2021 Honda CR-V Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2021 Honda CR-V Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2021 Honda CR-V Hybrid. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger…
Risk and remedy
Risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
Risk and remedy
Risk
An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.
Remedy
Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.
Owner complaints
106 complaints5 involved a crash5 injuries
What owners report most
Latest complaints
- Engine
I was recently informed that my request was denied because my vehicle is currently at 160,000 miles, which exceeds the 150,000-mile threshold. However, I would like to clarify the timeline of events regarding this issue: - Prior to reaching my current mileage, I brought my vehicle into the…
I was recently informed that my request was denied because my vehicle is currently at 160,000 miles, which exceeds the 150,000-mile threshold. However, I would like to clarify the timeline of events regarding this issue: - Prior to reaching my current mileage, I brought my vehicle into the dealership for inspection. At that time, the head gasket issue was not identified by the service department, and I was instead advised to replace the fuel injectors. - Seeking a second opinion, an independent mechanic subsequently identified the problem as a failing head gasket. - Following the release of the service bulletin in August 2026, I brought the vehicle back to the dealership in September after noticing driving issues, at which point the dealership confirmed the head gasket failure. Given that I initially brought the vehicle in with symptoms prior to reaching 150,000 miles, I respectfully ask that you re-evaluate my cas
- Engine
I was driving, the check engine light started flashing at me, then the accelerator stopped working. Probably related to active investigation PE25016.
- Vehicle speed control
I was driving my 2021 Honda CR-V hybrid touring at approximately 55 mph on [XXX] near the [XXX] exit. The vehicle had been operating normally. Approximately 115 miles before the incident. I had filled the vehicle with gasoline at BJ's in [XXX]. At approximately 11:50 am on XXX, the malfunction…
I was driving my 2021 Honda CR-V hybrid touring at approximately 55 mph on [XXX] near the [XXX] exit. The vehicle had been operating normally. Approximately 115 miles before the incident. I had filled the vehicle with gasoline at BJ's in [XXX]. At approximately 11:50 am on XXX, the malfunction indicator lamp (check-engine light) began flashing while I was driving at highway speed. At the same time, the vehicle began smoothly losing power and slowing down. There was no shaking or rough running. I immediately pulled over, activated my hazard lights and turned the vehicle off for approximately 8 minutes. After restarting the vehicle, the malfunction indicator lamp was no longer flashing and the vehicle drove normally. I did not notice any other warning lights or dashboard messages during the incident. I am reporting this safety issue because the incident appears similar to the intermittent loss-of-motive power condition described in NHTSA Preliminary Evaluation PE25016 involving Honda CR-V Hybrid vehicles. I understand that PE25016 is an investigation and that I am not asserting that my vehicle has the condition being investigated.There was no crash, fire,injury or fatality associated with this incident.I would like this incident documented as a safety complaint because the vehicle temporarily lost motive power while traveling at highway speed. The fact that the warning light disappeared and vehicle returned to normal operation after being turned off and restarted makes the problem particularily important to document and diagnose. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train · Vehicle speed control
August 13, 2026- Driver was traveling on Route 30 West approaching the Reeceville Exit. Driver attempted to pass a tractor trailer. As car accelerated to pass tractor trail, engine light flashed and car lost the ability to accelerate. As driver lost ability to power the car, he allowed truck to…
August 13, 2026- Driver was traveling on Route 30 West approaching the Reeceville Exit. Driver attempted to pass a tractor trailer. As car accelerated to pass tractor trail, engine light flashed and car lost the ability to accelerate. As driver lost ability to power the car, he allowed truck to pass him and then coasted into right lane and eventually off to the side of the highway. Car had a half tank of gas at the time of incident. Safety of driver at risk as car was traveling approx. 61 mph in order to pass another vehicle. Suddenly, power lost in car as car was passing truck and driver had to maneuver car from passing lane into right lane and eventually come to a stop on side of road. Honda was contacted since this occured before. It was taken in on Monday August 17th.
