2012 Honda Ridgeline
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Honda Ridgeline. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2012 Honda Ridgeline. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2006-2014 Ridgeline vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed August 9, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LCD.
Dorman Products, Inc. (Dorman) is recalling certain Accelerator Pedal Assemblies part numbers 699-114 and 825-5029-1, sold as replacement parts for 2003-2006 Acura MDX, 2004-2008 Acura TL and TSX, 2003-2007 Honda Accord, 2005-2006 Honda CR-V, 2007-2011 Honda Element, 2005-2008 Honda Pilot and 2006-2014 Honda Ridgeline vehicles. The rotating portion of the…
Risk and remedy
Risk
If the accelerator pedal binds, the engine may not quickly return to idle after the pedal is no longer pressed, increasing the risk of a crash.
Remedy
Dorman will notify owners, and qualified service facilities will replace the affected accelerator pedal assemblies, free of charge. The recall began December 9, 2019. Owners may contact Dorman customer service at 1-800-523-2492, using option 5. Dorman's number for this recall is AS1019XXXX.
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007…
Risk and remedy
Risk
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Ridgeline vehicles nationwide. Honda is also recalling certain 2011-2012 Acura RL, 2011 Honda Element and 2011-2013 Ridgeline vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are H2H and S2I.
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk and remedy
Risk
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Honda (American Honda Motor Co.) is recalling certain 2010-2012 Acura RL, 2010 Honda Element, and 2010-2013 Honda Ridgeline vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are U0H, and G0I.
Honda (American Honda Motor Co.) is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2011 Honda Element vehicles, 2005-2012 Acura RL vehicles, 2006-2012 Honda Ridgeline vehicles, 2007-2008 Honda Fit vehicles and 2005-2008 Honda Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall bagan March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KD9 and KE0.
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Honda is recalling certain model year 2012 Ridgeline vehicles manufactured on April 18, 2012. An incorrect passenger airbag status indicator may have been installed on the vehicles causing them to fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection."
Risk and remedy
Risk
Without the proper passenger airbag indicator, the driver and other vehicle occupants may not be informed or aware that the front passenger airbag is off and will not deploy in a crash, thereby potentially increasing the risk of injury to a front passenger seat occupant that may have chosen to sit or been seated elsewhere in the vehicle if the correct indicator had been given.
Remedy
Honda will notify owners, and dealers will replace the passenger airbag indicator free of charge. The safety recall began on September 21, 2012. Owners may contact Honda Automobile Customer services at 1-800-999-1009.
Honda IS recalling certain model year 2011-2012 ridgeline vehicles manufactured from august 25, 2011, through november 29, 2011. the spare tire installed in affected vehicles may not match the information on the vehicles tire information placard. therefore, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no.…
Risk and remedy
Risk
An incorrect label could lead to improper tire inflation which could result in a tire failure, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will inspect the spare tire and if necessary, exchange the spare tire assembly or replace the tire information placard free of charge. the safety recall began on february 10, 2012. owners may contact honda at 1-800-999-1009.
Owner complaints
24 complaints1 involved a fire
What owners report most
Latest complaints
- Seat belts · Seats
Because of well known water intrusion into the cabin from the firewall, over time the seat risers rust away, and then the compromised metal breaks, at which point the front of the seat is no longer bolted into the floor board. The seat swings backward uncommanded, and may is likely to startle…
Because of well known water intrusion into the cabin from the firewall, over time the seat risers rust away, and then the compromised metal breaks, at which point the front of the seat is no longer bolted into the floor board. The seat swings backward uncommanded, and may is likely to startle driver, and cause crash. While the seat is swung backward, the driver has NO CONTROL OVER HIS POSITION IN THE VEHICLE. THE SEATBELT ALSO BECOMES COMPROMISED AS THE SEATBELT BELT BUCKLE IS CONNECTED TO THE SEAT ITSELF WHICH ITSELF BECOMES LOOSE FROM THE BODY OF THE VEHICLE. I have a video of the broken riser due to rusting over time due to the well known water intrusion issues. I can email you a video so you can see the danger of this issue.
