2023 Honda CR-V Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › CR-V Hybrid › 2023
These records cover every 2023 Honda CR-V Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2023 Honda CR-V Hybrid. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025 CR-V Fuel Cell EV vehicles that were previously remedied under NHTSA recall number 26V366. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Risk and remedy
Risk
A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy
Dealers will inspect and replace the tire repair kit nozzle, as necessary, free of charge. Owner notification letters are expected to be mailed November 16, 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is PPW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 17, 2026. Vehicles previously repaired under recall 26V366 will need to have the new remedy completed.
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Risk and remedy
Risk
A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy
Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive…
Risk and remedy
Risk
Difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Risk and remedy
Risk
An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy
Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
Owner complaints
116 complaints1 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Fuel/propulsion system
Car completely shut down with every warning light going off. Before 95,000 the head gasket blew with zero warning signs! All the warning lamps came on only the day the car totally stopped working. No prior warning or signs before.
- Fuel/propulsion system
I was driving my 2023 Honda CRV Hybrid on the [XXX] on Sunday, XXX. 5 minutes prior to reaching the interchange where the [XXX] connects to the [XXX], all of the lights on my dashboard flash on, but the car was still running. I got onto the [XXX] and prior to reaching the [XXX] exit, my car…
I was driving my 2023 Honda CRV Hybrid on the [XXX] on Sunday, XXX. 5 minutes prior to reaching the interchange where the [XXX] connects to the [XXX], all of the lights on my dashboard flash on, but the car was still running. I got onto the [XXX] and prior to reaching the [XXX] exit, my car suddenly stops accelerating at full power. As I push on the accelerator, I can barely move my car. I pull over to the side of the highway and put my car in park. Quietly panicking (not to stress out my [XXX] old who was sleeping in the backseat), I put my car back in drive and see that I can slowly move forward. I get back onto the freeway and exit via the [XXX] exit. There is a park right there so I slowly circled around until I found a spot to park my car. I called AAA and they came and tested my battery and said there weren't any issues. They advised me not to drive my car anymore and called a tow, and brought my car to the Honda Dealership back near me home 45 minutes away. The dealership was closed, but they called me on Monday and said they would need to diagnose my car. I preferred that my mechanic take care of my car, so I had my car towed there instead. The issue he diagnosed is provided in the screenshots: "P2101 Electric Throttle Control System (ECTS) Malfunction". Both my mechanic and I looked online and there seems to be an open investigation into this (NHTSA ID 11556108) and when you look online, there are MANY other owners complaining about the same thing happening, some with much less miles on their car than mine. There is clearly an issue and something needs to be done. Having your car all of a sudden slow down drastically while driving on an extremely busy [XXX] highway with a [XXX] in your backseat was terrifying. Please investigate this further, I know I'm not the only one who has experienced this with the same model of car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine and engine cooling
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the message "Engine Overheating Do Not Drive" displayed, and a red Check Engine warning light illuminated. The contact smelled smoke and observed smoke coming from the interior vents. On each occasion, the…
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the message "Engine Overheating Do Not Drive" displayed, and a red Check Engine warning light illuminated. The contact smelled smoke and observed smoke coming from the interior vents. On each occasion, the contact pulled over safely, turned off the vehicle for nearly an hour, and then restarted the vehicle. The vehicle was taken to a dealer, where it was diagnosed that the head gasket had failed with potential engine damage, and the head gasket and engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 193,000.
- Engine · Engine and engine cooling
The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and…
The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid Acceleration and High-Speed Engine Temperature Near Limit" was displayed on the instrument panel. A diagnostic test was performed, and the contact was notified of a head gasket leak in cylinder #1, and that the head gasket needed to be replaced. The contact contested that the vehicle was never test driven once the initial repairs were performed and believed that the dealer was aware of the issue prior to returning the vehicle. The dealer maintained that the fault was not on the dealer and the vehicle remained with the dealer. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 79,276.