- Engine · Fuel/propulsion system
2021 CR-V Hybrid, approximately 103,000 miles. Multiple incidents of loss of propulsion at highway speed with engine shaking and a flashing MIL. Cycling the ignition restores normal operation, and the codes disappear. I have had it scanned, and no errors show up. Spark plugs and ignition coils…
2021 CR-V Hybrid, approximately 103,000 miles. Multiple incidents of loss of propulsion at highway speed with engine shaking and a flashing MIL. Cycling the ignition restores normal operation, and the codes disappear. I have had it scanned, and no errors show up. Spark plugs and ignition coils have been replaced. The vehicle has also displayed an engine high-temperature/reduce-acceleration warning. This can be in relation to NHTSA Preliminary Evaluation PE25016 that has been documented by other owners.
- Engine · Forward collision avoidance › Automatic emergency braking · Power train
I am a senior citizen who bought a brand new 2021 Honda CRV hybrid in 2022. I used the vehicle mainly for driving around town in city driving. I ensured that my vehicle received all the necessary scheduled maintenance at either the dealership I bought the vehicle,(Pacific Honda, [XXX];phone [XXX])…
I am a senior citizen who bought a brand new 2021 Honda CRV hybrid in 2022. I used the vehicle mainly for driving around town in city driving. I ensured that my vehicle received all the necessary scheduled maintenance at either the dealership I bought the vehicle,(Pacific Honda, [XXX];phone [XXX]) or a certified Honda dealership. I have complete maintenance records at the Honda dealership for the entire life onf the vehicle. In early XXX I received a warning light on my dash concerning the engine and immediately took the vehicle into the Honda dealership to have it looked at. I was told I had a blown headgasket and the repairs would be approximately $7,000.00 dollars. The mechanic then told me that this was a common problem with this vehicle due to the engine Honda put in the car. The mechanic advised me to contactHonda to see if they would assist me with the cost due to the fact that this was a manufacturing problem and I did nothing to cause the issue and there is nothing I could have done differently to have avoided this issue. I called and Honda told me there was nothing they could do for me since the car was out of warranty. I bought the vehicle in August of 2021 and repair was done XXX. I was treated very poorly at the Honda dealership and lost trust in their tech team. On XXX I received another warning light on my dash. I took my vehicle to Mossy Honda in [XXX] to have it looked at due to the fact I did not trust Pacific Honda. They did a multi point inspection and told me that my Rear differential was bad and had to be replaced for approximately $5,500.00 dollars. I had the work done. When I picked up the vehicle after the repair the tech told me that the Rear differential was completely bad and that there were metal flakes throughout the Rear Differential. He told me that if I had not brought it in when I did the car could have had a catastrophic lockup or seizure! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Fuel/propulsion system · Power train
Manufacturer Dealer Diagnostic confirmed that Head Gasket is leaking on cylinder 1 and that this is a known issue. Vehicle just 3 months and barely 2000 miles out of new car warranty. Manufacturer fails to cover repair at 100% Power Loss while driving on the freeway on 2 separate occasions. Engine…
Manufacturer Dealer Diagnostic confirmed that Head Gasket is leaking on cylinder 1 and that this is a known issue. Vehicle just 3 months and barely 2000 miles out of new car warranty. Manufacturer fails to cover repair at 100% Power Loss while driving on the freeway on 2 separate occasions. Engine did not provide power in response to accelerator pedal, car slows down w/o control. Incident 1 traveling 65 mph Hwy [XXX] in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train
The vehicle experienced a premature failure of the head gasket; it was blown at 130,000 miles. I was close to home when I received a dash alert stating not to accelerate as the engine was nearing a critically high temperature. If I had not been able to get home so quickly, my safety may have been…
The vehicle experienced a premature failure of the head gasket; it was blown at 130,000 miles. I was close to home when I received a dash alert stating not to accelerate as the engine was nearing a critically high temperature. If I had not been able to get home so quickly, my safety may have been compromised as my car could have overheated forcing me to pull over on the shoulder of a busy bridge. My local dealership inspected the vehicle and has quoted me nearly $4,500 for the repair, despite it appearing as this is a known issue with this particular engine.