- Steering · Unknown or other · Wheels
1. Left Rear Cam Bolt Seized, YES 2. This will not allow for any movement to have tires probably aligned. 3. Yes, I have documentation available upon request 4. No 5. It was caught during an alignment, I first noticed it during the first rear end recall but area was outside of "recall area" and was not addressed by Honda.
- Electrical system · Engine
After returning from a short trip to the local convenience store smoke was observed coming from under the hood and also into the cabin as the truck was entering the driveway. Driver immediately opened the hood and witnessed that the engine was smoking and on fire. Driver immediately gained access…
After returning from a short trip to the local convenience store smoke was observed coming from under the hood and also into the cabin as the truck was entering the driveway. Driver immediately opened the hood and witnessed that the engine was smoking and on fire. Driver immediately gained access to a hose and extinguished the fire with water. Per the attached photo and the attached service record the fire was initiated and involved the alternator and the attached wire harness. (Note that same week I observed a 2012 Honda Pilot in the shop with the same exact fire (cause and engine location). The VSA warning appeared on the dash and then the smoke was observed. I paid to have vehicle towed to closest Honda dealer, paid for repairs because Honda refused to take responsibility.
- Structure
The contact owns a 2012 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V430000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer…
The contact owns a 2012 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V430000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue. The contact was informed by the dealer that no Southern States had the tools to complete the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the recall was completed and that it is no longer an outstanding issue.
- Structure › Body · Unknown or other
Roof Garnish Molding it’s pop ups two times and i change everything new but my concern is when i drive in the highway or interstate that part can blow off to the air and can cause an accident. Last time I went to the dealership was 07/01/2022. That’s my concern. Thank you.
- Electronic stability control (esc) · Service brakes
ABS and vsa lights come on intermittant at which time the vehicle cannot be shifted out of park. Pumping the brake allows shift but lights stay on, then sometimes just flash off and stability control and ABS resume operation. Can be dangerous on a sudden stop or high speed turn.
- Structure › Body
Third brake light panel (above rear window) blew off at 75 mph. In checking online, this has happened to many other ridgeline trucks.
- Air bags
2012 honda ridgeline sport. Consumer writes requesting a status update on drivers front airbag inflator recall. *Ld the consumer stated a reasnable amount of time had exceeded for the recall to be completed. The consumer would like an update. *js
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata inflators: I had service performed for the takata airbag issue on or about july 13. Within a month the srs unit light came on. I took it in to lucas honda, where I bought the ridgeline. After a few days of them not finding the problem, they came back to me and said the srs unit was bad and…
Takata inflators: I had service performed for the takata airbag issue on or about july 13. Within a month the srs unit light came on. I took it in to lucas honda, where I bought the ridgeline. After a few days of them not finding the problem, they came back to me and said the srs unit was bad and they had to replace it. It IS not covered under warranty and it would cost me $700.+ to fix it. I vehemently protested that it had to be from the recall work performed, but they said that there was no indication that it was. I feel that their repair caused the srs unit to fail at my expense.
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part needed to perform the repair was unavailable. The contact was provided a loaner vehicle. The contact stated that the manufacturer exceeded…
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part needed to perform the repair was unavailable. The contact was provided a loaner vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall. I have received no notification from honda on when the replacement parts are going to be available. The rohrman auto group IS the honda dealer I purchased and service the vehicle at - recall was on my service report and was told the parts were "not a problem". several weeks later and now no one knows when the replacement parts will be available.
