2020 Honda HR-V
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › HR-V › 2020
These records cover every 2020 Honda HR-V. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2020 Honda HR-V. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger…
Risk and remedy
Risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear…
Risk and remedy
Risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Owner complaints
86 complaints8 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system · Steering
Honda HR-V uses a battery current and voltage sensor (part of the Battery Management System) attached to the negative battery terminal to monitor electrical flow and optimize fuel efficiency. It helps determine alternator output. If the voltage sensor degrades or fails, the vehicle's electrical…
Honda HR-V uses a battery current and voltage sensor (part of the Battery Management System) attached to the negative battery terminal to monitor electrical flow and optimize fuel efficiency. It helps determine alternator output. If the voltage sensor degrades or fails, the vehicle's electrical system voltage may be too low to operate the electric power steering. If this happens, the steering wheel suddenly becomes very difficult to turn. It may result in loss of control of the vehicle. Luckily this happened at low speed. There are no codes or warning lights. Repair shops have been unable to diagnose it correctly and want to replace unrelated parts. A Honda dealer refused to look at it because they did not believe the driver's claim of an issue.
- Power train
The CVT is defective and failed while driving, causing immediate loss of motive power. This has been diagnosed and confirmed by the dealer. Honda has a voluntary extended warranty in place for this exact issue for certain VIN's, but because this particular VIN was assembled at a location where less…
The CVT is defective and failed while driving, causing immediate loss of motive power. This has been diagnosed and confirmed by the dealer. Honda has a voluntary extended warranty in place for this exact issue for certain VIN's, but because this particular VIN was assembled at a location where less VIN's were assembled with the faulty CTV it is not covered. This should be a mandatory safety recall as losing motive power while driving can easily cause an accident. There were no warning signs, just a loud sound and immediate loss of motive power while driving. For us this happened in a busy intersection, but could easily have happened on the highway causing a serious safety hazard. Honda is not denying that the CVT is defective, but this particular VIN is not covered in the extended warranty due to the location the vehicle was assembled.
- Air bags
The contact owns a 2020 Honda HR-V. The contact stated that while entering the vehicle, there was abnormal white smoke inside the cabin of the vehicle, and the contact stated that a white cakey substance was in the smoke, which the contact inhaled. The vehicle was taken to a dealer to be diagnosed…
The contact owns a 2020 Honda HR-V. The contact stated that while entering the vehicle, there was abnormal white smoke inside the cabin of the vehicle, and the contact stated that a white cakey substance was in the smoke, which the contact inhaled. The vehicle was taken to a dealer to be diagnosed; however, the failure could not be duplicated. The contact was concerned that the air bag might deploy unintendedly. The manufacturer was notified of the failure. The failure mileage was 53,000.
- Power train
While on the highway vehicles warning light illuminated and the vehicle immediately slowed down and would not go over 20 miles per hour. Prior to the warning lights illuminating there were no warning lights already illuminated and no drivability issues. You could hear a griding noise when driving…
While on the highway vehicles warning light illuminated and the vehicle immediately slowed down and would not go over 20 miles per hour. Prior to the warning lights illuminating there were no warning lights already illuminated and no drivability issues. You could hear a griding noise when driving at low speeds and the vehicle would not go above 20 miles per hour. Ended up pulling over and towing the vehicle to the dealership. The dealership mentioned after diagnosis the transmission internally failed and needed to be replaced. They did find metal debris from the transmission belt when draining the fluid and found the fluid to be clean. Found the TSB - Warranty extension from NHSTA website showing all 2016-2020 model year Honda HR-V's with 2WD and AWD included in this warranty extension but when reaching out to Honda Customer Service they denied the warranty extension and called it a goodwill denial and were careful to not mention the warranty extension submitted to NHTSA. The cost would be over $10,000 to replace the transmission with a remanufactured one quote by the dealership. The TSB - Warranty Extension number is 21-047.
