2023 Honda Ridgeline

Recalls

5 recalls name the 2023 Honda Ridgeline. Newest first.

• Structure › Frame and members

  Jun 4, 2026NHTSA 26V365000965,561 vehicles

  American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…

  Risk and remedy

  Risk

  Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

  Remedy

  Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

  Full recall details →

• Air bags › Sensor › Occupant classification › Front passenger

  May 21, 2026NHTSA 26V33200098,892 vehicles

  Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…

  Risk and remedy

  Risk

  Air bags that deploy unintentionally during a crash increase the risk of injury.

  Remedy

  Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

  Full recall details →

• Back over prevention › Sensing system › Camera

  May 9, 2024NHTSA 24V321000187,290 vehicles

  Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.

  Risk and remedy

  Risk

  A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

  Remedy

  Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.

  Full recall details →

• Steering › Rack and pinion

  Mar 7, 2024NHTSA 24V184000245 vehicles

  Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.

  Risk and remedy

  Risk

  A loss of steering control increases the risk of a crash.

  Remedy

  Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.

  Full recall details →

• Service brakes, hydraulic › Foundation components › Master cylinder

  Jun 29, 2023NHTSA 23V458000124,077 vehicles

  Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from…

  Risk and remedy

  Risk

  Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

  Remedy

  Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

  Full recall details →

Owner complaints

What owners report most

1. Exterior lighting39
2. Engine22
3. Unknown or other19
4. Electrical system18
5. Forward collision avoidance16
6. Power train12
7. Steering10
8. Back over prevention8
9. Fuel/propulsion system6
10. Lane departure5

Latest complaints

• Oct 27, 2026CA
  Power train

  I have taken my 2023 Honda Ridgeline into dealer service 4 times for an engine knocking noise. Dealer techs have said noise is abnormal but Honda tech says it is ok and safe to drive. The engine noise is getting louder. I hope it’s not the rod bearings.

• Oct 23, 2026OH18,000 mi
  Steering
  The contact owns a 2023 Honda Ridgeline. The contact stated that while driving, the steering wheel was loose, and the vehicle became difficult to control. The contact stated that there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to a dealer where it was diagnosed…

  The contact owns a 2023 Honda Ridgeline. The contact stated that while driving, the steering wheel was loose, and the vehicle became difficult to control. The contact stated that there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the steering rack needed to be replaced. The vehicle was repaired. The contact researched and was made aware of a recall; however, the VIN was not under recall. The failure mileage was approximately 18,000.

• Oct 21, 2026CT
  Steering
  I own a 2023 Ridgeline with an abnormal clunking noise from front right side and occasional steering wheel vibration at highway speeds. Clunking noise most noticeable when driving on bumpy dirt roads, typically at low speeds 10-25 MPH. I am estimating the problem became noticeable at about 35,000…

  I own a 2023 Ridgeline with an abnormal clunking noise from front right side and occasional steering wheel vibration at highway speeds. Clunking noise most noticeable when driving on bumpy dirt roads, typically at low speeds 10-25 MPH. I am estimating the problem became noticeable at about 35,000 miles. Over time the clunking noise became noticeable on paved roads up to about 40 MPH when going over small to medium pot holes (depth). On dirt roads at low speeds 10-25MPH, it became more difficult to isolate to right side as noise seemed now to be noticeable in center of vehicle as well as right side. Also was able to produce noise with vehicle in park when simply turning wheel from right to left and sound came from right side only. At 46148 miles I took the vehicle to a local repair shop and preliminary assessment was an inner tie rod failure. Owner of repair shop called and told me the clunking noise was not related to the right-side inner tie rod but was being caused by an estimated .25-.50 inches of play of the steering rack and a replacement steering rack assembly was needed. The repair was completed on 10/2/2026. The replaced steering rack assembly S/N did not match either of the S/N's listed in service bulletin 24-018. I drove the vehicle to the same dirt road where previously the location of the noise was noticeable at both the center and right of vehicle. No noise was noticed at all. The vehicle now has 46770 miles and has been driven on pavement, dirt roads and tested at park by turning the steering wheel left to right. The noise is gone.

• Oct 19, 2026FL
  Engine

  Auto shut off and restart will shut the engine off at a red light or intersection but then it tries to restart but the stalls the engine. I have to shift it quickly into park and restart the engine with several cars behind me. This is a safety hazard. This has happened multiple times. Honda says that this isn’t covered under the 10 year extended warranty unlimited miles for this problem with the 2023. Ridgeline.