- Unknown or other · Visibility/wiper
Brittle / torn top black windshield seal gasket tendency to fog / moisture / rain/water penetration inside the car . Also decolorize all black plastic side panels
- Forward collision avoidance › Automatic emergency braking · Service brakes
While traveling northwest at 37 mph, the automatic brake system engaged jolting the driver. The camera shows no objects in front of but there were two vehicles traveling southeast in the opposite lane prior to the brakes applying. There were shadows from trees. If there was a vehicle behind, and…
While traveling northwest at 37 mph, the automatic brake system engaged jolting the driver. The camera shows no objects in front of but there were two vehicles traveling southeast in the opposite lane prior to the brakes applying. There were shadows from trees. If there was a vehicle behind, and the driver did not react fast enough, this would have been a rearend collision. This is the third time that the automatic brake system engaged for no reason since we have owned this vehicle (Dec 2021) and each time it has been reported to the NTSB. In the past two cases, there were no vehicles or shadows from trees, since we were in the desert. The previous two times, the vehicle was inspected by the dealership with no defect noted (under warranty). There were no dashboard warning notices indicating an issue. The vehicle will be resubmitted to a dealership for inspection for this third incident (not under warranty).
- Engine
Traveling on 4 lane highway at 65 mph on slight upgrade-check engine light started flashing and vehicle started to shudder slightly and went into "limp" mode I think. Started to slow down with NO power. Turned on emergency flashers and was able to pull over without incident, although it was close…
Traveling on 4 lane highway at 65 mph on slight upgrade-check engine light started flashing and vehicle started to shudder slightly and went into "limp" mode I think. Started to slow down with NO power. Turned on emergency flashers and was able to pull over without incident, although it was close to causing an accident with a tractor trailer. I shut the vehicle down and after 10 minutes, started it again> I was able to drive home another 45 miles without incident. This happened a week ago and so far it hasn't happened again.
- Engine · Fuel/propulsion system · Vehicle speed control
The issue occurs seemingly randomly about once a month when driving on the highway. All of the sudden the car starts de-accelerating. Even if you push the gas pedal all the way down it doesn’t go. It just goes slower and slower and thank goodness I’ve been able to pull over every time. Once I shutdown the car completely and turn back on then I have power again.
- Engine
When I accelerate up a hill at speed I lose power of the car. Once I pull over and turn the car off and wait a few minutes, the car starts up and drives fine. I have taken it in to be fixed and one time they changed spark plugs and a head gasket and then about 8 months later it did the same thing.…
When I accelerate up a hill at speed I lose power of the car. Once I pull over and turn the car off and wait a few minutes, the car starts up and drives fine. I have taken it in to be fixed and one time they changed spark plugs and a head gasket and then about 8 months later it did the same thing. I took it in to be checked out and they cannot find anything wrong with it. I have searched online and have found out there are other people having the same issue with this model (2021 CRV hybrid). I've only owned the car for 4 years and love Honda's and have owned one most of my life so this is disappointing.
- Steering
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. Additionally, the contact stated that the failure had occurred several times. The vehicle was taken to the…
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. Additionally, the contact stated that the failure had occurred several times. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,500.
- Engine · Fuel/propulsion system
Been dealing with an intermittent flashing engine light issue for the past 1.5 to 2 years. We bought this car brand new in 2021 and the first time this happened the car was barely 3 years old. Whenever this issue occurs, the check engine light would flash and the car would lose engine power…
Been dealing with an intermittent flashing engine light issue for the past 1.5 to 2 years. We bought this car brand new in 2021 and the first time this happened the car was barely 3 years old. Whenever this issue occurs, the check engine light would flash and the car would lose engine power (pressing down on the accelerator does nothing). Once stopped, we can hear loud knocking noises from the engine. Usually turning the car off and then back on resets the behavior and the car operates normally. However, this is a very dangerous issue as it sometimes happen on the highway. It took us almost 2 years to successfully pull the error codes because, for reasons we can't understand, Honda designed this error code to clear itself after 3 uneventful drive cycles (as told to us by two separate dealers). We took the car to the various shops multiple time and they were never able to reproduce or diagnose the issue. Finally we were able to get the codes pulled at an O'Reilly's right after it happened, and the codes they found were: - Cylinder 1 misfire - Cylinder 2 misfire - Random misfires We took it to a dealer afterward and they ran a fuel/air ratio test and said everything looked fine; then they examined the fuel valves and noticed they were all overly tight. They believed that was the root cause and adjusted them to spec; we had to pay $1000 for the adjustment because for some reason this was considered a "maintenance item" even though we have never touched the fuel valves and the car was not due for this particular maintenance item until 100K miles, so I don't understand why this shouldn't be covered under warranty. In any case, it turned out the fuel valve adjustments didn't fix the issue and it happened again, so the car's back in the dealership now. I found a bunch of similar complaints pertaining to this vehicle model, and it really deserves more. attention.