- Fuel/propulsion system
AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety…
AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. •September 2025: Catastrophic engine stall occurred at highway speeds. •June 12, 2026: Second catastrophic engine stall occurred at highway speeds. Critical Update: Following these severe stalling events, I presented the vehicle to franchised dealer Zeigler Honda. The dealership service department engaged in fraudulent diagnostic practices to evade liability. They falsely claimed the stalling was due to "bad gas," refused to perform a secondary repair, and released a hazardous vehicle back onto public roads. Due to the immediate threat to public safety, I brought the vehicle to a certified independent mechanic. Upon replacement of the system, a component breakdown revealed that the recall part installed in January 2025 was actually an identical, low-density defective legacy component subject to the original recall. The independent mechanic's invoice factually confirms a total mechanical failure of this fuel pump component [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.]. The system breakdown confirms the plastic impeller deformed and jammed, completely disproving Zeigler Honda's fabricated "bad gas" diagnosis [Honda’s official recall documentation states that the low-pressure fuel pump fails because the plastic impeller absorbs fuel, deforms, and jams against the pump housing, causing the vehicle to stall.]. Regulatory Request: I request that the Office of Defects Investigation (ODI) audit this dealership immediately. Zeigler Honda is actively falsifying safety diagnoses to cover up the defective fuel pump
- Electrical system · Forward collision avoidance › Warnings · Lane departure › Assist
LKAS lights all came on and ACC warnings. Brake system and auto high beams. Mechanic seems to think it’s the camera, car only has 84,000 miles on it and very well taken care of. This seems to be a big common issue with a lot of HRVs and it’s expensive to fix.
- Electrical system
Instrument Cluster Failure Complaint – 2020 Honda HR-V VIN [XXX] I am reporting an intermittent instrument cluster failure affecting a 2020 Honda HR-V. The digital display that contains the fuel gauge, odometer, and mileage information intermittently becomes heavily pixelated or goes completely…
Instrument Cluster Failure Complaint – 2020 Honda HR-V VIN [XXX] I am reporting an intermittent instrument cluster failure affecting a 2020 Honda HR-V. The digital display that contains the fuel gauge, odometer, and mileage information intermittently becomes heavily pixelated or goes completely blank. I have been dealing with this issue for over a year. The car has 83K + miles. The problem occurs most often during cold weather but has also occurred during warmer temperatures. More rececntly it is happening daily. The display begins functioning again after the vehicle has warmed up, although the failure remains intermittent and unpredictable. Because the display fails without warning, the driver cannot reliably determine the vehicle's fuel level or view odometer and trip information while operating the vehicle. This creates unnecessary distraction and could present a safety concern, particularly during longer trips or in unfamiliar areas where accurate fuel level information is important. After researching this issue, I found numerous reports from other Honda HR-V owners describing nearly identical symptoms involving the instrument cluster on vehicles of the same generation. The consistency of these reports suggests that this may not be an isolated incident but rather a common manufacturing defect. I respectfully request that this matter be investigated to determine whether the instrument cluster failure is widespread enough to warrant corrective action, including the possibility of a Technical Service Bulletin or safety recall. Thank you for your consideration of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
On 3/15/26 the CVT transmission on my 2020 HRV EX-L failed while driving on I-95 near Fairfield, CT. My dashboard lit up like a Christmas tree and the car decelerated and would not go past 20 miles per hour. My safety was put at risk because this happened suddenly doing 60 mph highway. There was…
On 3/15/26 the CVT transmission on my 2020 HRV EX-L failed while driving on I-95 near Fairfield, CT. My dashboard lit up like a Christmas tree and the car decelerated and would not go past 20 miles per hour. My safety was put at risk because this happened suddenly doing 60 mph highway. There was no indication of an issue with the transmission when I visited the Honda Service center on Friday, 3/13 to repair a lose panel. They saw no issues. There were two Service Bulletins 21-046 dated 4/27/21 and o6/1/21, respectively that listed certain HRV VIN numbers that had the warranty extended to cover the full replacement cost of the CVT transmission. My VIN is not included. Many of the steps taken by the dealer to determine the transmission failure came from those service bulletins. I would like the NHTSA to look into this issue and contact Honda in order to extend the warranty in order to have the full replacement cost of the transmission covered.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Lane departure › Warning
The whole radar that controls collision mitigation, steering, lane departure, etc. quit working. The car is only a few years old. All these lights go off in the car often times causing the car not to work properly. When we went to the dealership, the maintenance man said that this is a common issue…
The whole radar that controls collision mitigation, steering, lane departure, etc. quit working. The car is only a few years old. All these lights go off in the car often times causing the car not to work properly. When we went to the dealership, the maintenance man said that this is a common issue due to the fact that they put the radar system in a location that gets overheated. We filed a claim, but they only will pay for a small portion of it to be repaired. Many of these cars have the same issue.
