hybrid suffered a blown head gasket. The vehicle began showing symptoms of overheating and coolant loss, and a dealer diagnostic confirmed head gasket failure. The repair estimate from AutoNation Honda Fremont is approximately $4,200. A head gasket failure at this mileage is abnormal and indicates a potential design defect. I am aware of an ongoing class-action lawsuit concerning premature head gasket and engine failures in late-model Honda vehicles with turbocharged and hybrid engines, and my experience appears consistent with these allegations. This defect is a safety hazard because it can lead to sudden overheating, engine stalling, or complete failure while driving, which puts drivers and passengers at risk. It also creates an unreasonable financial burden on owners. I respectfully request that the NHTSA investigate this issue as a potential widespread defect across Honda CR-V Hybrid and related models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
We have been trying to get our recall serviced for over 18 months. The dealer continues to tell us the parts need to be special ordered and they will call us back. However they never call us back. We have called Honda directly and have not received any help from them either.
- Service brakes, hydraulic · Vehicle speed control
The contact owns a 2020 Honda CR-V. The contact stated that while making a turn into a parking space, the vehicle unintendedly accelerated, drove up the curb, hit and drove over the metallic Bank sign pole, which damaged the undercarriage of the vehicle. The vehicle then crashed into the sides of…
The contact owns a 2020 Honda CR-V. The contact stated that while making a turn into a parking space, the vehicle unintendedly accelerated, drove up the curb, hit and drove over the metallic Bank sign pole, which damaged the undercarriage of the vehicle. The vehicle then crashed into the sides of two unoccupied vehicles that were parked perpendicularly to the contact's vehicle. The vehicle then stopped. The contact stated that one of the vehicles that the vehicle had crashed into was pushed a third of a block away. The contact stated that the brake pedal was depressed during the failure, but the vehicle failed to respond. The message "Brake Failure" was displayed, and several unknown warning lights were illuminated. The air bags did not deploy. No police report was filed, and no injury was sustained. The vehicle was towed to an autobody repair shop, where it was repaired for the damage sustained. Additionally, the contact stated that while pulling into a parking space in front of the residence, the brake pedal was depressed, but the failure recurred, causing the vehicle to crash into the rear of another parked and unoccupied vehicle. The other vehicle sustained minor damage. The air bags did not deployed. No police report was filed, and no injury was sustained. The dealer was notified of the failure and advised the contact to call the manufacturer for diagnostic testing to be performed by an engineer with better electrical equipment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed; however, no assistance was provided. The failure mileage was unknown.
- Engine and engine cooling
The contact owns a 2020 Honda CR-V. The contact stated that while driving 60 MPH, the message that the engine was reaching the max engine temperature and to pull over was displayed. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the EV…
The contact owns a 2020 Honda CR-V. The contact stated that while driving 60 MPH, the message that the engine was reaching the max engine temperature and to pull over was displayed. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the EV water pump needed to be replaced. The vehicle was repaired three times. The contact stated that the failure had occurred on four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 122,000.
- Service brakes, hydraulic
The contact owns a 2020 Honda CR-V. The contact stated while driving 40 MPH, the brake pedal stopped the vehicle the independently without the contact depressing the brake pedal. The brake warning light illuminated. a dealer or independent mechanic was not contacted. The vehicle was not the dealer…
The contact owns a 2020 Honda CR-V. The contact stated while driving 40 MPH, the brake pedal stopped the vehicle the independently without the contact depressing the brake pedal. The brake warning light illuminated. a dealer or independent mechanic was not contacted. The vehicle was not the dealer or independent mechanic for diagnoses. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.
- Service brakes
I had intermittent warning lights about the electronic parking brake and steering assist for lane departure. One day I left my house and warning lights came on about brake failure. There were no power brakes and the little braking available was very not good at all. I had the car towed to a dealer and it was diagnosed with an internal failure of brake control unit code pfe2b oo. I had the unit replaced.
- Service brakes
The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while his wife was driving up the driveway, at a slow speed, the brake pedal was depressed. The vehicle then accelerated independently. The auto stop feature failed. The contact's wife veered to avoid hitting a parked vehicle.…
The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while his wife was driving up the driveway, at a slow speed, the brake pedal was depressed. The vehicle then accelerated independently. The auto stop feature failed. The contact's wife veered to avoid hitting a parked vehicle. However, the vehicle hit the side of the garage and hit a small tree, where it came to a stop. The contact advised that a branch went under the vehicle. No warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact's wife suffered injuries to the front part of her head. The contact was occupying the front passenger's side seat at the time of the incident. Medical attention was not received. The police were not notified. The vehicle was towed to a collision center but was not diagnosed or repaired. The insurance company was contacted. The vehicle was towed to the residence. The manufacturer was made aware of the failure. The manufacturer advised the contact that a case manager would be assigned. However, the contact was awaiting to hear from the case manager. The failure mileage was 42,332.
- Seats · Service brakes
The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the front driver’s seat and the front passenger’s seat felt hard and uneven. The contact checked the bottom of the seat and became aware there was a space between the seat rails and the carpet. The…
The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the front driver’s seat and the front passenger’s seat felt hard and uneven. The contact checked the bottom of the seat and became aware there was a space between the seat rails and the carpet. The vehicle was taken to the dealer, where the carpet was shrunk to size. The contact stated that on a separate occasion, while driving at various speeds, when the brake pedal was depressed, the contact’s foot slipped off the pedal, compromising the brake prevention system. The contact stated the brake pedal is higher than the accelerator pedal. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 100.
- Engine
Sudden engine failure while driving on highway with immediate loss of power. Engine failure was due to blown head gasket from failure in sealed coolant system. Engine failure occurred prematurely at 84k miles. Honda allegedly is aware of this failure in their system, and has not addressed it.…
Sudden engine failure while driving on highway with immediate loss of power. Engine failure was due to blown head gasket from failure in sealed coolant system. Engine failure occurred prematurely at 84k miles. Honda allegedly is aware of this failure in their system, and has not addressed it. Safety concern due to sudden loss of power while driving in areas with speeds at excess of 60 mph, no warning prior to failure.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Motive Power
The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles. These incidents are alleged to occur without warning at highway…
The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles. These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before the loss of motive power occurs. Motive power can be restored by turning the ignition off and back on. However, this action also clears the check engine light and any fault codes that were set. The fault’s intermittent nature, combined with the lack of fault codes, often results in many visits to repair facilities yielding no repairs. Honda indicated it was unaware of any related complaint or repair trends. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the alleged fault and to fully assess the possible safety consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. …
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010678Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010112Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009200Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009168Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11008039Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007891Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006815Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006807Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006533Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11005519Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10233670Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10232967Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10232246Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10231829Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10230593Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.
- 10229680Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.
- 10228194Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10227233Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10226207Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10225474"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously"
- 10222812Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10211075Service bulletin - There is a rattling coming from the front of the vehicle. The rubber damper cap(s) are faulty.
- 10202262Dealer Message - Noticing Oil residue on A/C Discharge Hose and Suction Hose? Read This! Please make note of the "ServiceNews article A21090A- Oil Residue on the A/C Discharge Hose and Suction Hose?"
- 10201443Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Civics, CR-Vs & HR-Vs with a customer complaint of the audio screen turning black, blank or inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10186009"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
- 10181842Service Bulletin - Rapid rear tire wear may cause customer complaints.
- 10181080Service Bulletin - Rapid rear tire wear may cause customer complaints.
Every Honda CR-V Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.