• Sep 29, 2026WI32,000 miCrash
  Steering
  The contact owns a 2023 Honda Ridgeline. The contact stated that while driving approximately 50-54 MPH and making a gradual left turn on the highway, the vehicle unintendedly made a quick sharp left turn, grazed the concrete barrier and veered to the opposite side of the road before coming to a…

  The contact owns a 2023 Honda Ridgeline. The contact stated that while driving approximately 50-54 MPH and making a gradual left turn on the highway, the vehicle unintendedly made a quick sharp left turn, grazed the concrete barrier and veered to the opposite side of the road before coming to a stop. Upon inspection, the contact noticed that the front driver's side tire was completely flat and was pointing left at a 90 degrees angle, and the ball joint had disassembled. The contact could not determine whether the damage caused the crash or whether the crash caused the damage. The contact stated that the failure might be associated with NHTSA Campaign Number: 24V184000 (Steering). A Police report was filed. The contact's wife notified the dealer of the failure. The vehicle was towed to the body shop and was scheduled for repair. The vehicle was inspected by the insurance company. The failure mileage was approximately 32,000.

• Sep 18, 2026FL
  Electrical system · Engine · Service brakes

  9/17/2026. Complete electrical system shutdown while stopped in traffic, loss of power steering/brakes capability, all doors automatically locked with no emergency flasher capability. Vehicle became a hazard. Occurred twice. TSB-23-008 software update performed in 2024 but problem persists. Safety defect ENTRAPMENT with los of all vehicle power in active traffic. Please share complain with manufacturer.

• Aug 10, 2026NC
  Electrical system · Engine
  This has happened for the last 2.5 years and has happened between 5 and 10 times. While stopped at a traffic light the Auto-Stop feature activates. When the light changes and I attempt to move, the vehicle enters "cuts off" and the dash board directs me to shift to Park or to step on the brake…

  This has happened for the last 2.5 years and has happened between 5 and 10 times. While stopped at a traffic light the Auto-Stop feature activates. When the light changes and I attempt to move, the vehicle enters "cuts off" and the dash board directs me to shift to Park or to step on the brake to restart the engine. It take multiple attempts but then it switches to Accessory Mode after which it generally starts. - Two pictures have been included. The one at night was in [XXX] and the other during the day, was taken on the corner of [XXX] and [XXX] in [XXX]. I also have a short video clip of the [XXX] incident which occurred about two days before the [XXX] incident. Once this begins I put on my hazards to direct other vehicles to drive around. I have reported it to the dealer. The dealer assured me it was the battery and they tested the battery but the battery was fine. The issue is similar to other 2023 and is covered by TSB 23-008/23-010 (Video Link: [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Aug 7, 2026OH
  Engine

  Engine shuts off totally in auto idle and must be restarted.

• Aug 6, 2026NV
  Engine · Structure › Body · Unknown or other
  I am submitting a safety complaint regarding my 2023 Honda Ridgeline with approximately 23,995 miles. My primary concern is an intermittent transmission/powertrain malfunction. While driving on the highway, the vehicle unexpectedly entered limp/fail-safe mode and experienced a significant loss of…

  I am submitting a safety complaint regarding my 2023 Honda Ridgeline with approximately 23,995 miles. My primary concern is an intermittent transmission/powertrain malfunction. While driving on the highway, the vehicle unexpectedly entered limp/fail-safe mode and experienced a significant loss of power and acceleration. This created a potentially dangerous situation because I was unable to accelerate normally while traveling with highway traffic. I am concerned that this could happen again without warning while merging, changing lanes, crossing an intersection, or attempting to avoid another vehicle. The electronic transmission selector has also intermittently stuck or failed to operate smoothly. I am requesting that NHTSA investigate whether other 2023 Honda Ridgeline owners have reported similar transmission warnings, limp-mode events, loss of propulsion, reduced acceleration, transmission-selector malfunctions, or related powertrain problems. The vehicle also has premature deterioration of both headlamp lenses, including fading, hazing, and cloudiness. I am concerned this may reduce nighttime light output and roadway visibility. Additionally, the engine produces an abnormal rattling noise during cold starts. Rust/corrosion is developing beneath the door weather seals, and the exterior window/pillar trim is prematurely fading and deteriorating. My most serious concern is the unexpected transmission malfunction and loss of power at highway speed. At only approximately 23,995 miles, I believe this condition warrants investigation because an unexpected reduction in propulsion can increase the risk of a collision.

• Jul 24, 2026CA
  Suspension
  Vehicle has significant rusting on the suspension & can be inspected upon request. The rust will deteriorate the suspension’s capacity to support the vehicle, creating a dangerous hazard for others and myself on the road. The problem was first noted by a Honda service technician, where they…

  Vehicle has significant rusting on the suspension & can be inspected upon request. The rust will deteriorate the suspension’s capacity to support the vehicle, creating a dangerous hazard for others and myself on the road. The problem was first noted by a Honda service technician, where they provided detailed images of the undercarriage of the vehicle. Images of the rust were found on the rear suspension, parts of the front suspension & in other areas like the differential box & along the shaft of the vehicle. The vehicle did not have any warning signs on the dash - however the suspension is squeaky when the vehicle is in motion.