- Power train
•What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission failed and yes it’s available upon request. •How was your safety or the safety of others put at risk? My car stop in the middle of the street. No warning or anything.…
•What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission failed and yes it’s available upon request. •How was your safety or the safety of others put at risk? My car stop in the middle of the street. No warning or anything. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacturer •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happened on 03-09-26. L
- Power train
The contact owns a 2020 Honda HR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle bucked, and several warning lights illuminated. The vehicle was taken to…
The contact owns a 2020 Honda HR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle bucked, and several warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with CVT failure. The contact was informed that the CVT needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 122,700.
- Unknown or other
2020 Honda HR-V — OBD Monitors Fail to Reset After Battery Replacement. Dealer Refused Help. Cannot Pass MA State Inspection. Following a routine battery replacement, my 2020 Honda HR-V OBD monitors will not reset, making it impossible to pass Massachusetts state inspection. I have followed Honda’s…
2020 Honda HR-V — OBD Monitors Fail to Reset After Battery Replacement. Dealer Refused Help. Cannot Pass MA State Inspection. Following a routine battery replacement, my 2020 Honda HR-V OBD monitors will not reset, making it impossible to pass Massachusetts state inspection. I have followed Honda’s recommended drive cycle exactly — driven 562 miles, completed 142 warm-up cycles — and the system still shows “not ready.” I have made multiple trips to inspection stations, waited in long lines each time, and been turned away every single time. I have lost significant time, wasted fuel, and face real risk of registration penalties — for a car that runs perfectly. When I contacted Honda of Newton Corner — my exclusive service dealership — they told me they could not help me. No escalation. No fix. No support. I am not a mechanic. I am a customer who followed every instruction, trusted the brand, trusted the dealer, and has been left completely alone to deal with this! This is a safety concern. If Honda’s OBD system cannot confirm its own monitors are functioning after 562 miles and 142 cycles, there is no assurance the vehicle’s emissions and safety systems are working properly. This issue is not isolated — multiple HR-V owners across 2019–2022 model years report identical problems. Honda has issued no software fix and no dealer protocol to resolve it. I am requesting NHTSA investigate Honda’s OBD monitor reset failure across HR-V models and require Honda to issue a remedy — including dealer-authorized in-shop resets and a software update. Honda created this problem and has abandoned its customers entirely.I should not have to choose between driving an uninspected vehicle and being stranded. This is a defect in Honda’s drive cycle reset logic. Honda needs to issue a software update and instruct dealers to perform monitor resets!A dealership that exclusively services your vehicle should have all the necessary tools and the obligation to help. Deeply disappointed.
- Electrical system · Engine · Power train
While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and…
While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and unable to move out of the roadway, increasing the risk of a rear-end collision or other crash. The vehicle was towed to a dealership for inspection. The dealer diagnosed a failed Powertrain Control Module (PCM). The diagnosis indicated no spark and that the ignition coils were not receiving signal, although the crank sensor signal was present. The PCM was replaced, and the vehicle started and operated normally after replacement. No additional wiring, fuse, or grounding issues were identified. There were no prior warning lights, dashboard messages, or drivability symptoms before the failure occurred. The failure happened unexpectedly at approximately 52,889 miles. The replaced PCM is available through the servicing dealership if inspection is requested.
- Electrical system · Wheels
I have a 2020 Honda HRV and the gas gauge flickers on and off. I have overheard technicians say this is a common problem with the HRV. The dealer wants to charge 177 to hook it up on the computer to diagnose the HRV. This HRV has only 20,000 miles on it. It has struts that are going bad and this HRV has had all the services done. My wife drives it 2.6 miles a day. I think these issues need to be looked into further.