- Engine
2023 Honda CRV hybrid bought from dealership in Clarksville, Indiana. at 63,000 miles the head gasket blew causing major damage. Regular maintenance and oil changes done. Technician said the component just failed for no known reason and exploded. Repair priced at $5300 Honda Corporation refusing…
2023 Honda CRV hybrid bought from dealership in Clarksville, Indiana. at 63,000 miles the head gasket blew causing major damage. Regular maintenance and oil changes done. Technician said the component just failed for no known reason and exploded. Repair priced at $5300 Honda Corporation refusing to provide any assistance. Research shows many people having same issues of blown head gaskets at only around 60,000 miles of CRV Hybrid.
- Engine · Power train
i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.
- Electrical system · Service brakes
My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.
- Forward collision avoidance › Automatic emergency braking · Lane departure › Assist · Steering
2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for…
2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
- Engine
Car lost power with catastrophic engine failure with no warning as I was turning into a busy intersection with oncoming traffic. Had it towed 3hrs to Southaven Honda.indicated it was a blown head gasket . They said it loosing power was warning sign. No warning lamps prior to the incident. The…
Car lost power with catastrophic engine failure with no warning as I was turning into a busy intersection with oncoming traffic. Had it towed 3hrs to Southaven Honda.indicated it was a blown head gasket . They said it loosing power was warning sign. No warning lamps prior to the incident. The vehicle was in the dealership two weeks before and there was no indication from the dealership that I was low on coolant or it was degraded.
- Engine
Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark…
Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “stop vehicle immediately.” This created a dangerous situation and placed me at risk while driving. Although the issue was later identified as a manufacturer defect, it was not properly addressed when I initially reported engine shaking concerns in 2025. The problem escalated over time and ultimately led to this failure.Despite attempts to repair the vehicle, I continue to experience engine-related issues, including ongoing shaking. I have made multiple efforts to resolve this through the dealership and American Honda, but my concerns have not been adequately addressed.This vehicle is my only means of transportation, and the unresolved defect presents a continued safety risk not only to me but potentially to other drivers. I am concerned that similar issues may be affecting other 2023 Honda CR-V Hybrid vehicles. I am requesting assistance in reviewing this matter as a potential safety issue and ensuring appropriate accountability and resolution.
- Engine · Forward collision avoidance › Adaptive cruise control · Lane departure › Assist
Loss of power and control of vehicle after getting several malfunction errors on instrument panel. Vehicle estates that several safety controls are switched off until problem is resolved. Eventually vehicle resets itself and works fine for weeks.
- Visibility/wiper
Sunroof exploded while driving with glass being thrown on my wife's head
- Steering
When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this…
When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.
- Fuel/propulsion system · Unknown or other
Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this.
- Air bags · Electrical system › Horn
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was…
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
- Steering
As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering…
As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering rack. pinion. No lights or warning turn on when this happens. Other honda owners on reddit were having the same issues. It's where I found out I can put a complaint so this issue can be reviewed.
- Fuel system, gasoline
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired.…
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.
- Steering
Subject: Complaint Regarding Failure to Perform Recall Repair on Honda CR-V Hybrid Issue Description: On [XXX], I purchased a Honda CR-V Hybrid on credit from a dealership in Weston, Florida. In November 2024, I was informed that my vehicle was included in a Honda recall campaign due to a defect…
Subject: Complaint Regarding Failure to Perform Recall Repair on Honda CR-V Hybrid Issue Description: On [XXX], I purchased a Honda CR-V Hybrid on credit from a dealership in Weston, Florida. In November 2024, I was informed that my vehicle was included in a Honda recall campaign due to a defect affecting its safe operation. I repeatedly contacted the dealership where I purchased the vehicle, but they informed me that the necessary replacement parts were not available. They promised to call me once the parts arrived, but from November 2024 to March 2025 (more than 4 months), I have not been given the opportunity to schedule the repair. As of today, the dealership has failed to take any action to remedy the defect, which violates my rights and poses a safety risk to the operation of my vehicle. Request for Action: I request that the NHTSA: Investigate this matter and require the dealership to perform the necessary repairs within a reasonable timeframe. Clarify my rights in this situation, including whether I am entitled to a vehicle replacement or a loaner car while waiting for the repair. I urge you to take action, as operating a vehicle with defective parts may present a safety hazard. My Contact Information: Full Name: [XXX] Phone: [XXX] Email: [XXX] Vehicle VIN: [XXX] Dealership Address: Rick case Honda 15700 Rick case Honda way Davie, Fl 33331 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel system, gasoline
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system
I am concerned because Honda has notified me of two potential recalls on my vehicle, but I have not been able to have my car inspected to determine if it's affected. Additionally, the parts needed for the recall repairs are unavailable. I was informed several months ago, but there has been no clear timeline for when the parts will be available or when my car can be checked.