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
2012 honda ridgeline. consumer writes in regards to dealership refusal to disclose rental vehicle information until arrival for pick up and consumer states small economy rental vehicle unacceptable. *smd the consumer stated the parts for the air bag recall, would not be available until the summer of 2016. *Jb
- Air bags
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact wanted to voice their displeasure on the way the recall was being handled. The contact stated the local dealer were not providing any loaner vehicles or would not offer reimbursement for a temporary loaner vehicle. The contact…
TL* takata recall. The contact owns a 2012 honda ridgeline. The contact wanted to voice their displeasure on the way the recall was being handled. The contact stated the local dealer were not providing any loaner vehicles or would not offer reimbursement for a temporary loaner vehicle. The contact mentioned the recall letter indicated that the dealer would provide temporary provisional transportation. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Air bags
"Takata recall" I found out my vehicle was on the recall list in february 2016, even before I received my recall letter which was march 29, 2016. I have been driving a vehicle that could seriously injure me or even kill me and do serious harm to any passengers as well as someone else on the road. I…
"Takata recall" I found out my vehicle was on the recall list in february 2016, even before I received my recall letter which was march 29, 2016. I have been driving a vehicle that could seriously injure me or even kill me and do serious harm to any passengers as well as someone else on the road. I have been driving for 4 years like this with no concern whatsoever from the honda company. I take my granddaughters and elderly mother in my vehicle a lot and they could have been hurt. Yes, honda has given me a rental, after much confusion and complaining, but I did not buy my expensive 2012 honda ridgeline to have it sit in my garage until they think it can be fixed. I have been told by the dealer that the summer of 2016 timing will probably not happen. These vehicles are dangerous to be driving and honda had me sign a paper that I would not drive mine. Why doesn't honda take back the vehicles and replace them with a new, safer vehicle? My vehicle only has 20,000 plus miles on it and IS like new. Even replacing the airbags are scary because, if they use takata again, how do we know these newer airbags are safe? We should put some of these executives in these vehicles and let them drive them. It's like playing russian roulette with our lives!
- Steering
I have experienced a loss in power steering, sometimes, when driving through puddles of water. I see this as a serious safety concern, as if you're expecting to be able to turn a certain way, and then you can't, you're going to run into something, and this has almost happened to me on a couple of…
I have experienced a loss in power steering, sometimes, when driving through puddles of water. I see this as a serious safety concern, as if you're expecting to be able to turn a certain way, and then you can't, you're going to run into something, and this has almost happened to me on a couple of occasions. This happens without warning, and does not happen with every puddle. Indeed, it happens fairly infrequently, which to me, IS more dangerous, as you tend to forget about the issue. If it happened every time, it would become a habit. I spoke with technicians at honda, who were aware of the issue. It seems that due to a lack of a splash guard, the water splashes up onto the belt(s) and they slip, and the power steering IS unpowered for a short time. They told me there IS no fix for this. The date below IS approximate.
- Air bags
Takata recall. To date nothing has happened but if I hadn't seen something on my local news I would still be driving my vehicle, which by the way only has 22,000 or so miles on it. I contacted honda, which was a drawn out affair to let them know my vehicle IS on the recall and they set something up…
Takata recall. To date nothing has happened but if I hadn't seen something on my local news I would still be driving my vehicle, which by the way only has 22,000 or so miles on it. I contacted honda, which was a drawn out affair to let them know my vehicle IS on the recall and they set something up for a rental car. They had me sign a paper stating I would not drive my vehicle, which I wouldn't anyway, and sent me to a rental agency. Now I have to return every 30 days to redo the rental contract and if my rental car IS sold, I will have to return it right away. I did not buy my $33,000 vehicle to have it sit in my garage for as long as a year or more, according to what the honda dealer told me. I do not want another takata airbag, because they are the problem to begin with and how do I know that the next one will be safe? I think the honda company should take my vehicle and give me a new safe vehicle. I was driving and transporting my three young granddaughters as well as my elderly mother in my vehicle and now I come to find out I as well as they could have been terribly injured or killed. Does anyone at this agency or these dealers put themselves and their families in these positions? I am disappointed that people's lives seem to mean nothing. If these airbags do erupt, they can dangerously injured the occupants as well as others out on the roadways. The vehicles should be replaced with new vehicles. My vehicle sits in my garage until it can be fixed and then it will be towed to the honda dealer. I did not buy my vehicle to have it sit and depend on a rental for transportation.