- Engine
The contact owns a 2020 Honda HR-V. The contact stated that while driving approximately 45 MPH or faster, and while driving uphill, the vehicle suddenly stalled. During the first failure, the message “Emergency – Stop Driving Vehicle” was displayed on the instrument panel. The vehicle was turned…
The contact owns a 2020 Honda HR-V. The contact stated that while driving approximately 45 MPH or faster, and while driving uphill, the vehicle suddenly stalled. During the first failure, the message “Emergency – Stop Driving Vehicle” was displayed on the instrument panel. The vehicle was turned off and restarted, and the message was no longer displayed. The vehicle was then driven to the residence. The vehicle had stalled three times on three separate occasions. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
- Engine · Power train
The HRV is available for inspection upon request. It was taken to local Honda dealer for inspection based on the below: December 2025 - Highway driving slightly over speed limit posting 70mph when a majority of the lights on the dashboard came on (transmission, abs brake, awd, engine light, almost…
The HRV is available for inspection upon request. It was taken to local Honda dealer for inspection based on the below: December 2025 - Highway driving slightly over speed limit posting 70mph when a majority of the lights on the dashboard came on (transmission, abs brake, awd, engine light, almost all lights) and the car immediately lost speed power and had to emergently pull over into safe lane off the highway. RPM revved irradically up to 6000. Tried to accelerate but it would sputter forward and did not want to shift transmission gears. Honda dealer has inspected the care and state that it needs transmission. The tech looked at it and did a magnet test which was positive information for him to tell me that it needed a transmission and AC belt. There is already a safety bulletin on this issue issued in 2021 covering all HRV models 2016-2000. The car has 112k and is 2020. It fits within the guidelines of the bulletin issued by Honda acknowledging that there is an issue with parts and manufacturing. It is bulletin #21-047: [XXX] Honda has stated my vin does not qualify. Online forums discuss that other people have the same problem in which honda corporate has told them the same thing. No notable warning signs. My safety was challenged and at risk when this happened without any warning at all. I was driving in high speed left lane and could have caused a severe accident with the immediate drop of speed by the car automatically. I have always taken great care of Honda cars that I have owned and this should have never happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Forward collision avoidance › Warnings · Lane departure › Assist
Multi purpose camera warnings. All radar lights on and won’t go off
- Unknown or other
I bought this car because of the Honda name and it’s been a disappointment. Not only does my display flicker in and out, my heater has completely gone out. The heater box and connecting wires need to be replaced, which to me is a factory default, but nope it’s coming out of pocket. And beaches of the location it’s going to be expensive. Don’t buy the 2020 HRV
- Fuel/propulsion system
Car has 22,000 miles and has a bad fuel pump causing multiple cylinder misfire and loss of power. There was a recall on others in the same year but not this one giving the year and millage and the fact that it's the same issue as the recalled other units logically it should have been part of the…
Car has 22,000 miles and has a bad fuel pump causing multiple cylinder misfire and loss of power. There was a recall on others in the same year but not this one giving the year and millage and the fact that it's the same issue as the recalled other units logically it should have been part of the recall, and the recall needs to be broadened to include these batches of fuel pumps as well. as is its and expensive repair for a defective part that could be a safety issue. Thanks
- Fuel/propulsion system
My car keeps stalling. It stalled on me about 10 times already. It keeps happening when I’m driving slow and on a stop light. I took it to 2 mechanics and they said the system is not showing anything. I took it to the dealer and said the same thing. The dealer had my car for 3 days, trying to test…
My car keeps stalling. It stalled on me about 10 times already. It keeps happening when I’m driving slow and on a stop light. I took it to 2 mechanics and they said the system is not showing anything. I took it to the dealer and said the same thing. The dealer had my car for 3 days, trying to test drive it but they said nothing happened and they don’t know what’s wrong. I took the car back, drove it the next day and it stalled on me again. It stalled on a parking lot, it stalled on a stop light 4 times today 9/25/2025. I took it to another mechanic and they said it’s the fuel pump. They told me that 2020 Honda HRV had recalls for the fuel pumps but my car VIN is not part of it.