- Steering
My car steering well gets randomly stuck for seconds at a time, Honda has failed to comply and help us get the steering wheel recall done since October 2024 and now February 2025. They keep saying we are on the list and they will send us a letter home or to keep waiting 12-15 days but there is no real help from Honda.
- Wheels
Noisy rough ride that was attributed to uneven tire wear on all 4 tires, called "cupping". Safety: Online research of major tire brands and NHTSA state that continuing to drive on cupped tires can be hazardous due to lost of traction, especially in emergency situation. The dealer, a private…
Noisy rough ride that was attributed to uneven tire wear on all 4 tires, called "cupping". Safety: Online research of major tire brands and NHTSA state that continuing to drive on cupped tires can be hazardous due to lost of traction, especially in emergency situation. The dealer, a private mechanic and a tire outlet all confirmed that the tires have uneven wear called "cupping". The dealer's service manager and mechanic foreman and a private mechanic all inspected the tires and confirmed the uneven wear. The first symptom was a wump-wump noise and vibration when driving slow, slowing down or making a turn. Problem first appeared around 11,000 miles. Now the problem appears worse. In that the initial noise and vibration is worse and now there is a chattering sound and vibration in highway drive. Plus an occasional "shimmy sensation" when a bump or rough patch in the road is gone over. New development. Since the onset of this problem. Honda has come out with a recall notice regarding an issue with their steering gearbox worm wheel for the car model involved. A Technical service bulletin was issued on the steering problem, with a note that this problem can lead to uneven tire wear. Despite this warning, the service manager for the dealer is insisting that it is safe to drive on cupped tires. I have since taken my car into the dealer to have the recall issue addressed. But again the service manager is insisting that driving on cupped tires is safe. I think this is a potentially danger situation where customers are being told by the Honda dealer that it is safe to continue to drive on cupped tires. I think that the NHTSA needs to require Honda corporation to order all Honda dealers to cover any uneven tire wear from the faulty steering gearbox defect. I just ordered a set of new tires for my safety at a cost of about $1000. Please help.
- Steering
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel system, gasoline
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Momentary Increased Steering Effort
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI…
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010122Service Bulletin - A false pulse detection by the EVAP leak check module (ELCM) pressure sensor, triggered by a specified value due to a near full fuel level. The PCM determines an abnormality and stores the DTC.
- 11009202Service Bulletin - A false pulse detection by the EVAP leak check module (ELCM) pressure sensor, triggered by a specified value due to a near full fuel level. The PCM determines an abnormality and stores the DTC.
- 11009108Owner Notification Letter - During manufacturing, certain engine blocks may have had the mounting surface of the crankshaft position sensor improperly machined. This may lead to a misfire under certain conditions, the Malfunction Indicator Lamp (MIL) illuminating or, potentially, damaging the catalytic converter.
- 11006536Owner Notification Letter - Your vehicle may be equipped with an improperly functioning on-board emission-related diagnostic system that violates California and Federal standards and regulations. While transitioning from hybrid mode (engine on) to EV mode, a software programming error results in the PGM-FI ECU resetting and inappropriately erasing stored memory data in the PGM-FI ECU. In some cases, the Malfunction Indicator Lamp (MIL) may be set as a result.
- 11005730Service Bulletin - While driving at highway speeds, customers may find that the steering wheel does not automatically return to center.