- Structure › Body
TL* the contact owns a 2012 honda ridgeline. While driving approximately 45 mph, the contact observed that the third brake light garnish set detached from the vehicle without warning. The vehicle was taken to a dealer, but it was not diagnosed. The vehicle was repaired. Eight months later, while…
TL* the contact owns a 2012 honda ridgeline. While driving approximately 45 mph, the contact observed that the third brake light garnish set detached from the vehicle without warning. The vehicle was taken to a dealer, but it was not diagnosed. The vehicle was repaired. Eight months later, while the vehicle was going through a car wash, the third brake light garnish set detached from the vehicle again. The vehicle was taken back to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. The vin was unavailable. updated 09/18/15*lj *cn
- Fuel/propulsion system
The gas gauge does not accurately indicate the fuel capacity when the vehicle IS in motion. According to the pearson honda dealer, located on hull street road, midlothian, virginia, the gauge IS operating "normal". When the gas tank IS full, the dashboard indicator IS showing, 3/4 reading. As the…
The gas gauge does not accurately indicate the fuel capacity when the vehicle IS in motion. According to the pearson honda dealer, located on hull street road, midlothian, virginia, the gauge IS operating "normal". When the gas tank IS full, the dashboard indicator IS showing, 3/4 reading. As the vehicle IS driven longer, it's difficult to know the fuel capacity due to the faulty reading of the gauge. I'm convinced that there IS a problem, notwithstanding the assurance from the dealer. My research into this gas gauge issue with the honda ridgeline, indicates that the 2010 ridgeline model, also had report relating to this gauge issue. I do need more reliable assurance about this gas gauge issue. *Tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237953Service News - The navigation clock and date are incorrect. This is due to a limited GPS receiver Capacity resulting in rollover of the internal chip memory; the rollover occurred on January 1, 2022, at 12:00AM local time.
- 10222442Service Bulletin - (Repair Procedure and Parts Information Revision) In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt, could accumulate along the rear frame where the fuel tank is mounted. Over time, the accumulated de-icing agents/mud/dirt mixture could cause the fuel tank band mounts to corrode and separate from the frame. If this occurs, an unsecured fuel tank can become damaged from undercarriage impact, which can possibly result in fuel leakage. Inspect the rear frame for rust and corrosion, if needed, install the kit.
- 10213538Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
- 10206992ServiceNews Article - The clock shows the incorrect time. This issue is due to a limited GPS receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on January 1, 2022, at 12:00AM local time. As a result, once specific triggers are met, the navigation date and time will be incorrect.
- 10186009"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
- 10177599These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
- 10177598These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
- 10172568Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
- 10172565Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
- 10163783Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-11 element and 2010-14 Ridgeline (Expires September30, 2028)
- 10152749Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
- 10141174Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
- 10141171Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
- 10141160Dealer message - American Honda (AHM) is investigating certain 2012-2014 Ridgelines with a complaint of MIL on with the DTC P2101 (Throttle Control System Malfunction) stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10139579Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
- 10129552Service bulletin - The MIL comes on and DTC P0455 (EVAP system large leak) and/or DTC P0456 (EVAP system very small leak detected) is set. The fuel fill cap (gas cap) may also be loose or have a stick-slip feeling when tightened. The fuel fill cap gasket creates too much friction, preventing the cap from sealing properly.