- Electrical system
I bought my car used when it had around 11,000 miles on it. It didn't take long (maybe a month) before I noticed that the fuel gauge indicator above the steering wheel was malfunctioning. The screen stays off for a period of time and sometimes flickers on with indistinguishable text. There are…
I bought my car used when it had around 11,000 miles on it. It didn't take long (maybe a month) before I noticed that the fuel gauge indicator above the steering wheel was malfunctioning. The screen stays off for a period of time and sometimes flickers on with indistinguishable text. There are times that it works just fine, but it is becoming less and less common. At first, I thought it was attributed to the cold weather, but it also happens in the heat. I recently had a separate recall repaired and asked the mechanic about this issue. He stated that several people had told him the same story and he said I would have to replace the entire gauge cluster to fix it. This is very unfortunate because I am someone who travels often and I can't be stuck in the middle of nowhere without gas because I was unable to determine how much I had. There should be another way to monitor how much gas you have. I can't see how much oil life I have left either, or the mileage on my car when the screen goes out. My car was at low mileage when I bought it, and it still only has around 30,000 miles on it so I do not understand why this issue is happening.
- Electrical system
The contact owns a 2020 Honda HR-V. The contact stated that upon starting the vehicle, there were several unknown warning lights illuminated and remained illuminated. The contact stated that several features of the vehicle intermittently failed to operate as needed. Most recently, the contact…
The contact owns a 2020 Honda HR-V. The contact stated that upon starting the vehicle, there were several unknown warning lights illuminated and remained illuminated. The contact stated that several features of the vehicle intermittently failed to operate as needed. Most recently, the contact stated that the panic alarm turned on independently, activated during the day and at night. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
- Electrical system
LCD screen inside instrument cluster does not read cannot get fuel amount or mileage.
- Service brakes, hydraulic · Steering · Vehicle speed control
The contact owns a 2020 Honda HR-V. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. Additionally, there was an abnormal sound coming from underneath the vehicle. The steering…
The contact owns a 2020 Honda HR-V. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. Additionally, there was an abnormal sound coming from underneath the vehicle. The steering wheel, ABS, TPMS, and braking system warning lights were illuminated. The contact stated that the failure was more prominent while turning to the right and depressing the brake pedal. The vehicle was not diagnosed or repaired. The failure became progressively worse. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Unknown or other
Our Honda hrv driver side visor has broken. It’s been broke 2 years. My warranty won’t cover it, but it hangs in the driver eyesight. You push it up and it hangs down at a 45 degree angle in the drivers eyesight. It you pull it back, it won’t go back up to the roof.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rear Differential Seizure
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged…
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10245277Service News - Some customers have complained of fluid leaking from the rear differential after it has been serviced due to over-torqueing of the drain plugs during servicing.
- 10236086Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first.
- 10233682Dealer Message Request for Visit: 2018-2022 Accord & HR-V Front Damper Noise (ACTION REQUIRED)
- 10219534Servicenews article - If you are inspecting an HR-V and notice oil residue on the A/C condenser, it's not always an indication that the condenser is leaking refrigerant. The source of oil residue can potentially come from other components.
- 10216883Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10215478Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-VS that exhibit a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10213584Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10213575Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10213572Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10213549Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10211114Dealer message - America Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10211096Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10211094Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10211088"Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle. The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. This can possibly cause the vehicle not to move when accelerating. Honda is providing a product update with new CVT software to fix this issue."
- 10210084"Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind."
- 10210080Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10210079Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10210078Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10208844Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10206988ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
- 10206438Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10206396Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10206395ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
- 10205461Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10205459Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10205453Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a OBD-monitored part due to the addition of DTC P271E.
- 10203799Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10203797Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10203630Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10203628Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10202906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10202904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10202898Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10202598ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
- 10202323Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10202278Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10202273Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 HR-Vs with a customer complaint of the brake pedal not returning fully. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10202036Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 HR-Vs with a customer complaint of a rattling noise coming from the rear damper when going over bumps. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10201449Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10201445Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 HR-Vs with a customer complaint of the brake pedal not returning fully. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Every Honda HR-V model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.