- Engine
My 2021 Honda CR-V Hybrid has experienced three identical and dangerous incidents over a one month period beginning around 60,000 miles. Each time, while driving at highway speeds (60-70 mph) climbing hills or grades, the vehicle suddenly loses all acceleration power accompanied by a rapidly…
My 2021 Honda CR-V Hybrid has experienced three identical and dangerous incidents over a one month period beginning around 60,000 miles. Each time, while driving at highway speeds (60-70 mph) climbing hills or grades, the vehicle suddenly loses all acceleration power accompanied by a rapidly flashing check engine light. This creates an extremely hazardous situation as the vehicle cannot maintain highway speeds with fast-moving traffic approaching from behind, forcing emergency stops on busy highway shoulders where rear-end collisions become a serious risk. After each incident, turning off the vehicle and waiting 10+ minutes allows normal operation to resume, with the flashing check engine light disappearing. The malfunction involves the engine ignition system, specifically cylinder 4 misfiring as confirmed by diagnostic trouble code P0304 that I captured during the most recent incident. The suspected failing components include the ignition coil, spark plug, or fuel injector for cylinder 4. What makes this particularly dangerous is the complete unpredictability - no warning symptoms appear before each incident, and the failure occurs suddenly under specific conditions that are common in highway driving. Despite three documented occurrences, two separate Honda dealerships have been unable to reproduce the issue or confirm the problem. Both claim they find "no stored codes" even though I have evidence of the P0304 code. The codes appear to be cleared after turning the vehicle off and on. The intermittent nature and specific conditions required (sustained highway speeds while climbing grades) prevent typical shop diagnosis, yet this appears to be a widespread pattern affecting multiple 2021 CR-V Hybrids based on similar owner reports online. The recurring nature combined with the inability of dealers to address the root cause, creates an ongoing safety hazard. The vehicle remains available for inspection.
- Engine · Fuel/propulsion system
Engine overheating in short trips with full coolant and oil. My car is 4 years old and after years of mysteriously going into limp mode and no help from the dealer, I believe it has a bad head gasket. this started when the car was 3 years old.
- Engine · Fuel/propulsion system · Power train
I own a 2021 Honda CR-V Touring hybrid and have had 2 incidents of what I have learned is called sudden unintentional acceleration (SUA). I bought the car new and took possession of it in the spring of 2021. The first incident occurred Nov 14, 2023 when I was parking at a restaurant. I was slowly…
I own a 2021 Honda CR-V Touring hybrid and have had 2 incidents of what I have learned is called sudden unintentional acceleration (SUA). I bought the car new and took possession of it in the spring of 2021. The first incident occurred Nov 14, 2023 when I was parking at a restaurant. I was slowly pulling forward into a parking spot where there were unattended cars on either side of me as well as in front of me. Suddenly, without warning, I was surging with full force into the minivan parked ahead of me as well as the front end of the car parked next to it. I slammed on the brake but not before I had pushed the minvan several feet forward. I did not know how this happened but, even though I knew that I had not stepped on the gas pedal nor had something interfered with it, I assumed that I must have done something to cause this accident. Thousands of dollars of damage was done to my car as well as the other two vehicles that were struck. The second incident was June 11, 2025. I was slowly advancing forward into a hotel parking space. There was a curb at the end of the space with some landscaping behind that. The landscaping had an uphill incline with some large evergreens about 8-10 feet from the curb. Once again, the car suddenly surged forward, jumping the curb, and accelerating into the evergreens. I slammed on the brake, feeling like I was putting my foot through the floor. This was an exact repeat of the previous incident and I am absolutely certain that I did nothing to cause this acceleration to occur. I was able to back out of the evergreens and my car does not appear to be damaged. Airbags were not deployed in either incident. I went on-line and there are numerous reports of similar incidents among CR-v owners but I do not see any recalls or actions taken by Honda on this problem. I intend to take the car to the Honda dealer in the next week. I fear the next incident may result in injury or death.