- 10129550Dealer message - American Honda (AHM) is investigating certain 2012-2014 Ridgelines with a complaint of MIL on with the DTC P2101 (Throttle Control System Malfunction) stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10129319Engineering request for investigation - American Honda (AHM) is investigating certain 2012-2014 Ridgelines with a complaint of MIL on with the DTC P2101 (Throttle Control System Malfunction) stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10129315Dealer message - American Honda (AHM) is investigating certain 2012-2014 Ridgelines with a complaint of MIL on with the DTC P2101 (Throttle Control System Malfunction) stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10129282Dealer message - American Honda (AHM) is investigating certain 2012-2014 Ridgelines with a complaint of MIL on with the DTC P2101 (Throttle Control System Malfunction) stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10128864Dealer message - American Honda (AHM)is investigating certain 2012-2014 Ridgelines with a complaint of MILon with the DTC P2101 (Throttle Control System Malfunction)stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10115750Service bulletin - A pop or clunk is heard from the rear suspension in cold weather going over bumps. The rear bump stops have loosened and are moving in the top mounting cap for the rear dampers.
- 10115219Service bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs.
- 10108792Service bulletin - A pop or clunk is heard from the rear suspension in cold weather going over bumps. The rear bump stops have loosened and are moving in the top mounting cap for the rear dampers.
- 10108558Service bulletin - The MIL comes on with DTC P2101 (electronic throttle control system malfunction) stored. The vehicle may enter failsafe mode and experience a lack of power or poor acceleration. The problem is intermittent, and cycling the ignition will usually restore the vehicle to its normal function. However, the MIL will remain on and DTC P2101 will be stored. The PGM-FI misinterprets the electronic throttle control system and sets DTC P2101.
- 10106925Techline summary article - if the engine IS overheating and theres engine oil mixed in the coolant reservoir, chances are the cylinder head may be cracked. A crack may form under the front and/or rear camshaft at the journals and IS a rare occurrence.
- 10106686Dealer message - questions and answers on multi-model airbag inflator recall.
- 10106684Dealer message - questions and answers on multi-model airbag inflator recall.
- 10106683"Dealer message - weve been working to address the questions and concerns weve received from the national dealer advisory board and members of advisory committees, as well as from many of you through our field representatives related to the driver airbag inflator stop sale and safety recall we announced this week. Thank you for your feedback; it has helped us better understand what american honda can do to assist you and our customers during this recall. Qustions and answers attached."
- 10106682Dealer message - procedures for providing alternate transportation.
- 10106679"Dealer message - on friday, january 29TH, american honda notified nhtsa of a stop sale and safety recall for approximately 1.7 million model year 2007-2015 honda vehicles. This recall IS due to the takata driver's side airbag inflators that may experience over-pressurization resulting in a rupture. At this time, were working to identify the root cause, but we do know that exposure to high temperatures and high humidity IS a contributing factor."
- 10100421Service bulletin - navigation system information.
- 10099495"Dealer message - stop sale/safety recall: honda 2007-2015 multi-model drivers airbag inflator dealer q&a updated 02.19.16"
- 10099494Dealer message - honda has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: honda 2007-2015 multi-model drivers airbag inflator (service bulletin 16-016).
- 10099469Dealer message - acknowledgement form to sell off-lease vehicle back to the originating lessee.
- 10099467"Dealer message - as stated in the stop sale/safety recall: honda 2005-2016 multi-model drivers airbag inflator dealer q&a, dealers can ground off lease vehicles and sell it back to the customer. The off-lease vehicle can only be sold back to the originating lessee with a signed acknowledgment stating the vehicle IS under the recall."
- 10088451Dealer message - official press release IS available for the driver's airbag inflators safety recall of approximately 1.7 million affected vehicles.
- 10088450Dealer message - certain vehicles affected by the driver's airbg inflator safety recall are under stop sale.
- 10088447Dealer message - ahm IS recalling affected vehicles for driver's airbag inflators that may experience over-pressurization due to exposure to high temperatures and high absolute humidity. Over-pressurization can cause the inflator to rupture, spraying shrapnel at vehicle occupants.
- 10088443Service bulletin - affected vehicles have driver's airbag inflators that may experience over-pressurization due to exposure to high temperatures and high absolute humidity. Over-pressurization can cause the inflator to rupture, spraying shrapnel at vehicle occupants.
Every Honda Ridgeline model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.