- 11000150Owner Notification Letter - A software programming error may cause miscommunication between the main and sub-CPU systems. As a result, the main Central Processing Unit (CPU) determines this as an Integrated Control Module (ICM) failure, which prevents the grille from properly closing when the vehicle is turned off. This results in the Malfunction Indicator Lamp (MIL) illuminating and DTC P060A being set.
- 11000140Service Bulletin - Some customers may experience the MIL (malfunction indicator lamp) illuminating when rapidly decelerating from a high vehicle speed due to fluid aeration occurring in the e-CVT under high-g rapid deceleration.
- 10253307Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Accord FHEVs & CR-V FHEVs with a customer complaint of the Emissions System Warning Malfunction Indicator Light (MIL) on with DTC P2101 (Throttle Actuator "A" Control Motor Circuit Range/Performance) stored. Customer may experience the vehicle going into limp home mode. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10247625Techline - If you have a customer with a CR-V Hybrid/Accord Hybrid with DTC P0700 (Transmission Control System MIL Request) and check engine light is illuminated), they may notice a slight vibration (misfire) from the engine.
- 10244196Service Bulletin - Affected vehicles may be equipped with an incorrectly machined engine block at the crankshaft position sensor (CKP) mounting location. Vehicles may experience a no start condition, low speed rough idle, engine RPM hunting, or have the following DTCs set: P0017 (Camshaft Position (CMP) Sensor B and Crankshaft Position (CKP) Sensor Correlation) and P0339 (Crankshaft Position (CKP) Sensor Circuit Intermittent Interruption). This condition may affect a vehicles compliance with California and Federal emissions standards and regulations.
- 10243741Service Bulletin - Some customers may experience the MIL (malfunction indicator lamp) illuminating when rapidly decelerating from a high vehicle speed due to fluid aeration occurring in the e-CVT under high-g rapid deceleration.
- 10239704Service Bulletin - Affected vehicles may be equipped with an incorrectly machined engine block at the crankshaft position sensor (CKP) mounting location. Vehicles may experience a no start condition, low speed rough idle, engine RPM hunting, or have the following DTCs set: P0017 (Camshaft Position (CMP) Sensor B and Crankshaft Position (CKP) Sensor Correlation) and P0339 (Crankshaft Position (CKP) Sensor Circuit Intermittent Interruption). This condition may affect a vehicles compliance with California and Federal emissions standards and regulations.
- 10239702Dealer Message - Affected vehicles may be equipped with an incorrectly machined engine block at the crankshaft position sensor (CKP) mounting location. Improper manufacturing of the engine block at this location may prevent accurate CKP measurements leading to misfire and potential catalyst deterioration. This condition may affect a vehicles compliance with California and Federal emissions standards and regulations.
- 10236570Dealer Message - American Honda is announcing a stop sale and emissions recall for certain 2023 Accord Hybrid and CR-V Hybrid vehicles. When the vehicle transitions from hybrid mode (engine on) to EV mode the FI-ECU may reset due to a software programming error and results in stored memory data in the PGM-FI ECU being inappropriately erased.
- 10236569Service Bulletin - While transitioning from Hybrid mode (engine on) to EV mode, the PGM-FI ECU adjusts the crank position for best location of engine start. A software programming error during this transition results in the PGM-FI ECU resetting and inappropriately erasing stored memory data in the PGM-FI ECU. In some cases, the Malfunction Indicator Lamp (MIL) may be set as a result.
- 10234578Product Update - A software programming error may cause miscommunication between the main and sub-CPU systems. As a result, the main Central Processing Unit (CPU) determines this as an Integrated Control Module (ICM) failure, which prevents the grille from properly closing when the vehicle is turned off. This results in the Malfunction Indicator Lamp (MIL) illuminating and DTC P060A being set.
- 10232249Service Bulletin - Due to a false detection logic in the multipurpose camera software, the LKAS warning light comes on when driving in reverse.
- 10232247Service Bulletin - A software programming error may cause miscommunication between the main and sub CPU systems. As a result, the main CPU determines this as an ICM failure which prevents the grille from properly closing when the vehicle is turned off.
Every Honda CR-V Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.