- Steering
Sometime at about 47 miles I began noticing a “stickiness” in the steering. It feels hard to turn either direction and requires effort. Then suddenly it turns almost to the point of overcorrection. It also makes a creaking and popping sound. It seems to be getting worse and I’m now at 53k miles.…
Sometime at about 47 miles I began noticing a “stickiness” in the steering. It feels hard to turn either direction and requires effort. Then suddenly it turns almost to the point of overcorrection. It also makes a creaking and popping sound. It seems to be getting worse and I’m now at 53k miles. The amount of time the steering feels stuck is longer and more frequent. I see this is a common complaint and a recall for other year models but not the 2021 in spite of there being plenty of complaints about the exact same issue. Clearly something is wrong with the whole lot of CRVs manufactured with whatever this defective part is. I have no choice but to repair but shouldn’t I expect to have a car made with functioning parts?
- Unknown or other
UNKNOWN. On 4/13/25 morning, I was with my wife driving towards a park and our car decelerated suddenly from 37 miles to 20 miles and then slowed down. Luckily no driver behind us was close otherwise the car would have crashed. We pulled over to the side of the road and shut off the engine.…
UNKNOWN. On 4/13/25 morning, I was with my wife driving towards a park and our car decelerated suddenly from 37 miles to 20 miles and then slowed down. Luckily no driver behind us was close otherwise the car would have crashed. We pulled over to the side of the road and shut off the engine. Restarted and the car seemed to run normal. The dealer who sold this car checked on 4/16/25 and they could not find any problem and asked to bring back if it happens again. We are totally speechless and don't know what to do next.
- Electrical system · Engine
1st incident all failure lights went on while driving on HWy 137 which os a 2 lane hoghway. 2nd i cidenr -All engine failure lights went on and lost power on the fast lane while driving on 15 freeway. Had to be towed hime both times and sat in an unsafe zone while tow truck arrived.
- Steering
The steering is sticky at highway speeds like something is wrong with the steering input. The steering doesn't react then all of a sudden the steering wheel releases and over compensates requiring a quick opposite steering input. Difficult to drive on the highway. A real safety issue.
- Vehicle speed control
My 2021 Honda CRV has been at freeway speeds, all of a sudden starts flashing my engine light, acceleration quits working... and I have to try to navigate off the highway as my car is slowing down to turn the car off. This has happened SIX times. Once I turn the car off and then turn it back on, it…
My 2021 Honda CRV has been at freeway speeds, all of a sudden starts flashing my engine light, acceleration quits working... and I have to try to navigate off the highway as my car is slowing down to turn the car off. This has happened SIX times. Once I turn the car off and then turn it back on, it resets. It's not logging an error code so the dealership can't figure out what is wrong. I have recorded it happening on my phone several times, as requested, and shared with the dealership. I also made Honda Corporate aware and was given a case number a year ago and have contacted them SEVERAL times and they continue to say they are reviewing it, but no action has been taken. It's terrifying. I have so much anxiety driving my car and can't believe I haven't been hit or killed at this point. I also found several other people with the exact same make, model and year doing the exact same thing and Honda has done nothing. No recalls, nothing. They have been aware of this for over a year and are not reacting. I'm at a loss what to do. The dealership admitted this is a serious safety issue, but said they can't fix something they can't figure out. Unbelievable! Also, I do have video recordings on my phone of this happening and shared them with the dealership and with Honda Corporate Customer Service. I don't know how to upload them here, but happy to share them.
- Engine
On the FREEWAY. The engine-icon lit up on the dash screen. Shortly after, I realized that the car was slowing down. Pushed on gas pedal and nothing happened. Started going slower and slower. Put on the emergency flashers, changed lanes to the far right and managed to coast it to a spot with a…
On the FREEWAY. The engine-icon lit up on the dash screen. Shortly after, I realized that the car was slowing down. Pushed on gas pedal and nothing happened. Started going slower and slower. Put on the emergency flashers, changed lanes to the far right and managed to coast it to a spot with a shoulder large enough to get me 100% on the shoulder. Turned off the power button and sat there for about 3-5 minutes. Turned the car back on and it was fine the rest of the way to my destination. Has not happened since. It was VERY scary! Called the dealership the next morning. Took it in at their request. There were no "codes" that came up and they had no idea why it happened. No resolution.