• Jul 17, 2026NC
  Power train
  On about 5 occasions, and at a stop light, the auto stop did not re-engage when I attempted to move forward. The first time it happened I only had about 28k miles on it and I was making a left at a light in [XXX]. On another occasion, about 7 months ago, I was driving in [XXX] and the vehicle…

  On about 5 occasions, and at a stop light, the auto stop did not re-engage when I attempted to move forward. The first time it happened I only had about 28k miles on it and I was making a left at a light in [XXX]. On another occasion, about 7 months ago, I was driving in [XXX] and the vehicle shut down in the same manner - it went into Accessory mode and I then turned the car off and back on before I was able to move again. The most recent occasion was about two weeks ago in [XXX]. I was about to make a left onto [XXX] from Coliseum and stalled. I had to wave people around me because I was unable to immediately restart the vehicle. In the two weeks preceeding this incident, the system seemed to act up quite a bit more and began thinking about replacing the vehicle. There were at least 3 other instances. I reported the first instance to the dealer but since the could not replicate the issue, it was ignored. I went to the dealer last week and they simply had no interest in dealing with my issue since my VIN was not in the ones designated with the problem. This is an issue! My first report was more than two years ago and I did not know there was any issue at the time - I am aware now but I am told that my vehicle is not impacted. It is INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jun 29, 2026MT
  Unknown or other

  My sunroof exploded. The glass blew up and out of the vehicle while on the highway.

• Jun 26, 2026NCFire
  Electrical system · Engine · Fuel/propulsion system
  Driving approximately 15mph on a gravel road in my subdivision I noticed smoke or steam coming from under the hood. The time was approximately 10: 30 am on June 4,2026 the 2023 Honda Ridgeline with 41,000 miles was immediately stopped and put in park. I exited the vehicle and started to open the…

  Driving approximately 15mph on a gravel road in my subdivision I noticed smoke or steam coming from under the hood. The time was approximately 10: 30 am on June 4,2026 the 2023 Honda Ridgeline with 41,000 miles was immediately stopped and put in park. I exited the vehicle and started to open the hood and fire streamed out from the front of the vehicle. I backed up and went to the rear door and retrieved my dog from the back seat. The vehicle is a total loss as the fire spread incredibly fast. I’m lucky to be alive today. There were no warnings or messages.

• Jun 24, 2026OH
  Power train
  During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle…

  During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Honda dealerships are aware of this issue on the Honda Ridgeline with a 9-speed automatic transmission. It could easily cause an accident.

• May 28, 2026MA
  Steering
  At approximately 31,800 miles, my 2023 Honda Ridgeline failed Massachusetts state inspection due to excessive play in the steering rack. A Honda dealership technician confirmed the steering rack and both inner and outer tie rods required replacement. This vehicle is the same year and model covered…

  At approximately 31,800 miles, my 2023 Honda Ridgeline failed Massachusetts state inspection due to excessive play in the steering rack. A Honda dealership technician confirmed the steering rack and both inner and outer tie rods required replacement. This vehicle is the same year and model covered under NHTSA Recall 24V184000 (steering gearbox inner ball joint housing detaching from steering rack). My VIN was not included in that recall batch; however the failure is identical in nature — premature steering component failure at extremely low mileage. Steering racks are designed to last 100,000 to 150,000+ miles under normal use. This failure occurred at roughly one-third of the minimum expected lifespan, with no prior warning signs, no crashes, no unusual road conditions, and regular maintenance. Vehicle was driven exclusively on paved roads. Component is available for inspection upon request. Failure confirmed by Honda dealership. No warning lamps preceded the failure. Safety risk: potential loss of steering control at highway speed.

• May 28, 2026GA32,000 mi
  Back over prevention · Engine · Steering
  The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera…

  The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000.

• May 21, 2026NH
  Exterior lighting
  The auto-dimmer function does not work. On high-beam there is no automatic dimming; on low-beam the high beam automatically and randomly flashes on for a couple seconds, then off. In the latter instance, oncoming traffic gets hit with a sudden blinding flash - creating a hazard. My understanding…

  The auto-dimmer function does not work. On high-beam there is no automatic dimming; on low-beam the high beam automatically and randomly flashes on for a couple seconds, then off. In the latter instance, oncoming traffic gets hit with a sudden blinding flash - creating a hazard. My understanding is that this has been a problem for several years even before we bought the vehicle new and the company misled us into believing the function was available on the vehicle. The company also simply ignoring and not trying to fix it. Given the false advertisement of the functionality in the vehicle and hazard to oncoming traffic when it is on, one might reasonably expect a recall to be issued.