- Unknown or other
This car has a recall on it since Jan. 2024 for a battery harness cable. I have tried numerous times to get the recall done and each time, the dealer has not had the part. The dealer is also saying that I need to bring the car in first to inspect it before they will order the part from Honda of…
This car has a recall on it since Jan. 2024 for a battery harness cable. I have tried numerous times to get the recall done and each time, the dealer has not had the part. The dealer is also saying that I need to bring the car in first to inspect it before they will order the part from Honda of North America. I called Honda of North America and they say that is not true. That they just need to replace the part and I do not need to bring the car in for inspection. I am not sure what to do at this point. Honda just sent me another notice saying I need to do the recall. But my local dealer says they don't have the part and won't order it for me. Is anyone paying attention to this problem? Other people are saying that Honda is making them pay for service in order to do the recall.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Motive Power
The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles. These incidents are alleged to occur without warning at highway…
The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles. These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before the loss of motive power occurs. Motive power can be restored by turning the ignition off and back on. However, this action also clears the check engine light and any fault codes that were set. The fault’s intermittent nature, combined with the lack of fault codes, often results in many visits to repair facilities yielding no repairs. Honda indicated it was unaware of any related complaint or repair trends. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the alleged fault and to fully assess the possible safety consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. …
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011790Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 CR-V FHEVs with a customer complaint of an oil leak coming from the transmission/differential oil seal. The leak may also be found during normal service or an oil change. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010678Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010553Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 CR-V FHEVs with a customer complaint of an oil leak coming from the transmission/differential oil seal. The leak may also be found during normal service or an oil change. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010118Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 CR-V FHEVs with a customer complaint of an oil leak coming from the transmission/differential oil seal. The leak may also be found during normal service or an oil change. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010112Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009200Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009169Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 CR-V FHEVs with a customer complaint of an oil leak coming from the transmission/differential oil seal. The leak may also be found during normal service or an oil change. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009168Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11008039Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007891Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007888Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 CR-V FHEVs with a customer complaint of an oil leak coming from the transmission/differential oil seal. The leak may also be found during normal service or an oil change. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007648Service Bulletin - Steering effort complaint while driving at moderate or highway speeds, with a possible complaint of a clicking noise at slow speeds while turning, and no MIL illuminated, or DTC stored.
- 11006815Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006807Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006533Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006532Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 CR-V FHEVs with a customer complaint of an oil leak coming from the transmission/differential oil seal. The leak may also be found during normal service or an oil change. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11005519Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10233670Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10232967Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10232246Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10231829Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10230593Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.
- 10229680Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.
- 10228194Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10227233Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10226215Owner Notification Letter - Warranty Booklet Emission Warranty Parts List Missing Parts Label Our records indicate that a Safety Recall has not been completed on this vehicle (Vehicle Identification Number XXXXXXXXXXXXXXXXX). On some 2021 Accord Hybrids and 2021 CR-V Hybrids, the Parking Pawl Control Module and Parking Pawl Actuator warranty terms information is missing from the Federal and California Emission Warranties Parts List page within the Warranty Information Booklet.
- 10226207Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10225474"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously"
- 10222812Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.
- 10211075Service bulletin - There is a rattling coming from the front of the vehicle. The rubber damper cap(s) are faulty.
- 10203827Owner Notification Letter - On some 2021 Accord Hybrids and 2021 CR-V Hybrids, the Parking Pawl Control Module and Parking Pawl Actuator warranty terms information is missing from the Federal and California Emission Warranties Parts List page within the Warranty Information Booklet.
- 10202317Service Bulletin - The Parking Pawl Control Module and Parking Pawl Actuator warranty terms label needs to be applied to the Federal and California Emission Warranties Parts List page within the Warranty Information Booklet.
- 10202262Dealer Message - Noticing Oil residue on A/C Discharge Hose and Suction Hose? Read This! Please make note of the "ServiceNews article A21090A- Oil Residue on the A/C Discharge Hose and Suction Hose?"
- 10202260Dealer Message - The Parking Pawl system is programmed to illuminate the MIL upon failure. The parts are required to be covered by the emission warranty. The related parts were not listed in the Warranty Booklet.
- 10202257Service Bulletin - The Parking Pawl Control Module and Parking Pawl Actuator warranty terms label needs to be applied to the Federal and California Emission Warranties Parts List page within the Warranty Information Booklet.
Every Honda CR-V Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.