• May 20, 2026WI
  Power train

  The connecting rod bearing in cylinder one broke causing catastrophic engine failure. It has been inspected by a Honda dealer. The check engine light started flashing after the rod broke making me lose power in the vehicle at an intersection.

• May 11, 2026FL33,604 mi
  Steering · Steering › Linkages › Tie rod assembly · Suspension
  The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the…

  The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604.

• May 9, 2026NC
  Steering
  At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the…

  At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the play, and upon removing the tie rods and boots, discovered play within the steering rack itself (have video that could not be uploaded), and notified me that there was a recall for this issue on some 2023 Ridgelines (as noted on receipt). I then took the truck to the dealership where purchased (Autopark Honda, Cary, NC), which confirmed the issue (as noted on receipt) and offered to replace at a "goodwill" rate of $500, which they termed a "deductible." Given the safety concern and I needed the truck for transportation, I paid for the repair and will request a refund from Honda America.

• Apr 16, 2026CT53,000 mi
  Electrical system
  The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message "Auto Idle Stop Temporarily Unavailable" was displayed. The vehicle was taken to the dealer, but…

  The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message "Auto Idle Stop Temporarily Unavailable" was displayed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

• Apr 12, 2026GA
  Exterior lighting

  the auto high beam system is overly sensitive. lights flicker when a street sign is detected. dealer checked this issue and said the door switch was bad and replaced it. problem still exists. this makes night driving distracting and dangerous. no warning lamps or messages are shown on instrument panel.

• Mar 19, 2026NY
  Exterior lighting
  03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side…

  03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side looks slightly misaligned on the part closest to the midline of the truck. Available to inspect upon request. Called Dealer to bring it in to inspect immediately. They told me to come in without an appointment bc they said i didnt need one for this issue and I can come right in. I drove all the way there and was told they couldn't help me bc they were to busy now. Scheduled service with Dealer on 3/23/26. They were unable to take me earlier and told me that it's not an emergency and that I can drive the vehicle saftely until the 23rd, in wet or dry conditions. I Inspected light and took photos. Was told by local mechanics that a dealer would need to inspect it for defects / warranty repair. Dealer will be able to see the water and condensation throughoyt the entire headlamp as soon as they look at it. You can't miss it, it looks ridiculous. Ive noticed my day time running lights aren't working consistently since the water has been in the headlamp. Also, they will be able to reproduce the water flooding into the headlamp with no problem. If they run it through a carwash, water will hemorrhage into it. No symptoms or warning indicators / messages prior to part failure. I've attached photos and have more upon request. The photos show the water in the headlamp is now frozen over the inside of the headlight. This is affecting visibility and I am concerned about this damaging other components / electrical systems.

• Mar 14, 2026MD
  Back over prevention › Rearview system braking · Electrical system · Unknown or other

  The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.

• Feb 27, 2026IL
  Forward collision avoidance › Automatic emergency braking

  A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6’ away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• No Restart After Auto Start/Stop Engages

  EA25004Opened Mar 26, 2025Open
  On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…

  On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

• Rear-View Camera Failure

  PE24004Opened Feb 13, 2024Closed Aug 5, 2024Recall 24V321
  On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to…

  On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to display when the vehicle was in reverse. The RVC wire harness is routed near the hinge in the tailgate, in a location where frequent opening and closing of the tailgate causes bending stress on the harness. Honda determined the wire harness was manufactured with a material which is permeable to water and salt, which when it freezes and thaws, combined with tailgate usage, ultimately leads to breakage of the wiring in the tailgate harness. This results in a failure to display the RVC image. On May 9, 2024, Honda filed a Part 573 Safety Recall Report recalling all 2020-2024 MY Honda Ridgeline vehicles. The dealer will replace the RVC tailgate harness with a wire harness that is manufactured by a new supplier and has improved material properties to withstand wear from bending. In view of Honda filing recall 24V-321 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009193Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
• 11008043Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
• 11005272Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
• 11002716Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.
• 11000278Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 11000270Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 11000142Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondas Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customers driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to Complete when the customer presents their vehicle to a Smog Check station for inspection.
• 10253306Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10253299Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10252076Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10251156Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10251149Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10250730Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10250330Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10249202Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10248679Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10246394Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10245550Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
• 10245267Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10244659Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10244251Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10244187Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10243734Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10242863Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10242565Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10242210Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10241870Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10241167Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10240766Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10240732Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10240327Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10239701Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10239497Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10238821Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10237946Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10237184Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10237034Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
• 10234629Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
• 10234579Service Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
• 10232977Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline. Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.

Every Honda Ridgeline model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.